Total 182 Senior Executive job vacancies in Andover, Hampshire, SP10 2PS

Location: Aldershot, Hampshire

Contract: Full Time, permanent

Starting Salary: Base salary of £28,621.56 with the potential to earn up to £30,301.56 with sleep in shifts

Salary after probation: Base salary of £30,305.60 with the potential to earn up to £31,985.60 with sleep in shifts

Specific Hours: Approx 40 hours per week - shift pattern

Apple Orchard has five homes in Surrey and West Sussex. Each home is set in a rural location and offers a comfortable homely environment for young males aged 13-18 years.

We aim to help young people to develop insight into their experiences in order that they can move on from their often damaged traumatic past. We support them as they take steps to make sense of their lives by providing clear and safe boundaries and achievable goals. This includes positive reinforcement strategies such as reward charts and free time.

Central to our work is the need to provide a high level of nurturing which ensures all the basic needs of the young person are met to the highest standard. This includes providing a home that has a warm and friendly atmosphere where great emphasis is placed on building supportive relationships and positive attachments.

Duties and responsibilities:

• To undertake a lead role in ensuring the care and welfare of each child in the home. As well as ensuring their individual developmental needs as well as enabling them to reach their full potential.
• To plan and prepare activities that meet the young people's needs and stimulates their learning and integration within the home.
• Keep well-informed of legislation, guidelines, policies to ensure the Children's Act, Children's homes regulations and the national minimum standards are met at all times. To be aware of all Ofsted guidance and information in regard to the home.
• To support and lead all Residential Support Workers ensuring all staff comply with policies, procedures and risk assessments.
• To observe and assess young people's progress and keep accurate records of their achievements, behaviour and important events in their lives. To produce and keep up to date a life book for any young person for whom you have key working responsibilities.
• To work with local authorities/ placing authorities to ensure the care the young people receive is outstanding
• To establish and maintain positive working relationships with parents/carers in a way that supports young people's learning and development and values parental involvement where appropriate.
• To be flexible within working practices of the home e.g. to help, where needed, including undertaking domestic tasks within the home, which will include preparation of meals, cleaning, shopping etc.
• Work alongside the Manager and staff team to ensure that the philosophy behind the home is fulfilled as well as raising any concerns to the Registered Manager accordingly.
• To keep clear and legible records regarding the young people. To ensure that entries in records are legible, clearly expressed, non-stigmatising and distinguished as far as possible between fact, opinion and third-party information

Essential skills:

• The ideal candidate would have previous experience of working with teenage boys or challenging behaviour and have a willingness to further develop their skills.
• You must hold a driving licence and have access to a vehicle. Due to the rural location of our services public transport would not be a viable option
• Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent - or be willing to work towards a required qualification
• You would need to be willing to engage the young people in a wide range of activities and support them through their time at Apple Orchard; guiding them towards Independence and Adulthood.
• You will need to be flexible with your working hours and be able to work a mixture of days, evenings and weekends. This role requires shift work although you will have every other weekend off
• You must be able to challenge unacceptable behaviour, provide firm boundaries and provide care which meets the needs of the individual
• Must be able to work as part of a team
• To follow delegated tasks and handovers
• Be able to maintain policies and procedures
• Can communicate effectively both verbally and in writing
• Have the ability to engage and listen

Benefits:

• Company pension
• £35 per sleep in (one per week x 48 weeks)
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Promotion opportunities

Apple Orchard is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.

Ref. No. 30455 Location: Basinstoke

Are you ready to take your recruitment career to the next level?

If you're ambitious, thrive on challenges, and want to take your first step into management we have the perfect opportunity for you.

We are looking for an experienced Senior Consultant who we can fast track into the next Branch Manager of our established Basingstoke branch. We’re here to help you elevate your career and achieve your professional goals.

What We Offer:

• Competitive Salary: Base salary up to £30,500, depending on experience. First-year earnings range from £34,000 to £36,000.
• Vehicle Benefits: Choose between a company car scheme or a £400/month car allowance.
• Comprehensive Pension Plan: Secure your future with our company pension scheme.
• Career Development: Access industry-leading training with the opportunity to earn an Advanced Diploma in Recruitment Services.
• Professional Recognition: Gain professionally recognised credentials and add designated letters after your name.
• Exclusive Lifestyle Benefits: Enjoy unbeatable discounts and offers on hotels, insurance, energy bills, and more.
• Generous Holiday Package: 30 days paid holiday per year, increasing to 33 days after your first year, including statutory holidays.
• Growth Opportunities: Join one of the UK’s largest and most successful recruitment firms with unparalleled career progression potential.

What You'll Do:

• Client Engagement: Visit new and existing clients to fully understand their recruitment needs.
• Candidate Attraction and Management: Identify, assess, and select top temporary workers to perfectly match client requirements.
• Service Excellence: Deliver high-quality service aligned with our company values.
• Achieve Success: Work towards realistic sales targets tailored to your experience, with full support.

Why Wait? Apply Now!

Take the first step towards a rewarding career with us. Our interview process is simple and straightforward, designed with your success in mind. You have nothing to lose and everything to gain. Apply today and discover how you can become our next business leader!

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Senior Buyer
Flexible – Attached to Hook/London/Solihull
Full Time, Permanent
£44,000
- £52,000 (dependent on experience)
Procurement at Serco has come a long way over the past 5 years. We already contribute to business success by helping grow both the top and bottom line through supporting new business development and delivering cost efficiencies while protecting Serco from risk, delivering on sustainability, and driving operational excellence. And building on a platform of success, we’re now embarking on the next exciting phase in our Procurement evolution by investing in building capabilities and developing talent to increase internal collaboration and drive more strategic relationships with key suppliers. Our ambition is to deliver Procurement with impact on people, place, planet and profit, and so helping Serco to impact a better future.

Are you a skilled Procurement professional with a passion for delivering value and driving excellence? If so, Serco is seeking a team of motivated and enthusiastic Senior Buyers to contribute to our Procurement team. In this role, you will play a vital part in managing our spend and supply base for a select category, supporting sourcing projects and optimising value for our organisation.

As part of this you’ll:

- Plan and manage delivery of procurement projects (>£250k) ensuring compliance to Sourcing & Category Management processes and governance
- Support Category Managers in the delivery of complex procurement projects (>£1m)
- Direct, oversee and support Buyers in the delivery of procurement projects
- Review and analyse business purchase needs to determine the best procurement strategy to meet requirements in line with any relevant category strategies
- Engage and manage selected key suppliers in collaboration with key stakeholders across business units
- Optimise value delivery, performance improvement and risk mitigation from supply base
- Collaborate with key stakeholders and procurement category managers to capture business requirements, develop effective sourcing strategies, run RFPs and successfully negotiate contracts for the supply of goods and services
- Lead delivery of sourcing and continuous improvement projects that result in required business outcomes, robust contracts and improved value for money

What you’ll need to do the role:

- CIPS qualified or working towards CIPS qualification (Serco will support this)
- At least 4 years of experience in sourcing or buying role
- Working knowledge of category management, strategic sourcing and contract management
- Familiarity with eSourcing systems to run sourcing events (preferable)
- Strong organisational skills and ability to manage multiple tasks and priorities
- Enthusiastic and quick learner with an aspiration to build a career in Procurement
- Resilience with the ability to remain calm under pressure


Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

- Up to 6% contributory pension scheme
- Growth and development opportunities – Serco will support with a range of qualifications including CIPS
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Bupa Anytime HealthLine, Thrive App, Simply Health Plans and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- Up to 25 days annual leave plus bank holidays, with the option to purchase more
- Life assurance

Application Process: If you are an aspiring Procurement professional with a drive to make a difference, we encourage you to apply. Your skills and expertise will play a crucial role in shaping Serco's procurement landscape and driving value across the organisation. Serco is an equal opportunity employer; we value diversity and welcome applicants from all backgrounds to apply.4

ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Senior Embedded Software Engineer - Navigation

Our client is a world leader in the development and manufacturing of underwater technology used across various sectors for monitoring, surveying and imaging. They are looking to hire a Senior Embedded Software Engineer to work in the Guidance, Navigation and Control (GN&C) of customer cutting edge marine (subsea) robotic vehicles .

The senior embedded software engineer works as the domain expert for one or more feature or function within a product. You are expected to have a deep knowledge of one or more technical stacks and will closely partner with other team members and technical leads across engineering to plan, develop, test and deliver software.

Your responsibilities:

Software Development

• Plan, architect, develop and validate new features.
• Document software and update specifications as required.

Embedded Systems

• Understand the deployment of real-time operating systems for low latency sensing and communication.
• Design, develop, and debug complex embedded systems utilising a broad range of communication protocols and peripherals.
• Hardware in the loop testing, debugging, and validation.

Innovation

• Identify opportunities for software efficiency improvements through code re-use across a varied range of products and projects.
• Keep up to date on technical changes in their area(s) of technical speciality.

Collaboration

• Partner closely with other members across the engineering department to enable the fusion of hardware and software to add value to the customer.
• Work with technical leaders to contribute to design and architectural concepts.
• Able to explain complex technical concepts to non-technical team members to enable quick decision making within the business.
• Mentor and share best practices and latest technical developments with fellow team members.
• Help and coach others to form accurate timescale estimates within the team.

The ideal candidate will have the following skills, knowledge and experience:

• Able to code at expert in their C & C++ targeted at Linux based embedded systems.
• Experience of developing for and debugging on Linux based embedded devices, including cross-compiling for different hardware architectures, virtualisation and docker concepts.
• Experienced working with Buildroot or Yocto based systems.

Proficient in :

• Can work in a structured software development environment that includes:
• Architecting & documenting designs.
• Following coding guidelines.
• Developing unit and system tests.
• Use source control systems and engage in peer code reviews.
• Proactively communicate and work effectively with other team members, and members of other teams throughout the business to achieve project deliverables.
• It is essential that applicants must have a Degree in Electrical / Electronic Engineering, Physics, Maths, Software Engineering or Computer Science
• Or relevant proven software engineering job experience and on the job training equivalent to a degree.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Our client is looking for a senior technician within structures to join their team on a 6 month contract starting at the end September 2024. In this role you will be responsible for Cad designs on Highway Structures.

Key responsibilities:

• The preparation of technical design drawings / models and contract documents, to ensure the implementation of structures maintenance, projects and improvements within published programmes and budgets.
• The collection, assessment and impartment of information that is essential to the successful scheme preparation and implementation process to include liaison with outside bodies and contractors.
• To liaise with relevant bodies (i.e. contractors, statutory undertakers etc.) and visit site to assist in providing solutions to construction issues.
• The preparation of estimates for the purpose of budget assessment and monitoring.

You will need:

• RQF Level 4 in Structural or Civil Engineering (or equivalent)
• Experience in the design and construction of structural, geotechnical or civil engineering projects.
• Competent in the preparation of structural maintenance or improvement, including the production of detailed drawings and schedules
• Competent user of CAD software (Civil 3D, MX, Auto CAD etc.) and structural design software (LUSAS etc.)

If you have the skills and experience or would like to know more, please apply now!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Section Engineer - Tier 1 Contractor - Major Civil Engineering Project - South Hampshire

Role overview:

My client is a Tier 1 Construction and Civil Engineering Company.

They have recently been awarded a major highways redevelopment project in South Hampshire and are looking to recruit, on a permanent basis, a Section Engineer / Senior Engineer to their existing project team.

The project is valued at circa £85m and has an estimated completion date of Mid 2026.

After the conclusion of this project, the company has already secured another major infrastructure project located in Winchester, which is valued at around £250m and will offer at least another three years of work.

Therefore, the company can offer long term continuity of work in the Hampshire area.

The first upgrade project involves the provision of a new motorway underpass to the west of the existing Junction, three new slip roads to facilitate an 'all moves' arrangement and the construction of a new dual carriageway to link the new slip roads to the existing road network. These highway improvements will make a very significant contribution to the local economy, enabling much needed new housing, amenities and jobs.

The successful candidate will have experience of delivering civil engineering projects and managing a small section of work while supervising one or more Site Engineers.

Your duties include:

• Assist with quality control to ensure the standards are met in accordance to the design specifications
• Assist in producing permits to break ground (CAT Scanning management)
• Ensuring the highest health, safety and environmental standards are met on site adhering to the client's and business's requirement
• Liaise with the site team to approve materials ensuring they meet specification
• Keep accurate records of progress reports, site diaries and resource allocations
• Produce as-built drawings in AutoCAD

The successful candidate will be rewarded with an outstanding working environment, opportunities to progress whatever stage of your career as well as a package that gives you security and recognises your contribution to the business.

Benefits:

• Competitive basic salary
• Company car / car allowance
• Private premium healthcare
• Flexible benefits scheme
• Company pension scheme
• Training and progression opportunities (Chartership etc)

Role: Senior Quantity Surveyor

Location: Basingstoke

Salary & Package: Leading For The Region

Contract: Permanent, Full Time

Must Read!

A great opportunity has arisen for a Senior Quantity Surveyor to join a very successful commercial team in the south. As the Senior Quantity Surveyor, you will be responsible for managing all costs relating to new build residential developments where your focus will be to minimise the costs of a project and enhance value for money, whilst still achieving the required standards and quality.

Key responsibilities:

• Managing subcontractor packages
• Subcontractor negotiation
• Cost value reconciliation
• Producing cost reports
• Subcontractor payments / processing applications for payments
• Valuations
• Variations
• Final accounts

Experience required:

• Degree qualification
• Strong commercial awareness
• Quantity Surveying experience with a main contractor or residential house builder
• Delivering Residential projects
• Based in Basingstoke and or near the surrounding area

Interested in the opportunity above?

Please contact Sam for more information.

Randstad Construction Property Engineering is acting as an Employment Agency in relation to this vacancy.

We are looking for a confident Senior Support Workerwith a passion for delivering outstanding care. Youll be working 42 hours a week, day shifts only working every other weekend, making a positive difference to the lives of the people in our care at Cygnet Devon Lodge. Devon Lodge is a specialist residential service for adults with autism and learning disabilities, who may have behaviours that challenge. We aim to provide a safe, comfortable and effective environment, promoting independence and community integration. Person-centred planning is at the heart of everything we do, based on each persons specific needs. We understand that consistency and continuity of care is important for the individuals we care for. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day. Your day-to-day Support both management and team members in the day-to-day running of the service Ensure duties are allocated effectively and safely Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs and report as required Safeguard Maintain a safe & clean environment for all Why Cygnet? Well offer you Opportunities for further learning with our excellent apprenticeship scheme Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & Cycle to Work scheme Recruitment referrals You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Job Title: Customer Service Executive
Location: Winchester - Office based
Salary: £25,000 - £27,000 per annum
Contract: Full-time, Permanent

About the Role:

Are you passionate about delivering exceptional customer experiences? We're looking for a dedicated Customer Service Executive to join the dynamic team. In this role, you'll be the friendly voice their customers rely on for support, helping them with everything from inquiries to returns, and ensuring that every interaction is smooth and professional. Your mission? To turn every customer interaction into a positive experience!

Key Responsibilities:

• Customer Communications: Engage with customers via telephone, email, live chat, and via the help centre. You'll be the go-to person for inquiries, return requests, and resolving any issues efficiently.
• Return & Refund Management: Process return requests swiftly, collaborating with the Finance team to ensure credits and refunds are handled within agreed timelines.
• Complaint Resolution: Handle customer complaints with care, making sure each one is resolved promptly and effectively, always prioritising the customer's needs.
• Order Management: Ensure that replacement orders are processed with urgency, delivering on the client's promises every time.
• Problem Solving: Identify recurring issues and collaborate with management to implement improvements, ensuring everyone is always moving forward.
• Team Collaboration: Build strong relationships with internal teams to ensure a seamless customer experience from start to finish.
• Continuous Improvement: Actively seek and share customer feedback, contributing to the ongoing enhancement of the products and services.
• Product Knowledge: Stay informed about new products and services, ensuring you're always ready to assist customers with the latest information.
• Additional Duties: Support your team with any other tasks as directed by the Customer Service Supervisor.

What We're Looking For:

• Experience: Previous experience in a customer service role is essential, with a background in luxury retail being a bonus.
• Attitude: A positive, patient nature and a true passion for customer service. You'll be someone who thrives on building strong relationships with customers.
• Problem-Solving: Strong judgement and problem-solving skills are key. You'll need to think on your feet to find solutions that work for both the customer and the business.
• Calm Under Pressure: The ability to stay calm, multitask, and prioritise in a fast-paced environment is essential.
• Conflict Management: Skilled in managing difficult conversations with tact and empathy, always reassuring the customer.
• Attention to Detail: High attention to detail and excellent organisational skills are a must.
• Communication: Exceptional written and verbal communication skills, with experience in handling international customers being a plus.
• Tech-Savvy: Experience with CRM systems like Zendesk, and proficiency in Microsoft Word and Excel. Familiarity with sales order processing and systems such as SAP, Sage, or Datafile is advantageous.
• Team Player: A collaborative spirit, always ready to support colleagues across departments to ensure customer satisfaction.

Why Join Us?

At the Winchester office, the company value every team member and strive to create a supportive environment where you can grow your skills. With a competitive salary, a supportive team, and plenty of opportunities to make a real impact, this has scope to develop within. This will set you on a career path with potential. Excellent benefits and free parking. An interest and passion in design and interiors is advantageous.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

About the Role

Base Location: Havant or Reading

Salary: £65,752 - £76,366 and a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

SSE IT are looking for a highly self-motivated individual to fill the role of Oracle Senior Functional Specialist. The successful applicant will be working as part of the Corporate Solutions Delivery and Support Group. This is a challenging role, and we are looking for an enthusiastic, committed, and versatile individual.

Reporting to the Oracle EBS HR/Payroll Team Leader, you will be mainly responsible for the day-to-day support and development of the Payroll Module within Oracle eBusiness Suite (EBS) version 12.2.9. You will be heavily involved in the timely resolution of any functional incidents and problems that occur and also responsible for the design, development, system testing, UAT and rollout, of both enhancements and additions to the Payroll module within EBS.

- Working to defined standards, provide support, estimation, design, and development input into new developments for the specific EBS modules.

- With minimal assistance, support our existing EBS configuration, customisations and extensions; responding to support calls raised, investigating root cause for errors and effectively managing Service Requests and Bugs with Oracle.

- Designing and developing small scale fixes, enhancement requests, and managing delivery to agreed timescales.

- Responsible for the design, development, system testing, UAT and roll-out of software enhancements and additions to these specific EBS modules.

- Provide user advice and guidance primarily on the Payroll module but also on one of the following EBS modules: HR, OTL, OPA or Self Service as well as providing timely resolution of any incidents and problems occurring with them.

What do I need?

To be considered for this role, we would love you to have:

- You will be experienced in working with senior business users to establish and analyse new requirements as well as producing and maintaining accurate specifications to required standards.

- Your experience in supporting project and enhancement releases and the implementation of any regulatory and statutory requirements, security patches and software upgrades to the EBS Payroll module as well as involvement in unit testing and support for User Acceptance and Regression Testing will all be invaluable.

- Ideally, you'll be able to demonstrate the following technical experience; a background in basic Oracle SQL and Workflow development for Oracle eBusiness; knowledge and experience of Release 12 of Oracle eBusiness HRMS applications across a multi-org. set up, including OA Framework and BI Publisher; knowledge and experience of the SQL Developer.

- Knowledge on Oracle Cloud is beneficial but not essential.

- The ability to take ownership of problems and requests as well as the ability to work in a pressurised environment.

About our Business

SSE IT underpins the technology needs of all the different businesses that make up the SSE group. From emerging technologies to data and analytics to cyber security - we power SSE's growth and enable it to generate value, while keeping it secure. As a trusted business partner that helps SSE lead in a low carbon world, we are proud of our service. Working for SSE IT is all about equipping SSE for now and the future.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

Further actions

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact David on 01738 275846.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

Senior Inclusion Support Assistant
Digital and Literacy
Salary: Band 5 £21,691 - £23,214 pro rata (£24,362 - £26,073 full time equivalent)
Contract: Permanent
Hours: 37 per week/40 weeks per year (term time plus 1 week)
Start date: September 2024
Closing date: 30 August 2024
This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.
You will find all details of this vacancy on our website; we would strongly recommend you visit and meet our team before applying.
Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.
‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.
OFSTED June 2023

Senior Support Worker Hedge End

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service located centre in Hedge end. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Job Title - Senior Complaint Officer
Location - Eastleigh S05
Contract - Permanent
Hours - 37
Introduction - Are you dedicated to providing top-tier customer service? Do you excel in resolving complex issues and enjoy working in a dynamic environment? Our client, a leading housing association, is looking for a Senior Complaint Officer to join their team and play a crucial role in managing and resolving customer complaints.
Role summary - In this position, you will be an integral part of the Customer Relations Team within the Optimisation and Business Improvement Directorate. Your primary focus will be on managing complex complaints at the final stage of the internal process (Stage 2) and responding to inquiries from the Housing Ombudsman. You will be responsible for investigating cases thoroughly, ensuring all responses are of high quality and delivered within set timeframes.
Key Responsibilities:
* Investigate escalated complaints, making informed decisions based on the specifics of each case.
* Clearly communicate outcomes to customers and stakeholders through both written and verbal communication.
* Prepare comprehensive and well-documented responses for the Housing Ombudsman.
* Work closely with internal teams and external partners, including contractors and local councillors.
* Identify and propose improvements to processes, policies, and systems to prevent complaint escalation.
* Occasionally handle Stage 1 complaints to support the team and manage peak workloads.
Requirements:
Experience: Demonstrated experience in handling complaints, with the ability to analyse complex situations and provide well-supported conclusions.
Skills: Excellent communication skills, attention to detail, and strong organisational capabilities.
Attitude: A customer-centric mindset with a passion for delivering exceptional service and a proactive, solution-oriented approach.
Technical: Proficiency in Microsoft Office (Outlook, Word, Excel) is required.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

Your new company
We are partnered with a large, employee-focused Housing Organisation to recruit a Senior Complaints Officer for their Customer Relations Team.
Your new role
You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into complaints according to their priority.

What you'll need to succeed
You will need previous complaint handling experience and excellent communication skills. A good working knowledge of MS Office is also necessary for this role.

What you'll get in return

• £32682 salary
• 36 days holiday
• Maternity/Paternity leave
• Agile working policy
• Pension contributions of up to 10%

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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Senior Engineering SuperintendentSerco Marine ServicesCompetitive salary plus benefitsPortsmouth, PO1 3LT Full time 37.5 hours per week/ Permanent Serco have an exciting opportunity for a Senior Engineering Superintendent to join their existing team based in Portsmouth. Reporting to the Regional Technical Manager this role will be responsible for the technical management, maintenance, and compliance with regulatory standards of assigned vessels within our contract. The position will be responsible for day-to-day management of delegated budgets and assigned vessel crews whilst liaising closely with the operations department to maximise vessel availability to our customers and facilitate contract delivery. Main accountabilities: Customers:



- Delivering maximum vessel availability to Contract Managers by optimising planned downtime in cooperation with Operations and timely rectification of vessel defects.
- Conducting and reporting of routine vessel inspections to ensure Safety and Material standards are maintained.
- Forming part of the Engineering out of hours “on call” duty rota as required.

Operational Excellence:


- Managing the technical aspects of vessel operations in alignment with Company SMS and ISM standards including document control and record keeping.
- Ensuring the safe and efficient operation of all assigned vessels, monitoring performance and assisting with other vessels as necessary.
- Monitoring of Class and Flag Survey and Certification status, arranging timely preparation and conduct of surveys as required. Maintaining assigned vessels regulatory compliance at all times.
- Preparation and conduct of MoD Authority surveys and inspections as may be necessary.
- Assessment, monitoring and timely rectification of vessel defects in alignment with Company policies.
- Fully utilising, and monitoring compliance with, the Companies planned maintenance and purchasing systems.
- Arrangement and control of Contractors, acting as Authorising Person as necessary on Company vessels.
- Planning, preparation, and management of vessel dry-docking and afloat repair periods, including drawing up of repair specifications suitable for tender and liaison with Class and Flag. Supervision may require on-site attendance at out of port repair facilities for prolonged periods from time to time.
- Assisting in the raising and progressing to delivery of goods and services requisitions in alignment with purchasing policy.
- Ensuring continuity of department service delivery in times of absence, by full and effective hand-over.
- Deputising for other Superintendents or the Technical Manager in times of absence and undertaking other tasks as may be delegated from time to time. Ensuring Contract and Operations Managers and DPA are kept appraised of any matter effecting safety or operational delivery.


People & Culture:


- Ensuring that all activities are undertaken in a safe environment and are fully compliant with MCA, Class, Health and Safety, ISM & ISPS codes and any other legal requirements that may be always applicable to the contract.
- Point of contact for day-to-day management, mentoring and guidance of afloat engineering staff.
- Promoting and fostering good working relationships with all employees
- Exemplifying and promoting ethical behaviours.
- Ensuring all activities are undertaken in alignment with corporate policy, Contract needs and business strategy.

Financial:


- Monitoring and control of expenditure for assigned vessels against delegated budgets and timely reporting of anticipated variances.
- Approval of requisitions for goods and services within limits of authority.
- Always seeking best value for expenditure.
- Seeking and promoting opportunities for efficiencies without detriment to safety or levels of service.
- Ensuring all expenditure is in alignment with governance policies.
- Providing SME input and supporting the Technical Manager in formulation of budgets and financial forecasts.

What you’ll need to do the role:

- At least 5 years relevant sea-going experience at a senior level in the commercial marine industry
- In depth knowledge and experience of engineering and technical best practice and processes.
- Experience of successful people management and team development
- Previous experience as a technical superintendent would be beneficial
- Thorough knowledge of ISM Code and ISO 9000
- Knowledge and experience of computer based planned maintenance systems.
- Financially literate
- Thorough knowledge and experience of Class and Flag Authorities and regulations
- Experience and competence with IT systems and office applications
- Project and programme management expertise would be beneficial.
- Full UK drivers’ licence
- Ability to meet MOD security clearance criteria

What we offer:

- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme