Total 38 Manager job vacancies in BR1 3JE

Shift Leader at Caffè Nero

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £11.49 per hour, increasing to £11.66 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

Proud member of the Disability Confident employer scheme

We are looking for an experienced and creative Head Chef to join our Park Avenue Care Home in Bromley, Kent. You will become part of a compassionate and welcoming team providing physical, emotional, and social support and most importantly outstanding meal experiences for the people living in our care home. Your dedication, reliability and support will make a difference every day.

Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect:

• Salary: £15 per hour
• 40 hours a week (minus unpaid breaks)
• 5 shifts per week from 7am – 3pm between Monday - Sunday. You will be required to work alternate weekends.

About the role:

• As the Care Home Head Chef, you will be required to prepare and cook nutritious meals using fresh ingredients.
• Schedule weekly meal menus, paying attention to individual dietary requirements
• Work with the Home Manager to ensure that ordering of stock is in line with budgetary requirements.
• Work with healthcare professionals involved in the support of people living in our care homes to ensure meal plans and dietary requirements fall into individuals support plans and risk assessments.
• Maintain quality assurance systems within the kitchen
• Undertake supervision of other kitchen team members
• Have a full understanding of Health & Safety as well as Food Hygiene issues, COSHH, and working within the guidelines relating to contamination and cross infection.
• You will be involved in meaningful activities with the people living in our care home as well as always promoting independence, choice, dignity, and respect

What we are looking for from you:

• Experience of cooking for large numbers
• NVQ Level 2 in catering and hospitality
• 2 years’ experience in a catering environment
• 12 months experience in managing a kitchen
• Excellent interpersonal skills as you will be involved in meaningful

What we offer in return for your hard work:

• 28 Days holiday including bank holidays
• Free on-site parking*
• Enhancement to pay on bank holidays
• Refer a Friend Scheme rewarding £500 for every person you refer
• DBS certificate paid by Excelcare*
• Comprehensive induction programme
• Funded qualifications via the apprenticeship programme (where required)
• Paid uniform
• Employee of the month - £100 for outstanding contribution
• Team appreciation week

*Terms and Conditions apply

If you are interested in the position, please apply online today – we look forward to hearing from you.

Company Description

Title: General Manager

Location: Dorothy and Marshall

Salary: £45-£55k

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. We believe eating and drinking in good company is one of life’s greatest pleasures. To set the scene for truly memorable meals, we look after guests without fuss and go of our way to provide exceptional service, every time.

We have an exciting opportunity for an innovative and creative leader to manage a team of 20 to deliver outstanding experiences for guests at a brasserie-style restaurant operating 5 out of 7 days including weekends. Key focus on building relationships and ensuring an inclusive culture to provide the best experiences for all guests.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Shift Leader at Caffè Nero

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £11.49 per hour, increasing to £11.66 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

Proud member of the Disability Confident employer scheme

Team Manager (Leaving Care Team)

Focusing on the child, not forgetting you

Salary: up to £55,890.00 per annum

In addition, you will receive £2000 annual retention payment,

£2000 Golden Hello and other excellent benefits including a lease car

Contract Type: Permanent
Location: Bromley Civic Centre/flexible working

Looking for your next exciting adventure in social work? Look no further!

Services for children and families in Bromley have made a remarkable leap forward to 'good' overall with leadership that has an 'outstanding' impact on social work practice, according to Ofsted. We are proud of the findings and letter from Ofsted from our recent Focused Visit on the care and support we offer to our children looked after. You can view the letter from Ofsted here.

Bromley are seeking a highly talented and ambitious registered Team Manager to join us on our journey to excellence.

This post has recently become available in a very stable and fully permanent service due to staff promotion. The service benefits from effective partnerships with other agencies such as Police, Health and Education, Probation, Housing, Accommodation providers, adult social care and DWP and aims to ensure our young people have the best opportunity to transition successfully into adulthood. We are a 16 plus service that benefits from working alongside a co located participation service that run our Care Leaver Forum and associated group work programme. We take pride in putting young people's voices and ideas at the heart of service delivery and design. Workers are also supported by specialist roles within the team delivering mental health support as well as ETE intervention.

Our Leaving Care Service consists of 4 Teams, with two Social Workers and three Young Person Advisors in each team. Bromley have prioritised keeping caseloads low to ensure a strong focus on relationships. We also offer a successful group supervision programme and are offering trauma training for all our LCT staff.

please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Interim Programme Manager needed in Bromley Paying £200 per day Ref 1388295

Full time hours on a temporary basis

Support adult social care this winter by ensuring statutory responsibilities are met and responding to seasonal demands. Key responsibilities include:

• Overseeing the mobilisation of winter funding to meet increased demand

• Developing a live dashboard for winter capacity and demand monitoring

• Identifying system challenges and leading transformation

• Developing social care pathways to reduce acute care pressures

• Managing the roll-out of redirected acute funding and enhancing best practices

• Collaborating with senior leadership to escalate issues and lead change

• Developing integrated care models to address system pressures

• Mainstreaming long-term models to maintain performance

• Providing regular reporting on impact, outcomes, and financial position

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared

Bromley Council are recruiting for a Permanent Team Manager to work within their Safeguarding and Care Planning Team.

+ £2,000 Golden Hello, £2,000 Annual Retention Allowance and lease car.

Hours: Full Time (36 hours)

Contract Type: Permanent

Main Purpose:

To discharge the authority's responsibilities under the Children Act 1989 and other relevant legislation with respect to children in need, particularly those in need of protection and those looked after by the authority.

Responsibilities and duties:

1. With appropriate supervision, assess for and provide services to children in need within the framework of the appropriate legislation, regulations, departmental procedures and child care policy. This will include responsibility for a limited caseload of children and families where needs are particularly complex and problematic.
2. To follow and apply relevant internal policies and procedures in working with complex family situations and vulnerable children including children on the child protection register, children subject to legal proceedings and Looked After children.
3. To ensure that services are efficiently and effectively provided, liaising as necessary with other divisions, Council Departments, N.H.S. trusts, schools, carers, voluntary and independent sector providers.
4. To maintain high standards of professional practice within their own workload and to promote and enhance such practice within the team and division, through the implementation of departmental quality assurance systems.
5. All post holders are expected to maintain professional standards of practice and to work in accordance with the Departmental vision, values, procedures and managerial guidance.
6. To supervise a number of professional staff within the team in line with relevant internal procedures on supervision, training and personal developments

Experience:

Appropriate and relevant experience and post-qualification experience of children and families social work within a statutory, voluntary or independent sector organisation. This to include:

• Supervising complex Casework
• Undertaking contested care proceedings
• Supervising Supporting & coaching Social Workers
• Experience of Practice teaching
• Raising practice standards

Benefits working for the London Borough of Bromley:

• Golden Hello & Annual Retention Allowance
• Merited pay scheme
• 30 days Annual Leave
• The opportunity to participate in the Local Government Pension Scheme
• Excellent training and career development pathway
• Free Car Parking at Bromley Civic Centre
• The ability to claim mileage for business trips in line with HMRC guidance
• Relocation Allowance (up to £8,000) for successful candidates relocating from overseas or the outer southeast area

If you would like to apply for this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Bromley is committed to making children and young people in the Borough its top priority and are seeking highly talented and ambitious registered Team Managers to join us on our journey to excellence.

Bromley Children's Social Care has recently been awarded an Ofsted rating of "outstanding". You can view the latest report here.

About the Role

This role is within the Referral and Assessment Service. The Referral and Assessment Teams receive all new referrals from the Bromley MASH and undertake Child and Family assessments to determine how best children's needs can be met. There are 6 teams, each consisting of a team manager and 5 social workers. The teams go onto duty for one week every 6 weeks and during their duty week, social workers will receive new allocations. Referral and Assessment Team Managers oversee/manage approximately 50 families at any given time.

Bromley has made a huge investment in terms of staffing in order to ensure that social workers have lower caseloads. Referral and Assessment Social Workers will carry an average of 8 families. Social workers in the service are positive, motivated and feel that their current caseload allows them complete good social work interventions with families.

As part of the Bromley Promise, there will be a dedicated two-week induction programme upon joining us. You will be working within smaller teams comprising of just five Social Workers/Senior Practitioners which are headed up by the Team Manager. Our senior managers are accessible, ensuring you have support when needed. You will have dedicated time set aside for quality and reflective 1-1 supervision with your manager.

Bromley are working in a relationship-based practice framework and we are looking for a social worker who is passionate about working with children and their families. We are looking for an individual who will be able use their ability to form good relationships with families and professionals to bring about positive changes for children and young people.

We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return we ask that you bring your passion, dedication and skills to us.

The Bromley Promise:

• Manageable caseloads for every Social Worker
• Dedicated time for reflective supervision
• Generous Annual Leave Entitlement including an additional three days
• Small Cluster teams with one team manager supervising five Social Workers
• Two-week protected induction programme
• Excellent Learning and development opportunities with bespoke training for every social worker
• Social Workers and team managers have easy and regular access to the leadership team

please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Team Manager - Safeguarding and Care Planning Team

Salary: up to £55,890.00 per annum

In addition, you will receive up to £2000 annual retention payment, £2000 Golden Hello

and other excellent benefits including a lease car
Hours: Full Time

Contract: Permanent

Location: Bromley Civic Centre/hybrid working

Looking for your next exciting adventure in social work? Look no further!

Bromley is committed to making children and young people in the Borough its top priority and are seeking highly talented and ambitious registered Team Managers to join us on our journey to excellence.

Applicants must have Degree or equivalent qualification in Social Care, enhanced Disclosure Barring Service check, and be registered with Social Work England (or able to obtain registration prior to commencement of employment).

This to include:

Supervising complex Casework

Undertaking contested care proceedings

Supervising Supporting & coaching Social Workers

Experience of Practice teaching

Raising practice standards

Bromley Children's Social Care has recently been awarded an Ofsted rating of "outstanding". You can view the latest report here.

1. With appropriate supervision, assess for and provide services to children in need within the framework of the appropriate legislation, regulations, departmental procedures and child care policy. This will include responsibility for a limited caseload of children and families where needs are particularly complex and problematic.

2. To follow and apply relevant internal policies and procedures in working with complex family situations and vulnerable children including children on the child protection register, children subject to legal proceedings and Looked After children.

3. To ensure that services are efficiently and effectively provided, liaising as necessary with other divisions, Council Departments, N.H.S. trusts, schools, carers, voluntary and independent sector providers.

4. To maintain high standards of professional practice within their own workload and to promote and enhance such practice within the team and division, through the implementation of departmental quality assurance systems.

5. All post holders are expected to maintain professional standards of practice and to work in accordance with the Departmental vision, values, procedures and managerial guidance.

Benefits working for the London Borough of Bromley:

• Golden Hello & Annual Retention Allowance
• Merited pay scheme
• 30 days Annual Leave
• The opportunity to participate in the Local Government Pension Scheme
• Excellent training and career development pathway
• Free Car Parking at Bromley Civic Centre
• The ability to claim mileage for business trips in line with HMRC guidance
• Relocation Allowance (up to £8,000) for successful candidates relocating from overseas or the outer southeast area
• A range of salary sacrifice schemes, including for lease cars, technology equipment and for gym.
• Benefit scheme also includes a range of discounts at local retailers

please email your Cv to Delanie.heyes@servicecare.org.uk or call 01772 208964

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.

As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 27
Contract Type: Permanent Contract
Pay Rate: £14.25

What You Will Do:

• You are passionate about coaching and mentoring staff, ensuring they are set up for success
• You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
• You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
• In the absence of the Store Manager, you will step in, keeping everything running smoothly!
• Being a key holder, you will ensure the store is opened and closed at the correct times
• You will lead by example, providing exceptional customer service and ensuring your team does the same

What You Will Bring:

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

• Have a talent for building relationships, coaching and mentoring
• Have a passion for teamwork, and being successful together
• Have the spark to love upskilling and learning about perfume
• Can be flexible with your work patterns
• Have previous experience leading a team, or an experienced sales advisor ready for your next step

What You Will Get:

• We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
• We pay commission at Christmas based on store sales and the number of hours worked
• 30 days holiday (pro rata depending on contract hours)
• You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile
• The opportunity to win some great prizes and incentives based on personal, team and store performance
• Continuous learning and training to ensure you are always developing
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Pension, health and wellbeing benefits + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

Help lead a team of outstanding store colleagues, who provide essential services to their local communities. Ensure the smooth running of daily processes and help the business to grow!

Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.

JOB SPECIFICS

Job Title: Deputy Manager
Job Type: Full Time 37.5 hours
Salary: £27,475. - £29,000.00 per annum (Includes London Weighting)
Location: Downham

*Quarterly performance-related bonus (up to £2.4k per annum).

ABOUT US – MORE THAN MEETS THE EYE

Pawnbroking may not be at the top of everyone’s list for their next career move. But, perceptions can be deceiving and there’s a lot more to us than meets the eye.

We’ve been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We’re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce
focus.

We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.

ABOUT YOU

You will:

Have experience in a team leader or deputy manager role.
Have excellent relationship building skills.
A drive to mentor and support your colleagues.
Enjoy working in a busy environment.
Be flexible – Saturday working will be required.

If you are multilingual this is an added bonus but not a requirement.

WHAT WE PROMISE YOU

We promise to invest in you, to help you advance your career and be part of a team that makes difference to the communities we work in. Everyone who joins us benefits from:

The opportunity to earn a quarterly performance-related bonus (up to £2.4k per annum).
30 days holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
Pension and life assurance.
A training package designed for you and mentoring to make sure you continue to progress in your career.
An annual loan for your parking permit or season ticket to help your commute to work.
The option to take part in our cycle to work scheme.
The chance to be involved in our charity partnership with Fareshare UK.

WE CELEBRATE YOU!

We believe it’s the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.

KKey Responsibilities: Appointment management for GPs and GP Trainees To ensure an adequate number of GP appointments are available to patients both online and via the EMIS booking system utilising Apex. To oversee the appointment book ensuring appointments are adhering to GPAD mapping, slots are allocated to 111 GP bookable and online accessibility is allocated in line with demand. To ensure that all locums are employed within practice and CQC guidelines. To co-ordinate GP leave, study leave etc. Premises and Equipment Management To coordinate premises and equipment management and ensure that all statutory and CQC requirements are met. To maintain the practice asset registers with Operations Lead support. To liaise with landlords and ensure all documentation for checking of fire alarms; emergency lighting, heating, water safety and any other aspects of the safe running of the surgery and CQC compliance are in place. To co-ordinate with third party equipment suppliers including the telephone system and other clinical and non-clinical software. Work with Practice Manager to carry out Health and Safety and fire risk assessments on a regular basis. Health & Safety To review and update the practice Health & Safety policy to ensure compliance with CQC and statutory obligations. Support Operations Leads to provide training to new recruits and periodic training to all staff. Maintain the Accident Protocol and Accident log book. Support Practice Manager with various audits and risk assessments. Maintain significant events log on Team Net. Run quarterly significant events audit to find trends and discuss at clinical meetings. Human Resources In conjunction with the Practice Manager: Oversee the recruitment, employment and induction of all staff. To maintain HR records in accordance with CQC and statutory obligations. To oversee appraisal, training and training plans in conjunction with other Operations Leads. To periodically review all HR policies to ensure compliance with statutory regulations. Maintain and regularly update the GP Locum pack. Authorise holiday request for clinical and non-clinical staff and maintain the HR platform accordingly. Liaise with Operations Lead re holiday and sick leave to ensure adequate staffing levels. Monitor sick leave and process back to work interviews with support from Practice Manager if needed. Trainee Management In conjunction with the GP trainers: To assist Practice Manager and GP Lead with the training programmes for ST2, ST2 and ST3 trainees and medical students. To assist Practice Manager with induction, appointment schedules and IT requirements. To assist with GP Lead with submission of the practice training plan as required. Complaints Support Operations Leads with verbal complaints. Respond to written complaints in line with the complaints policy. Maintain complaints log on TeamNet. Complete annual complaints return. Information Technology In conjunction with the Practice Manager: Co-ordinate the practice IT systems. To liaise with EMIS, SEL ICS and other third-party suppliers. Work with Operations Leads to carry out IT security audits on a regular basis. CQC and Information Governance In conjunction with the Practice Manager and Registered Manager: Attend PPG meetings with other Operational roles. Maintain the register of CQC policies and audits and ensure that these are up to date. Have responsibility for information governance and data protection. To submit the annual IT Governance report DPST Toolkit Finances In conjunction with the Practice Manager: Monitor costs of practice supplies and ensure budgets are adhered to. To undertake all reporting activities to NHSE, Public Health and ICS as required (i.e. LARC/Phlebotomy/Minor Surgery) CQRS monthly submissions Practice Duties and Responsibilities Always act in a professional manner Always promote patients confidentiality Adhere to Trust Policies, Procedures and Protocols Carry out duties with due regard to the Equal Opportunities Policy Carry out responsibilities under the Health & Safety at Work Act (1974) Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post- holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non- judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Changes to Duties: The Partners reserve the right to distribute duties and functions amongst the members of staff from time to time. Staff are expected to take on additional duties, with training, and to relinquish existing duties in order to maintain the effective running of the Practice. Any such changes will always be made in consultation with the post holder.

What skills and experience we're looking for

Education and Training

•Will hold a GCSE English & Maths grade C or above (or equivalent qualification)

​ •A higher qualification in education and/or management is desirable

Experience

•Experience of working in a school based environment and/or in an office environment is desirable

​ •Experience of working with vulnerable students who may display challenging behaviours is desirable.

​•Experience of benchmarking -Competent at using Microsoft Office packages, skilled and regular user of Word and Excel for the production of office work, intermediate (or better) user of the Microsoft Office suite​

•Experience using Arbor (desirable)

Knowledge and Skills

•Has keen organisational skills and the ability to multi task​ •Demonstrates good clear plain English in a business/office setting​

•Will demonstrate high level communication and literacy skills​

•Be able to think on your feet, react quickly and effectively in sensitive situations​

•Use your initiative on a continuous basis to communicate confidently and effectively with students and staff​

•Demonstrate high levels of emotional intelligence

​ •Ability to multi task, work under pressure and handle a diverse workload

-Will demonstrate the ability to work within teams

Personal qualities

•Confident and effective when communicating at all levels and facilitating discussions with individuals and groups with patience and diplomacy

•A strong team player who will contribute to the wider development of the Academy

•Is a ‘can do’ person who works positively and collaboratively

•Will be able to demonstrate professionalism of the highest order

•Commitment to safeguarding and promoting the welfare of children and young people

What the school offers its staff

Perkbox: Our cutting-edge reward and benefits platform empowers you to acknowledge your colleagues’ accomplishments through its celebration tool. You can gain flexi and reward points, which can be redeemed at various high street and online retailers for treats and every day essentials. Additionally, you have the option to make charitable donations.

Pension Scheme: (eligible and enrolled participants): From 1 April 1 2024, for teachers, the Trust will contribute 28.68% to your pension fund. Support Staff will receive a 19.80% contribution to their pension pot from the same date.

Professional Learning: Our dedicated team at Habs Institute for Professional Learning is devoted to nurturing your professional growth. We offer excellent training opportunities for all staff throughout the year and provide partial funding for qualification pursuits.

Employee Assistance Program (EAP): Our EAP encompasses a 24-hour, free, and confidential counselling service. It includes access to online cognitive-behavioural therapy and management consultations to support Line Managers.

Well-being: Enjoy complimentary access to the award-winning Headspace app, along with free mindfulness courses to enhance your overall well-being.

Staff Development: Explore secondment opportunities within the Trust or external organisations, providing valuable experiences for your professional development.

Ride to Work and Cycle to Work Schemes: Take advantage of substantial discounts through tax allowances for either purchasing a bike or opting for bike hire, promoting a healthier and more sustainable commute.

Season Ticket Loans: Enjoy discounted annual travel fares through our salary-deductible Season Ticket Loan and save on your travel overall.

Staff Incentives:

Talent Connect Bonus

Refer a friend or connection to apply for a role at the Trust and receive a £300* bonus when they successfully complete their probation period.

Welcome Reward

Those employed in ‘hard to fill’ roles to receive a Welcome Reward of £500* after successfully completing their probation period.

Milestone Appreciation Award

Long-serving members of staff to receive a £500*** reward and congratulatory letter from the CEO for reaching 5, 10, 15, 20 and 25-year anniversaries with the Trust.

Further details about the role

This role is crucial in providing exceptional pastoral care to students, ensuring their well-being and fostering positive relationships that support their personal and academic growth. Reporting to the Assistant Principal and working closely with the Knights Leadership Team (KLT), you will play a pivotal role in nurturing an inclusive and supportive environment that upholds the highest standards of behaviour and achievement for all students.​

You will be responsible for the smooth management of the Internal Exclusion Room, maintaining high expectations of student conduct in accordance with the Academy's values and policies. Your focus will be on promoting a culture of accountability, self-discipline, partnership, integrity, respect, and excellence. By fostering these values, you will help create an environment where every student is encouraged to take responsibility for their actions, strive for excellence, and build respectful relationships. Through positive reinforcement and guidance, you will ensure that all students meet and exceed the school’s expectations, contributing to a thriving, supportive community.​

In addition, you will monitor targeted students including those requiring additional pastoral and behavioural support, ensuring that every student is given the opportunity to succeed. You will work directly with pupils to guide and mentor them through challenges, always aiming to maintain a safe and supportive learning environment. Data management will also be an essential aspect of the role. You will process and input data through established systems (e.g., CPOMS and the school MIS - Arbor), ensuring accuracy and timeliness. Regular reports will be provided to all relevant stakeholders, including the Senior Leadership Team, teachers, and department heads, ensuring a consistent and informed approach to student care.​

The role is offered on 35 hours per week term time only. Office hours are 08:00 – 16:00, Monday to Friday.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Company Description

Title: General Manager

Location: Dorothy and Marshall

Salary: £45-£55k

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. We believe eating and drinking in good company is one of life’s greatest pleasures. To set the scene for truly memorable meals, we look after guests without fuss and go of our way to provide exceptional service, every time.

We have an exciting opportunity for an innovative and creative leader to manage a team of 20 to deliver outstanding experiences for guests at a brasserie-style restaurant operating 5 out of 7 days including weekends. Key focus on building relationships and ensuring an inclusive culture to provide the best experiences for all guests.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

St James Academy is seeking to appoint a Learning Manager to take a lead role in managing and delivering pastoral support to pupils. The ideal candidate will take lead role in managing and delivering pastoral support to pupils including DSL responsibilities.

What the school offers its staff

At St James Academy, we are determined to become a centre of excellence for young people who live in central Dudley. We have already achieved some impressive results.

Since joining the Trust, St James is the most improved school in the Borough for grades achieved at GCSE and for passing Maths and English at Grade 5 or above. In fact, the proportion of learners achieving Grade 5 or higher in both English and Mathematics has doubled!

Our academy achieved above the national average for the progress made by learners and above the average for Dudley.

An increasing number of departments have achieved 100% GCSE pass rates, and our ambition is that this should extend to every area as quickly as possible.

Our philosophy is simple: we will ensure the success of our learners through outstanding teaching, positive behaviour and embracing the talents of each individual.

Closing date – Monday 13th October 2024 - we reserve the right to close this vacancy earlier than the date advertised.

All successful applicants will need to undertake an enhanced disclosure and barring service check and children and adults barred list checks, where the applicant will be employed in a regulated activity.

Dudley Academies Trust is an equal opportunities employer and welcomes applicants from all backgrounds, including disabled, and black and ethnic minority applicants.

Commitment to safeguarding

All successful applicants will need to undertake an enhanced disclosure and barring service check and children and adults barred list checks, where the applicant will be employed in a regulated activity. Dudley Academies Trust is an equal opportunities employer and welcomes applicants from all backgrounds, including disabled, and black and ethnic minority applicants.