Total 79 Manager job vacancies in BS34 6FD

Training Planning and Projects Manager

12 month Fixed Term Contract

Bristol

Up to 50k

Hybrid - 3 days per week in office

I am working with a professional services organisation on a pivotal role within their L and D team.

Collaboration is an important part of this role, You will need to have strong analytical skills in identifying requirements for training and coaching within the organisation.

You will have a role in deciding which resources are required in order to support ongoing and upcoming projects effectively.

You will have a team to support you in the programme delivery across L and D.

You should be someone who aligns yourself with best practice at all times, keeping your industry knowledge up to date, staying on top of training trends and improvements.

Benefits:

28 days holiday

Option to buy and sell holidays

Incredibly generous pension contribution - details on application

Medical Insurance

Personal Development focus with access to online courses

Person Specification:

Commercial experience as a Training Manager, Project Manager, or Learning and Development Manager.

Demonstrable Senior Stakeholder experience

Experience managing multiple L and D projects

Project Management methodology certification is an advantage

Strategic mindset

Awareness of learning theory

Leadership skills include communication, change management, wellbeing at work, and team development.

Role responsibilities:

Identifying training needs

Creating business cases to support growth in the business

Development of project plans

Resource allocation

Reporting to Stakeholders, providing data driven insight

Tracking and monitoring success of L and D projects

Ensure governance is adhered to, in support of operational plan

Risk Management

Team Management

Experience and skills needed:

Bachelor's degree in education, HR, or Business

MS Office

Learning Management Systems / LMS / LXP

Certifications in Project Management, Leadership, Change Management are desirable, although not essential.

This is an urgent vacancy so if you are interested, please apply quoting reference AR102811.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Brook Street are recruiting for a Policy Manager on a temporary contract. Initial contract until end of February 2024.

Location: Bristol
Hybrid Role

Job Description

• Monitoring the current UKRPIF projects, which will involve communicating with project contacts and providing updates to the Head of Research Infrastructure and Associate Director of Research as well as liaising with the Infrastructure team and RE colleagues.

• Supporting the wider team in the development of UKRPIF evaluation framework to provide a programme level evaluation, engaging with stakeholders to implement a successful evaluation.

• Supporting the Research Infrastructure team in delivering UKRPIF

• Supporting the Research Infrastructure team in preparing for Research England's case for funding at the Spending Review including analysis and interpretation of evidence leading to the drafting of papers, evidence and supporting business cases

• Representing the team across a variety of activities including meetings and events with internal and external stakeholders.

Please apply online

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

designate head chef | full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. with over 165 restaurants, we are looking for a designate head manager to join us on our continuous journey to nourish us all from bowl, to soul

the role |

as a designate head chef you’ll inspire your team to go the extra mile for our guests, keeping expectations + standards high. you will be continuously coaching + developing your team to be the best they can be whilst driving performance and deliver amazing results

if you |

• prioritise cultivating a positive + inclusive work culture through emotional intelligence, inspiration, and effective delegation. your ability to influence and empower emerging leaders shines through as you provide brilliant training, coaching, and mentorship
• are dedicated to excellence in guest experience, ensuring every dish is prepared to exceptional standards whether through your own efforts or by equipping your team with the necessary skills and mindset
• are experienced in ensuring your kitchen’s food, health and safety standards are spotless, understanding the financial performance of a kitchen including gross profit, stock control + labour costs, spotting opportunities and proactively
• focus on building and nurturing your team, from recruitment to ongoing development, you are committed to fostering personal and professional growth among your team members
• you care about creating an inclusive environment where your team feel respected + that they belong, allowing them to nourish + flourish in their role and career
• a forward-thinking problem solver, able to think on your feet and make quick decisions

we’d love to hear from you

wok’s in it for you |

• bonus scheme – up to £8,000 a year bonus opportunity
• private medical insurance
• free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• be the first to experience our brand-new menus
• dry-cleaned chef whites provided every shift
• wagamama parties throughout the year with vip guests
• be known nationwide as a wok star– our national recognition programme

in addition to this, we offer all the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

be you be wagamama

wagamama is proudly part of disability confident

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

This role can be based in either Edinburgh, Peterborough, Bristol, Basingstoke, Reading

As a Senior Risk Manager, you would be responsible for leading a team to manage corporate risk activities, ensuring consistent and effective risk management across shared service functions.

As a key leader within the Enterprise Risk team, the role holder will engage with senior stakeholders, including Diligenta's Executive Management Team and external audit bodies, to support the Head of Enterprise Risk in overseeing and embedding a robust risk management framework.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Car Allowance
• Private Healthcare
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits

What you'll be doing

• Supporting the Head of Enterprise Risk in providing risk and control oversight support to the management of risks across all functions
• Attending senior governance committees, ensuring Diligenta and our customer interests are appropriately considered and risks are openly reported
• Taking lead in ensuring the risk management framework is maintained, communicated and operating effectively
• Providing leadership on the management of functional risks, the role holder will support the business in achieving its strategic and financial objectives helping to maximise opportunities for growth and avoiding negative impacts
• Managing the skill and competency of the corporate risk management team

What we're looking for

• Proven experience within the financial services sector is essential
• Knowledge of one of the shared service disciplines - finance, IT, 3rd party management
• Leadership skills with a track record of motivating teams and driving performance to achieve strategic objectives
• Conversant with best practice enterprise risk management processes and frameworks
• Confidence to challenge and engage constructively with stakeholders at all levels
• Collaborative team player with the ability to build strong relationships and work effectively across departments

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. What we offer: A starting salary of £62,215 - £72,293 per annum in accordance with AfC. A full time and permanent job opportunity to join and lead as a Band 8b in NHSBT. Opportunity to work with a national organisation and be based in any of our major sites such as Bristol, London, Barnsley, Birmingham, Manchester and Liverpool. High-Cost Area Supplement (HCAS) on top of the base salary, where applicable. NHSBT promotes flexible working opportunities including hybrid working for this role. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. This vacancy will close at 23:59 on Sunday 17th November 2024 Interviews are anticipated to be held on 29th November subject to confirmation For informal enquiries please contact Heli Belfield, Lead Quality Specialist at helen.belfield@nhsbt.nhs.uk.

We are looking for candidates who are highly analytical and pay close attention to detail, Were looking for you to have a digital, agile mindset along with a positive and can-do attitude and are keen to develop your skills further. As a key member of our programme team, we are looking for you to utilise your experience to support the management of a number of high profile programmes. We expect you to be well versed in project and delivery management methodologies (both agile, waterfall, product focused) and ideally have a related qualification or degree to underpin your practical experience. What we offer: NHSBT promotes flexible working opportunities where the role will allow. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. This vacancy will close at 23:59 on Sunday 24th November 2024. Shortlisting will take place on or around Friday 6th December 2024. Interviews are anticipated to be held on w/c 16th December subject to confirmation. For informal enquiries please contact Cathryn Brown Programme Manager Cathryn.Brown@nhsbt.nhs.uk

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. What we offer: A starting salary of £53,755 - £60,504 per annum in accordance with AfC. A fulltime, Band 8a opportunity for four experts (4.00 FTEs) to join and progress with NHSBT. Opportunity to work with a national organisation and be based in any of our major centres such as Bristol, Birmingham, London (Tooting or Colindale), Barnsley, Newcastle and Liverpool (there maybe other locations available, please email to check). NHSBT promotes flexible working opportunities, and this role is hybrid. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions. ‎ We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. This vacancy will close at 23:59 on Sunday 24th Nov 2024. Interviews are anticipated to be held week of 9th of Dec 2024 – subject to confirmation. For informal enquiries please contact: Martin Hunt, Assistant Director of Estates & Facilities at martin.hunt@nhsbt.nhs.uk.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

WCA Case Administrator Team Leader
Salary: £30,000
- £35,000Location: Bristol

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).
Our extensive experience supporting complex case management services across the globe and experience of working with the DWP, enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.

As a WCA Case Administrator Team Leader, you will be responsible for leading a team of Case Administrators providing support to both the team and to the Customer as required. The Case Administrator Team Leader will oversee and determine work requirements to ensure TPL’s/KPI’s are successfully achieved and that the team meets all targets.
Key accountabilities

- Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team.
- Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales.
- Ensuring that medical, administrative, accommodation and IT resource utilisation is maximised.
- Producing and making active use of statistical data and work management reports to effectively manage workloads.
- Provide performance reports/ data as and when required.
- Building and maintain positive customer relationships.
- Manage multiple teams with a variety of job content and performance targets.


Essential skills

- Excellent interpersonal skills
- Ability to develop good relationships with customers and colleagues.
- Ability to organise and prioritise work in an effective manner.
- Ability to work under pressure.
- Self-motivation and awareness
- Excellent Team player
- Attention to detail.
- Must be flexible due to the demanding nature of the role.
- Understands the internal roles and responsibilities of the wider organisation.
- Influencing skills: able to challenge conventional ideas and persuade people to engage with new processes or developments to achieve business objectives.
- Organisation skills: demonstrate the ability to prioritise workload when multitasking in a rational manner both individually and for the team.
- Problem solving skills, analytical, logical thinker.
- Ability to manage change positively, effectively, and efficiently to achieve best outcomes.
- Positive attitude, personal drive to achieve and exceed targets and support others in achieving targets.
- Ability to work unsupervised and use initiative Adapts to changing circumstances and latest information that affects goals and plans; can play several distinct roles simultaneously according to the specific situation; smoothly adapts to ways of working within a new (customer) environment; experiments with new ways of doing things; takes a positive approach to dealing with change.
- Flexible and adaptable attitude: willing to undertake other ad hoc duties as required e.g., supporting other teams / cover team leader duties etc
- Innovative thinking and ability to inspire team members.

What we offer

- Up to 6% contributory pension scheme
- Life insurance
- 25 days annual leave plus bank holidays. Options for annual leave purchase
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.


About SercoAt Serco, not only is the nature of the work we do important, but everyone also has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco, you will have unlimited access to our Global Employee Networks – Serco Inspire (Gender), Serco Embrace (Multicultural), Serco Unlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

#haascareers

Proud member of the Disability Confident employer scheme

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. What we offer: A starting salary of £53,755 - £60,504 per annum in accordance with AfC. 2x full time 24 months fixed term or secondment opportunity to join as a Band 7, and progress with NHSBT. Opportunity to work with a national organisation and be based in Bristol or Liverpool. We promote flexible working opportunities. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions ‎ We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. This vacancy will close at 23:59 on Sunday 10th Nov 2024. Interviews are anticipated to be held week of 25th Nov 2024 – subject to confirmation For informal enquiries please contact: Abigail McNeill, Head of Laboratory at Abigail.McNeill@nhsbt.nhs.uk – Bristol Daniel Palmer, Head of Laboratory at Daniel.Palmer@nhsbt.nhs.uk - Liverpool

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Strategic Command is part of the Ministry of Defence (MOD) and is one of 4 Front Line Commands (FLCs) the others being Navy, Air and Army. The Strategic Command Commercial Team are responsible for working closely with their military and civilian colleagues across the UK to deliver innovative commercial solutions to Defence requirements. We play a vital role in supporting Defence by contracting a diverse portfolio of requirements ranging in value and complexity from long term commitments in specialist capability areas to low value short term support contracts from a wide and varied supply-base.

The Strategic Command Commercial Team is comprised of around 100 qualified commercial personnel across several UK and overseas locations who place around 200 contracts a year and manage £4.5bn worth of contracts.

Defence Support provides functional ownership and oversight of all support activities across Defence with an annual budget in excess of £14bn. The Defence Support Commercial team is embedded within the delivery teams and is recognised as a highly competent team of professionals who provide commercial advice and support to enable the objectives of the organisation to be met. Our portfolio of work is wide ranging and encompasses low value framework procurements through to large scale strategic programmes and activities spanning the entire procurement cycle through market analysis, procurement and contract management giving the team excellent opportunities to develop their functional skills and experience.

This position is advertised at 37 hours per week.

Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. What we offer: A starting salary of £62,215 - £72,293 per annum in accordance with AfC. A fulltime, Band 8b opportunity to join and progress with NHSBT. Opportunity to work with a national organisation and be based in any of our major centres such as Bristol, Birmingham, London (Tooting or Colindale) and Barnsley. NHSBT promotes flexible working opportunities and this role is hybrid. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions. Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. This vacancy will close at 23:59 on Sunday 17th Nov 2024. Interviews are anticipated to be held Thursday 5th and Friday 6th of Dec 2024 subject to confirmation. For informal enquiries please contact: Martin Hunt, Assistant Director of Estates & Facilities at martin.hunt@nhsbt.nhs.uk.

Contact Centre Team Leader – Health Assessment Advisory Services
Bristol/ Hybrid
Full Time, Permanent, £31,000-£36,000 plus benefits

37.5 hours worked on a range of shift patterns covering 8am-8pm Monday
- Friday. Saturday covering 9am-5pm on a rotational basis
Do you have great leadership skills, and substantial experience delivering brilliant customer service by phone? Are you looking for a role where you can make a real impact?

At Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP), and we’re looking for a Contact Centre Team Leader to join us at our brand-new office in Bristol.

Here you’ll lead a team of Contact Centre Advisors, providing support to the team and customers as needed too. You’ll oversee and manage work requirements, monitoring call levels and ensuring KPIs and targets are met across the board.

We’re dedicated to impacting a better future for the communities we serve. And our extensive experience working with DWP and supporting case management services across the globe are just some of the ways we achieve that.

Key Accountabilities

- Manage performance, absences, career development, employee engagement and any disciplinary and/or grievance matters arising in the team.
- Manage employee resource to ensure deadlines and targets are met within agreed timeframes.
- Optimise use of medical, administrative, accommodation and IT resources so that examination appointments can be scheduled in line with targets.
- Produce and utilise statistical data and work management reports to effectively manage workloads.
- Provide performance reports/data as required.
- Build and maintain positive customer relationships.
- Manage multiple teams with a variety of job content and performance targets.

What are we looking for?

- Extensive customer service experience in a contact centre environment.
- Ability to develop good relationships with customers and colleagues.
- Ability to organise and prioritise work effectively.
- Ability to work flexibly as needed is required due to the demanding nature of the role.
- Ability to challenge conventional ideas and persuade people to engage with new processes or developments to achieve business objectives.
- Desirable: Experience in managing a team / being a team leader - we will consider applicants without management experience who possess substantial contact centre experience.

All candidates will be required to pass a BPSS check which will involve a full DBS check and references.

What we offer:

- Up to 6% contributory pension scheme
- Free parking on site / 5-minute walk from public transport links
- A range of benefits to support the health and wellbeing of you and your family such as an Employee Assistance Programme, health app, health plans, annual leave purchase scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, mobile phone, cinema, leisure, shopping and hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
- Professional and personal development opportunities, including training and coaching opportunities to help you grow in your career.

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

At Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP), and we’re looking for a Contact Centre Team Leader to join us at our brand-new office in Bristol.

Proud member of the Disability Confident employer scheme

We are looking for a Assistant Store Manager to join Team OB in our Bristol Cribbs Causeway store.

As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

OB Assistant Store Managers will:

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Lead by example and provide guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Bonas Benefits:

• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Auto-enrolment into our pension plan
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support throughout Looop eLearning platform
• Free refreshments and treats in store

What we look for:

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who’s kind, helpful and considerate towards customers and team members alike.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Proud member of the Disability Confident employer scheme