Total 39 Director/C-Level job vacancies in ARP Franklin IN

FUNCTIONS:

• PROGRAM MANAGEMENT

1. Works for and/or in the absence of the Deputy Chief Consultant PBM/CMOP in planning, organizing and overseeing the activities of the national VA CMOP facility network, ensuring that the organizational elements comply with legal and regulatory requirements such that the mail prescription needs of veteran patients are appropriately met.
2. Contributes to developing goals, objectives business plans for VA CMOP program that support VA PBM national pharmacy program goals and objectives for the VA CMOP Program when participating on the National CMOP Advisory Board or VA PBM planning meetings.
3. Recommends, revises and/or reviews national VA CMOP program policies, procedures, mission objectives and organization design for staff and facilities to eliminate work problems or barriers to mission accomplishment, promote team building, implement quality improvements, or in response to concerns associated with regulatory compliance and/or customer needs.

• ADMINISTRATIVE/CLINICAL

1. Represents the National VA CMOP program and the VA for and/or in the absence of the Deputy Chief Consultant PBM/CMOP, both internally and externally as a spokesperson who interacts with a wide variety of VA personnel and private sector individuals as well as effectively communicating verbally and in writing with a variety or representatives from local organizations, industry, educational institutions, national organizations or other federal agencies.
2. Meets with key constituents, customers and coordinating officials to assess the level of service satisfaction, explain organization policy and procedure as well as taking action to appropriately resolve any significant problems that arise.
3. Assists the Deputy Chief Consultant PBM/CMOP in the completion of National CMOP program cost analysis, productivity reviews, establishment of a capital investment programs, monitoring of outsourcing and privatization studies including work measurement and other reviews or studies which contribute to the management of the program.

• RESEARCH

1. Provides leadership support for research initiatives that facilitate the identification and analysis of national healthcare trends that impact/could impact on the national VA CMOP program and provides appropriately detailed responses to local, VISN and national level inquiries, when needed.
2. Researches and detem1ines or recommends appropriate actions or interpretations of issues that impact the National VA CMOP program, the activities of the VA PBM or the agency.

• CUSTOMER SERVICE

1. Relationships with management, co-workers, host sites, patients, and the general public are consistently courteous, respectful and cooperative in nature.
2. Employee will display a cooperative and professional attitude and will effectively work together to implement the organization's mission and goals.
3. Employee will ensure productivity and dispensing accuracy are maintained at the established level.
4. Tracks problems to resolution or ensures that the problem is referred to the proper individual for resolution.

Work Schedule: Monday - Friday 7:00 am to 4:30 pm (Will be determined upon appointment)
Compressed/Flexible:N/A
Telework: N/A
Virtual: This position is eligible for virtual work.
Functional Statement #: PD657980

Starting at $143,736 Per Year (GS 15)

Specific duties include:

• Shares delegated authority with the Human Resources Officer for leading the overall planning and direction of HR programs.
• Facilitates the implementation and achievement of VAs strategic goals by providing relevant and substantive recommendations via human resources consultations and functions.
• Exercises managerial and operational control over a network of human resources specialists and assistants who provide administrative and technical support to managers and staff enterprise wide.
• Responsible for all human resources staffing, recruitment, and benefits related activities under the purview of the HRC to include planning and executing internal and external recruiting and delegated examining programs.
• Formulates, communicates, and implements policy on all human resources, payroll, and related programs enterprise wide.
• Provides professional services and guidance to all management/supervisory levels concerned with human resources principles, techniques and acceptable practices, and technical advice on statutory, regulatory and procedural human resources requirements.
• Shares delegated authority with the Human Resources Officer in developing goals and objectives that integrate administrative and human resources objectives to ensure alignment with the organization mission and strategic goals.
• Initiates, develops, and conducts special studies aimed at improving the delivery, effectiveness, and efficiently of human resources services.
• Composes complex correspondence related to the delivery, administration, and legality of human resources functions that is often controversial for high-level Agency officials.

Work Schedule: Full time, Monday through Friday, 8:00 am - 4:30 pm
Compressed/Flexible: Available
Telework: Not applicable, Remote position
Position Description/PD#: Supervisory Human Resources Specialist (Deputy Director); PD39508A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

Starting at $104,604 Per Year (GS 14)

This vacancy will close on the posted closing date OR at 11:59 p.m. EST on the day in which 100 applications are received, whichever comes first.

The Multi-Channel Technology, Chief Data Officer is a position within the Veterans Experience Office (VEO), Multi-Channel Technology Directorate. This position also serves as the Division Chief over the Customer Information Services Division of MCT and will lead data driven innovations and transformations for the VA enterprise, specifically in the customer and omnichannel data domains. They will lead and manage an array of capabilities to provide authoritative customer data to the Department for both transactional and analytic needs with the burden on VA's customers to prove who they are and provide this information more than once and to help VA employees utilize accurate customer data to provide efficient and personalized services. Additional responsibilities include investigation, adoption, and exploitation of artificial intelligence. In addition, they will lead the research, strategy creation and development of new data products or services to improve the customer and employee experiences, and to enable the acceleration of digital business innovation and transformation. They will foster the creation of a data-driven culture, related competencies, and data literacy within MCT, VEO, and the VA enterprise. They will lead these transformation efforts by developing data and analytics talent and maturing the data capability of MCT.

The CIS Division Chief is responsible for overseeing all aspects of MCT's data strategy, governance, and management. The Division Chief plays a pivotal role in leveraging data as a strategic asset to drive business growth, developing advanced data-driven capabilities to enhance decision-making, and ensure data compliance and security. All data efforts require collaboration and coordination from other VA organizations as well as Department of Defense.

• Develop and implement a comprehensive data strategy aligned with the VEO and MCT's organizational goals
• Establish and enforce data governance policies, processes, standards, and best practices to ensure data quality, security, and compliance with relevant regulations.
• Define data access controls and permissions to safeguard sensitive information.
• Support compliance with data privacy regulations and implement robust security policy and measures to protect sensitive customer data.
• Identify opportunities to leverage data for innovation.
• Explore emerging technologies and trends in data management and analytics.
• Work closely with product managers and development teams to embed data-driven features and functionalities into existing and upcoming products.
• Identify opportunities for innovation through data analytics, leading to enhanced user experiences and customer satisfaction.
• Develop strategies and partnerships that leverage the exchange of data to drive business outcomes.
• Oversee data collection, integration, storage, and retrieval processes.
• Manage data architecture and infrastructure, including databases, data warehouses, and data lakes.
• Define data quality standards and oversee data profiling and cleansing efforts.
• Ensure data is accessible, reliable, and available for operational and analytical purposes.
• Drive the goals and priorities for the design and maintenance of scalable and efficient data infrastructure and systems that support data ingestion, storage, processing, and retrieval.

The Customer Information Services Division Chief obtains and allocates resources necessary to implement and execute the mission. Incumbent makes program assignments and provides guidance to subordinate project managers and staff. Reviews, approves or disapproves of actions involving personnel requirements and the allocation of resources among projects and/or organizations. Devises effective and economical organizational structures, workload assessments, and functional breakdowns. The Customer Information Services Division Chief will oversee provisions for technology, infrastructure, tools and other factors in the work environment to support the program's efforts. The Division Chief will also devise effective and economical organizational structures, workload assessments and functional breakdowns. The incumbent also assures effective workload distribution and full and proper utilization of personnel in consonance with program objectives.


Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m.
Compressed/Flexible: Not Available
Telework: Not Available
Remote: This is a remote position
Position Description/PD#: 205310
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Starting at $143,736 Per Year (GS 15)

As the VISN 22 VA Health Connect Clinical Contact Center (CCC) Chief Nurse you will report directly to the VA Health Connect CCC Director. The Clinical Contact Center Chief Nurse will provide executive leadership and direct supervision to the Nurse Managers over the Clinical Contact Center nursing staff and other employees as assigned. Assesses, plans, and evaluates the processes and daily operations of the Clinical Contact Center, collaborating with the Nurse Managers and administrative and clinical leaders within the VISN (e.g. from Clinical Contact Centers and Tele Emergency Care), at the medical centers where patients are assigned (e.g. from Primary Care, Emergency Medicine, and Specialty Care), and with Program Offices (e.g. Homeless Program, Veterans Crisis Line) to design and implement interdisciplinary programs and processes within the service.

Chief, Clinical Contact Center is responsible for:

• Assessing and recommending the allocation of human and material resources, in determining staffing levels, managing overtime, and plays a significant role in the recruitment and retention of staff.
• Ensure competency assessment meets the learning needs of nursing staff and are completed on each employee annually.
• Reviews Clinical Contact Center Data, quality assurance findings, and business operations data related to nursing and clinical operations for trends and early intervention; formulates follow-up plans with stakeholders within and outside of the VISN.
• Evaluates findings from VISN Clinical Contact Center Quality Assurance Program and collaborates with both administrative and clinical services to monitor quality and safety within the service and during transitions in care to the medical centers.
• Functions as facilitator in implementing action plans and performance and process improvement strategies at services for follow up to include regular progress reports.
• Performance improvement projects may be co-led with leaders from medical centers.
• Promotes evidence-based practice designed to validate and/or improve patient care and health care delivery.
• Acts as a liaison with the nursing leaders in Offices of Nursing Services, Office of Integrated Veterans Care (IVC) and the Office of Nursing Services to address issues related to nursing as needed.

Preferred Qualifications:

• Chief Nurse experience preferred
• Three plus years of experience in Emergency, Critical Care or Call Center leadership preferred
• Doctorate degree with Evidence Based Practice experience is a plus

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday, The VISN 22 VA Health Connect/Clinical Contact Center operates 24/7 PST. Shift preference will be discussed during the interview process.
Telework: Not Authorized
Remote: Authorized. Employee may work from their residence. Options will be discussed during the interview process.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $148,084 Per Year (VN 4)

• Responsible for implementing and overseeing portfolio management operations to optimize efficiency within HCT.
• Plans work to be accomplished by subordinate staff, sets and adjusts short-term priorities, and prepares schedules for the completion of work.
• Manages administrative programs, activities and/or resources within HCT portfolio.
• Plans work to be accomplished by subordinate supervisors, sets and adjusts short-term priorities, and prepares schedules for the completion of work.
• Designs and execute strategies to facilitate workplace changes, process improvements and focus.

Starting at $123,041 Per Year (GS 15)

• Serves as Division Chief, providing technical and administrative supervision to a staff of employees and subordinate supervisors of employees.
• Performs a full range of supervisory and program management responsibilities such as setting performance goals and providing performance feedback to employees, managing budget and execution, recruitment and hiring, and fair employment practices.
• Implement methodologies to link HCT programs and projects to organizational goals, demonstrate business value and report on performance metrics.
• Develop and deliver oral and written briefings, talking papers, and communications for senior leadership to address complex issues that may impact critical decisions.
• Evaluate a variety of policies, procedures, legal precedents and regulations to identify and ensure compliance, identify gaps, and process improvements across the organization where established techniques are frequently inadequate.

Starting at $123,041 Per Year (GS 15)

• Provides direct supervision to the staff in the immediate Office of the Director, BIA.
• Provides oversight on the administrative processes and procedures utilized for effective work flow frequently involving highly sensitive and confidential assignments.
• Interacts routinely with members of Congress, Congressional Committees and their staff, other departments of the Federal Government, Tribal leadership groups and key Bureau management.
• Plans and conducts complex qualitative and quantitative analytical studies involving bureau-wide functional/programmatic areas of the Bureau of Indian Affairs.
• Coordinates or leads special investigations, studies or projects involving bureau-wide or government-wide concerns involving topics, such as, land consolidation, water rights, land economic development, etc.
• Serves as the principal advisor to the Director, BIA, on administrative and financial management matters associated with programs and operations.
• Translates major, complex executive determinations into substantive policy issuances, programs, practices, plans of actions, etc., to achieve actual results desired as a consequence of such decisions.

Starting at $143,736 Per Year (GS 15)

Note: This is a DETAIL/TEMPORARY appointment (not to exceed 120 days). Supervisor approval in writing is required before starting if selected and you will return to you position at the conclusion of the detail/temporary assignment.

This announcement will close on 11/18/2024. The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management.

Duties

• Incumbent serves as a member of the VACO General Post Fund Review Committee which reviews and approves the distribution of available resources to the field facilities.
• Provides program and technical support to Central Office, regional offices and medical center directors to maintain a high level of program activity.
• Supervises research and special projects directed towards utilizing information and data from the system to maintain and expand the program.
• Develops, coordinates and evaluates the training program required to operate the program successfully.
• Identifies the training needs and develops appropriate training experiences; and determines to what extent training improves performance.
• Develops guidelines and resource material to support institutionalizing methods in which VA can receive and act on VSO resolutions and other Issues in an expeditious and organized fashion.
• Serves as the principal representative, staff advisor and points of contact with Veterans Service Officers (VSOs) for the Under Secretary for Health.
• Develops, administers and coordinates a variety of organizational and operational issues that impact the work of the Voluntary Service Office.
• Develops guidelines and resource material to support institutionalizing methods in which VA can receive and act on VSO resolutions and other Issues in an expeditious and organized fashion.
• Serves as a member of the VA Central Office (VACO) General Post Fund Review Committee, which reviews and approves the distribution of available resources to the field facilities.
• Provides program and technical support to VACO, regional offices and medical center directors to maintain a high level of program activity.
• Other duties as assigned.

Work Schedule: Monday-Friday, 7:30 am - 4:00 pm
Compressed/Flexible: May be available at management's discretion.
Virtual: This is not a virtual position.
Position Description/PD#: Director of Voluntary Service Program/PD009990
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not authorized.

Starting at $143,737 Per Year (GS 15)

GENERAL DESCRIPTION OF ASSIGNED DUTIES:

The incumbent practices in The Education Service Line as an Advanced Practice Nurse (APN) IV. They provide a full range of services emphasizing quality, timeliness, and advancing the Veterans Affairs (VA) mission. The APN IV executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross services and/or disciplines and influence the organization's mission and health care. The APN IV practices to the full extent of their education, training, and certification.

FUNCTIONS OF ASSIGNED DUTIES:

The Chief APN IV is a licensed independent practitioner with advanced education and national certification who is a senior level leader. This position has extensive knowledge of Office of Academic Affiliation Policies and Procedures and responsible for maintaining compliance and accreditation for the Health Care System

Executive leadership characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross services and/or discipline lines and influence organizational mission and health care. The APN IV is responsible for leadership of service and programmatic operations, both clinical and administrative. They function as an administrator, educator, and consultant in collaboration with all clinical services/programs at the facility or network level, interdisciplinary service leaders, and executive leadership. Establishes and maintains effective relationships with all levels of medical center personnel and relates effectively with customers, families, and the community.

The APN IV (1) Assists Nurse leaders, APNs, and interdisciplinary clinicians in carrying out the functions and activities expected of them, (2) Contributes ideas and recommendations for the establishment of standards of care, policies, and objectives for the enhancement of clinical practice, (3) Leads and collaborates in policy-making activities as related to customer service and the overall functioning of administrative and clinical programs, and (4) Collaborates with other health care staff to establish and maintain programs that cross services and/or disciplines that influence organizational mission and health care.

DIMENSIONS OF NURSING PRACTICE:

PRACTICE: Demonstrates expert clinical skills and the ability to analyze complex medical issues in a leadership role at the program/service level or above.
Expectations:
1. Provides executive input in the strategic plan, budget, mission, operations, and policy development for local and network efforts.
2. Utilizes current trends and relevant theories in an analytical framework to design, implement, and measure integrated programs and activities to achieve clinical and administrative goals.
3. Evaluates outcomes against strategic priorities.
4. Demonstrates substantial and continuous responsibility for directing and managing an integrated service/program.
5. Serves as a consultant to medical center staff and the greater community in areas of expertise.
6. Demonstrates grade-appropriate, consistent critical thinking skills.

OUTCOME FOCUS: Evaluates the care delivery system from the service level and beyond; leading and implementing projects that improve the delivery of care at the program/service level or above.
Expectations
1. Identifies outcomes that can be improved and leads the performance improvement process to enhance and/or sustain clinical and administrative outcomes.
2. Identifies, develops, and/or initiates programs to ensure a safe and therapeutic environment for patients and staff.
3. Provides leadership in the development, implementation, and review/revision of policies, protocols, procedures, standards of care, competencies and privileges for complex and diverse integrated programs and evaluates operational outcomes.
4. Utilizes a variety of evaluation strategies to define the overall effectiveness and outcomes of applications, software, and hardware.
5. Identifies performance improvement opportunities and initiates/leads quality improvement teams to collect data, analyze results, and design practice changes to improve outcomes.

Work Schedule: Monday - Friday, 7:30am - 4:00pm (subject to change based on agency needs)
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $185,283 Per Year (VN 4)

-Serves as Chief of Health Information Management (CHIM) with full program responsibility for all facets of the Health Information Management (HIM) program and processes. Must ensure HIM program meets and/or exceed national HIM policies, procedures, and performance metrics. Responsible for the administrative management of health records, which includes planning, managing, advising, and directing the health information program in accordance with applicable Federal laws, facility by-laws, VHA policy, The Joint Commission (TJC) standards, the Commission on Accreditation of Rehabilitation Facilities (CARF), and other regulatory and accrediting agency standards.

-Responsible for all facets of health records management for the facility ensuring maintenance of complete, accurate, timely, clinically-pertinent, and readily-accessible patient health records, which contain sufficient recorded information to serve as a basis to plan patient care, support diagnoses, warrant treatment, measure outcomes, support education and facilitate performance improvement processes and legal requirements. Develops policies, processes, and procedures that address all VA, Federal, regulatory, and accrediting requirements for HIM.

-Provides detailed technical expertise in health records science and other very technical aspects of HIM. Maintains all health information input into the local VistA database and assures timely transmission of that data into all VA centralized databases - most frequently those maintained at the Austin Data Processing Center. Must assure that all health information that is coded and abstracted meets the requirements of the VA and/or TJC and is consistent with professional health records standards.

-Clinical support role: Serves as a key advisor to the Chief of Staff, Executive Management, and clinicians and is responsible for providing technical guidance on health information issues such as documentation requirements, liability issues, advance directives, informed consent, release of information, transcription/speech recognition, health information exchange, etc.

-Completes internal quality assurance reviews to ensure employee performance and that work meets quality and quantity standards. Establishes monitors to ensure the timeliness of health record entries and reports findings with subsequent trending of data.

-Serves as a key member of the Quality Improvement (QI) team, works closely with QI personnel, and is responsible for assuring that the facility is compliant with all TJC standards regarding health information.

-Assures that all patients have a complete, accurate, and timely record of their health care at the facility. Must assure that such information is appropriately stored and readily available for the provision of medical services to the patients.

-Responsible for leading the automation of all health information systems. Working closely with Information Technology (IT) and Clinical Informatics, the incumbent must guide the automation of health record documentation, health record tracking, and physician incomplete record tracking.

-Conducts training programs in various areas health information management, such as medical terminology, health record documentation, release of information, medico-legal matters, speech recognition/transcription, scanning, medical coding, clinical documentation improvement, and health information exchange. Responsible for establishing formal affiliation with university programs in health information and precepting students from such programs.

-Provides direct support to Regional Counsel. As necessary, incumbent will provide consultation services to members of the Counsel's staff in areas dealing with health information. Actively participates at national and VISN levels as a resource person on health information matters. Participates in facility or VISN research activities related to health information and electronic health record (EHR) issues. Provides full support to accomplish VHA Central Office HIM Program Office strategic goals and objectives.

-CHIM at this level has the full complement of HIM supervisory responsibility including coding, record completion, file room, scanning, release of information, and transcription and which consists of a mixture of HT38 (675 and 669) and T5 positions. May also oversee the facility Records Manager. Incumbent is responsible for directing the operations of all personnel working within the HIM program and is regularly involved in labor relations and budget management. Participates in the recruitment, interview, selection, and orientation process of all HIM positions.

Work Schedule: M-F; 08:00AM-4:30 PM MST
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 55604-0
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $86,962 Per Year (GS 12)

To understand the role in more detail, please read the attached job description and person specification document.

Sherwood Forest Hospitals NHS Foundation Trust is seeking aDirector of Improvement and Changeto lead our improvement and change agenda. This pivotal role requires a leader with the expertise, insight, and innovative drive to advance our clinical processes, enhance organisational culture, and deliver a transformation that is both impactful and sustainable.

As theDirector of Improvement and Change, you will apply your expertise to assess and understand the services we provide, not only from an organisational standpoint but also through the perspectives of our patients and service users. With a focus on driving innovation and evidence-based improvement methodologies, you will be key to shaping a culture of continuous improvement and operational excellence within the Trust.

This is a unique opportunity to make a significant and lasting impact at Sherwood Forest Hospitals NHS Foundation Trust. You will have the support of a committed executive team, a culture that values inclusivity and progressiveness, and the opportunity to help shape the future of healthcare for our patients and communities.

Join us in making a difference—apply now to lead the improvement and change agenda for Sherwood Forest Hospitals NHS Foundation Trust and contribute to our mission of delivering high-quality, patient-centered care.

The Director of Improvement and Change will apply expert insight and technological vision to understand services provided not only from an organisational perspective but also through the lens of patients and service users. The post holder will be expected to drive innovation to improve clinical processes and organisational culture by applying evidence-based improvement methodologies.

Establishing direct links between delivery of the improvement strategies, performance, quality and safety, efficiency and productivity is a principal feature of the role.

The Director of Improvement and Change will also act as a role model, providing expertise on the appropriate skills, methods and tools leaders and clinicians require to improve services and outcomes for patients. In effect have a clear strategy deployment plan grounded in engagement which helps to build Trust improvement capability and expertise.

The Director of Improvement and Change is expected to foster productive relationships with stakeholders to help ensure the improvement agenda remains contemporary and future proof.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark, Sherwood and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do, and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically led organisation.


We are proud that our Trust colleagues have voted us the best acute Trust to work for anywhere in the Midlands for six years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHSrun hospital in the East Midlands.

To understand the role in more detail, please read the attached job description and person specification document.


This advert closes on Sunday 8 Dec 2024

Proud member of the Disability Confident employer scheme

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

Strategic Planning and Execution

• Manages and stewards the agency's strategic plan by using strategic goals, objectives, performance plan measures, targets, and actual results to support decision-making for budget resource allocations and risk mitigation.
• Leads agency wide strategic planning - including analysis, inter-office coordination and leadership discussion.
• Oversees the production of leadership-level quarterly meeting to review agency priorities and progress toward the agency strategic plan.
• Oversees and leads the execution of the strategic planning process at the start of each presidential administration.
• Oversees production of a comprehensive report, or dashboard equivalent, to support the agency's Congressional Budget Justification.

.Performance Improvement

• Transmits regular reports on matters related to the authority as PIO to the agency's COO.
• Advises and assists the CEO and the COO to ensure that the mission and goals of the agency achieved through strategic goals and performance planning, measurement, analysis, regular assessment of progress, and use of performance information to improve the results achieved.
• Assists the CEO and the COO in the development and use within the agency of performance measures in personnel performance appraisals.
• Ensures that agency progress toward the achievement of all goals is communicated to leaders, managers, and employees in the agency and Congress, and made available on a public website of the agency.

Stakeholder Engagement/Customer Relationship Management

• Exercises expert managerial and diplomacy skills to represent the DCOS, COS, COO or CEO by coordinating and consulting with multiple hierarchical levels of senior career and political management officials of the agency, other Federal agencies, and external stakeholders, as appropriate, regarding major initiatives, actions accomplished, milestones to be achieved, and any issues or problems of significance.

Leadership Direction and Supervision

• Provides leadership, oversight, and direction to the staff in the Office of Performance and Strategy.
• Manages employee performance, staffing, and personnel issues and implements delegated responsibilities. Provides appropriate guidance, leadership, and directives on the full range of administrative and technical matters affecting their responsibilities, including the interpretation of program and Agency policies affecting Agency offices.
• Evaluates performance in accordance with agency guidelines; has authority to make a broad range of human resource decisions including hiring, promotion, conduct and performance-based actions, performance evaluation/awards, and the development, training, and mentoring of staff.
• Models innovation, creativity, and excellence and encourages the development of those competencies throughout the agency. Performs these duties following and promoting equal employment opportunity principles.
• Inspires and motivates cross-functional teams and stakeholders with competing interests towards a shared vision, strategy, and goals, fostering a culture of innovation and excellence to achieve strategic goals. Makes informed, timely decisions that balance the needs of the team with organizational priorities, fostering trust and confidence in leadership. Cultivates innovative ideas and designs and implements cutting edge programs, processes, or business models to drive organizational growth and efficiency.
• Plans and directs strategic, operational, and cultural initiatives and plans for the CEO and COO, in partnership with the DCOS, keeping both parties abreast of agency climate, project statuses, new proposals, policy changes, and operational challenges.

Program Management and Operations

• Provides leadership, policy, executive direction, guidance and supervision, and coordinates long and short-range planning. Exercises overall authority for priority setting with respect to both resource allocation and issues for analysis and policy development. Provides leadership in developing, implementing, and monitoring policy, program plans and initiatives, and utilizes effective monitoring systems for critical initiatives.
• Manages budgets and resources effectively, ensuring financial prudence and optimal allocation of resources to support strategic initiatives. Identifies and implements strategies to maximize resource utilization and achieve cost savings.
• Improves policies, addresses challenges. Improves current processes and optimizes organizational procedures for efficiency and productivity. Creates and maintains systems and processes to streamline operations.
• Leads efforts to streamline processes, reduce inefficiencies, and improve overall productivity and effectiveness.
• Performs other duties as assigned.

Starting at $165,649 Per Year (NX 1)

• Implements and sustains a comprehensive quality assurance and patient safety programs.
• Leads, develops and manages strategies for measurement aligned with external and internal benchmarks and standards of quality, patient safety, patient experience and risk management.
• Aligns activities, policies, process guidance and analysis (measurement, review, examination) with accreditation standards for quality, patient safety, patient experience, and risk management defined by TJC and AAAHC and industry recognized best practices from reputable sources.
• Develops work plans and performance evaluation criteria; ensures subordinates achieve Agency goals. Provides management direction and leadership under the general direction of the Office Director. Provides leadership, guidance, and direction for the IHS programs supporting and ensuring quality assurance, compliance, patient safety, and risk management. Formulates budget requests and develops related supporting justification narratives to meet program objectives of ensuring consistently high quality in all IHS clinical operations.
• Plans work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work; Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; Evaluate work performance of subordinates; Gives advice, counsel, or instruction to employees, and refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; Interviews candidates for positions in the unit; recommends appointment, promotion, or reassignment; Hears and resolves complaints from employees, refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; Effects minor disciplinary measure of warnings and reprimands, and recommends other action in more serious cases; Identifies
  developmental and training needs of employees, provides or arranges for needed development and training; Finds ways to improve

Starting at $163,964 Per Year (GS 15)