Total 6 Director/C-Level job vacancies in Luton, Bedfordshire, LU1 2AZ

A Vacancy at Mersey and West Lancashire Teaching Hospitals NHS Trust.


Would you like an opportunity to focus your career in managing Patient Access, Medical Secretaries & Administration Services? An exciting opportunity has arisen for a motivated and dynamic individual to join the team.

The Patient Access and Administration Services directorate here at MWL supports one of the largest and most diverse service portfolios in Cheshire & Merseyside. The service provides essential administrative support across four main sites, as well as services based in the community. It is an exciting time to join the team as we work towards aligning our services across our newly formed organisation. In addition to this, the department is implementing a number of new software applications that will improve communication and support to our patients.

This is an exciting time to join the team as the service is currently expanding in terms of its estates and workforce, undergoing transformational change to deliver exceptional support to patients.

A core aspect of the role will be supporting the Directorate Manager in the delivery of all performance targets, contracted activity, finance, service/quality standards and service productivity and efficiency. The post holder will support the development and improvement of all services, continuing to strive to provide the very best care and experience to all patients, as well as continually improving the motivation and well-being of staff.

Tosupportandleadtheworkrequired,toensurethatsystematicprocessesareinplaceacrossthe Directorate to support efficient delivery of key business and service objectives.

Support the identification of Business Cases within the Directorate and ensure that operational and strategic opportunities for the continuous development and improvement of the service are appropriately explored and pursued. This includes the delivery of all operational performance targets and financial management,thequalityofservicestopatientsandtheirrelativesandtheredesignofservicestowardsbest practice standards, within available resources.

Beanintegralmember oftheDirectorate’sseniormanagementteam.Thepostholderwillplayakeyrolein contributing to the overall management of the Directorate and will be expected to take on responsibilities in relation to this, as directed by the Directorate Manager or Deputy Divisional Director of Operations.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018

• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

KEY DUTIES
• Support the Clinical Directors by taking agreed responsibility for operational and tactical aspects of business, financial, activity and performance management and for the strategic planning of agreed aspects of the business across the directorate. The post holder will be responsible for initiating and supporting necessary action to ensure that the service is delivered within the budget available.
• Support the management of identified income streams supported by the development of a directorate marketing strategy to sustain market share and develop opportunities across the directorate.
• To take a lead in specific service redesign initiatives across the directorate to enable improved ways of working to enhance the patient experience.
• Provide information including performance reports to the Clinical Directors, Directorate Manager and Deputy Divisional Director of Operations including recommendations and advice for opportunity to improve.
• Be expected to develop a clear understanding of all aspects of the service and be able to deputise for the Directorate Manager.
• Play a pivotal role in influencing, developing and sustaining key relationships with external stakeholders.
• Support the identification and of Business Cases within the Directorate and ensure that operational and strategic opportunities for the continuous development and improvement of the service are appropriately explored and pursued. This includes the delivery of all operational performance targets and financial management, the quality of services to patients and their relatives and the redesign of services towards best practice standards, within available resources.
• Work with the Directorate Manager to develop and implement local service changes by taking project management responsibility for improvement activities within the organisation and where required across the local health economy.
• Contribute to governance and quality improvement within the services and to provide an effective interface between the Directorate and Corporate Services.
• The post holder will be expected to manage agreed elements of performance of the Directorate Care Group to ensure that key national targets and quality standards are met and, on some occasions, exceeded.
• Develop a business planfor the directorates.Toidentifyopportunities for newmarkets and schemes togenerate additionalincome.Todevelopappropriatestrategiesforinclusioninthebusinessplanto take full advantage of these opportunities.
• To undertake such duties commensurate with the seniority of the post that may assist the general performance of the Trust, subject to consultation between the post-holder and Assistant Director ofOperations.
• TotakepartintheTrustGeneralManageroncall rotabothinandoutofhours.

CLINICAL & PROFESSIONAL RESPONSIBILITIES
• ToensurethatTrustqualitystandardsareachieved

ADMINISTRATIVE RESPONSIBILITIES

To attend key Trust meetings and act as a senior officer on behalf of the Directorate in a professional manner
· Deputise for Directorate Manager.· Where assigned be responsible for the achievement of Emergency Access, 18-week, cancer targets and develop a culture where the quality of services are continually improved, and target achievement is seen as paramount.· Develop project plans in conjunction with others to meet national, local and internal targets and monitor performance against them.· Respond to any breaches in Trust, local or national targets and put in place remedial plans to ensure non reoccurrence.• Tocontributeto thedevelopmentofoperationalobjectiveswithinClinicalDirectorateswhichare consistent with the Division & Trust Corporate objectives.
• Toensurethatoperational systemsare deliveredintheinpatientsettingthatsupport efficient patient flow and avoidance of delays.
• Tocontributeto thedevelopmentofeffectiveClinical Governance,RiskmanagementandControls assurance systems, ensuring that procedures are embedded into the culture of the ClinicalDirectorates.
• ToLiaiseandbuildarelationship withPALSLiaisonOfficersalongwithrelevantexternal agents and develop systems/forumstocollate patients/carers views on all aspects of hospital services.
• ToparticipateintheGeneralManageroncallrota
• Developastrategytoenhancequalitystandardswithinthedirectoratesinlinewiththeoverall objectives of the hospital. Establish appropriate mechanisms to monitor achievement.
• Ensuredirectorates’specificqualityinitiativesareco-ordinated,implementedandreviewed.
• Dealwithoperationalissuesarisingfromgovernancereviews.
• Identifyopportunitiesforchangethatwillimprove orassistthedevelopmentofclinicalpractice and which leads to improvements in quality or efficiency within the directorates.
• Ensure a full performance appraisal programme is implemented within the directorates, using an approachbasedontheknowledgeandskillsframeworkandproducingaPersonal DevelopmentPlan for each individual.
• Toensurethatthequality ofdataregardingallactivity withinthissphereofresponsibilityisofthehighest quality and that individual managers and staff understand their responsibilities.
• Establisheffectivetwo-waycommunicationsincorporatingallstaffwithinthedirectorates.
• EnsureTeamBriefingis operatingeffectivelywithinthe directorates.Takingcorrectiveactionasnecessary.
• Contributetothedirectoratemeetings,Managementmeetingsandhospitalwideforumsasrequired.
• Promotetheachievementsandactivitiesofthedirectoratesinternallyandexternally.


This advert closes on Thursday 19 Sep 2024

Proud member of the Disability Confident employer scheme

KEY DUTIES Support the Clinical Directors by taking agreed responsibility for operational and tactical aspects of business, financial, activity and performance management and for the strategic planning of agreed aspects of the business across the directorate. The post holder will be responsible for initiating and supporting necessary action to ensure that the service is delivered within the budget available. Support the management of identified income streams supported by the development of a directorate marketing strategy to sustain market share and develop opportunities across the directorate. To take a lead in specific service redesign initiatives across the directorate to enable improved ways of working to enhance the patient experience. Provide information including performance reports to the Clinical Directors, Directorate Manager and Deputy Divisional Director of Operations including recommendations and advice for opportunity to improve. Be expected to develop a clear understanding of all aspects of the service and be able to deputise for the Directorate Manager. Play a pivotal role in influencing, developing and sustaining key relationships with external stakeholders. Support the identification and of Business Cases within the Directorate and ensure that operational and strategic opportunities for the continuous development and improvement of the service are appropriately explored and pursued. This includes the delivery of all operational performance targets and financial management, the quality of services to patients and their relatives and the redesign of services towards best practice standards, within available resources. Work with the Directorate Manager to develop and implement local service changes by taking project management responsibility for improvement activities within the organisation and where required across the local health economy. Contribute to governance and quality improvement within the services and to provide an effective interface between the Directorate and Corporate Services. The post holder will be expected to manage agreed elements of performance of the Directorate Care Group to ensure that key national targets and quality standards are met and, on some occasions, exceeded. Develop a business plan for the directorates. To identify opportunities for new markets and schemes to generate additional income. To develop appropriate strategies for inclusion in the business plan to take full advantage of these opportunities. To undertake such duties commensurate with the seniority of the post that may assist the general performance of the Trust, subject to consultation between the post-holder and Assistant Director of Operations. To take part in the Trust General Manager on call rota both in and out of hours. CLINICAL & PROFESSIONAL RESPONSIBILITIES To ensure that Trust quality standards are achieved ADMINISTRATIVE RESPONSIBILITIES To attend key Trust meetings and act as a senior officer on behalf of the Directorate in a professional manner Deputise for Directorate Manager. Where assigned be responsible for the achievement of Emergency Access, 18-week, cancer targets and develop a culture where the quality of services are continually improved, and target achievement is seen as paramount. Develop project plans in conjunction with others to meet national, local and internal targets and monitor performance against them. Respond to any breaches in Trust, local or national targets and put in place remedial plans to ensure non reoccurrence. To contribute to the development of operational objectives within Clinical Directorates which are consistent with the Division & Trust Corporate objectives. To ensure that operational systems are delivered in the inpatient setting that support efficient patient flow and avoidance of delays. To contribute to the development of effective Clinical Governance, Risk management and Controls assurance systems, ensuring that procedures are embedded into the culture of the Clinical Directorates. To Liaise and build a relationship with PALS Liaison Officers along with relevant external agents and develop systems/forums to collate patients/carers views on all aspects of hospital services. To participate in the General Manager on call rota Develop a strategy to enhance quality standards within the directorates in line with the overall objectives of the hospital. Establish appropriate mechanisms to monitor achievement. Ensure directorates specific quality initiatives are co-ordinated, implemented and reviewed. Deal with operational issues arising from governance reviews. Identify opportunities for change that will improve or assist the development of clinical practice and which leads to improvements in quality or efficiency within the directorates. Ensure a full performance appraisal programme is implemented within the directorates, using an approach based on the knowledge and skills framework and producing a Personal Development Plan for each individual. To ensure that the quality of data regarding all activity within this sphere of responsibility is of the highest quality and that individual managers and staff understand their responsibilities. Establish effective two-way communications incorporating all staff within the directorates. Ensure Team Briefing is operating effectively within the directorates. Taking corrective action as necessary. Contribute to the directorate meetings, Management meetings and hospital wide forums as required. Promote the achievements and activities of the directorates internally and externally.

Join a dynamic and growing insurance broker based in Bedfordshire as Operations Manager or Operations Director, depending on your experience. This key role involves taking over operational functions from the current Director, allowing them to take on CEO responsibilities, including managing Heads of Department, compliance, HR, and general operations, as well as reporting to shareholders.

With a clear path to progression, you'll have the opportunity to step into the Managing Director role within a year, supporting the company's growth strategy both organically and through acquisitions. There is also potential to move into the CEO position within 3-5 years.

We're looking for a proven leader with experience in senior operations roles within insurance, excellent stakeholder management skills, and a strategic mindset.

Proud member of the Disability Confident employer scheme

You'll manage schedules, coordinate seamless meetings, draft key communications and handle expenses. The role will also involve overseeing general admin duties. Acting as the first point of contact, you'll represent the Directors, handle queries, organize travel and events, and support the wider people teams. Join us and keep our dynamic team running smoothly!
Salary: £30,000 - £35,000 per annum
Contract Term: 12 months Fixed Term/Secondment
Location:Whitbread Court, Dunstable, LU5 5XE with hybrid working (minimum of 3 days a week in our Dunstable campus)

Why You'll Love It Here

Healthcare: BUPA Healthcare
Up to 10% Matched Pension,
25 Days holiday and Company Share Save Scheme
Discounts: Up to 70% off Premier Inn Hotels and up to 25% off our restaurants.

What you'll do:

Organize and maintain diaries, to review and adapt schedules for productive, prioritized plans.
Coordinate meeting logistics and prepare agendas to ensure meetings are well-planned, with clear objectives and desired outcomes.
Support with researching and preparing confidential and sensitive reports and drafting key business communications.
Manage expenses, ensure proper budget allocation, and assist with budget reporting.
Act as the first point of contact internally and externally, handling queries, representing the People Director team, and managing calls and visitors.
Organize travel, events, team days, and meetings, ensuring logistics, agenda creation, and presentation coordination are handled efficiently.

What you'll need:

Extensive experience supporting multiple directors simultaneously, demonstrating the ability to manage and prioritize the needs of high-level executives.
Proven track record of working within a corporate FTSE250 business, showcasing an understanding of the complexities and demands of a large organisation.
Proficient in diary management, with a keen eye for detail to ensure the Director's schedules are optimized.
Skilled in travel management, capable of organising detailed itineraries and handling all logistics to ensure smooth, timely travel arrangements.
Adept at liaising cross-functionally across the wider business, working seamlessly with various corporate functions to facilitate communication and collaboration.

Key Responsibilities Working within the overall ICS strategic objectives, devise, implement and monitor the strategy which will set out a core set of principles describing how Maternity, neonatal and paediatric services can be best involved and embedded into the transformation work programmes within the ICS. Exploring the approach to developing an integrated, flexible, Maternity, neonatal and paediatric workforce that can deliver high quality and sustainable health and care services at ICS/ ICP & neighbourhood levels. Coproducing the functions of clinical and professional leadership that should be undertaken at system level and describe how these would be delivered. Ensuring visible Midwifery leadership at ICS system, regional and national level. Provide expert advice and strategic system leadership to the ICS Programme Leads, Care Professionals Board and ICPs to support the development of an integrated, flexible, Maternity, neonatal and paediatric workforce that can deliver high quality and sustainable, integrated at scale, across a local system. Maintain a good knowledge of emerging policies from government departments to assist in the thinking and definition of the strategy discussions. Clinical lead for the Local Maternity and Neonatal system. Informing the ICS & Programme Leads on how the Maternity, neonatal and paediatric workforce will support the delivery of the Long-Term Plan and the transformational workstreams, understanding and unlocking the barriers that will increase opportunities for effective service delivery. Develop and support transformation within the Maternity, neonatal and paediatric models of care and pathways. The role will support a culture across LMNS that is supportive, inclusive and enables all voices across the membership to be valued ,listened to. Provide leadership for safeguarding agenda across LMNS in conjunction with system Named /designated professionals Contribute to the review and development of existing information management systems and contribute to the development of an integrated approach to project management. The Director of Midwifery will deputise for the ICS CNO at National, Regional and ICS levels. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the ICS. Post holder : Date :

Marketing Director is a professional who is in charge of managing all aspect relating to production, distribution and implementation of any given campaign, and responsible for strategizing and analysing , leading their team while making surfer everting runs
smoothly from start to finish with clients or colleagues alike . Involved technical knowledge about products