Total 92 job vacancies in Basingstoke, rg21 7be

Customer Service Representative - Basingstoke

£23,400

Monday-Friday, 8:30am - 6pm

Basingstoke

So, what does the role entail?

You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.

Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.

We support our colleagues with competitive benefits:

• No weekend working.
• 31 days annual leave (including UK Bank Holidays).
• Annual discretionary bonus eligibility.
• Perks at Work (online discounted shopping).
• Car lease scheme and Jaguar Land Rover discount.
• Cycle to Work scheme and interest-free season ticket loans.
• Annual volunteering day.
• Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave).
• Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support.
• Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection.
• Personal and career development opportunities within Diligenta.

Join our team if you're…

• Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure.
• Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service.
• A problem solver, flexible, and adaptable to changing priorities.
• Comfortable switching between multiple IT applications with attention to detail.
• Proficient in Microsoft Office (Word & Excel).
• Excited to work with great people and create a supportive workplace.
• Passionate about learning and sharing knowledge to enhance skills and develop best practices.

Who is Diligenta?

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.

Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

Nursery Practitioner
Duration: Part time and Full-time
Start: Immediate
Salary: £16,000 to £25,000 per annum
Social Care & Education are looking for Nursery Practitioners to work within a well-established nursery based in Basingstoke, Reading. You will be working as part of a friendly team in providing a safe environment for babies and young children to learn and develop.
The Job Role
As a Level 3 Nursery Practitioner, you will play a crucial role in creating a safe, stimulating, and caring environment for the children. You’ll be responsible for planning and implementing fun, educational activities that meet EYFS standards, observing and assessing each child’s progress, and working closely with parents and caregivers to support every child’s individual journey.
• To record children’s progress though out the day
• Build and maintain relationships with parents/carers and staff
• Provide support to all other nursery staff and management
• Adhere to the nursery’s policies and procedures
• Maintain high standards of safety, cleanliness, and hygiene always
• Create imaginative, fun and educational activities for all children
Personal Specification
• You must be qualified in Early Years at Level 3
• Excellent communication skills and ability to build strong partnerships with parents/carers
• Excellent knowledge of how babies and young children learn
• Support and work well with other staff at the Nursery
• You must be prepared to support where needed for example preparation of snacks, cleaning.
Benefits
• 28 days of annual leave (including bank holidays)
• Opportunities for training and career progression
• Work in a collaborative environment with experienced practitioners

Interviews: to be held ASAP

Here is an opportunity for an enthusiastic and self motivated individual to join our team. The Estates Manager role plays a crucial role within our school and in supporting the education of our children. The attached job description outlines the key roles/tasks. The Estates Manager will provide comprehensive Estates and Premises management for the school, ensuring an effective and efficient service for all pupils, staff and stakeholders to provide a safe, clean and compliant environment, working within budgets set.Hours of Work are 36 hours per week. 52 weeks a year.The Blue Coat School Basingstoke is part of a growing Multi Academy Trust which currently consists of 10 schools, a thriving School Centred Initial Teacher Training establishment (SCITT) which has over 100 trainees and from September 2021 South Farnham School was awarded Teaching School Hub status which is a fantastic accolade for both the school and Trust.Our Expectations Respect yourself and others Endeavour to do your best Achieve your full potential Our Ethos • We have an ethos of ambition and achievement, striving to maximise the potential of each student. • We recognise that each student is a unique individual and we value his or her contribution to our school community. • We provide care, support and encouragement in a disciplined environment. • We work to overcome barriers such as low self-esteem or low aspirations, developing strategies to increase confidence. • We encourage participation in the wider aspects of school and community life.

Repairs Supervisor
Hampshire
£40,000 - £43,000 (DOE) + Van and fuel card
Repairs and Maintenance

Daniel Owen are proud to be representing a well-known social housing contractor based in the Hampshire area who are looking for a highly skilled Repairs Supervisor to join their team.

They are looking for an experienced Supervisor who is experienced in overseeing reactive and cyclical planned repairs.

• To ensure appropriate commercial controls are in place and adhered to
• Control the commercial aspects of the supply chain gearing maximum leverage and work seamlessly within the business
• Responsible for overseeing some members of the team
• Firm Understanding of Schedule of Rates for Building Works.
• Previous experience working in the social housing/local authority sector
• Strong team player with excellent communication skills
• Proactive approach to work
• Proven track record for being Reliable and punctual
• Must hold a driving licence and have access to a vehicle

Key Knowledge:

• Social Housing, Building Contractor and local authority industry knowledge
• SMSTS Certificate
• A trade qualification is desirable
• IT and Excel Literate

If this sounds like a role that suits your profile, then feel free to get in touch.

CCU/Cardiology ward is a 31 bedded cardiac ward at Basingstoke and North Hampshire hospital, part of Hampshire Hospitals NHS Foundation Trust.

We have an opening for a Ward Manager's Assistant, to provide comprehensive administrative services to the clinical matron to optimise their time to enable them to fulfil the clinical element of their role.

The post holder will provide a full secretarial and administrative service to optimise the time of the designated Managers by co-ordinating all diary commitments. The post holder will be expected to develop in-depth specialist knowledge of the team/service/division and the ability to provide detailed advice and information to whoever requests it. The role will require constant awareness of the work and key priorities of the division, dealing with highly confidential and sensitive matters.

We are looking for someone who can:
• Provide administrative support for relevant members of staff to enable to efficient running of the ward including: Roster and staff support, Organisation of staff training and audit input
• You will have knowledge of Microsoft word, Outlook, Excel and have a professional telephone manner

We hope this exciting and rewarding role catches your imagination and you are encouraged to apply and contribute to providing outstanding care for the people of Hampshire.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive. We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.




This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).

An opportunity has arisen for a Rota Coordinator based in the Surgical Division.

The Rota Coordinator is an essential and integral part of our department focusing on supporting the clinical team to ensure safe and effective medical staffing. It is dynamic, challenging and at times fast -paced.


It is essential you are able to communicate at all levels confidently, build lasting relationships and have excellent attention to detail.

Cross site working will be necessary for this post.

The post holder must ensure the provision of high-quality patient care by efficiently deploying junior
medical staff for the Surgical Division. This will involve close liaison with junior doctors, consultants and
management teams. It will be necessary to have a daily overview of the activities of all junior medical
staff within the division, anticipate problems and autonomously resolve situations expediently. The post
holder will additionally support the division on reduction of temporary spend where possible, through
implementation of effective temporary cover and adherence to control mechanisms.

Hampshire Hospitals NHS Foundation Trust (HHFT) provides hospital services to around 570,000 people living in Hampshire and parts of West Berkshire, and specialist services to patients from all over the country. We deliver a full range of district hospital services in a variety of locations.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.


This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

HGV TECHNICIAN

OTE: £55,000pa - £60,000pa

HGV Technician salary: up to £49,604pa + Overtime paid at time and a half
Location: Basingstoke
Shift Pattern: 4 on 4 off - Either 06:00-18:00 OR 18:00-06:00
Benefits: Overtime paid at time and a half, paid courses including IRTEC and Class 1 licence

Are you ready for a change in your career? If so, this could be the HGV Technician role for you.

I am currently working alongside a well-established busy VMU based in the Basingstoke area who are looking to recruit an additional HGV Technician to join an already successful team to help enhance the company's ability to service and maintain clients fleets.

To be successful in the HGV Technician role you will need:
·Level 3 or equivalent qualification in HGV/LCV Mechanics
·HGV, PSV or LCV Technician experience
·Full UK Driving Licence preferable
·Reliable and Punctual

If you are interested in hearing more about this HGV Technician opportunity, then please contact Joe Rolfe at AutoSkills.

Job Reference: 49750

In addition to the HGV Technician role, AutoSkills UK is a recognizes supplier of temporary and permanent staffing solutions within the Commercial Vehicle industry, from Technicians through to Senior management.

This an exciting and positive period for our cardiothoracic surgical pre-assessment service, we have recently introduced our ERACS pathway, Day of Surgery Admission and are piloting a prehabilitation programme for patients undergoing surgery. To support this, we are looking for an experienced nurse practitioner with advanced practice skills, preferably with experience in a similar setting. This role provides the opportunity for individuals to be involved in shaping our current and future services.

St Bartholomew’s Hospital, the oldest hospital in England with some of the newest facilities, is home to world-leading cardiac and cancer centres, providing state-of-the-art treatment to our patients in the very heart of the City of London. We provide a full range of local and specialist services for the treatment of cancer, heart conditions, fertility problems, endocrinology and minor injuries.

We perform cardiac and thoracic surgery on a wide range of patients from across North East London and beyond, including patients requiring complex aortovascular and congenital surgery. We have recently commenced robotic cardiac surgery alongside our existing and successful thoracic robotic surgery programme.

We’re a dedicated, supportive and ambitious team offering excellent training and development opportunities, we actively encourage nurse and AHP led research and offer clinical academic development pathways.

The post holder will be responsible for leading on the provision and delivery of pre-operative care to both cardiac and thoracic surgical patients. This will include providing effective communication between clinical teams, and acting as a point of contact for patients and their next of kin.



As a key member of the surgical team they will use the integrated care pathway (ICP) and supporting protocols as a framework for the decision making process to safely prepare for surgery and improve the quality of patient care.



The post holder will function as an autonomous practitioner providing an expert level of care, including advanced assessment of patients and the initiation of treatment and investigations as required.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.



“We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.”


This advert closes on Tuesday 19 Nov 2024

An exciting opportunity has arisen for an enthusiastic and self-motivated pharmacy technician to join the cardiac team at Barts Heart Centre.

You will have the opportunity to develop your medicines management skills, working closely with medical and nursing staff on a wide range of medicines management matters tooptimisemedicines use across the site.

With the implementation of ward based dispensaries for all wards and a pre-admission drug history service, you will assist the team in further developing the continued expansion of the service and implementing initiatives in line with the Carter review.

You will gain experience in counselling patients, conducting audits and ensuring optimal medicines management across the site.

This is a 6 month fixed term role based at St Bartholomew’s Hospital, working 37.5hours per week including 1 in 5 weekends.

There is a need for close coordination with the wider specialist MDT to pre plan medicines required for our patients at ward level through the implementation of an efficient medicines management system. This will include the assessment of patient’s own drugs, conducting medicines reconciliation, counselling patients about their medicines and coordinating the supply of discharge medication.

The role will also involve the training and supervision of junior team members and dispensary based responsibilities.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.


This advert closes on Tuesday 12 Nov 2024

The post holder will lead the team of registered nurses, nursing associates, health care support workers and student nurses in delivering safe effective care to patients within the Cancer Assessment unit (CAU) in collaboration with the medical and wider MDT teams, ensuring a high-quality service to patients. The post holder will have overall responsibility for the Chemotherapy Hotline service ensuring it is adequately resourced, and audit of the service provided

The post holder will lead the teams on the Cancer Assessment Unit (CAU) and Chemotherapy Hotline Service, always acting as a role model ensuring safe and effective care is provided to all. The post holder will actively participate in meeting patient needs within the service to agreed standards and participate in audit activities / data collection to ensuring key national and local targets / Key performance indicators are met. The post holder will take on additional responsibilities as and when requested in collaboration with matron and senior nurse with responsibility for the service. The post holder will ensure the smooth running of both services

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.



“We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.”


This advert closes on Tuesday 19 Nov 2024

The Cardiovascular CAG is offering an exciting opportunity to join the Barts Heart Centre’s Patient Care Coordinator team. We are looking for enthusiastic individuals who will be responsible for the active management of patients’ pathways, with responsibility for the efficient and effective delivery of a high performing and dedicated service.

North and East London has some of the most dynamic and talented cardiovascular experts nationally and internationally. Clinicians from Barts Health NHS Trust, University College London Hospitals NHS Foundation Trust (UCLH) and further afield are working together to create a single specialist centre for cardiovascular disease to cover all our local communities. You will be joining us at an incredibly exciting time, as we realise a once-in-a-lifetime opportunity to improve services for patients and secure them for future generations in creating a world class cardiovascular service.

Our brand new state of the art cardiovascular centre – Barts Heart Centre at St Bartholomew’s Hospital opened in May 2015. The new service allows us to bring together our existing unique experience and research activity. We are able to increase our understanding of and ability to address the root causes of cardiovascular diseases by growing the number of patients who get the chance to take part in clinical trials and research.

The purpose of this post is to actively manage the administrative processes of patient pathways, ensuring a smooth and efficient service for patients throughout their treatment by the Trust. Also to ensure and participate in providing an effective administration/typing service to the multidisciplinary team.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.


This advert closes on Tuesday 19 Nov 2024

Are you looking for a dynamic role where every day brings new challenges and opportunities to make a difference? Look no further! Brook Street Ltd is thrilled to present a fantastic opportunity for an Admin Assistant at the prestigious Aldershot Justice Centre.

Why Join Us?

• Meaningful Work: As an Admin Assistant, you'll play a vital role in supporting the efficient functioning of the Justice Centre, contributing to the administration of justice.
• Collaborative Environment: Work both independently and as part of a supportive team, fostering professional growth and camaraderie.
• Technologically Advanced: Work with modern IT systems and support various digital processes, embracing the future of justice administration.

Position Details:

• Location: The Civic Centre Wellington Avenue Aldershot, GU11 1NY
• Contract Type: Full-time temporary, current end day 31/03/2025 with possibility of extension.
• Work Hours: Monday to Friday, 09:00-17:00, allowing for a healthy work-life balance.
• Pay Rate: £11.00 per hour.

Key Responsibilities:

• Engage with court users and the public in a polite and professional manner.
• Manage basic administrative tasks, such as data entry, record-keeping, and handling routine inquiries.
• Use IT skills to assist with scheduling, communications, and other digital tasks.
• Provide essential support for Justice Centre staff, ensuring smooth day-to-day operations.
• Work collaboratively with colleagues, fostering effective communication and coordination.

Desired Competencies:

• Politeness and helpfulness in interactions with internal and external customers.
• Ability to stay composed and tactful in challenging situations.
• Demonstrates customer awareness, providing efficient and courteous service.
• Clear and honest communication skills, able to convey important information promptly.
• Values inclusivity, teamwork, and diversity.
• Approachable, respectful, and maintains confidentiality and fairness in all interactions.
• Comfortable with basic public-facing interactions.
• Previous administrative experience is desirable but not essential.

The position is subject to a Basic DBS check and requires three years of referencing.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Support Worker Basingstoke - £11.98 per hour

Typical Shifts are: 7:30am - 9:30pm - including weekends on a rota.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Bassingstoke is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Location: Basingstoke Magistrates Court
Salary: £22,502 per annum

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job, it’s the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer:

- Base Salary of £22,502 (35hrs pw)
- We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2
- £23,062 / year 3
- £23,469 / year 4
- £23,933)
- Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more
- Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more
- A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion


We are operational 24/6 and you’ll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

About the Role:
As a PCO at our court, you’ll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. During court proceedings, you’ll be responsible for every aspect of detainee management until it’s time for them to return to custody or be released. Key duties include:

- Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee.
- Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others.
- Being privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc. Maintaining discretion and confidentiality is paramount. Being prepared to listen to harrowing and distressing testimonies and evidence. It is crucial to maintain professionalism and provide support to detainees while managing your own emotional wellbeing.
- Ensuring that detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions.
- Monitoring the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities.
- Ensuring the safety and security of the court environment, including responding to any incidents or emergencies that may arise. Conducting thorough searches of property and individuals to prevent contraband from entering secure areas.
- Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and any other relevant information.
- Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations


What you need to do the job!
Our current PCO’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues.

Ideally, you’ll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. This role requires a high level of responsibility, vigilance, and the ability to handle challenging situations with professionalism and care. You will be an integral part of the judicial process, ensuring that justice is administered safely and securely. Our roles would suit those who have a particular interest in criminology or psychology.

Try our careers assistant tool to find out more: Careers Assistant

Our Assessment Process:
Online Assessment (sent via email upon application)->Briefing call to assess eligibility -> Competency based virtual interview -> short role-play and written exercise.

Additional Information:
All roles are exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

#pecs


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
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Fixed term Day Nurse at Homefield House - £20.60 per hour.
Shaw healthcare is looking for a Nurse to join the team in Homefield House, Basingstoke. You will join a team that is fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. You will be using the latest care technology that will enable you to spend more time with the service users that you care for. Homefield House has an excellent reputation as highly valued provider of care. The needs of our service users are at the centre of all we do every single day.
About the service:
Homefield House is a specialist care centre providing long and short stay dementia nursing care for the elderly, and is situated in a semi-rural location at Park Prewett on the outskirts of Basingstoke. The home provides 24 single bedrooms divided into 6 separate self-contained units, each with its own lounge/dining area.
We are looking for a compassionate and dedicated Care Home Nurse to join our team in providing high-quality care to our elderly service users with conditions such as Alzheimer's, Dementia, Parkinson’s or other clinical diagnoses. The successful candidate will work closely with our team of care professionals to ensure that our service users receive the best possible care.

Key Responsibilities:

• Assessing patients' health and care needs and developing care plans
• Administering medication and monitoring services users response
• Providing nursing care, including wound care and palliative care
• Liaising with other healthcare professionals to coordinate personalised care
• Supporting service users with activities of daily living, including bathing, dressing, and toileting
• Providing emotional support to service users and their families
• Maintaining accurate and up-to-date records
• Working within the Care Quality Commission (CQC) guidelines to ensure high standards of care
• Contributing to the development and implementation of policies and procedures
• Participating in the induction and ongoing training of new staff members

Qualifications and Experience:

• NMC registered nurse
• Experience working in elderly care, including caring for patients with Alzheimer's and other dementia-related conditions
• Knowledge of the Care Quality Commission (CQC) regulations and standards
• Excellent communication and interpersonal skills
• Ability to work effectively as part of a team
• Ability to work independently and use own initiative
• Commitment to continuing professional development
Benefits

Excellent Career Opportunities
GP online - providing around the clock GP consultation via an interactive app
76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
Refer a Friend bonus scheme (earn up to £1000 for each referral by you)
Paid annual leave 35 days per year (based on hours) inclusive of bank holidays
Company Sick Pay
Free Uniform
Discounted Homemade Meals while on Shift
Pension scheme
Death in service payment *subject to criteria
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
Holiday discounts
Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards
Online benefits and cashback rewards
Our support to your Wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
NMC Registration Paid

Salary: £20.60 per hour
Working Hours: 37.5 hours per week, 07:45-20:15
Contract: Fixed term for 1 year, starting mid-January 2025