Total 3,489 job vacancies in durham county durham dh1 5fj

To undertake cleaning duties as detailed within the domestic method statements, following cleaning schedules and COSHH guidelines. Ensure compliance with all aspects of Health & Safety legalisations and correct use of PPE. To maintain the hospital environment as laid down in the National standards of Cleanliness. Undertake rectifications from the cleaning audit action plans and showing continually improvement. Assist with beverage service as required and agreed. Thorough and hygienic cleaning of all domestic equipment and storage areas To attend Trust or required training courses that is relevant to the post as a domestic. Request and replenish of all cleaning products through effective stock ordering Maintain a high level of personal hygiene Adherence to all Trust / Synchronicity Care Limited (SCL) and Departmental policies and procedures. Checking of all equipment before use and report any faults and defects to supervisor/manager Recording and maintaining records as required Reporting of any estates issues that have an impact on the cleaning services that you provide. Undertake any other domestic orientated duties as required. Specialist Cleaning Activities To undertake any specialised cleaning (HPV cleaning) as and when instructed by a supervisor or manager following appropriate protocols and completion of associated documentation. The post holder is required to commit to delivering the actions in the Trusts Behaviours Framework: Working together for patients Patients come first in everything we do. We fully involve patients, staff, families, carers, communities, and professionals inside and outside the NHS. We speak up when things go wrong. Respect and Dignity. We value every person whether patient, their families or carers, or staff as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits. Commitment to quality of care. We earn the trust placed in us by insisting on quality and striving to get the basics of quality of care safety, effectiveness and patient experience right every time. Compassion. We ensure that compassion is central to the care we provide and respond with humanity and kindness to each persons pain, distress, anxiety or need. Improving lives. We strive to improve health and wellbeing and peoples experiences of the NHS. Everyone counts. We maximise our resources for the benefit of the whole community, and make sure nobody is discriminated against or left behind.

Job Title: Accounts Receivable Assistant

Location: Centenary House, Darlington
Role Type: Temporary, Full-time (37.5 hours per week)
Work Arrangement: Hybrid (average of 2 days onsite per week, with potential for additional onsite days during initial training)
Start Date: ASAP
End Date: 31/03/2025
Compensation: £13.13 per hour PAYE

Job Overview:
We are seeking a detail-oriented, communicative Accounts Receivable Assistant to temporarily support our AR team. You'll play a key role in managing and communicating collection activities, working cross-functionally across the business to provide essential support in our Accounts Receivable function.

This role requires a proactive approach and excellent customer service skills, with a preference for candidates who have 1-2 years of experience in a similar position. Spanish language skills are highly beneficial, as the role involves working with Spanish-speaking clients and partners.

Responsibilities:

• Customer Communication: Manage high volumes of interactions with both internal teams and external customers through telephone and email, using standardized customer collection processes.
• Reporting & Analysis: Prepare and maintain reports to track the progress and status of accounts, ensuring accurate and timely information.
• Cross-Department Collaboration: Work closely with Sales and other departments to address AR-related issues and foster open and productive partnerships.
• Problem Solving: Identify and troubleshoot potential issues, collaborating with various Business Units to provide effective solutions.
• Continuous Improvement: Actively participate in improvement projects related to AR processes to enhance efficiency and accuracy.
• Team Collaboration: Work as part of a dynamic, multi-skilled team to achieve common goals.

Qualifications:

• 1-2 years of experience in Accounts Receivable or a similar administrative role.
• Strong Excel skills, with the ability to manage and analyze data effectively.
• Excellent communication skills, both written and verbal.
• High attention to detail and accuracy.
• Spanish language skills are preferred to better support Spanish-speaking clients.

This is a fantastic opportunity for someone looking to gain experience in a collaborative, high-volume environment. Join us to make a meaningful impact in our Accounts Receivable processes!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Have you got the right tools for the job?

Platform Property Care are expanding their Mobile Caretaking team and we are looking for enthusiastic and hardworking individuals to join us. As a Caretaker, you will deliver day to day caretaking service of our estates, blocks and schemes in Birmingham and surrounding areas.

What could you be doing?

You will carry out a range of activities to ensure our properties and the surrounding areas remain clean, tidy, safe, secure and in good condition. You will be helping to make our communal properties great places to live.

Day to day tasks will include keeping communal areas clean and hazard free, leaf clearance, litter picking, removing graffiti to maintenance and minor repairs and dealing with fly tipping.

This is a mobile role, mainly based covering our sites in Birmingham and surrounding areas so you would need to be based locally. There would also be a need to travel to our different sites throughout the Birmingham area as required so a driving licence is essential. Access to a company van is provided so there is no need to use your own vehicle during the working day.

This is a full-time role working 35 hours a week Monday – Friday with core hours of 8- 15:30 with no weekend working.

We want somebody who has:

A positive outlook with a flexible, proactive approach and the ability to work as part of a team

You will need a keen eye for detail and be committed to achieving high standards

Ideally you will have experience of working in a customer-focused environment undertaking cleaning and caretaking duties

Good IT skills as you will be using an iPad to access a portal to log all required repairs and completion of health and safety checks

A full driving licence

This role also requires a Basic DBS check.



Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear – we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.

If this sounds like the place for you then we’d love to hear from you! To find out more about this role, please contact recruitment@platformhg.com.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Proud member of the Disability Confident employer scheme

We are seeking a Spanish Speaking Accounts Receivable Assistant to join our client in Darlington. This is a temporary role until end of March 2025. Based on the Darlington Site. This is a hybrid role, on average you will be in the office 2 days a week. During the training period this will be more.

Responsibilities:

• Interacting via telephone and e-mail with other departments across the business.
• General admin tasks
• To work with a high volume of internal and external customers over the telephone and via e-mail
• Prepare reports
• Work closely with teams as appropriate to resolve any Accounts Receivable issues and to build, open and honest partnerships.
• Work cross-functionally with multiple Business Units and customers to identify potential problems and also potential solutions.
• Fully participate in continual improvement projects related to Accounts Receivable processes.
• Work as a key part of a multi skilled team.

Required Skills/Qualifications

• 1 - 2 years of experience in a similar role is preferred.
• Knowledge of Spanish
• High attention to detail who are open and friendly communicators.
• 5 x GCSEs (A*-C grade including Maths and English) or NVQ Level 3 in Business Administration is preferred
• Experience of working in a client focused role using the telephone and e mail.
• Experience of MS Office including intermediate Excel skills.
• Strong communication skills (both verbal and written) to establish strong customer relationships
• Ability to prioritise work effectively
• Excellent organisational skills.
• To cover additional responsibilities within the team where needed.

This role is Monday to Friday and pays £13.13ph

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Committed to diversity, equality and opportunity for all.
Twitter: @nagforjobs​

We have a fantastic opportunity for you to work with our client as a full time Warehouse Operative in Carrickfergus, BT38 8PH.

** Multiple Warehouse Operatives positions available!**

Your pay rate as a full time Warehouse Operative:

• Basic rate: £12.45

Typical working hours as a full time Warehouse Operative:

• Day shifts Monday, Wednesday and Friday with possible overtime

Your role as a Warehouse Operative:

• Pick items using a voice activated pick system Operate LLOP (full training provided)
• Maintain and support the wider team to ensure high standards of housekeeping and Health & Safety
• Achieve pick rate targets set for the team - 90%
• Contribute to performance and productivity targets set for staff
• Remain focused under pressure in a time-sensitive environment

What benefits are available as a Warehouse Operative:

• Weekly pay
• Flexible pay access through Wagestream
• Access to Company Shop Membership
• Fully paid one day course and test to gain Low Level Order Picker (LLOP) license.
• Subsidised food in our local canteen
• Great work environment with monthly competitions
• Secure car park and bike storage on-site
• The contract is a temporary position which may lead to a permanent job for the right candidates after 12 weeks.

Location: Carrickfergus BT38 8PH

Challenge-trg Recruitment has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

We are a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, and sexual orientation.

Apply now to become a full time Warehouse Operative!

Challenge TRG is acting as an Employment Business in relation to this vacancy.

Your new company
It is a leading logistics and supply chain solutions provider in the UK and Ireland. They work closely with one of the largest manufacturers in the North West to meet required needs. Hays has been appointed by this client to recruit an Administrator, who will be based within the materials department of this leading manufacturing company. You will work 40 hours per week, 8am to 5pm Monday to Friday. Flexibility is required in relation to working hours to meet the requirements of the client.


Your new role
As Administrator, you will work within the materials teams, ensuring all products are available as required in relation to manufacturing requirements. You will process stock orders on the in-house system, liaise with internal departments and external suppliers via verbal and written forms and complete general administration tasks.


What you'll need to succeed
As Administrator, it is important that you are proficient in Microsoft suite, confident communicating with people at all levels via verbal and written forms, have excellent customer service skills, are reliable and work well within a team to meet business requirements.


What you'll get in return
The opportunity to work for one of the North West's leading employers.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or Jane Deeney now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
It is a market leader within their industry. They have experienced tremendous growth over the last few years and a fantastic opportunity has arisen within the company for a HR Officer to join their established HR team. This is a maternity cover position for 9 months with the possibility of extension.


Your new role
Reporting to the HR Manager, as HR Officer, you will work within an established HR team and provide generalist support across business functions in NI, Scotland and ROI. You will be responsible for managing and supporting investigations, disciplinary & grievance case work, delivering corporate induction and HR training, recruitment support (end-to-end process) and providing advice and guidance in all HR related matters, in line with employment legislation and best practice. As HR Officer / HR Administrator, additionally, you will prepare letters and documents for employees, ensure all records are up-to-date and accurate, create and provide HR data analysis and reporting, deliver and co-ordinate internal & external training, support absence management across the group, support performance management initiatives, lead & drive Employee Engagement and Wellbeing initiative across the group.


What you'll need to succeed
As HR Officer, it is preferable that you have a degree in Business or Human Resource Management and experience in a similar position, a Full UK driving licence, excellent IT skills and proficiency in Microsoft suite, excellent accuracy and attention to detail and strong employment law knowledge in NI. CIPD qualified or working towards CIPD qualification is desirable. You will be able to demonstrate a proactive approach with excellent interpersonal skills that include the ability to work with people at all levels of the organisation and with a flexible approach to work.


What you'll get in return
The opportunity to further your HR career within a leading organisation who will provide you with training and development opportunities.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Persistent and severe absence from school is having a huge impact on the education and life outcomes of young people across the UK. Absence rates are too high, and we want to provide structured support to get young people back into the classroom.It is our mission is to provide mentorship support to persistently absent secondary school students across the UK. We are seeking individuals passionate about supporting young people, through mentorship, to achieve better attendance outcomes.The OpportunityAs an Attendance Mentor you will manage a caseload of pupils, developing a trusting relationship to provide mentoring support to severely or persistently absent pupils, in a school setting, with the clear aim of improving their individual attendance rates.This will involve working with each pupil’s caregivers and school to understand the barriers to attendance and creating practical action plans to improve attendance.In addition, key aspects of the role include (but are not limited to) the following:Creating a meaningful action plan, outlining practical support measures, actions, and goalsFollowing key administrative and data process to capture and record important project informationWorking closely with school staff (and other stakeholders) to ensure cohesive and holistic pupil approaches are in place.Undertaking all CPD required for the mentor role including a Level 3 qualification;Improving school attendance for those that you mentor.The PersonSuccessful candidates will ideally have prior experience in Mentorship and/or School Attendance barrier programmes, along with a working knowledge and experience in safeguarding practice. However, we are very keen to speak with those from a variety of related backgrounds (as full training will be provided): for example, school support staff and youth workers.Highly effective communication and interpersonal skills are essential for this role. Not only as a cornerstone of mentorship, but to support collaborative working with pupils, schools, families, and other key stakeholders.Additionally, excellent oral and written communication skills, including report writing, and the ability to plan and prioritise effectively to meet deadlines and targets, are essential too.Benefits 25 days + BH annual leave (with the option buy more leave)Health and Wellbeing perks (Healthcare Cash Plan, Private Medical Insurance, Employee Assistance Programme, Life Assurance)3% employer, 5% employee contribution pensionEnhanced family friendly policies (maternity, paternity, adoption, or shared parental leave)Work from anywhere globally (up to 8weeks)Paid volunteer dayElectric car scheme and cycle to work schemeTo apply, please submit a CV and a one-page cover letter which outlines: what motivates you to apply for the position of an attendance mentor Your experience working with adolescent children and parents/families/caregivers Your experience working in a secondary school (or similar environment) Your experience in mentoring (or similar) Etio are committed to creating an inclusive environment for all employees. We welcome applications from all groups, particularly those underrepresented in the workforce.The position is offered on a permanent basis but is currently funded for three years. Anticipated start date of 6 Jan 2025.

Role: Delivery Service Partner/Delivery Driver - Multi Drop - Self-Employed
Work Pattern: Monday to Friday ( + Saturday)
Depot Location: Darlington
Term: Indefinite, Full Time, 5 days per week
Earnings: £810 per week + FREE VAN
Experience: Must have a minimum of 6-months recent Parcel Multi Drop Delivery experience

Overview:
Our ideal candidates are driven, self-motivated individuals who thrive in an independent work environment, requiring minimal supervision. A positive attitude, exceptional organisational skills, and reliability are paramount, and you should take pleasure in contributing to a closely supportive local team. We'll help you deliver excellence, one parcel at a time. It is essential that you have previous multi drop parcel delivery experience.
As a delivery driver, you will utilise a company van, along with a scanner to efficiently deliver and collect parcels. Daily, you'll maintain clear communication with both depot management and customers, providing updates on the progress of deliveries.
Using an optimised planned route, you'll load, inspect, secure, and deliver parcels, ensuring a seamless and prompt, reliable delivery experience to customers.
Full Training is provided to ensure that you reach your potential quickly.
All candidate must have a good work history, solid references, multi-drop experience and pass a criminal disclosure check prior to starting.

Job title: Project Manager
Job Type: Permanent
Start date: ASAP - Subject to clearance
Duration: Permanent
Salary/ Pay rate/ Benefits: £60,000-£65,000 Depending on experience
Location: Hartlepool - Hybrid available, 3 days on site
Hours of work: 37 hours per week
Applicants must have experience of the following:
- HNC/HND in relevant discipline
- APM, Prince 2 or other formally recognised project management qualification
- Nuclear or other highly regulated industry experience
- Full project lifecycle experience as a project manager
- Minimum 3-5 years experience as a project manager
- Able to gain SC clearance
Ideally applicants should also have:
- Engineering degree
- Chartership status or working towards

Role information:

- Manage all aspects of projects throughout the full project lifecycle
- Prepare execution plans for project activities in line with requirements
- Develop organisational structures for multi-disciplined teams
- Allocate necessary resources required for works to be undertaken
- Prepare, update and maintain project schedules
- Review designs, procurement and sub-contractor operations to ensure project needs are met
- Monitor and report on project progress

Interested in this position? please click "apply now"
We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.
This permanent vacancy is being advertised by Rullion Ltd
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Registered Nurse (RMN/RNLD) - Care Home

Hours: 36 or 48hrs per week / Nights

Salary - £21.77 per hour

Location: Darlington, Durham, DL1 1JF

£2,000 welcome bonus* when you join. Just one of the ways our client makes you feel valued.

REWARDS PACKAGE

As well as a competitive salary, our client offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Nurse Mentor and Refer a Friend bonus schemes
• Wellbeing Support

ABOUT THE ROLE

As a Registered Mental Health Nurse or Learning Disability Nurse at a Care Home, you’ll use your compassion and experience to deliver the quality care and support our client is known for. Working within a multi-disciplinary team, you’ll provide care and support to patients with complex and sometimes challenging behaviours. You’ll help improve patients’ quality of life by ensuring their needs are met and that each person is always treated with dignity and respect. That means you’ll take the time to listen to our client's patients, and provide and supervise the delivery of excellent nursing care. As a Registered Nurse (RGN/RMN, you can enjoy the freedom and autonomy you need to make a real difference.

ABOUT YOU

You’ll need to have current NMC registration to join as a Registered Mental Health or Learning Disability Nurse (RMN/RNLD). We’ll look for an up-to-date knowledge of clinical practices together with a strong understanding of CQC requirements and frameworks. Your proactive approach will mean you’re ready to make the most of the personally-tailored training programme we’ll develop for you. Dedicated and compassionate, you should also have experience of producing well-developed care plans, undertaking risk assessments and working as part of a clinical team.

If you’d like to use your clinical and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding and empowering place to be.

Click to Apply

Job Reference CTNPO5328

Registered Nurse (RMN/RNLD) - Care Home

Hours: 36 or 48hrs per week / Nights

Salary - £21.77 per hour

Location: Darlington, Durham, DL1 1JF

£2,000 welcome bonus* when you join. Just one of the ways our client makes you feel valued.

REWARDS PACKAGE

As well as a competitive salary, our client offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Nurse Mentor and Refer a Friend bonus schemes
• Wellbeing Support

ABOUT THE ROLE

As a Registered Mental Health Nurse or Learning Disability Nurse at a Care Home, you’ll use your compassion and experience to deliver the quality care and support our client is known for. Working within a multi-disciplinary team, you’ll provide care and support to patients with complex and sometimes challenging behaviours. You’ll help improve patients’ quality of life by ensuring their needs are met and that each person is always treated with dignity and respect. That means you’ll take the time to listen to our client's patients, and provide and supervise the delivery of excellent nursing care. As a Registered Nurse (RGN/RMN, you can enjoy the freedom and autonomy you need to make a real difference.

ABOUT YOU

You’ll need to have current NMC registration to join as a Registered Mental Health or Learning Disability Nurse (RMN/RNLD). We’ll look for an up-to-date knowledge of clinical practices together with a strong understanding of CQC requirements and frameworks. Your proactive approach will mean you’re ready to make the most of the personally-tailored training programme we’ll develop for you. Dedicated and compassionate, you should also have experience of producing well-developed care plans, undertaking risk assessments and working as part of a clinical team.

If you’d like to use your clinical and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding and empowering place to be.

Click to Apply

Job Reference CTNPO5328

Registered Nurse (RMN/RNLD) - Care Home

Hours: 36 or 48hrs per week / Nights

Salary - £21.77 per hour

Location: Darlington, Durham, DL1 1JF

£2,000 welcome bonus* when you join. Just one of the ways our client makes you feel valued.

REWARDS PACKAGE

As well as a competitive salary, our client offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Nurse Mentor and Refer a Friend bonus schemes
• Wellbeing Support

ABOUT THE ROLE

As a Registered Mental Health Nurse or Learning Disability Nurse at a Care Home, you’ll use your compassion and experience to deliver the quality care and support our client is known for. Working within a multi-disciplinary team, you’ll provide care and support to patients with complex and sometimes challenging behaviours. You’ll help improve patients’ quality of life by ensuring their needs are met and that each person is always treated with dignity and respect. That means you’ll take the time to listen to our client's patients, and provide and supervise the delivery of excellent nursing care. As a Registered Nurse (RGN/RMN, you can enjoy the freedom and autonomy you need to make a real difference.

ABOUT YOU

You’ll need to have current NMC registration to join as a Registered Mental Health or Learning Disability Nurse (RMN/RNLD). We’ll look for an up-to-date knowledge of clinical practices together with a strong understanding of CQC requirements and frameworks. Your proactive approach will mean you’re ready to make the most of the personally-tailored training programme we’ll develop for you. Dedicated and compassionate, you should also have experience of producing well-developed care plans, undertaking risk assessments and working as part of a clinical team.

If you’d like to use your clinical and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding and empowering place to be.

Click to Apply

Job Reference CTNPO5328

Brook Street (UK) Ltd is seeking a talented Band 3 Secretary to join our client in Downpatrick. This full-time position offers a fantastic opportunity for a 3 month period with a possibility of extension.

Working Hours: Monday to Friday, 9 AM - 5 PM
Rate of Pay: £11.67 per hour, with weekly pay.

Key Responsibilities:

• Provide administrative support, including appointment scheduling, managing waiting lists, and maintaining filing systems.
• Maintain standards of confidentiality regarding all information held in respect of service users and professional staff.

• Manage referrals for the multi-disciplinary team efficiently using Trust systems and databases.
• Maintain patient records, manage stock supplies, and assist in producing required statistics.

Requirements:

• Proficiency in MS Excel, MS Outlook, and MS Word.
• At least one year of administrative experience.
• Five GCSEs including Maths and English at grade C or above.
• Previous experience in a healthcare setting is advantageous.

How to Apply:

If you wish to be part of this vibrant team then, email via the `apply` link.

This is an excellent opportunity to make a meaningful contribution to the healthcare sector while advancing your career. Don't miss out-apply today!

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Responsible for the administrative management of health records, which includes planning, managing, advising, and directing the health information program in accordance with applicable Federal laws, facility by-laws, VHA policy, The Joint Commission standards, the Commission on Accreditation of Rehabilitation Facilities (CARF), and other regulatory and accrediting agencies. The Health Information Manager also creates and monitors systems to ensure accurate, timely, and complete health records, in accordance with VHA policy and The Joint Commission health information protocols.

Measures ongoing intradepartmental performance by establishing priorities, collecting data, monitoring and reporting outcomes, using valid and reliable techniques to analyze trends and variation, and taking appropriate action based on findings. Responsible for all facets of health records management for the facility ensuring maintenance of complete, accurate, timely, clinically-pertinent, and readily-accessible patient health records, which contain sufficient recorded information to serve as a basis to plan patient care, support diagnoses, warrant treatment, measure outcomes, support education and facilitate performance improvement processes and legal requirements. Develops policies, processes, and procedures that address all VA, Federal, regulatory, and accrediting requirements for HIM. Evaluates health records program and independently determines the nature and extent of problem areas. Develops recommendations and solutions for program improvement. Develops and implements innovative solutions to correct technical, complex problems.

Must provide detailed technical expertise in health records science and other very technical aspects of health information. Maintains all health information input into the local VistA database and assures timely transmission of that data into all VA centralized databases - most frequently those maintained at the Austin Data Processing Center. Must assure that all health information that is coded and abstracted meets the requirements of the VA and/or The Joint Commission and is consistent with professional health records standards.

Clinical support role: The incumbent is a key advisor to the Chief of Staff, Executive Management, and clinicians and is responsible for providing technical guidance on health information issues such as documentation requirements, liability issues, advance directives, informed consent, patient privacy and confidentiality, etc. Recommends improvements in documentation used to provide patient care, to optimize VERA workload, third party reimbursement and to manage resources. Completes internal quality assurance reviews to ensure employee performance and that work meets quality
and quantity standards. Establishes monitors to ensure the timeliness of hard-copy and/or electronic health record entries and reports findings with subsequent trending of data. Provides management officials hard copy and/or electronic health record review results and trends on an ongoing basis. Maintains and reports delinquent records by number, type of deficiencies and responsible provider. Incumbent serves as a resource for patient data on both patient-specific and aggregate databases. Represents HAS and acts as subject matter expert at the facility-wide Health Records Committee. In this capacity, the incumbent advises the committee on health record issues; including VA requirements, The Joint Commission standards, record retrieval processes, health record components, systems, goals, electronic records, etc.

The CHIM at this level has the full complement of HIMS supervisory responsibility including coding, file room, scanning, release of information, and transcription. Oversees the facility Records Manager. Incumbent is responsible for directing the operations of all personnel working within the Health Information program and is regularly involved in labor relations and budget management. Performs the administrative and personnel management functions relative to staff supervised. Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Observes workers' performance; demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves leave requests.


Work Schedule: Monday- Friday 7:30am-4:00pm
Telework: Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Authorized
Permanent Change of Station (PCS): May Be Authorized

Starting at $90,662 Per Year (GS 12)