Ward Clerk - Community Sub Acute Ward
Full-time
Others
Telford, TF1 6TF, England
4 months ago
Answer telephones, dealing courteously, efficiently and sympathetically with calls and personal enquiries, referring to nursing s.....
Answer telephones, dealing courteously, efficiently and sympathetically with calls and personal enquiries, referring to nursing staff as appropriate. Provide a reference point for the rehabilitation ward for all queries connected with the ward, dealing with these enquiries in the first instance and referring them appropriately where necessary pleasantly, efficiently and sympathetically. At the discretion of the nurse in charge, communicate appropriately with other departments e.g. telephoning patient referrals to consultants, follow up ultrasound, x-ray results etc. Complete ward audits and when required. Booking and progressing x-rays, outpatients appointments and ambulance transport for Rehabilitation Ward inpatients. Responsible for entering patient admissions and discharge information on the computerised system and take a lead responsibility in ensuring electronic document tracer system is updated on a daily basis. Informing GP surgeries of admissions and discharges. Liaising with various departments for reports from clinic appointments contacting Social Services and updating them on clients progress.
Official account of Jobstore.
