Total 4 customer service job vacancies in Administrative / Clerical category in preston pr2 5pe

Service Care Solutions are looking for an Administrator to work within the Lancashire Constabulary on a 3-month initial contract.

Location: Preston (PR4)

Job role/responsibilities:

Ensure efficient and effective administration of the Constabulary's fleet and the Fleet Management Tranman system.

• Efficient administration of the Fleet Management System, ensuring that comprehensive records for all Constabulary vehicles are accurately recorded and maintained.
• Attend and contribute to daily briefings.
• To run the fleet service scheduling as per agreed procedures and parameters, ensuring vehicles are serviced on time.
• Effectively plan and produce servicing schedules for the Constabulary's fleet, taking operational priorities into account to maximise vehicle availability.
• To ensure all vehicles are serviced in line with manufacturers recommendations and in line with the Police maintenance/service specifications.
• To effectively plan and arrange for vehicles to be moved around the Constabulary by closely liaising with Fleet Recovery Drivers and customers.
• To ensure all vehicles are registered, taxed, and insured in line with vehicles legislation.
• To manage vehicle disposals, commissioning, fuel cards, and any other associated vehicle fleet requirements
• To assist with the effective management of daily defect reporting through the Force Fleet Management systems and the fleet services mailbox.
• To provide timely and regular updates to customers, including realistic timescales for service, repair, warranty, and other external work.
• Effective communication with managers and colleagues within the Fleet Management Department highlighting priorities and issues where necessary.
• To support the Fleet Administration Supervisor and attend meetings/seminars to represent the department as required.

Knowledge/Experience required:

• Experience of working in an administrative role within a busy office environment
• Ability to maintain and record information clearly and accurately.
• Ability to communicate with a wide range of audiences utilising verbal, written, and listening skills effectively.
• Ability to prioritise and organise workloads to meet deadlines and tight timelines.
• Proficient in MS Office.
• Experience of working to deadlines and tight timescales, within a busy environment.
• Driving License.

Qualifications:

• N/SVQ Level 2 or above Diploma in Customer Service or equivalent qualification or willingness to work towards within two years.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

A Vacancy at Lancashire Teaching Hospitals NHS Foundation Trust.


Our service is known for being energetic, vibrant and forward thinking – we just need you to complete the picture. You will be a key member of Hub Admin Service and support other members of the Integrated Discharge Service by providing administrative support to a high standard relating to the Trust’s patient capacity and discharge processes.

You will need to have excellent IT and organisational skills to support the daily work of the service, ensuring referrals are processed in a timely manner and daily information reports to support the Integrated Discharge Service are made available to senior management colleagues in accord with agreed deadlines.

We guarantee you will:
• use your fab IT and multi-tasking skills
• work in a fast paced environment, with lots of variety
• manage your own workload, working alongside a variety of professionals
• work as part of a supportive team of people from different cultures and backgrounds
• learn and enhance your knowledge and skills daily mainly in relation to discharge

If you like what you read…..Why not apply to come and join our adaptable, friendly, professional and caring team?

Your great office and IT skills will be essential and you’ll need to use your initiative, but you will also have a supportive team around you to help.

You will be expected to communicate with a range of staff and external agencies using a variety of communication methods including, verbal, written, interpersonal and electronic, circulating robust information therefore your strong communication and organisational skills will come into play as you manage your workload and ensure tasks are completed timely and any concerns escalated.



We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Your main jobs and responsibilities will be;
• To manage and update central information management systems within the Integrated Discharge Service
• Manage a central repository of information to support the Integrated Discharge Service in a timely and confidential manner.
• Update of referrals onto management information systems relating to patient details, needs and resources in a timely and accurate manner.
• Act as a central point for the Trust where ‘live’ information can be gathered on capacity across the two sites.
• Produce and circulate robust daily information reports to support the Integrated Discharge Service processes and make available in a timely fashion to senior management colleagues.
• Actively develop effective internal and external relationships and work closely with colleagues to ensure a successful service delivery.
• Communicate with clinical and social care colleagues within the Integrated Discharge Service involved with each patient using a variety of communication methods including, verbal, written, interpersonal and computer, and passing information in a format that is appropriate to the individual request.
• Respond to external and internal telephone enquiries from staff and others in an efficient, tactful and helpful manner and ensure that any messages/information are passed to the appropriate person in a timely manner.
• Contribute to the overall effectiveness and development of the Integrated Discharge Service, the Division, the Trust and other partner organisations.
• Plan own workload in conjunction with Hub Manager to ensure continuity of service and support.
• To personally contribute to the overall effectiveness and development of the Integrated Discharge Service to ensure the delivery of safe and effective discharge processes.
• Take responsibility for one’s own continuing professional development, including keeping up to date with activities of the wider Service.
• Maintain effective working relationships within Department and other officers of the Trust, in order to ensure delivery of professional service focused on achieving high level of patient satisfaction.
• Participate in any associated training in order to enhance knowledge and skills.
• To provide cover for colleagues during periods of leave, ensuring adequate cover to provide expected level of service, liaising with line managers as appropriate to ensure continuity of service.
• Support training for induction of any new Service members and support the identification of training needs and requirements.
• Undertake general clerical duties including photocopying, faxing and answering the telephone.
• To carry out other appropriate delegated duties as required by Hub Manager

Please see attached Job Description and Personal specification for further details.


This advert closes on Sunday 14 Jan 2024

Your main jobs and responsibilities will be; To manage and update central information management systems within the Integrated Discharge Service Manage a central repository of information to support the Integrated Discharge Service in a timely and confidential manner. Update of referrals onto management information systems relating to patient details, needs and resources in a timely and accurate manner. Act as a central point for the Trust where live information can be gathered on capacity across the two sites. Produce and circulate robust daily information reports to support the Integrated Discharge Service processes and make available in a timely fashion to senior management colleagues. Actively develop effective internal and external relationships and work closely with colleagues to ensure a successful service delivery. Communicate with clinical and social care colleagues within the Integrated Discharge Service involved with each patient using a variety of communication methods including, verbal, written, interpersonal and computer, and passing information in a format that is appropriate to the individual request. Respond to external and internal telephone enquiries from staff and others in an efficient, tactful and helpful manner and ensure that any messages/information are passed to the appropriate person in a timely manner. Contribute to the overall effectiveness and development of the Integrated Discharge Service, the Division, the Trust and other partner organisations. Plan own workload in conjunction with Hub Manager to ensure continuity of service and support. To personally contribute to the overall effectiveness and development of the Integrated Discharge Service to ensure the delivery of safe and effective discharge processes. Take responsibility for ones own continuing professional development, including keeping up to date with activities of the wider Service. Maintain effective working relationships within Department and other officers of the Trust, in order to ensure delivery of professional service focused on achieving high level of patient satisfaction. Participate in any associated training in order to enhance knowledge and skills. To provide cover for colleagues during periods of leave, ensuring adequate cover to provide expected level of service, liaising with line managers as appropriate to ensure continuity of service. Support training for induction of any new Service members and support the identification of training needs and requirements. Undertake general clerical duties including photocopying, faxing and answering the telephone. To carry out other appropriate delegated duties as required by Hub Manager Please see attached Job Description and Personal specification for further details.

Female Personal Assistant Required-Preston


An exciting opportunity has arisen for a Personal Assistant to provide support to a lady within her own home.

As a Personal Assistant your duties will include supporting with all aspects of daily life, including personal care, domestic support and mobility.

We are looking for a caring, proactive and motivated individual with a passion for supporting others.

Previous experience is desirable but not essential, but a positive attitude and good work ethic is essential. You must have excellent communication and interpersonal skills.

This is a full time position for 31.5 hours per week with an hourly rate of £10.65 plus 5.6 weeks paid annual leave and the opportunity to join a workplace pension scheme.
For further information and duties, please contact us to obtain the full job description.


Quote employer ref: LILS/JG/JAN

Tel: 01772 558863-option 1
Or email: lils@disability-equality.org.uk

Permitted under Schedule 9, part 1 of the Equality Act 2010