Job Family:
Admitting Representative
Travel Required:
None
Clearance Required:
None
What You Will Do:
The Communications Operator is responsible for managing all incoming and outgoing calls received by the main switchboard/Private Branch Exchange
Handles basic questions about the business, including hours of operation, directions, and contacts; coordinates emergency codes and disaster control procedures
Monitors and updates patient status changes in EM
Assists with the registrations of patients as needed
Must be able to use overhead paging system to communicate information and locate hospital personnel
Coordinates emergency codes and disaster control procedures.
Monitors the temperature, humidity, and pressure of various hospital equipment
Serves as a mentor to new associates and assists in new employee orientation
Critical thinking, sound judgment, and strong problem-solving skills
Ability to function independently and manage own time and work tasks
Team oriented, open-minded, flexible, and willing to learn.
Performs other duties as assigned
What You Will Need:
High School graduate or equivalent (GED)
1 year of experience in Customer Service or Call Center
The annual salary range for this position is $37,600.00-$56,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
