Total 2 pr media communications job vacancies in Administrative / Clerical category in west end london w1d 4eq

We are looking for responsible Executive Secretary cum Marketing Communications to provide personalized secretarial and Marketing Communications support in a well-organized and timely manner.

You will work on a one-to-one basis on a variety of tasks related to manager's working life and communication.

Responsibilities

• Report directly to the General Manager for all Public Relations and Marketing related issues.
• Maintains a high profile within the media (print and otherwise) circle as well as trade and professional associations dealing with her/ his scope of responsibilities.
• Interacts with individuals outside the Hotel within her scope of responsibility, including, but not limited to journalists, writers, celebrities, clients, local hotel associations, competitors and other members of the local community as directed through local marketing conditions.
• Fully oversees and responsible for the operation and implementation of Public Relation strategies.
• Full responsibility on social media and e-commerce platform.
• To ensure all confidential and sensitive matters are strictly taken care and kept confidential at all times.
• All outgoing memos/letters/forms are properly distributed.
• Attend and screen calls before passing through to General Manager or relevant managers and executives.
• Ensure telephones are answered according to standard and messages are conveyed at all times.
• Ensures that policies and procedures in the hotel are followed.

• At least 2 years of relevant experience in communication
• Demonstrated success in developing and implementing comprehensive communication strategies.
• Experienced in crafting compelling narratives tailored to different segments of audiences and across different channels.
• Familiar with building positive relationships with media partners and influencers.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.

Admin Scale 6 - Communications Assistant (Sc6)

Key responsibilities
1. To provide a customer service function to people presenting to the Customer Centre with a housing need. Interacting with members of the public, providing initial advice and assistance to ensure their queries are dealt with as swiftly and efficiently as possible.
2. To ensure a prompt, courteous and helpful response when dealing with queries from members of the public or their representatives, including elected Members, outside agencies and partner organizations.

3. To be readily identifiable as a Customer Service Agent and comply with the dress code and/or uniform provided.
4. To refer housing applicants to relevant internal teams and to other agencies as necessary for advice on housing matters, welfare rights, social services, immigration and other issues using referral procedures.
5. To participate in appropriate training needs to gain a satisfactory level of knowledge appropriate for advising clients.
6. Constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with your own development and that of your role.

7. To carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation.

8. Undertake other duties compatible with your learning and development as required.

ADDITIONAL:

9. Use information technology systems to carry out duties in the most efficient and effective manner.

10. Achieve personal appraisal targets, as agreed by your line manager. Carry out duties and responsibilities in accordance with the Council’s customer care standards.

11. Be committed to the Council’s core values of serving the public first, being open honest and fair, and respecting all people and communities and to demonstrate this commitment in the way duties are carried out.

12. Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation

13. Carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation
14. At all times carrying out responsibilities/duties within the framework
Qualifications:
Working knowledge of the relevant legislation relating to homelessness and housing needs with particular reference to the Housing Act 1996 Part VII and the Homeless Reduction Act 2017.
Experience of providing excellent customer care.
Experience of dealing with the public providing practical advice in a housing field, to include substantial administrative experience.
Experience in working in a multi-racial, inner city environment.

Experience
Ability to respond sensitively to people experiencing a wide range of housing problems.
Ability to communicate and to present information clearly and concisely both verbal and written, with good attention to detail.
Proven Basic IT skills and ability to learn new systems.
Ability and willingness to follow instruction and learn new tasks.

Skills
A positive attitude towards teamwork and able to work as part of a team
Excellent timekeeping skills, able to attend work at required times.
Ability to organize own workload and meet deadlines and keep to working time frame
Ability to display sensitivity and maintain confidentiality.
Ability to adhere to the Council’s Dignity for All policy.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £17.76
Location: Islington, North London

Should you wish to apply for this job opportunity, please, send an up to date CV.