Total 17 Others level Administrative / Clerical job vacancies in Bath, BA2 3NZ

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Please see the attached job description and person specification for more information about the role.

Receptionist and Administrative AssistantTerm Time plus 5 Inset Day - 37 hours per week Monday - Thursday 8.00am - 4.00pm and Friday 8.30am - 4.00pmGrade 3, £24,790 - £25,584 (Actual Salary £21,298 - £21,981) Do you consider yourself to be a well organised and enthusiastic person?
Due to a change in staffing responsibilities, we are looking to appoint a Receptionist. This is a key role in the school and applicants must have a professional and friendly approach.
Our Reception is the first point of contact for all callers and visitors to the school and the highest standard of service is essential. We are looking for an individual who can greet our guests, direct calls and deal with associated administration.
Ideally you will have had experience in a reception environment, have good organisational skills, and have excellent computer and customer service skills.
Somervale School is a very popular, high achieving, 11 to 18 mixed comprehensive school situated in Midsomer Norton on the outskirts of Bath and on the edge of Somerset. The school occupies a large attractively landscaped site with an excellent range of specialist accommodation and facilities. We are part of the Midsomer Norton School Partnership, a multi-academy trust consisting of 35 Primary, Secondary and Special Schools.
We are an extremely successful medium sized school and that makes us unique in the local area. We have all the benefits of any other school with the added bonus of an attention to detail that you simply cannot achieve in a larger school. We place our students at the heart of everything that we do. We believe in working hard, being kind and enjoying learning. The school received its third judgement of Good by Ofsted in 2022. There are many advantages to working for us. Included in your actual annual salary is generous annual leave entitlement, access to a local government pension scheme, sick pay scheme, cycle-to-work scheme, free eye tests and employee assistance helpline. You also have access to an employee benefits platform which offers savings on everyday essentials to special offers on travel, dining, and entertainment.
We encourage early applications as we reserve the right to close the vacancy prior to the closing date if we receive sufficient applications for the role.Closing date for vacancy: 9am, Friday 8th November 2024Provisional date for Interview: Week Commencing 11th November

SEN & Pastoral Administrator and Clerk to Governors - required December 2024Hours: 37 hours per weekSalary range: Grade 5, Scale points 11 to 17 £25,979 - £28,770
(Actual pro rata salary: £22,918 - £25,380)Contract: Permanent, Full time with 5 inset days and 5 days in the school holidayThe RoleWe are seeking an exceptional, highly motivated and hard working individual to join our team. The post requires someone calm, who thrives working under pressure and can multi-task, and enjoys constantly changing demands. You must have a strong secretarial or administrative background with excellent communication skills as you will be a principal contact for parents/carers in relation to pupil welfare, behaviour and barriers to learning.This is a key role in the school with involvement in the SENCO and pastoral areas combined with the Clerk to Governors responsibilities. You will be required to assist with the smooth running of the school office and offer high-quality support. Key Responsibilities:Referrals to external agencies Behaviour/SEN profiles regularly updated Supporting the Head of Pastoral Care and SENCO - arranging meetings and typing minutesOversee calendars for the Head of Pastoral Care and SENCO Actively support both Head of Pastoral Care and SENCO within their roles Manage/monitor the Single Central Record and meet with the safeguarding governorEffectively work with the Chair of Governors, and with the headteacher and other governors for the Clerk to Governor roleAbout you:Qualifications in Maths and English.The post-holder will need good interpersonal skills and be able to work as an effective team member with the ability to work independently and show initiative. Assertiveness, discretion and good communication skills will be essential. These qualities could come from a variety of backgrounds and will preferably include an understanding of young people and a willingness to uphold the school values, with high expectations for all. The post-holder will need to be computer-literate and have a good knowledge of Microsoft Word, Excel and google computer systems (and the ability to adapt to new software packages) A three-day First Aid at Work qualification (note: training for this can be provided). Benefits of working with us:There are many advantages to working for us including 26 days’ annual leave (rising to 31 after 5 years service) plus bank holidays, access to a government pension scheme, sick pay scheme, cycle-to-work scheme, free eye tests and employee assistance helpline. You also have access to an employee benefits platform which offers savings on everyday essentials to special offers on travel, dining, and entertainment. We encourage early applications, as we may close the vacancy before the closing date if we receive a strong pool of candidates.

Please see the job description attached for all duties and responsibilities for this Children`s Therapies administration post.

The Patient Pathway Coordinator will assist the Administration Team to deliver high quality administration to ensure the seamless transition of the patient journey, from initial referral into the IHG service through to discharge back to the referring GP, providing an effective, efficient and best possible patient experience. Daily Responsibilities Management of Appointment System: · Provide first response to patient enquiries in a timely manner via phone, email or fax. · Follow standard operating procedures for efficient management of all patient appointments through the NHS E Referral System and the Patient Administration System (PAS) SystmOne within departmental KPIs. · Liaise with theatre practitioners, clinicians, other members of staff, GP Practices and other external organisations to provide a first-class service to our patients. · Plan/schedule clinics and surgical lists to meet the business requirements under the direction of the Patient Admin team Lead. · Maintain quality targets regarding patient waiting times. Management of the Patient Medical Record · Ensure patient records are well maintained and information recorded accurately and updated with most up to date contact information. · Ensure all correspondence, reports, and test results are actioned accordingly and scanned into the patient record in an efficient and timely manner. Specific Tasks · Use initiative, planning and organisational skills to maintain an effective and efficient working office. Be able to prioritise workload in order to keep organisation deadlines and KPIs. · To support other team members by performing peer reviews to ensure competencies remain high. · Undertake quality audits on patient administration and records. · Support the Patient Admin Team Lead to review clinic and theatre utilisation daily to ensure gaps in both clinic and theatre sessions are filled/adjusted where possible. Escalate clinic capacity issues as required. · Monitor workload within their speciality of responsibility to ensure KPI’s are met and if/when appropriate offer support to other members of the team. Reporting regularly to the Patient Admin Team Lead and escalating any issues/challenges when necessary. · To deal with patient’s queries offering non-clinical advice as required and escalate to the relevant team as necessary communicating professionally, with empathy and understanding the sensitive complex nature of information. · Booking and rebooking clinic/surgical appointments including printing and sending out appointment confirmation letters. · Booking surgical appointments within national and local KPIs whilst managing patient expectations around choice. · Management of appointment outcomes according to each specific specialty pathway and any other further actions required e.g tests, funding applications, onward referrals. Ensuring accuracy and Referral to Treatment Times are adhered to. · Management of the onward referral process according to each specific specialty and CCG ensuring accuracy and quality. · Production, checking and sending of electronic discharge summaries to GPs within 24 hours via SystmOne or NHS email. · Production, checking and sending of clinic letters to referrers & patients via SystmOne, secure email or post within contractual CCG KPIs ensuring quality and accuracy. · Management of the patient pathway through the Prior Approval process in line with CCG policies and escalating issues, as necessary. · Follow standard operating procedures for efficient management of the Patient Administration. · Carry out other administrative duties commensurate with the role. · Maintaining and management of all waiting/task lists within SystmOne ensuring the patient moves through their pathway efficiently and within departmental KPIs timeframes.

The Patient Pathway Coordinator will assist the Administration Team to deliver high quality administration to ensure the seamless transition of the patient journey, from initial referral into the IHG service through to discharge back to the referring GP, providing an effective, efficient and best possible patient experience. Daily Responsibilities Management of Appointment System: · Provide first response to patient enquiries in a timely manner via phone, email or fax. · Follow standard operating procedures for efficient management of all patient appointments through the NHS E Referral System and the Patient Administration System (PAS) SystmOne within departmental KPIs. · Liaise with theatre practitioners, clinicians, other members of staff, GP Practices and other external organisations to provide a first-class service to our patients. · Plan/schedule clinics and surgical lists to meet the business requirements under the direction of the Patient Admin team Lead. · Maintain quality targets regarding patient waiting times. Management of the Patient Medical Record · Ensure patient records are well maintained and information recorded accurately and updated with most up to date contact information. · Ensure all correspondence, reports, and test results are actioned accordingly and scanned into the patient record in an efficient and timely manner. Specific Tasks · Use initiative, planning and organisational skills to maintain an effective and efficient working office. Be able to prioritise workload in order to keep organisation deadlines and KPIs. · To support other team members by performing peer reviews to ensure competencies remain high. · Undertake quality audits on patient administration and records. · Support the Patient Admin Team Lead to review clinic and theatre utilisation daily to ensure gaps in both clinic and theatre sessions are filled/adjusted where possible. Escalate clinic capacity issues as required. · Monitor workload within their speciality of responsibility to ensure KPI’s are met and if/when appropriate offer support to other members of the team. Reporting regularly to the Patient Admin Team Lead and escalating any issues/challenges when necessary. · To deal with patient’s queries offering non-clinical advice as required and escalate to the relevant team as necessary communicating professionally, with empathy and understanding the sensitive complex nature of information. · Booking and rebooking clinic/surgical appointments including printing and sending out appointment confirmation letters. · Booking surgical appointments within national and local KPIs whilst managing patient expectations around choice. · Management of appointment outcomes according to each specific specialty pathway and any other further actions required e.g tests, funding applications, onward referrals. Ensuring accuracy and Referral to Treatment Times are adhered to. · Management of the onward referral process according to each specific specialty and CCG ensuring accuracy and quality. · Production, checking and sending of electronic discharge summaries to GPs within 24 hours via SystmOne or NHS email. · Production, checking and sending of clinic letters to referrers & patients via SystmOne, secure email or post within contractual CCG KPIs ensuring quality and accuracy. · Management of the patient pathway through the Prior Approval process in line with CCG policies and escalating issues, as necessary. · Follow standard operating procedures for efficient management of the Patient Administration. · Carry out other administrative duties commensurate with the role. · Maintaining and management of all waiting/task lists within SystmOne ensuring the patient moves through their pathway efficiently and within departmental KPIs timeframes.

Please see the attached job description and person specification for more information about the role.

Please see the attached job description and person specification for more information about the role.

Please see attached Job Description and Person Specification for further information regarding main responsibilities.

1. General duties Undertake a variety of administrative duties to assist in the smooth running of the RICE Centre including the provision of secretarial and administrative support to clinical staff and other members of the RICE Team. Offer exceptional customer and supporter care through delivering friendly and efficient assistance to the RICE team ensuring a positive and friendly experience for patients, families, supporters and other visitors either in person or via email or phone. Reception duties including greeting patients and visitors to the centre, answering the phones, and emails. Inputting data and producing reports from databases including the patient database and the fundraising database. Ensure waiting area and reception are kept clean and tidy To be flexible to the needs of the Centre to ensure the smooth running of the reception and Memory Clinic Establish and maintain effective communication and confidentiality of information 2. Patient records To provide medical secretarial services including word processing, filing, audio typing, photocopying and the composition of letters. To provide a fast and accurate copy and audio typing service to the centre, producing clinic letters and other documents. Maintain systems and process to ensure that patient information/data is available at the right time, that they are in the right place, and that they are complete and accurate Update patient information/data as required including once patients have been seen, ensuring notes are accurate and up to date. Maintain accurate confidential database records for all patients. Annual archiving of patient records following relevant policies and procedures. 3. General To support in the organisation of courses we run at RICE. Managing external booking for the meeting rooms, ensuring finance manager is aware of any invoices that are required. Setting up the meeting rooms when booked, and assisting with AV equipment as required.

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Please see the attached Job Description and Person Specification for more information about the role.

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Admin Officer needed in Bath, £11.59ph - Reference: RQ1229188

1. Provide Microsoft Office and other information technology support, including the effective presentation and layout of reports and information, the composition of letters when requested, the maintenance of data bases and presentation of statistical information.

2. Demonstrate IT skills and the use of IT systems to other staff members within the team.

3. Develop and maintain information systems (spreadsheets/databases/charts). Input and retrieve management information. To respond to information and requests by colleagues and Members.

4. Arrange meetings as required, including date, venue, refreshments etc and providing the relevant documentation.

5. Attend meetings, take notes/minutes, and arrange distribution.

6. Maintain staff outlook diary and making appointments and other diary arrangements as requested.

7. Support team members and managers in maintaining accurate files, distribution of forms/tenders and keep records as necessary. To ensure that all personal information is maintained in a secure environment in accordance with the Data Protection Act.

8. Act as the first and central point of contact for the service both by telephone and in person. To determine and/or act independently, the initial response to enquiries which may be of a confidential/volatile nature.

9. Cover for other members of administrative staff across teams as needed.

10. Carry out financial duties in accordance with the financial regulations of the Client using appropriate software:
a) processing invoices
b) resolve queries relating to invoices
c) update and maintain spreadsheets
d) calculate costs on provider invoices including variations and enter on the IT system
e) raise purchase orders and set up new suppliers
f) raise debtor invoices and set up new debtors
g) process card payments using webpay

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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