Total 6 Junior Executive level Administrative / Clerical job vacancies in Newport

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

• You will relay critical information to staff members, management, or external customers via telephone or in person.
• You will research rules, regulations, and procedures to resolve questions or issues.
• You will process travel vouchers in accordance with Joint Travel Regulations (JTR).
• You will prepare and assemble background material to include historical reports, pertinent regulations and directives, mission, and functional statements and SOPs for inclusion in correspondence.

Starting at $49,838 Per Year (GS 6)

Please see attached job description and personal specification for this administrative role for further details.

To provide an essential support service relating to all Service Users of the Clinical Photography Department, which includes handling telephone calls for diagnostic imaging appointments and meeting & greeting service users to the Department. To provide quality Clerical Officer Support to the department and its Service Users. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with Health Board policies and procedures, ensuring all documentation is updated in line with service requirements and standards. To answer telephone calls in an efficient and courteous manner ensuring a high level of professionalism is maintained. Main Responsibilities: To undertake booking of appointments in line with set criteria ensuring that all protocols are adhered too. To arrive clinics in a timely manner. Organises own day to day workload. Responsible for updating all waiting list entries in line with departmental standards. To receive, process and document referrals within agreed timescales, ensuring action is taken regarding urgent referrals in line with speciality requirements. Any cancellations are to be undertaken following the set criteria for the speciality. Patients must be rebooked within specified time scales. Any problems meeting these criteria, including late cancellations, should be highlighted to the Head of Service. Ensure that all appointments are booked in line with current booking criteria. Ensure acknowledgement and confirmation letters are sent to patients accordingly to set criteria and protocols. To receive telephone enquiries in a timely and efficient manner maintaining a high level of professionalism. Respond to enquiries / queries, escalating issues when necessary. Deal with telephone queries from internal and external agencies and patients in a professional manner in accordance with the Data Protection Act and Statutory policies and procedures. To deal with all enquiries and complaints promptly and sympathetically and inform the supervisor of any problems immediately. Maintain good communication and liaison with other staff, wards, departments, and the general public. Cancel and re-arrange existing appointments. Responsible for contacting patients by telephone regarding the cancellation of appointments at short notice. Record CNA (Cannot attend appointment) and DNA (Did not attend for appointment) as per protocols. Record accurate and complete information for all patients on relevant databases. All staff to liaise with colleagues regarding annual leave prior to authorisation from Head of Service. Assist with basic training of new staff by demonstrating own duties. To work within standard operating procedures with supervisor on hand to give advice when necessary. Clerks are responsible for covering colleagues during periods of annual leave and sickness. All staff must have a full understanding of current Welsh Assembly Referral to Treatment (RTT) guidelines. Undertake appropriate training. Undertake general office duties as required. To follow protocols and standards, manual and computerised, ensuring these are undertaken accurately within agreed timescales. Flexible to the needs of the service to ensure smooth running of the clinical photography & medical illustration department. Actively participate in the duties of the clinical photography & medical illustration department as required.

On the Isle of Wight our new Children’s Service leadership team understand that our social workers and our staff require the right environment to succeed in this challenging, rewarding, and important field.



Our vision is ‘creating change together’, which drives our values and behaviours to create change - in partnership with our children and families, our dedicated Children’s Service staff, our partners, and community services, to improve the lives of children on the Isle of Wight.



We value and respect the work you do and ensure our social work teams are given the right tools, conditions, support, and guidance needed to make real change happen.



Our social workers benefit from Social Work Personal Assistants to help with admin, diary management, visits, and recording; so social workers can spend more time with families.



This is a unique and exciting time to join our team. Following the successful completion of our 10-year partnership with Hampshire County Council on the 31st of January 2024, we have welcomed a brand-new senior leadership team with the determination and skill to build our new Children's Service.



Together they are already working to create one connected directorate, where Children’s Social Care and our Education, Inclusion and Access services are 100% focussed on improving the lives of children and families on the Isle of Wight.



Here in Children’s Social Care we are reviewing and redesigning our child assessment safeguarding service with the aim of reducing caseloads, improving the quality of reflective supervision, and creating the right conditions for social workers to focus on positive impacts and outcome for children.



We are seeking dedicated, skilled, and ambitious business administrators who share our vision to get things right for children, at the right time, in the right place, with the right support and intervention.



Do you...



Want a new challenge?

Want to work in a dynamic environment?

Want to focus on improvement and continual learning?

Share our vision and ambition to get things right for children?

Share our aim to intervene at the right time, in the right place and with the right support?



If the answer is yes, we would love to hear from you!



Our practice model is:

· Relational

· Strengths based

· Solution focussed

· Restorative



We embody this model in all our relationships. We embrace an inclusive culture and will support you in your role and challenge you to be your best.

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. To provide administration support to the diabetes optimisation team conducting diabetes optimisation reviews in the community. To support and assist in co-ordinating the administration duties for the Project Manage the clinic booking process To deal with telephone calls from members of the public, internal/external stakeholders who have contacted the team to book or change appointments and to give advice and support to those enquiring in relation to the diabetes reviews. To arrange and support meetings on behalf of the Diabetes Optimisation team to include the taking and transcribing of notes and action points as required. To copy and circulate documents as required, including paperwork relevant to diabetes assessments ensuring timely distribution. To undertake the co-ordination and processing of procurement requisitions using the Oracle system. Assist the team in meeting challenging deadlines which will require robust and timely systems of communication. Provide and receive information in an appropriate manner ensuring that all aspects of the Data Protection Act are complied with. Gather and input data necessary to compile reports To assist in the maintenance of the filing system. To assist in the co-ordination of Diabetes Optimisation Reviews. To be responsible for prioritising own work load and to be able to multi task where priorities dictate.