Total 5 Junior Executive level Administrative / Clerical job vacancies in Norfolk, NR31 9BW

• You will prepare correspondence ensuring it is properly formatted and grammatically correct.
• You will prepare performance evaluations and fitness reports for all staff to ensure all reports are properly formatted, grammatically, correct and dispatched within the required timeframes.
• You will maintain office files in subject and chronological order.
• You will access the government travel card information system to monitor transactions of travel card recipient's garnishment of accounts due to delinquency of payment and identify delinquent accounts.

Starting at $44,736 Per Year (GS 6)

• You will compile written reports to provide status updates.
• You will operate automated computer systems to maintain and update electronic records and data.
• You will answer inquiries of a general nature to make referrals to responsible staff members.
• You will determine specific action to take to correct discrepancies, errors, or problems following instructions and procedures.
• You will research rules, regulations, and procedures to resolve questions or issues.
• You will compose correspondence (e.g., technical reports, presentations) observing proper format, grammar, spelling, capitalization, and punctuation.
• You will perform duties as a Command Pay and Personnel Administrator (CPPA).
• You will ensure all documents and information for personnel and pay support are relayed to the appropriate supporting organization.

Starting at $49,713 Per Year (GS 7)

Administrative & Enquiry Assistant
Salary between £22368 and £25989 per annum

Based at Regis Place Offices, King’s Lynn

We have an opportunity for you to join our Care and Repair Team. You will deal with telephone and written enquiries for new and existing clients of the Home Improvement Agency. You will actively promote the services to ensure the client is aware of what can be provided to help remain in their own homes to achieve better health and wellbeing for the client.

You will have experience of working in a busy office, with operational knowledge of computer systems including word processing and spreadsheets. You will have excellent communication and interpersonal skills to provide good customer care and you must be able to work accurately under pressure to meet deadlines.

Apply online at www.west-norfolk.gov.uk or contact us on personnel@west-norfolk.gov.uk

Closing Date: 29 August 2024

Job Title - Personal Assistant Dementia Support Worker

Location - Community Engagement Centre, Ford Street, Walsall, WS2 9BW (Travel around Walsall)

Salary - £21,931.00per annum - depending on skills and experience

Contract type - Permanent

Working hours - Full Time



About the role

GreenSquareAccord are seeking a knowledgeable, enthusiastic and proactive individual to support the delivery of this successful service that began in October 2015. We are looking for an individual to join the existing team to deliver this valuable service.

The post will support memory assessment services in providing practical interventions to people from the time of diagnosis of dementia for a maximum period of 12 weeks.

This role does not involve any personal care.

The post will work alongside existing services in the dementia pathway to support people from diagnosis until they are signposted to other forms of support. The role is to assist people with the more practical aspects of adjusting to a long-term, life-limiting condition to enable people to prepare themselves for what the future will bring.

The post will have a working base at our Community Engagement Centre, Ford St., Walsall, WS2 9BW, but the post holder will be expected to work across Walsall at a number of different locations. Therefore a clean driving licence and access to own transport is essential.

Every support worker works to person-centred principles, recognising that each service user - and their carer - is different.

The successful candidate must work to the principle that service provision is \"needs-led\" and not \"provider-led\", focusing on the person with dementia, their carer and family`s individual overall needs, requirements and preferences.





Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.





About you

The post requires:

A good knowledge and understanding of the needs of people with dementia and their carersGood organising and time-management skillsA clear understanding of the different types of dementia and the effects this can have on the individual and their family and friendsThe ability to liaise effectively with internal departments and external agencies at all levels.The ability to work in a highly pressured environment, remaining calm and professional at all times.The ability to work as part of a team that is hosted within an external organisation.The ability to adapt to change




About us



GreenSquareAccord is one of the biggest social housing and care providers in England, we provide care and support to some of the most vulnerable people in society. This includes older people`s residential care, Specialist dementia care, Mental health nursing and supported housing for people with learning disabilities, with over 25 years` experience in over 100 care schemes, providing three million hours of care each year - GreenSquareAccord provides a hugely rewarding place to work

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.





Our purpose

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.



Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.



Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.



Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.




The GSA Way



We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.



A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.



Our five core commitments are:



We believe our customer is everythingWe are one teamWe are supportive and caringWe are business-minded for social purposeWe are curious and ambitious.


You can read more about the GSA Way in our recruitment pack.





Benefits



In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.



How to apply





If you wish to apply for this role please email a copy of your up to date CV to recruitment@greensquareaccord.co.uk.





All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.



Closing Date - 30.04.2024

Interview Date - W/C 2.5.2024

Customer Service and Administrative Assistant
We are currently recruiting for a skilled Customer Service and Administrative Assistant. As a Customer Service and Administrative Assistant, you will play a crucial role in ensuring a seamless and positive experience for customers. This role requires excellent communication and organisational skills, as well as a commitment to delivering outstanding customer service.
Responsibilities:

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolving customer issues and concerns, demonstrating empathy and a customer-centric approach.
• Providing product information, troubleshooting assistance, and guiding customers through the resolution process.
• Assisting with day-to-day administrative tasks to ensure smooth operations.
• Managing and organising documentation, including customer records and administrative files.
• Coordinating schedules, meetings, and travel arrangements for team members.
• Processing customer orders accurately and efficiently.
• Collaborating with internal teams to ensure timely order fulfilment and delivery.
• Monitoring order status and keeping customers informed of any delays or issues.
• Maintaining accurate and up-to-date records in the company database.
• Generating reports and summaries as needed for management and team members.

Qualifications:

• Previous experience in customer service and administrative roles.
• Strong communication skills, both written and verbal.
• Exceptional organisational and multitasking abilities.
• Proficiency in MS Office suite and basic knowledge of CRM systems.
• A positive attitude and a commitment to delivering outstanding customer service.

• How to Apply:
  If you are interested in this exciting opportunity as a Customer Service and Administrative Assistant, please submit your CV and cover letter to this company. We look forward to hearing from you!
  If you are interested in this opportunity and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please contact me on 01772 208966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk.

Proud member of the Disability Confident employer scheme