Total 63 Administrative / Clerical job vacancies in Bolton, BL3 5HP

Duties will include: Processing referrals, inputting data, taking telephone queries, archiving patient notes, preparing reports, preparing notes, photocopying, updating caseload , minute taking and other general office duties.

For detailed job description and main responsibilities please see the attached job description and person specification for the role, alternative please see contact details below. Key Relationships: Specialty Managers, Consultants and Medical Staff, Nursing Staff, other secretarial team members (Senior Medical Secretaries, Support Secretaries, Admin Assistants, Clerical Officers) JOB PURPOSE: The post holder will be responsible for providing an efficient secretarial service to the Obstetrics & Gynaecology Team. The post holder will provide cross cover for fellow secretaries whenrequired. Core/Key areas will include:- To provide a full medical secretarial and administrative support General office duties including e-mail and computer systems, word processing. To assist the OBM/BSM/OSM to facilitate the smooth running of the Obstetrics and Gynaecology services Key Responsibilities:- Provision of secretarial duties and administrative support to ensure the efficient and smooth running of the Obstetrics and Gynaecology team. This includes:- To assist with the management of the Consultants waiting lists (inpatient and outpatient) in line with the Referral to Treatment pathways and access policy. Typing of day-to-day correspondence on behalf of the Consultant/s and/or practitioner/s working in the department, ensuring that the departmental clinical correspondence targets are adhered to. To organise the Consultants clinical, academic and professional commitments by managing their diary, co-ordinating clinics and arranging meetings/appointments. Taking minutes and preparing the agenda for the maternity governance meeting. Acting independently to prioritise work load. Exercise independent judgement and initiative when resolving problems. To ensure the timely production of an accurate clinical record of each patient episode using relevant IT systems and databases, including case note tracking and logging 18 week outcomes onto LE2.2 Minimising queries by ensuring letters are completed for each patient episode in a timely manner. Receive urgent dictation from Clinicians via Digital Dictation systems in use, and prepare the requested correspondence and, if applicable, email the information via the secure email systems. Liaise with other hospital / departments to ensure appropriate request forms are sent for various investigations and/or appropriate onward referrals are made in a timely manner to ensure the delivery of effective patient care. Organising access to patient records and ensuring safekeeping of records within the department. Filing of all clinical correspondence correctly and efficiently into patients case notes ensuring that the department filing policy is adhered to. To maintain bring forward and follow up systems associated with patients investigations and results to ensure the continuity of patient clinical care within set timescales and adhering to Trust guidelines, policies and procedures. Arranging patients investigations and collating results as necessary and, where necessary, update the investigation checker Excel document as appropriate. To act as a point of contact for the consultant/s and/or practitioner/s, dealing with enquiries received by letter, email or telephone from GPs, other Hospital departments, health care professions, patients and their families, in an understanding and timely manner. To take clear, concise, accurate messages from the above groups ensuring they are passed on within an acceptable timescale. To assist the OSM/BSM/OBM in the generation and collation of information relating to complaints within required timescales. To be responsible for collating information for audit purposes. Report annual leave, study leave and sick leave to the OSM/BSM and maintain up to date work schedules and pathways to enable other medical secretaries / temporary staff to cover in the event of annual/sick leave. Undertaking of general office duties such as photocopying, scanning, filing etc and to type and distribute minutes of meetings as appropriate. To ensure mandatory training requirements are kept up to date. To carry out any other duties which may be required and to provide cover for Medical Secretaries within the department. LEGAL & PROFESSIONAL RESPONSIBILITIES Adhere to Trust and departmental policies and procedures. Maintain a safe environment for yourself and others, taking reasonable care to avoid injury. Co-operate with the Trust to meet statutory requirements. Maintain registration, and nursing competencies, and comply with NMC code of Professional Conduct, and related documents. Sustain and improve own professional development by personal study, work based learning activities, and by using opportunities provided by the Trust. Keep up-to-date with legal matters that may arise during the course of duty. Health, Safety and Security: All employees have a duty to report any accidents, complaints, defects in equipment, near misses and untoward incidents, following Trust procedure. To ensure that Health and Safety legislation is complied with at all times, including COSHH, Workplace Risk Assessment and Control of Infection. Confidentiality: Working within the trust you may gain knowledge of confidential matters which may include personal and medical information about patients and staff. Such information must be considered strictly confidential and must not be discussed or disclosed. Failure to observe this confidentiality could lead to disciplinary action being taken against you. Data Quality All employees are reminded about the importance of Data Quality and staff should make themselves aware of both departmental and corporate objectives for Data Quality. Data Quality forms part of the appraisal and objective setting process for staff responsible for data entry and data production; staff should ensure that they adhere to policies and procedures at all times. Failure to do so may result in disciplinary action being taken. Codes of Conduct and Accountability: You are expected to comply with relevant Bolton NHS Foundation Trust codes of conduct and accountability. Infection Prevention and Control: You must comply with all relevant policies, procedures and training on infection prevention and control. Safeguarding Children and Vulnerable Adults: You must comply with all relevant policies, procedures and training on safeguarding and promoting the welfare of children and vulnerable adults. Valuing Diversity and Promoting Equality: You must comply with all relevant policies, procedures and training on valuing diversity and promoting equality. Training: Managers are required to take responsibility for their own and their staffs development. All employees have a duty to attend all mandatory training sessions as required by the Trust. Any other general requirements as appropriate to the post and location The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder. Date Prepared: 31st October 2023 Prepared By: Business Support Manager / Operational Support Manager Agreed By: Employee Service Centre Employees Name and Signature: Date: Managers Name and Signature: Date: PERSON SPECIFICATION ESSENTIAL DESIRABLE METHOD OF ASSESSMENT Education/ Qualifications Proven record of a good standard of education with Medical Secretarial AMSPAR qualification or equivalent experience RSA Level 3 or equivalent IT qualification or experience Application Form Portfolio Interview References Experience Experience as a medical secretary in a health care setting Use of NHS systems e.g. Digital Dictation, LE2.2, CRIS, ORMIS etc Experience of using digital audio transcription software Experience of using multiple software programmes e.g. Excel, Word, etc Experience of working within Obs & Gynae services Application Form Interview References Portfolio Skills and Abilities Audio typing skills Good grammar and spelling Attention to detail Good organisational skills, ability to prioritise Data inputting skills Excellent communication and good interpersonal skills Good telephone manner Able to work as part of a team and also on own initiative Ability to use LE2.2 Ability to use CRIS Ability to use digital dictation system Knowledge of various patient pathways and outcomes Application Form Interview References Work Related Circumstances Ability to base decisions on improved patient care Pleasant, enthusiastic, show initiative Flexibility in working hours Able to adapt to change Further education - showing willingness to learn Ability to show empathy and compassion to patients and colleagues Ability to show flexibility of approach Ability to demonstrate creative thinking DBS check Pre-employment checks Prepared By: Business Support Manager / Operational Support Manager Bolton NHS Foundation Trust Date: 31st October 2023

For detailed job description and main responsibilities please see attached job description and person specification for the role.

For detailed job description and main responsibilities please see attached job description and person specification for the role.

Band 3 - Booking Clerk

Full time 37.5 hours per week. Fixed term for 18 months or secondment.

The Access, Booking & Choice Team have an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied.

The department is the central hub for outpatient and inpatient booking, and operates flexibly over 7 days a week. You will be responsible primarily for providing a comprehensive booking service, whilst additionally completing all associated tasks to ensure our patients receive an excellent first impression, whilst ensuring all necessary data is recorded to facilitate the patient’s attendance management under the 18 week and national cancer pathways.

Duties will include liaising with patients and internal departments over the telephone, registering patients and their referrals, booking and confirming appointments/admissions using LE2.2, Somerset, Choose and Book and ORMIS, dealing with enquiries, using waiting lists to manage patients, escalating capacity requirements, filing and other general clerical duties

You should have the ability to work flexibly to meet the needs of the service, including covering for colleagues during absence and annual leave. The ideal candidate will have knowledge and experience of working in a similar administrative environment.

Previous applicants need not apply.

To provide an efficient and effective booking service and associated function to all patients accessing services provided by the Trust.
• Helping to ensure that there are robust systems in place that assist the service user and other staff to provide safe and effective services
• Helping to ensure that all teams work to agreed standards across the specialty, providing a first class service and appropriate management of referrals, waiting lists, appointing and data recording takes place to meet local and national targets, income generation and compliance with Trust standards and policy.
• Will have a full understanding of booking processes, and ensure standards are implemented, adhered to, maintained and approved to ensure patients are appointed and their pathway is managed appropriately.
• Liaising with patients / carers to agree all appointments / attendances, cancellations and re-booking. Manage non-attendance in line with the Trust’s Access Policy.

You should have the flexibility to meet the needs of the service, including evening and weekend working; covering for colleagues during absence and annual leave.

We know we can provide you with a great place to work, alongside a fantastic team who are all pulling together to give the people of Bolton the best care possible.

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

To provide an efficient and effective booking service and associated function to all patients accessing services provided by the Trust.
• Helping to ensure that there are robust systems in place that assist the service user and other staff to provide safe and effective services
• Helping to ensure that all teams work to agreed standards across the specialty, providing a first class service and appropriate management of referrals, waiting lists, appointing and data recording takes place to meet local and national targets, income generation and compliance with Trust standards and policy.
• Will have a full understanding of booking processes, and ensure standards are implemented, adhered to, maintained and approved to ensure patients are appointed and their pathway is managed appropriately.
• Liaising with patients / carers to agree all appointments / attendances, cancellations and re-booking. Manage non-attendance in line with the Trust’s Access Policy.


This advert closes on Monday 29 Apr 2024

Proud member of the Disability Confident employer scheme

To provide an efficient and effective booking service and associated function to all patients accessing services provided by the Trust. Helping to ensure that there are robust systems in place that assist the service user and other staff to provide safe and effective services Helping to ensure that all teams work to agreed standards across the specialty, providing a first class service and appropriate management of referrals, waiting lists, appointing and data recording takes place to meet local and national targets, income generation and compliance with Trust standards and policy. Will have a full understanding of booking processes, and ensure standards are implemented, adhered to, maintained and approved to ensure patients are appointed and their pathway is managed appropriately. Liaising with patients / carers to agree all appointments / attendances, cancellations and re-booking. Manage non-attendance in line with the Trusts Access Policy.

We have an exciting opportunity for a receptionist to join our growing team at Meade Law. We are a Legal firm that specialises in personal injury, clinical negligence, industrial disease, general litigation and insurance.

We are looking for someone who will provide a friendly and professional admin duties to ensure our clients and visitors are dealt with in a polite and helpful manner. From dealing with telephone enquiries, transferring calls, filing, taking and relaying messages to welcoming clients and visitors on site and all other admin duties. This role is vital to ensure we continue to deliver a professional and friendly service.

As our admin assistance, you will also have the responsibility for the collection and distribution of incoming and outgoing office mail, carrying out filing, scanning, photocopying and shredding duties. Inputting of client data onto our client system as well as other relevant administration duties as and when required.

What can we offer you?
• Annual pay reviews and increases
• Full time contract (Monday-Friday)
• 20 days holiday (28 days including bank holidays)
• Town centre location
• Free Parking
• Continuous training and development

We are not looking for someone with lots of experience, we want someone who has a passion for delivering excellent customer service, confident, organised, has an eye for detail and the ability to work accurately. Salary is dependant on experience

So, if this sounds like you and your confident with IT (Microsoft Word and Excel) dedicated & motivated with the desire to learn and progress within the company, then what are you waiting for?

Apply now!

Provide a highly professional first point of contact and secretarial and administrative support to the management team, including maintenance of diary system, making arrangements for meetings, supply of information, etc, maintaining confidentiality at all times.Service meetings, as required; to include arranging the meetings/seminars, venue and facilities, preparing and issuing of agendas, taking accurate minutes, typing up and distributing to all relevant parties in a timely and professional manner.Ensure that agreed actions from meetings/communications are clearly typed up and distributed and, as appropriate, flagged for follow-up with relevant parties.Type policies, protocols, guidelines and procedures, as directed, circulating to relevant staff within the organisation at various stages of the consultation and implementation process. Prioritise own workload in order to meet deadlines and be responsive to changing and competing priorities.

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.

37.5 hours per week. Permanent posts.

The Health Records team at Bolton NHS Foundation Trust has an opportunity for an enthusiastic, motivated and flexible individual to join our team working the night shifts. Services operate flexibly over 24 hours, seven day a week. You should have the ability to work flexibly to meet the needs of the service. Across both sites including Bolton one.

The role is a physically demanding role and you will be responsible primarily for providing a notes provision service, whilst additionally completing all associated administration tasks.

You will be required to retrieve case notes from within the health records library or from areas across the Trust site, which may require the lifting of boxes and pushing of trolleys up and down corridors. Duties will include storage and retrieval of case notes, provision of an emergency notes service, case note preparation for clinics and elective admissions, dealing with enquiries, filing, use of LE2.2, customer service. You will be expected to have excellent communication and interpersonal skills and the desire to work in a patient focussed environment. You will also need to have good IT and organisational skills. The ability to work under pressure to meet deadlines is essential.

You will need to be able to work using your own initiative and without direct supervision. The ideal candidate will have knowledge and experience of working in a similar environment.

Previous applicants need not apply
• Duties will include storage, retrieval and archiving of case notes to support both inpatient and outpatient episodes, elective and emergency care 24 hours a day, customer service, patient registration and data input.
• Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
• When dealing with elective admissions prioritise allocated day’s work, print off allocated ward lists and pre-assessment clinics. Locate, retrieve, prepare and track casenotes and file in date order in appropriate bins for collection.
• If casenotes are not in main storage areas use tracking system to locate and request where necessary.
• Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or casenotes either manually or electronically.
• Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
• Ensure Case notes are prepared in accordance with Health Records Standards.
• Ensure Case notes are dispatched to Outpatient areas within the Trust and clinics held in the community/other Hospitals



The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.
• Duties will include storage, retrieval and archiving of case notes to support both inpatient and outpatient episodes, elective and emergency care 24 hours a day, customer service, patient registration and data input.
• Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
• When dealing with elective admissions prioritise allocated day’s work, print off allocated ward lists and pre-assessment clinics. Locate, retrieve, prepare and track casenotes and file in date order in appropriate bins for collection.
• If casenotes are not in main storage areas use tracking system to locate and request where necessary.
• Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or casenotes either manually or electronically.
• Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
• Ensure Case notes are prepared in accordance with Health Records Standards.
• Ensure Case notes are dispatched to Outpatient areas within the Trust and clinics held in the community/other Hospitals.


This advert closes on Tuesday 26 Mar 2024

Proud member of the Disability Confident employer scheme

Duties will include storage, retrieval and archiving of case notes to support both inpatient and outpatient episodes, elective and emergency care 24 hours a day, customer service, patient registration and data input. Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing. When dealing with elective admissions prioritise allocated days work, print off allocated ward lists and pre-assessment clinics. Locate, retrieve, prepare and track casenotes and file in date order in appropriate bins for collection. If casenotes are not in main storage areas use tracking system to locate and request where necessary. Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or casenotes either manually or electronically. Update LE2.2 tracking system to show location and current status of casenotes in relation to document management. Ensure Case notes are prepared in accordance with Health Records Standards. Ensure Case notes are dispatched to Outpatient areas within the Trust and clinics held in the community/other Hospitals.

This highly successful and well-established solicitors is looking to recruit a Legal Secretary on a temporary basis to start immediately. The role is paying up to £13.00 per hour and is ongoing on a week-to-week basis, working in fantastic offices in Bolton.

What will you be doing as a Legal Secretary?
Working for a partner, you will carry out work in the Family and Care department. The role will include:
* Digital audio transcription
* Answering telephone calls and dealing with enquiries
* Organising and coordinating diaries, meetings, conferences and travel arrangements
* Taking, typing and distributing minutes of meetings
* Handling incoming mail and other material as directed
* Maintaining filing systems and databases

We would LOVE to hear from you if you have the following skills and experience:
* Previous Legal Secretarial experience within Family or Care.
* A competent and accurate audio typist
* Comfortable using Word, Excel and an Outlook diary

What will you get in return for your work as a Legal Secretary?
* £13 per hour pay rate
* A 35 hour week - Monday to Friday 9.00am-5.00pm, 1 hour lunch
* Fantastic office environment
* Town centre location
* Holiday pay
* Weekly pay
* Learning new skills

To Apply
If this sounds like a Legal Secretary role you will LOVE, please send your CV!

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

For further information regarding the key responsibilities of this role please see the attached job description and personal specification. If you have any further questions regarding this role please do not hesitate to contact us via the information below

Hazelbrook Christian Nursing Home has a vacancy for a full time administrator.

Knowledge, Skills and Experience

• At least 2 years previous administrative experience within a fast moving, customer led environment

• Able to multi-task and prioritise workload

• Clear and concise communicator with excellent listening skills along with good spoken and written English

• The ability to maintain a positive and helpful attitude at all times

• Good computer skills with working knowledge of Word/Excel and purchasing and sales administration

• Knowledge of elderly care and dementia is desirable

• Experience operating Payroll systems is essential

You will assist with the smooth running of the nursing home by communicating administrative information to Head Office and reflect the high standards of the company in all aspects of work and ensure all enquiries are dealt with in a professional manner.

You will show loyalty to the company and respect confidentiality at all times and treat colleagues with respect and ensure teamwork is good.

Main responsibilities

Report and record as appropriate all relevant information in a neat, accurate fashion

Comply with company policies and procedures and adhere to safe working practices

Complete Head Office reports in a timely manner

Attend regular staff meetings and training where appropriate

Treat and use all equipment in a safe manner, reporting through the correct channels when maintenance/repair is required

Undertake any reasonable duties as directed by the Manager/Deputy Manager to ensure the smooth running of the home


Resident fee's, invoicing and reconciliation

All aspects of payroll administration – P46’s, bank details, tax credit forms and staff queries

Liaising with Head office re sales invoicing, personal allowance, preparing files in admission and closing on departure, electoral registration,

All other Nursing home administration including Petty cash, purchase ordering/monthly purchase summary and accurate record keeping

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.