Total 13 Administrative / Clerical job vacancies in Exeter, Devon

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Previous applicants need not apply. This is an exciting opportunity to support the out of hours Admin team in the Emergency Department We are looking for an enthusiastic and motivated person to join the Emergency Department administration team as a Patient Flow Coordinator. This vital role works alongside our Medical, Nursing and Site Management teams to co-ordinate the activity within the Emergency Department. You must have outstanding communication and interpersonal skills with a pleasant telephone manner. It is essential that you have the ability to deal with confidentiality issues and be able to provide excellent customer care service. It is vital that patients details are accurately recorded, and the relevant documentation is created to support safe patient care. Dealing with approximately 105,000 attendances per year, the Emergency Department is an exciting and stimulating place to work and benefits from excellent team working. This role would suit someone who has exceptional interpersonal skills, is proactive and looking for a challenge. The successful candidates will demonstrate the ability to remain calm under pressure and have experience of dealing with the general public, and with difficult/distressed people. A flexible approach to work and an understanding of working in a busy environment with minimal supervision are also essential. If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Working Pattern: 18 hours per week. Week 1: Monday 18:00 - 00:00, Thursday 18:00 - 00.00, Saturday 12:00 -18:00 and Sunday 12:00 - 18:00 Week 2: Friday 18:00 - 00.00, Saturday 18:00 - 00:00, Sunday 18:00 - 00:00 Week 3: Tuesday 18:00 - 00:00, Wednesday 18:00 - 00:00 Interview Date: Monday 2nd December 2024 For further information please contact: Harriet Finch; Admin Line Manager on 01392 402549 or harrietfinch@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Administrative Support/Fine Officer at Plymouth Magistrates Court

Location: Plymouth Magistrates Court, St. Andrew Street, Plymouth, PL1 2DP
Contract: Full-Time, Temporary (Until 31/01/2025, with potential for extension)
Salary: £11.59 per hour, increasing to £11.88 after 12 weeks

Are you ready to make a difference in the justice system? Brook Street is offering an exciting opportunity to join the Ministry of Justice as an Administrative Support Officer at Plymouth Magistrates Court. This dynamic, fast-paced role is perfect for someone with strong people skills, the confidence to handle challenging conversations, and the ability to thrive in a structured environment.

Why Join Us?

• Work-Life Balance: Full-time hours (37 per week), Monday to Thursday (8:30 AM - 5:00 PM) and Friday (8:30 AM - 4:30 PM), with a one-hour lunch break.
• Prime Location: Work in the heart of Plymouth at a convenient office location.
• Training Provided: No prior administrative experience? No problem! If you have transferable skills and enjoy working with people, we'll provide comprehensive on-the-job training to set you up for success.
• Career Potential: While this contract is confirmed until 31/01/2025, there's a strong chance of extension, offering an opportunity to grow your career with the Ministry of Justice.
• Competitive Pay: Start at £11.59 per hour, increasing to £11.88 after 12 weeks of service.

Your Role

As an Administrative Support/Fine Officer, you'll play a vital role in the operations of Plymouth Magistrates Court, helping to enforce monetary orders and support the delivery of justice. Your responsibilities will include:

• Engaging with Customers: Communicate confidently and effectively, including handling challenging conversations with individuals regarding unpaid fines.
• Decision Making: Assist with enforcement steps for defaulters and provide advice on court procedures.
• Customer Correspondence: Handle inquiries, manage customer calls, and liaise with agencies such as bailiffs, DWP, and employers.
• Data Management: Input case details accurately, process paperwork, and support telephone debt recovery efforts.
• Team Collaboration: Work with internal teams and external agencies to ensure efficient enforcement of judicial outcomes.
• General Administration: Perform essential tasks such as photocopying, filing, archiving, and managing office communications.

What We're Looking For

This role is ideal for someone with:

• Strong People Skills: Confidence to manage challenging conversations, while maintaining professionalism and empathy.
• Excellent Communication: Clear verbal and written communication to engage with customers and external agencies effectively.
• A Positive Attitude: Willingness to learn and adapt, even without prior administrative experience.
• Tech-Savviness: Familiarity with Microsoft Office tools (Outlook, Word, Excel, and Teams) is helpful, but training will be provided for government systems.
• Attention to Detail: A meticulous, organised approach to managing tasks and meeting deadlines.

Additional Information

• Background Checks: The successful candidate will need to pass a Standard DBS check and provide 3-year references.
• Contract Potential: While this role runs until 31/01/2025, extension opportunities are likely and will be confirmed closer to the contract's end date.

This is a unique opportunity to build valuable experience within the justice system, develop transferable skills, and make a meaningful impact on your community.

Ready to join the team? Apply today!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role. Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first class care. The postholder will be responsible for providing effective and efficient clerical and administrative support to an assigned Consultant, associated medical staff and the multi-disciplinary team where appropriate. Revised December 2018 There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of abilities using Microsoft Office packages and experience of using bespoke IT systems. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. Key Responsibilities include: Comprehensive diary management and ensuring Consultant/associated team members are briefed and ready for meetings and appointments Transcribe comprehensive dictation from audio recordings into letters, reports, minutes or directly onto patient records Provide general administrative function for the Consultant, which will include being point of contact, writing detailed letters and reports for the Consultant and associated team to approve Collate and distributing reports/papers for meetings chaired by the Consultant/associated team and ensuring the agenda is sent out to report authors and attendees in advance Meeting administration: taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records Event coordination and planning as required Supporting the Consultant and team by ensuring that records are up to date on all staffing and patient systems and that items are dealt with quickly and efficiently on appropriate finance systems Profile Excellent planning and organisation skills Excellent written and verbal communication skills Excellent attention to detail Enthusiastic and confident to challenge Professional telephone manner Collegiate approach and diligent Takes pride in their work and consistently strives to produce work of the highest standard Seeks to deliver the best possible outcome rather than just the task at hand Works in partnership with the Consultant/associated team to understand their needs and priorities (which may change depending on workload) Excellent time management skills to manage their own time and that of the Consultant they support Experience of prioritising a varied and busy workload their own and that of the Consultant they support and using initiative Experience of working under pressure with the ability to work to and achieve deadlines.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Are you interested in a career in the NHS but not sure where to start? Are you an enthusiastic, well organised person with a passion for good customer service? If so, this could be the role for you! We are looking for a personable, well organised, enthusiastic person to provide an efficient, professional Administrative and Clerical service. You will form an essential part of a busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner, working alongside both Pain Management and Pain Management Rehab admin teams to provide excellent service for our patients. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care. The role is both office based and patient facing therefore you will need to be flexible and adapt to the different environments. This role is great for someone who enjoys working in a fast-paced environment, as part of a team working towards a shared goal. If you feel you are suited to this role, then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. Working Pattern: 37.5 hours per week, Monday to Friday. No Bank Holiday or weekend working Interview Date: To be confirmed For further information please contact: Yvonne Grant Team Leader on 01392 405016, y.grant1@nhs.net or Jade Auger, Admin Line Manager on jade.auger1@nhs.net, 01392 403569 As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Would you like the opportunity to work in a supportive team environment that provides the first point of contact for our Surgical Ward patients and visitors? If so, we would love to hear from you! We currently consist of 7 Surgical Wards, each housing a Medical team consisting of Health Care Support Workers, Nurses, Doctors, with the Ward Clerk being pivotal to the administrative support required. There will also be opportunities for you to work alongside other Ward Clerk colleagues throughout the Trust. Ideally, you would have a background in customer service and/or administration, but more importantly, we are looking for candidates who are enthusiastic, dedicated and who wish to make a difference. We actively encourage informal chats or departmental visits. Working Pattern: Monday-Friday, various shifts. Occasional weekend work may be required. Interview Date: Friday 6th December 2024 For further information please contact: Matthew Trafford, Ward Clerk & Clinical Secretary Team Leader on matthew.trafford@nhs.net or Charlotte Moore, Admin Line Manager on charlotte.moore29@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: An exciting opportunity has become available for an experienced Secretary/Administrator to join the team at the Centre for Womens Health. Based on the main Royal Devon and Exeter Wonford site, the post holder will join an established team to provide comprehensive Secretarial/Administration support to three of our Consultant Gynaecologist/Obstetricians. The post holder will have a range of secretarial and administrative experience, ideally in a Healthcare environment; however, we welcome applicants from other sectors who feel they have relevant transferable skills. Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Multidisciplinary team. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise competing workstreams. You should also have strong secretarial or administrative experience, organisational skills and the ability to work without direct supervision. As the post deals with patients, relatives, and Healthcare professionals, applicants must have excellent communication skills and will be expected to have an empathetic and efficient telephone manner. Working Pattern: 22.5 hours per week Interview Date: To be confirmed For further information please contact: Robert Boyd, Admin Line Manager on 01392 406642 or at robert.boyd6@nhs.net Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An exciting opportunity has arisen to join our friendly and busy department as a Clinical Secretary. Within this role you will work closely with the ACE wards, Matrons and nursing team supporting them with day to day administration tasks. We are looking for an enthusiastic and motivated individual to join the admin team based at William Wright House, Royal Devon and Exeter Hospital Wonford. As an individual we are looking for someone who enjoys working as part of a busy and vibrant team, who is able to prioritise their workload, and can remain calm under pressure. You will need to have excellent communication and interpersonal skills, proven experience in dealing with service users on the telephone. You will be flexible and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the ward duties. As a Team we are encouraging of personal and professional development, full training and support would be provided to help you learn and develop within this role. If you feel you would be suited to this role then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. This position is fixed term for 12 months. Working Pattern: Monday - Friday, 37.5 hours Interview Date: To Be Confirmed For further information please contact: Ashleigh Stevens Admin Line Manager on 01392 406475 or ashleigh.stevens3@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An exciting and unique opportunity has arisen for an Administrative Line Manager in the Oncology & Haematology department. The successful candidate will be accountable for the line management of the Oncology and Haematology admin team. They will need to have strong IT and administration skills, experience of PTL processes, along with driving change and improvements. They will have proven team lead experience. They will work closely with the Admin Services Manager, Clinical Leads and Team Leaders to provide a robust administration service and analysis of clinic utilisation, pathway management and other information as required by the team. They will be responsible for implementing process changes to improve the services and will also work closely with other Administrative Line Managers, Admin Services Managers, clinicians and Cluster Managers. Support and motivate the administrative workforce to focus on the needs and experience of our patients We are looking for someone outgoing, with a flexible approach to work, good problem solver and keen to get involved in improving patient services. The role may be challenging at times and a self-motivated individual would thrive in this position. Working Pattern: 37.5 hours per week. Monday to Friday, hours to be agreed Interview Date: Monday 18th November 2024 For further information please contact: Teresa Bosence, Admin Services Manager on 01392 406624 or via email teresa.bosence@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Our team is made up of dedicated, patient focused individuals, who communicate well and have great interpersonal skills. They are organised problem solvers with strong attention to detail. Good IT and communication skills are a must. The working hours will be discussed at interview but they will be a total of 4 hours a day between Monday and Friday between the hours of 9am and 5pm. Working Pattern: Monday to Friday, 20 hours a week between the hours of 9am and 5pm. Shift pattern to be confirmed at interview Interview Date: To be confirmed For further information please contact: Jo Knight, Team Leader on joanneknight@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

What's involved with this role:

Temporary Asset Support Officer/Admin – Housing

Job Ref: Exeter 5257202

Pay Rate: £13.93 per hour PAYE

Hours per week: 37 Monday – Friday, 8.30am to 5pm

Role Length: This opening assignment is for 5-6 months

City: Exeter, Devon

The purpose of the role is to provide a front- line service to Council tenants, leaseholders and members of the public for the Housing Assets Service.

Key Responsibilities:

Manage customer enquiries through a range of channels in a courteous and responsive manner.
Deliver a high quality Repairs/Planned works appointment booking system to tenants and leaseholders.
Establish, develop and maintain effective working relationships with team members, other housing teams and contractors to ensure awareness and compliance with our expectations regarding working practices.
Input, update and maintain all manual and electronic records in an accurate and timely manner.
Carry out all clerical duties associated with the receipt, ordering and processing of all housing responsive and planned works to contractors.
Deliver specified outcomes within agreed timescales requested by the Planned / Reactive Repairs Lead.
Display a comprehensive understanding of “what matters” to customers and the Council and that services are delivered effectively and proportionately within this framework.
Bring to the attention of the Planned / Re-active Repairs Lead any complaints and reports of incidents to ensure that all appropriate actions are followed-up.
Provide a range of technical and administrative support services for the Housing Assets Service.
Make a positive contribution to the Housing Assets Team, delivering a high quality tenancy service, working within a positive ‘can do’ culture.



Qualifications:

Educated to GCSE level in five subjects including English and Maths or equivalent.
NVQ in relevant area (e.g. Customer care) desirable.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience of delivering high quality customer service, preferably in a housing setting.
Experience of working in an office environment.
Experience of co-ordinating processes and people.
Knowledge of property related issues with and awareness of household repair and planned maintenance processes.
Knowledge of relevant legislation and current housing policy and practice.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).





Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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Job Ref: Exeter 5257202


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Do you have administration experience and are looking to step into a new role? Join Pinhoe View as a Medical Secretary and enjoy a career where you are valued and supported to be the best you can be.

Working 30 hours a week, you will be responsible for providing administrative support to medical team at Pinhoe View. From managing their diaries, planning meetings to updating records, you will be able to turn your hand to any admin related task.

As the Medical Secretary, you will work alongside the Registered Clinicians assisting with confidential paperwork, service users records and GP letters. You will liaise with external agencies to get up-to-date information on service users and GP letters.

You will liaise with external agencies to get up-to-date information on service users and will take to lead in recording their blood test results.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

As a Medical Secretary you will be:

• Supporting the Registered Clinician with letters and general documentation
• Supporting all meetings as minute taker as requested chaired by the Medical Director, SMT or ad hoc.
• Receiving and record typing, checking, and amending for spelling and grammatical errors, completing within given deadlines.
• Participating in the administration, development and evaluation of regulatory matters.
• Co-ordinating the hospital diary and the whereabouts of the clinicians
• Booking in meetings
• Arranging Conference Calls

To be successful in this role, you will have:

• IT skills including Microsoft Office
• Experience of audio typing
• Communication and organisational skills
• A minimum of 4 GCSEs or equivalent
• Knowledge of mental health and medications

Where you will be working:

Location, College Way, Exeter EX1 3PZ

Pinhoe View provides 36 acute beds across two wards for men and women who have enduring mental health problems. We accept referrals and admit people 24 hours a day, 365 days a year and provide full medical, clinical and therapeutic packages including pharmacological interventions when required

What you will get:

• Annual salary of £24,375.00 pro rata
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Subsidised meals
• Free parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

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For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for a personable, well organised, enthusiastic person to provide an efficient, professional administrative and clerical service to the Trauma & Orthopaedics Department within the Surgical Services Division. You will form an essential part of an extremely busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care. The role is both office based and patient facing therefore you will need to be flexible and adapt to the different environments. This role is great for someone who enjoys working in a fast-paced environment, as part of a team working towards a shared goal. Comments from some of our current team: 'The role is varied, no two days are the same which keeps it interesting. It's nice to feel like you are helping the patients and making a difference and there is always something new to learn, especially in a service that is continually evolving.' As a team we always encourage and support personal and professional development, if this is something that interests you. If you feel you are suited to this role, then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. Working Pattern: Monday to Friday, normal service hours are between 8am to 5pm. Interview Date: To be confirmed For further information please contact: Melanie Howland, Admin Line Manager on mhowland@nhs.net / 01392 403569 As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Please see the attached Job Description and Person Specification which will provide further information on this role.