Total 102 Administrative / Clerical job vacancies in Norwich, Norfolk

Responsible for the delivery of accurate medical reports, with knowledge of medical terminology, all correspondence to clients, GPs, other hospitals and outside agencies. Generate routine and non-routine correspondence independently. Efficiently support the clinical team to type and produce formal reports and letters paying particular attention to detail. Process and record GP reports received and ensure receipt of requested reports within appropriate timescale. Maintain accurate documentation. Use appropriate documentation/systems in accordance with local and Trust standards. The post holder will be required to work as part of a team with other secretaries and provide cross cover during periods of staff absence. Support departmental Doctors when required by organising diarys, arranging meetings and re-scheduling clinics when necessary. Provide the first point of telephone contact for customers requiring Occupational Health services, using judgement to establish the validity and priority of the contact. Ensure calls are appropriately dealt with or where appropriate are forwarded to a member of the clinical team. Ensures all telephone calls are answered, within the departmental standard of 6 rings. Provision of comprehensive administration, including arranging/altering appointments within appropriate timescales, updating and booking clinics, providing clients with appointment confirmation letter/s maps and processing post-clinic paperwork. Provide accurate and confidential information to assist with continued data entry, complying with the requirements of the General Data Protection Regulation, Access to Health Records Act 1990 and Caldicott Principles.

To provide a comprehensive range of secretarial, clerical & administrative functions to the Medical Matron team, to co-ordinate administrative functions to ensure all tasks are carried out within agreed timescales. Post holder is required to work with a degree of autonomy on a variety of tasks, prioritising own workload on a day to day basis. To support the Medical matron team as required on team events and study days; including, booking venues, assisting in collating relevant paperwork and presentations. To organise meetings; including room bookings, Microsoft Teams meetings, liaising with chair in preparation of agendas, taking, typing and distribution of minutes/notes. To support the team in communicating with divisional personal assistants and Human Resources to track ESRs to facilitate timely recruitment and establishment detail. To provide a point of contact for the team, in a timely and courteous manner, providing advice, information, guidance and reassurance as required to a range of contacts and other professionals. Deal efficiently and effectively with direct and indirect (i.e., telephone, face to face) enquiries from all levels of medical and nursing staff, Social Services and other health professionals and staff. Respond to complex enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Provide accurate and confidential information to assist with data entry, strictly adherent to Caldicott and Data Protection Act and retrieval of patient information via the PAS, RIS, ICE and other departmental computer software programmes. Organise and manage workload to deliver service requirements; and plan ahead and liaise with colleagues to ensure continuity of service provision during annual leave. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Organise initial recruitment processes and establishment processes in respect of Directorate staff. Maintain and update personnel records for existing Directorate staff, accurately recording basic changes such as working hours, name, address, bank details, and more complex changes such as maternity leave, flexible working, annual leave entitlement changes and secondments. Maintain accurate establishment lists and attend establishment meetings as required to ensure Directorate, Workforce and Finance records are connected. Act as Directorate liaison with HR, Payroll, Finance and IT regarding ESR matters. Manage the production and processing of ESR forms and generate agreements as required. Ensure that Directorate ESR, data entries and other stored information is updated and accurate at all times. Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager/ specialist nurses. Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately. Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met. Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Our Modern, Flexible Workplace:

 

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.

It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.

Summary of the Job:

 

At First National Bank of Omaha (FNBO), we believe that everyone has the potential to positively affect the communities around them. As a Personal Banker at FNBO, you’ll have the opportunity to do that every day by getting to know your customers and supporting them on their financial journeys.

About This Role:

 

ROLE DESCRIPTION

At FNBO, we always put the customer first — which drives everything we do. In your role, you will be encouraged and empowered to gain an understanding of your customer’s unique needs so you can provide the best recommendations to support their financial well-being. This means doing everything from helping someone make simple transactions to making sure they’re saving enough for retirement and everything in between. Within FNBO branches, our branch managers work on the floor with the team and offer in-depth training to help you navigate the best ways to proactively engage with your customers.

We’re looking for someone who takes pride in helping people — no matter how big or small the task.

THE GREAT BIG SMALL BANK

FNBO has been privately held for more than 160 years, and we believe in doing what’s right for our customers and the communities we serve. We strive to always have a supportive, team-based atmosphere where we celebrate our wins and genuinely enjoy what we do. We are committed to always acting with respect, integrity and inclusivity.

PRIMARY RESPONSIBILITIES

• Make every customer feel welcome in your FNBO branch

• Help customers with transactions like deposits and withdrawals

• Gain an understanding of your customer’s unique financial needs

• Make personalized recommendations to support them

• Help guide your customers toward greater financial well-being

• Deepen your relationship with customers through outreach

• Comply with all bank policies, regulations and laws

BENEFITS AND PERKS

All full-time and part-time employees are eligible for the following benefits:

• Competitive pay and an incentive plan for helping clients

• 401(k) match

• Paid time off and paid holidays

• Medical/Dental/Vision/Life/Disability/Flex Plans

• Employee Wellness Program

• Career development training and coaching

• Tuition Assistance Program

• Employee banking benefits and other discounts

• Culture of recognition and rewards from executive leadership/managers/peers/business partners

The Ideal Candidate for This Role:

 

• Outgoing and enjoys engaging with people

• Friendly with a positive attitude

• A solution-oriented critical thinker

• Excited to learn and take on new challenges

• A team player

• Motivated to do what’s right

• Collaborative and supportive

QUALIFICATION REQUIREMENTS

• High School Diploma or GED

• Bachelor’s degree or equivalent work experience preferred

• Retail banking experience preferred

• Bilingual in Spanish preferred

#IND123

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

Registration Requirement:

This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results.

Equity, Diversity, & Inclusion:

FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this,  we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact.  FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.

See the full FNBO Equity, Diversity, & Inclusion Statement here

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation.

• Provides personal financial counseling and management services directly to service members and their families.

• Assists service members in establishing a spending plan for extended absences.

• Develops and makes available informational financial materials to service members and families.

• Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.

• Responds to requests for age-appropriate classes or seminars.

• Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.

• Manages duty to warn situations according to Department of Defense (DoD) protocol.

• Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.

• Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.

• All other duties as assigned.

Other Job Requirements

Responsibilities

Bachelor's degree required.

May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.

May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.

3+ years of financial counseling experience.

Must be a U.S. citizen and speak fluent English.

Be able to obtain a favorably adjudicated Tier 1 investigation.

Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).

General Job Information

Title

Personal Financial Counselor - US Navy Reserve, Norfolk, VA

Grade

23

Work Experience - Required

Financial Counseling

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

AFC - Accredited Financial Counselor - Enterprise, CFP - Certified Financial Planner - Enterprise, ChFC - Chartered Financial Consultant - Enterprise

License and Certifications - Preferred

Salary Range

Salary Minimum:

$53,125

Salary Maximum:

$84,995

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns needing reassurance and who may present difficulties in communication e.g. terminally ill patients, deaf patients, mentally ill patients and elderly confused patients. Attend to all communications, for example, emails, faxes, investigation results on a daily basis and prioritising and actioning as required. Accurately transcribe all correspondence by touch typing from audio / digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Assist patients and their Carers by arranging translation/interpretation facilities. Demonstrate and maintain knowledge and understanding of Trust RTT policy. Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Complete the Tertiary referral proforma/template for internal/external referrals as per Trust policy Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient and waiting lists as required in local work area, escalating to senior staff as required. Adding patients to waiting lists as requested taking into account the urgency of the case and the patients preference. Arrange urgent admissions direct from clinic and ambulatory care areas, contacting the patient and liaising with ward/theatre/clinics as required. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Customer Service and Administrative Assistant
We are currently recruiting for a skilled Customer Service and Administrative Assistant. As a Customer Service and Administrative Assistant, you will play a crucial role in ensuring a seamless and positive experience for customers. This role requires excellent communication and organisational skills, as well as a commitment to delivering outstanding customer service.
Responsibilities:

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolving customer issues and concerns, demonstrating empathy and a customer-centric approach.
• Providing product information, troubleshooting assistance, and guiding customers through the resolution process.
• Assisting with day-to-day administrative tasks to ensure smooth operations.
• Managing and organising documentation, including customer records and administrative files.
• Coordinating schedules, meetings, and travel arrangements for team members.
• Processing customer orders accurately and efficiently.
• Collaborating with internal teams to ensure timely order fulfilment and delivery.
• Monitoring order status and keeping customers informed of any delays or issues.
• Maintaining accurate and up-to-date records in the company database.
• Generating reports and summaries as needed for management and team members.

Qualifications:

• Previous experience in customer service and administrative roles.
• Strong communication skills, both written and verbal.
• Exceptional organisational and multitasking abilities.
• Proficiency in MS Office suite and basic knowledge of CRM systems.
• A positive attitude and a commitment to delivering outstanding customer service.

• How to Apply:
  If you are interested in this exciting opportunity as a Customer Service and Administrative Assistant, please submit your CV and cover letter to this company. We look forward to hearing from you!
  If you are interested in this opportunity and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please contact me on 01772 208966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk.

Proud member of the Disability Confident employer scheme

Are you a skilled experienced administrator with exceptional leadership qualities
• This Admin Team Lead role will line manage the administration teams in Wheelchair Services and Central Booking. Both services support multiple, complex, Specialist Clinical teams.
• To line manage, motivate and supervise Admin and Clerical staff with responsibility for effective workforce planning.
• To regularly participate in operational and strategic meetings.
• To support and deliver an effective and efficient administration service to Community Operations Administration Services (COAS) which includes Childrens & Specialist Services, Place Admin and the Single Point of Contact.
• To lead in areas of change; working closely with both administration and health colleagues to deliver a quality service.
• Collaborating and working alongside the Business Support Managers
• Line Management of 30+ staff across various sites including supervision and appraisals
• Monitor and manage staff performance including absence management
• Create and cultivate positive working relationships with Clinical leads and Service Leads
• To collaborate with Business Support Managers on projects
• Closely monitor and review patient pathways, working alongside the clinical team to meet and manage key performance indicators and work to resolve issues
• Review and manage delegated budgets
• Lead on recruitment, selection and retention

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
• Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 years and 10 years to a maximum of 33 days
• Opportunity to join the NHS pension scheme.
• Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources)
• Free parking at most sites
• Supportive positive culture that is Well-Led with regular supervision
• Comprehensive in house and external training programmes available
• NHS discounts and many more

Please note that applications are accepted by completion of our on-line application form. We cannot accept CV's.

Organisational
• Day to day line management and supervision of Admin and Clerical Band 2, 3 and 4 staff across a wide range of roles, including work allocation when necessary.
• Liaise with a range of staff, service users and external partners and communicate complex, sensitive, and distressing information across service pathways.
• Review administrative systems and processes, developing policies and proposing and implementing improvements to working practices and procedures in line with relevant KPI requirements.
• Manage projects and support consultations as decided by the Admin Ops Manager.
• Monitor personnel activity across the region, ensuring that as far as possible, the admin and clerical workload is covered with the sites / localities on a daily basis and during planned or unplanned absence. There may be a requirement to help cover these posts.
• Conducting appraisals for Admin and Clerical staff; assessing training needs and instigating appropriate action. Maintaining mandatory training records and ensuring staff are compliant.
• Recording and monitoring of staff sickness and annual leave and other absence, completion of payroll documents and responsibility for ensuring that personal files are maintained and up to date.
• Managing staff performance issues, dealing with first level grievances, disciplinaries and handling complaints.
• As an authorised signatory, manage and review a delegated budget, identifying potential problems and proposing solutions. Verify and authorise admin and clerical claims, overtime, annual leave etc.
• Organise, plan and attend admin and clerical team meetings, cascade information and discuss issues.
• Assist with recruitment, selection and induction of Admin and Clerical staff.
• To receive and process referrals into the service, which may be To liaise with health professionals to triage and correctly process referrals.
• To prioritise urgent referrals and to employ effective waiting list management and appointment booking as directed by Admin Ops Manager, resolving appointment conflicts, and identifying and seeking to resolve potential problems as they arise.

Professional


• To demonstrate good customer care and communication skills when communicating with the public and with other health care professionals, overcoming barriers to understanding.
• To provide supervision and support to new starters, temporary staff and apprentices where required.
• To use a range of software programs and systems to produce, maintain and distribute documents including reports, spread sheets, databases and presentations.
• To understand a range of work procedures and practices, some of which are non- routine, and to work flexibly with all clinical services providing comprehensive administrative This will involve travel to other sites.
• To undertake a range of administrative duties including production of clinical summaries, reports, forms, letters and notices; maintaining schedules and diaries; organising meetings and undertaking formal minute-taking; preparing patient held records and notes; making room bookings and arranging room layout and equipment; undertaking absence reporting; monitoring and recording mandatory training and other reasonable duties as required.
• To be committed to working within a changing environment, responding positively to new demands and changes, and to be an active team member recognising potential problems, and escalating these and any constructive ideas for improvement on to the appropriate person.
• To set up and maintain comprehensive, confidential records and filing systems, ensuring that all records are kept up-to-date, and that filing is carried out in a timely and accurate manner.
• To be responsible for checking own work and the other members of the team, using a robust audit, and reporting process, to maintain the high quality of work undertaken.
• To be responsible for the efficient use of office equipment and To undertake ordering of office and clinical supplies, monitoring and maintaining stock levels, requisitioning, and receipting goods and services on NHS procurement systems and carrying out research into goods and services as required.
• To report maintenance, cleaning and health and safety issues in line with current procedures, keeping the line / site manager informed at all times.
• To implement policies for own work area and propose changes as necessary.
• It is the post-holder’s responsibility to ensure that they have undertaken all mandatory training, in line with the Trusts policies and procedure.


This advert closes on Sunday 7 Jan 2024

Proud member of the Disability Confident employer scheme

Organisational Day to day line management and supervision of Admin and Clerical Band 2, 3 and 4 staff across a wide range of roles, including work allocation when necessary. Liaise with a range of staff, service users and external partners and communicate complex, sensitive, and distressing information across service pathways. Review administrative systems and processes, developing policies and proposing and implementing improvements to working practices and procedures in line with relevant KPI requirements. Manage projects and support consultations as decided by the Admin Ops Manager. Monitor personnel activity across the region, ensuring that as far as possible, the admin and clerical workload is covered with the sites / localities on a daily basis and during planned or unplanned absence. There may be a requirement to help cover these posts. Conducting appraisals for Admin and Clerical staff; assessing training needs and instigating appropriate action. Maintaining mandatory training records and ensuring staff are compliant. Recording and monitoring of staff sickness and annual leave and other absence, completion of payroll documents and responsibility for ensuring that personal files are maintained and up to date. Managing staff performance issues, dealing with first level grievances, disciplinaries and handling complaints. As an authorised signatory, manage and review a delegated budget, identifying potential problems and proposing solutions. Verify and authorise admin and clerical claims, overtime, annual leave etc. Organise, plan and attend admin and clerical team meetings, cascade information and discuss issues. Assist with recruitment, selection and induction of Admin and Clerical staff. To receive and process referrals into the service, which may be To liaise with health professionals to triage and correctly process referrals. To prioritise urgent referrals and to employ effective waiting list management and appointment booking as directed by Admin Ops Manager, resolving appointment conflicts, and identifying and seeking to resolve potential problems as they arise. Professional To demonstrate good customer care and communication skills when communicating with the public and with other health care professionals, overcoming barriers to understanding. To provide supervision and support to new starters, temporary staff and apprentices where required. To use a range of software programs and systems to produce, maintain and distribute documents including reports, spread sheets, databases and presentations. To understand a range of work procedures and practices, some of which are non- routine, and to work flexibly with all clinical services providing comprehensive administrative This will involve travel to other sites. To undertake a range of administrative duties including production of clinical summaries, reports, forms, letters and notices; maintaining schedules and diaries; organising meetings and undertaking formal minute-taking; preparing patient held records and notes; making room bookings and arranging room layout and equipment; undertaking absence reporting; monitoring and recording mandatory training and other reasonable duties as required. To be committed to working within a changing environment, responding positively to new demands and changes, and to be an active team member recognising potential problems, and escalating these and any constructive ideas for improvement on to the appropriate person. To set up and maintain comprehensive, confidential records and filing systems, ensuring that all records are kept up-to-date, and that filing is carried out in a timely and accurate manner. To be responsible for checking own work and the other members of the team, using a robust audit, and reporting process, to maintain the high quality of work undertaken. To be responsible for the efficient use of office equipment and To undertake ordering of office and clinical supplies, monitoring and maintaining stock levels, requisitioning, and receipting goods and services on NHS procurement systems and carrying out research into goods and services as required. To report maintenance, cleaning and health and safety issues in line with current procedures, keeping the line / site manager informed at all times. To implement policies for own work area and propose changes as necessary. It is the post-holders responsibility to ensure that they have undertaken all mandatory training, in line with the Trusts policies and procedure.

Job Title: Private Client Legal Secretary

Location: Norwich, North

Working Pattern: Flexible working available

Salary: £highly attractive salary on offer

Ref: CLC2423

Key Vacancy Information:

This is an exciting opportunity for a private client legal secretary to take on a role with variety of duties. This firm are keen to ensure their legal secretaries are not plugged in to diction all day long and those in this team support their fee earners, across all offices, in a number of ways. If you are looking for a legal secretarial role where using your initiative is encouraged and you are looking to have more client interaction and get involved with drafting of documents too this could be the role for you.

Full time and reduced working hours available with this role.

For further information on this opportunity, other similar roles in the region, or to highlight your own requirements - Please contact Claire Louise Clarke at RAMPLING CLARKE in the first instance. claire.clarke@ramplingclarke.co.uk / 07702 573 813

December/January 2023/2024
Legal Vacancies Update:

Our legal clients are currently working on their business plans and recruitment requirements for the new year ahead. More and more vacancies are being registered with the team at Rampling Clarke on a daily basis now, with even more expected in the New Year too.

If you are only considering your year ahead at this stage Did You Know …….. ? You can drop us an email with your requirements of your dream role - with no obligation, no need for a number and no need to send a CV.

With all the activity in the legal recruitment market at the moment, this is a new service Rampling Clarke are offering, and we can notify you by email when we are instructed on new opportunities that would likely interest you: -

Please email in your:

- Name
- Area of Law
- Location
- Preferred working pattern
- Any other information you would like to add

Consultant Availability over the Festive Period:
Claire Louise Clarke claire.clarke@ramplingclarke.co.uk

Claire appreciates that outside of the working week and over the festive break is a good time to talk through and consider your career for the year ahead. Claire has time allocated over Christmas and the New Year for confidential telephone appointments and you can text or email in the first instance and to arrange a suitable time for you both.

Creating bespoke opportunities specifically for your career:

If you cannot see your perfect role advertised on the Rampling Clarke website, please do get in touch too – as specialist legal recruiters with excellent client relationships across the region and further afield we are often able to confidentially source and create roles to suit your specific requirements.

What’s different about the Rampling Clarke Team:

At RAMPLING CLARKE our consultants have a legal background themselves and can talk you through the role and caseload, available working patterns, the firm and their culture, salaries and benefits as well as the reason for recruiting and any future plans.

You can find more information on RAMPLING CLARKE on our website at www.ramplingclarke.co.uk, where you can also sign up to our mailing list, and you can connect with Claire and the team on LinkedIn: -

Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately. Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met. Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service. Maintain Administration Procedures for departmental practices, to ensure colleagues can cover workload in absence and offer suggestion at regular team meeting for improvements in working practices. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.