Total 352 Administrative / Clerical job vacancies in St Leonards on sea, TN37 7RD

To liaise with internal and external users for the receipt, triage andmanagement of routine and urgent casenote requests either by telephone,email, memo or other electronic meansLocate and retrieve patient casenotes from the Health Records librarys onrequest and despatch to relevant person/area within the stipulated time periodConduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time periodTo be responsible for moving heavy loads i.e. boxes of casenotes whilstworking within a restricted environment and adhearing to Health & SafetyproceduresTo be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all usersTo be responsible for the accurate and timely tracking of all casenotes intoand out of the department via the Patient Administration System (PAS)tracking systemThe registration of new patients on the PAS system as requiredThe printing of Choose and Book GP referrals as requiredEnsuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts

To liaise with internal and external users for the receipt, triage andmanagement of routine and urgent casenote requests either by telephone,email, memo or other electronic meansLocate and retrieve patient casenotes from the Health Records librarys onrequest and despatch to relevant person/area within the stipulated time periodConduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time periodTo be responsible for moving heavy loads i.e. boxes of casenotes whilstworking within a restricted environment and adhearing to Health & SafetyproceduresTo be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all usersTo be responsible for the accurate and timely tracking of all casenotes intoand out of the department via the Patient Administration System (PAS)tracking systemThe registration of new patients on the PAS system as requiredThe printing of Choose and Book GP referrals as requiredEnsuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts

A highly versatile Clerical Officer is required to work at North Tees Hospital site for 12 months fixed term.

2 x 30 hours

1 x 22.5 hours

The majority of the role will involve the preparation and scanning of patient case notes in the EDM dept ( Electronic Document Management). Retrieval of health records from the Health records library and various locations across the Trust and ensuring that these are Tracked and delivered in a timely and secure manner. This post will also provide administrative support within the Health Records dept such as filing, queries desk, and data entry using computer based systems.

The required candidate must have excellent communication skills, be enthusiastic, show initiative and be able to work independently but at the same time be a good team player.



The majority of the role will involve the retrieval of health records from the Health records library and various locations across the Trust and ensuring that these are Tracked and delivered in a timely and secure manner. This post will also provide administrative support within the Health Records dept such as filing, queries desk, and data entry using computer based systems.

The required candidate must have excellent communication skills, be enthusiastic, show initiative and be able to work independently but at the same time be a good team player.

This post demands a high level of physical fitness– the successful candidate must be able to cope with the physically demanding aspects of retrieving large numbers of health records and transporting them around the Trust using trolleys.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

To liaise with internal and external users for the receipt, triage and
management of routine and urgent casenote requests either by telephone,
email, memo or other electronic means
Locate and retrieve patient casenotes from the Health Records library’s on
request and despatch to relevant person/area within the stipulated time period
Conduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time period
To be responsible for moving heavy loads i.e. boxes of casenotes whilst
working within a restricted environment and adhearing to Health & Safety
procedures
To be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all users
To be responsible for the accurate and timely tracking of all casenotes into
and out of the department via the Patient Administration System (PAS)
tracking system
The registration of new patients on the PAS system as required
The printing of Choose and Book GP referrals as required
Ensuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts


This advert closes on Friday 26 Jul 2024

Organise Estates, Facilities and PFI Divisional Management Team and other Senior Managers diaries where required. Arrange meetings for Managers as required and coordinating the agenda and papers for these including taking of minutes, typing of notes and issuing to attendees and collating action points where possible. To participate in reciprocal cover arrangements for colleagues where appropriate ensuring the Divisional Management Office is appropriately covered during core office hours. To be responsible, in consultation with the Office Manager, for personal and professional development. To assist in the process of all recruitment documentation from advertisement leading appointment, producing induction packs including all necessary Trust Policies and also advising staff on their terms and conditions of employment. Updating training documents as and when necessary. To assist the Management Team in administering any future Management of Change (MoC) Due Diligence Processes as required To ensure that all correspondence, including police screening forms and references relating, ESR and recruitment forms required for the recruitment process is maintained and actioned in an appropriate manner. Ensure all personal files are maintained and kept up to date as required To ensure that sickness absence, staffing establishment figures/Payroll are kept up to date and forwarded to relevant parties when required. Maintain spreadsheets and databases within the department and provide reports and statistics when required. Typing of correspondence, reports, forms, minutes, rotas and contracts of employment. To respond promptly to all telephone enquiries and routine matters on a day to day basis. To arrange study leave and appropriate travel arrangements for seminars and training events. Co-ordination of appropriate action as necessary for call-off orders and contracts. To coordinate responses and record information as necessary in relation to any divisional complaints The post holder will be required to prioritise tasks and respond to unexpected events changing priorities and adapting work schedules accordingly.

An exciting opportunity has arisen within our booking office. We currently have a vacancy for 2 full time (37.5) Appointments Booking Clerks, to be based at the Conquest Hospital, within the Outpatient Booking Service, in East Sussex Healthcare, NHS Trust.

The department provides a fast and responsive outpatient, appointment booking service. The applicant will be expected to ring and agree dates with our patients as well as performing a rostered telephone session, depending on the service needs, of the department. Therefore, the ideal candidate will have excellent communication skills, IT knowledge, and an ability to work on their own initiative and as part of a team, working to strict deadlines. The hours of the service operate between 8am – 6pm Monday - Friday, in shifts of, 08:00-16:00, 09:00 -17:00 and 10:00-18:00, with weekend work 9am – 12 noon on a rota basis.

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate, and high-quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.



If you have any questions about this position please do not hesitate to contact us.


This advert closes on Tuesday 30 Jul 2024

Proud member of the Disability Confident employer scheme

Further information regarding this role can be obtained via the job description and person specification within this advert.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Welcome to Hastings Direct - From our Group HR Director Pam Angel



We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.



We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.



We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details:

• Organise and maintain leadership diaries, appointments and meetings, ensuring the Directors are well-prepared.
  

• Arrange travel, visas and accommodation, and occasionally travelling with the - Director to take notes or dictation at meetings or to provide general assistance during presentations.
  
• Manage incoming email, often corresponding on behalf of the Director.
  
• Devise and maintain office systems, including procurement and expenses.
  
• Produce documents, briefing papers, reports and presentations.
  
• Support event management, business communications and engagement activity.
  

Skills we would love you to have:

• Strong communication skills, written and verbally.
  
• Solid understanding of Microsoft Office including Outlook, Word, Excel, PowerPoint and Teams.
  
• You will be comfortable working under pressure and to tight deadlines.
  
• You're organised and manage your time well.
  
• Hold good attention to detail, with the right levels of flexibility and adaptability to juggle a range of different tasks and meet deadlines.
  
• Good understanding of discretional and confidentiality issues.
  

What we offer

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Reward

Salary - Attractive salary based on experience (pay reviews also completed each year)

Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.

Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.

Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.

Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Please see attached JD and PS The role will include the collation of records and data so that utilisation can be reported effectively, and the promotion of the Virtual Ward across the acute trust to ensure effective patient flow and bed utilisation. The Support Secretary will be expected to support and work alongside the Nurse coordinator and receive referrals into all aspects of our service, allocate workload and clinical visits, act as administrator for our service, and support our clinical team with enquiries. The coordination of our referral access point will be pivotal to the smooth running of our ACAH service. The Service will be the access point for 2hr Urgent Community Response (CRIS) & Virtual Ward (VW) referrals within the UHNM Footprint and MPFT Community Services, taking referrals from the Integrated Care Coordination Centre, and Acute Hospitals

Retrieve and type clinic letters Renal currently use Digital Dictation Understanding and application of RTT policy The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. The post holder will need to ensure that systems are in place to deliver a high standard of communication to build and maintain good working relationships. There is a requirement to exchange information with patients and carers, requiring tact and diplomacy. There is also a requirement to communicate complicated information to other departments and external contacts. The post holder will plan and organise own time. The job will involve job prioritisation of work for others which will involve resolving conflicting diary appointments and schedules. The post holder will liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department ensuring that patients notes are requested and provided in a timely manner. The post holder will develop office and secretarial practices to continually improve service delivery. The post holder will be required to use a computer for a significant proportion of the day and concentration would be required when transcribing and/or typing complicated medical documents. Limited exposure to emotional and distressing circumstances exists and would be limited to the typing of letters of a distressing nature and contact with distressed patients.

Please see attached JD and PS The role will include the collation of records and data so that utilisation can be reported effectively, and the promotion of the Virtual Ward across the acute trust to ensure effective patient flow and bed utilisation. The Support Secretary will be expected to support and work alongside the Nurse coordinator and receive referrals into all aspects of our service, allocate workload and clinical visits, act as administrator for our service, and support our clinical team with enquiries. The coordination of our referral access point will be pivotal to the smooth running of our ACAH service. The Service will be the access point for 2hr Urgent Community Response (CRIS) & Virtual Ward (VW) referrals within the UHNM Footprint and MPFT Community Services, taking referrals from the Integrated Care Coordination Centre, and Acute Hospitals

RESPONSIBILITIES Work closely with the Practice team in the coordination of work and daily administration needs. Liaise and communicate with patients in the delivery of their care and signpost them to appropriate services to support their health and wellbeing. Manage recall systems, clinical testing and invitations for appropriate clinical needs as per Practice protocols. Work closely with the clinical team providing computer searches and data to meet its service delivery requirements and changing care pathways. Support the clinical team in the design and implementation of new and changing care pathways, enhanced services and performance targets. Take responsibility for relevant projects working closely with the parties that are involved, and supporting the team with appropriate training. Assist Practice Manager in CQC compliance. Develop policies, procedures and patient information as appropriate to this role. Provide training and support as appropriate to the Practice team. Attend and represent the Practice at relevant meetings and training events. Participate collaboratively with other Practices, IT colleagues and health and social care teams. Assist the Practice in providing a high quality patient service, meet and demonstrate its performance markers and maximise efficiencies and resources. Make recommendations relating to innovative ways of working, changing services, regulation updates, continuous learning and more. Ensure that the areas of responsibility are safe and within legal and national regulations to include GDPR data protection regulations and Care Quality Commission compliance. Assist and participate in inspections and audit when required. Some flexibility with hours will be needed particularly for meetings and training. Other duties as deemed reasonable for this role. ADDITIONAL RESPONSIBILITIES In addition to the specific responsibilities set out within this job description, Midway Surgery has the following expectations of all staff: Customer Care The post-holder must act in such a way to promote a positive image at all times. It is expected that all staff members reflect the values of the organisation: QUALITY - Clinical quality; quality of our service from start to finish; quality of our environments HELPFUL AND EMPATHETIC ATTITUDE - Respectful, friendly, adaptable, caring and understanding behaviours with patients and each other. MAKING IT EASIER - easier to get help, information, to book, to work and use technology solutions COMMUNICATION - with patients and with each other. Open and honest, one team culture, with third parties and communities. Confidentiality: In the course of seeking treatment patients entrust us with and allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Information Governance All staff have a personal responsibility to ensure that person identifiable, confidential or sensitive information is processed in line with the Data Protection Act (2018), General Data Protection Regulations, the Human Rights Act (2000) and other requirements such as the Caldicott principles. All staff must be aware of the requirements to ensure there is no breach or unauthorised disclosure. Health & Safety at Work In accordance with the Management of Health and Safety at Work Regulations 1992 (as amended) and other relevant Health and Safety legislation, staff have a duty to take responsible care to avoid injury to themselves and to others by their work activities, and to co-operate with the organisation and others in meeting statutory and mandatory requirements. Infection Prevention & Control It is the responsibility of all staff to ensure high quality patient care is based upon principles of best practice in infection prevention and control. All staff must fully co-operate in achieving compliance with safe systems of work when undertaking activities that present a risk of the spread of infection. Safeguarding of Children and Adults at Risk Post holders have a general responsibility for safeguarding children and adults at risk in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. The expectation is that the post holder is familiar with the relevant procedures and guidelines relevant to their job role. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment which may be outside normal working hours, to include: All staff have a responsibility to participate in appraisal with their manager / team leader. Take responsibility for maintaining a record of own personal and/or professional development. Monthly Practice training afternoons. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Meetings Staff are expected to attend meetings, as required sometimes, these may be held outside of normal working hours. Policies, Procedures & Guidelines All staff must be aware of and adhere to all relevant Practice policies, procedures and guidelines. Whistleblowing - Raising Concerns It is the responsibility of all staff to raise any concerns if they reasonably believe that one or more of the following is either happening, has taken place, or is likely to happen in the future relating to the Partnerships business: A criminal offence or a breach of a legal obligation A miscarriage of justice A danger to the health and safety of any individual Damage to the environment Deliberate attempt to conceal any of the above. Any other legitimate concerns

Administrative Assistant

Hours: 37 hours per week, 39 weeks per year

Grade: Band 2, SCP 3-5

FTE Salary: £22,737 - £23,500 Per Annum

Actual Salary: £19,610.66 - £20,268.75 Per Annum

St Joseph's Catholic Voluntary Academy are seeking to appoint an Administrative Assistant to support the smooth running of our school office. We have a passionate and dedicated staff team, who are committed to providing an outstanding education for the children.

Your responsibilities

To provide routine support in the general, administrative, welfare and financial administrative functions of the school.
To promote the ethos of the school when communicating with children, staff, parents, governors and visitors.
To provide a positive image of the school in accordance with the mission statement.
Undertake all reception duties, answering routine telephone and face to face enquiries and signing visitors in and out of the premises.
Assist with pupil first aid/welfare duties, liaise with parents, staff etc.
Process orders and receipt goods on behalf of the school.
What are we looking for?

A friendly and proactive approach
Excellent written and verbal communication skills
The ability to follow school policy and protocols
A team player with a keen eye for detail
A highly organised and efficient member of the team
The St Ralph Sherwin Catholic Multi-Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to satisfactory references, which will be requested, prior to interview, an enhanced Disclosure and Barring Service (DBS) check, medical check, evidence of qualifications plus verification of the right to work in the UK.

Please note that the closing date may be brought forward depending upon interest. For further details kindly contact 01332 361 660.

Being part of the St Ralph Sherwin Catholic Multi Academy Trust

On 1st September 2018, the St Ralph Sherwin Catholic Multi Academy Trust, part of the Diocese of Nottingham, brought together 25 Catholic schools located in Derby City, Derbyshire, Staffordshire, Nottinghamshire and Stockport together in partnership, to ensure the very best spiritual, social and academic experiences and outcomes for the young people in our schools.

Everything we do is to better the lives and futures of our children, providing access to first-class teaching, both academically and spiritually and we are united by our collective vision to excel.

Why work for the St Ralph Sherwin Multi Academy Trust?

To find out why you should come and join our team, click on the link to our ‘Why work with us?’ brochure.

A summary of our fantastic benefits are as follows:

Access to first class CPD opportunities. We also work in partnership with Nottingham Teaching School Alliance to deliver meaningful and relevant CPD. Our Leadership Academy identifies and develops future leaders.
Genuine opportunities for career progression - with 25 academies in our family, and 84 academies across the Diocese, opportunities for career progression are a reality.
Professional assistance - you will have access to an Employee Assistance Programme which provides confidential, independent and unbiased information and guidance 24/7. If clinically advisable, it also offers face-to-face counselling sessions.
Pension - automatic enrolment into the Teachers’ Pension Scheme with 23.68% employer contributions, or to the Local Government Pension Scheme for support staff, one of the most competitive on the market, with employer contributions of above 20% in most cases.
Terms and Conditions - we have committed to following nationally agreed terms and conditions for pay for both teachers and support staff.
For more information about our Trust and our Academies, please visit www.srscmat.co.uk

Follow us on twitter @srscmat

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