Total 23 Administrative / Clerical job vacancies in WA - Remote - Port Hedland Region

Job Responsibilities :

- Communicate with potential and existing customers through phone calls and emails

- Respond to customer inquiries and needs, providing quotations

- Document customer interactions and sales activities, maintaining a customer database

- Perform paper documentation work

- Handle tasks assigned by supervisors as needed

Job Requirements :

• Min Diploma / degree in any field
• Fresh graduates are encouraged to apply
• Proficient in English, Mandarin, and Bahasa Malaysia
• Strong communication, interpersonal skills and responsibility
• Computer literate and well

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Requirements

• At least a Diploma / Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
• Minimum of 1-2 years of experience in administrative support, human resources, or a related role.
• Proficiency in Bahasa Malaysia and English
• Experience with HRIS (Human Resources Information Systems) is preferred.
• Excellent communication and teamwork abilities
• Ability to work under pressure in a fast-paced environment.
• Ability to work independently with minimal supervision as well as collaboratively within a team.
• Positive attitude and willingness to take on new challenges and responsibilities.
• Pays close attention to details and ensures accuracy in all administrative and HR-related tasks.
• Strong work ethic
• Fast learner and quick thinker

Responsibilites

Employee Relations:

• Oversee employee welfare initiatives, including health and safety programs, employee assistance programs, and recreational activities.
• Oversee the operation and maintenance of the employee hostel & Company facilities including conduct regular spot checks and inspections.
• Address any issues or concerns related to the company facilities promptly and effectively.
• Coordinate with relevant departments or vendors for repairs, maintenance, and improvements as needed.

Handle Foreign Worker Applications:

• Manage the entire process of foreign worker applications, including hiring, work permit applications, and renewal procedures.
• Ensure compliance with immigration laws and regulations governing the employment of foreign workers.
• Liaise with government agencies, embassies, and relevant authorities to process work permits and visas.
• Maintain accurate records and documentation related to foreign workers' employment status and permits.

Recruitment:

• Assist in the recruitment process by posting job vacancies, screening resumes, and conducting initial interviews.
• Coordinate interview schedules and communication with candidates throughout the hiring process.
• Collaborate with hiring managers to assess staffing needs and develop effective recruitment strategies.
• Maintain recruitment records and documentation, ensuring compliance with hiring procedures and regulations.
• conduct until the end process of on boarding & off boarding .

Training:

• Support the planning and coordination of employee training and development programs.
• Identify training needs through employee assessments and discussions with department managers.
• Liaise with external training providers and coordinate training sessions and workshops.
• Track employee participation and training progress, maintaining training records and evaluations.

Additional Responsibilities:

• Manage administrative tasks related to employee records, payroll, benefits administration, and attendance tracking.
• Assist in the development and implementation including drafting and updating of HR policies, procedures, and initiatives to support organizational goals.
• Stay updated on HR trends, best practices, and regulatory changes, ensuring compliance and continuous improvement.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on changes in employment laws and regulations to ensure organizational compliance.
• Maintain employee records and databases, ensuring accuracy and confidentiality.
• Collaborate with other departments to ensure smooth and efficient operations.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance
• Open culture
• Paid training and development
• Remote work flexibility
• Beneficial Leaves such as Marriage leave, Compassionate leave, Birthday Leave & etc.
• Annual bonus and increment based on performance.
• Long Service Award
• Staff Discount
• 7.5 Flexible Working hours
• Recreational & Engagement Activities
• Panel Clinic
• Sport activities every week
• Positive environment

要求

• 至少擁有人力資源、工商管理、管理或相關領域的文憑/學士學位。
• 至少 1-2 年行政支援、人力資源或相關職位的經驗。
• 精通馬來語和英語
• 有 HRIS（人力資源資訊系統）經驗者優先。
• 優秀的溝通與團隊合作能力
• 能夠在快節奏的環境中承受壓力工作。
• 能夠在最少的監督下獨立工作以及在團隊內協作。
• 積極的態度和願意接受新的挑戰和責任。
• 密切注意細節並確保所有行政和人力資源相關任務的準確性。
• 強烈的職業道德
• 快速學習者和快速思考者

責任

員工關係：

• 監督員工福利計劃，包括健康和安全計劃、員工協助計劃和娛樂活動。
• 監督員工宿舍和公司設施的營運和維護，包括定期抽查和檢查。
• 及時有效地解決與公司設施相關的任何問題或疑慮。
• 根據需要與相關部門或供應商協調進行維修、維護和改進。

處理外籍勞工申請：

• 管理外籍工人申請的整個流程，包括僱用、工作許可證申請和續約程序。
• 確保遵守有關外國工人就業的移民法律和法規。
• 與政府機構、大使館和相關當局聯絡，處理工作許可證和簽證。
• 保留與外籍工人就業狀況和許可證相關的準確記錄和文件。

招募：

• 透過發布職缺、篩選履歷和進行初步面試來協助招募流程。
• 在整個招募過程中協調面試時間表以及與候選人的溝通。
• 與招募經理合作評估人員需求並制定有效的招募策略。
• 維護招聘記錄和文件，確保遵守招聘程序和規定。
• 一直進行到登機、下機流程結束。

訓練：

• 支援員工培訓和發展計劃的規劃和協調。
• 透過員工評估和與部門經理的討論來確定培訓需求。
• 與外部培訓提供者聯絡並協調培訓課程和研討會。
• 追蹤員工參與和培訓進度，維護培訓記錄和評估。

額外責任：

• 管理與員工記錄、薪資、福利管理和出勤追蹤相關的管理任務。
• 協助制定和實施，包括起草和更新人力資源政策、程序和舉措，以支持組織目標。
• 隨時了解人力資源趨勢、最佳實踐和監管變化，確保合規性和持續改進。
• 確保遵守勞動法律、法規和公司政策。
• 隨時了解就業法規的變化，以確保組織合規。
• 維護員工記錄和資料庫，確保準確性和機密性。
• 與其他部門合作，確保工作順利、有效率。

津貼和福利

• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 開放文化
• 有薪培訓和發展
• 遠距工作彈性
• 福利假如婚假、事假、生日假等。
• 年度獎金和基於績效的加薪。
• 長期服務獎
• 員工折扣
• 7.5 彈性的工作時間
• 娛樂和參與活動
• 專家小組診所
• 每週體育活動
• 積極的環境

The incumbent of this position serves as a Budget Analyst with responsibility for performing routine budget analysis functions in assigned areas. The incumbent participates in funds control supporting the Budget Manager in the formulation, presentation, and execution of the organization's budget. Work may be performed in any segment of the normal range of budget administration work performed by the organization, including budget formulation, budget presentation-enactment, or budget execution. The incumbent prepares funding requests relating to budgetary allowances, intra-departmental delegation of authority and interagency transfer requests in accordance with pertinent laws and regulations.

• Serve as principal advisor to the Information System Security Manager (ISSM).
• Provide technical guidance on security portals.
• Lead the development of security plans for cloud systems operating at Enterprise Cloud Management Agency (ECMA).
• Lead team in analyzing intelligence information to develop computer intrusion intelligence products.
• Review policies to provide technical recommendations for change to security posture.
• Make recommendations on the approval of computer operations.
• Analyze vulnerabilities of existing computer security programs.
• Ensure contract personnel are in compliance with security networks.

The Acquisition Analyst provides oversight and definitive guidance to DOL acquisitions personnel by researching applicable laws and regulations, updating procurement policy and procedures, providing training, making recommendations to the Director of Policy & Project Management Division (PPMD) on procurement related issues, and discussing procurement-related issues with other Federal agency personnel.

Major duties of the GS-14 Acquisition Analyst include:

• Providing technical assistance in the acquisition areas by reviewing activities, answering questions, or offering solutions to problems encountered within DOL acquisition and program offices during market research, source selection, negotiation or administration of contracts.
• Serving as a functional liaison between customers and PPMD staff members to improve the efficiency and effectiveness of services provided. Serving as a resource to OSPE staff and OASAM on complex problem resolution in FAI-CSOD platform oversight.
• Interpreting and understanding policy, procedures, and regulations and providing advice and assistance to resolve problems and maintain continuity of work as well as for the purpose of extracting data from reporting systems and developing acquisition statistical reports. Identifying operating problems that may have an impact on objectives or time-phased schedules; assuring appropriate action is taken to correct problems.
• Managing agency wide communications and outreach, the development and participation in government wide change management processes, the agency's various professional certification programs, and the training and oversight of staff on FAI system, policy implementation, and certification requirement changes.
• Performing project management activities related to the oversight of DOL's FAI-CSOD learning management platform and participating in government wide policy meetings regarding FAC-COR, FAC-C Professional, and FAC-P/PM certification programs.
• Developing and presenting acquisition training sessions for Departmental personnel by researching current problems and issues, and using current regulations, policy, procedures, and experience as the basis for preparing presentation materials and curriculum to enhance agency program staff competencies in acquisition business processes. Coordinating meetings, logistics and facilitating procurement and contract review boards and participates in integrated procurement teams.
• Developing baseline performance measures for the acquisition system. Assisting in responding to administrative audits and other external inquiries, including data calls. Reviewing investigative reports to determine appropriate changes or corrective action required. Verifying data for accuracy and makes recommendations for improvement on base findings.
• Oversee the review experience to improve the acquisition administration process by revising existing acquisition administration procedures by drafting revisions to existing acquisition directives or by drafting new policy directives to effectuate needed change.
• Drafting procedures in procurement to take advantage of changes in technology and improve customer service. Reviewing existing procedures, researching issues with procurement program staff, and recommending changes to improve customer service.
• Ensuring that DOL acquisition regulations, procedures, and policies are consistent throughout the Department by performing liaison functions between OASAM, the Office of the Solicitor, Office of the Secretary, and DOL Agencies with delegated procurement responsibilities.

Primary duties include but are not limited to the following:

• The National Contact Center (NCC) centralizes VBA's contact center activities and provides greater consistency and higher quality service by customer-facing employees.
• NCC employees may have contacts via telephone, email, video, or chat with the public for the purposes of (1) advising and providing information on benefits and rights; (2) explaining pertinent legal provisions, regulations, and related administrative practices and their application to specific cases; (3) assisting individuals regarding how best to provide needed documents and evidence required, and/or (4) initiating inquiries to resolve errors, delays, or other problems in obtaining benefits. The employees will also assist with the completion of claim and appeal related work.
• Assists the inquirer with determining the short-term and long-term circumstances that might influence a choice between various benefits. Programs include, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, fiduciary assistance, general Social Security Administration benefit programs, and other Federal, state, and local domestic relations and assistance programs.
• Explains the types of documents necessary to facilitate timely processing of claims and appeals and assists with obtaining and completing such documents and forms in accordance with the type of claim or appeal being submitted.
• Explains VBA rating decisions and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal processing procedures, and all pertinent information available within the systems of record.
• Performs claim or appeal related work including, but not limited to, providing comprehensive claim or appeal status updates using mandatory scripting requirements, processing change of address requests, establishment of, or change to direct deposit banking information, burial allowance claims, dependency claim, etc.
• Appropriately responds to interactions where the customer wishes to speak/discuss to a "supervisor," by attempting to deescalate the interaction by immediately addressing the inquirer's needs prior to referral for a contact by a supervisor