Total 66 Administrative / Clerical job vacancies in oxford oxfordshire ox1 3ab

OXFORD UNIVERSITY HOSPITALS NHS TRUST JOB DESCRIPTION Job Title: Administrative Assistant Grade: Admin and Clerical Band 3 Hours: 37.5 hours (1 wte) Department: Psychological Medicine Service Responsible To: Assistant Service Manager Accountable To: Operational Service Manager MAIN PURPOSE OF POST: Patient administration underpins the patient journey and supports the clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports the management team to deliver a high standard of data quality by making the best use of capacity and resources. The post holder is responsible for the delivery of a professional, comprehensive and efficient administrative service to support the delivery of high quality clinical services under the supervision of the Senior Administrator. RESPONSIBILITIES: Administration: To provide primary administrative support to the clinical staff and all patients under their care of The Psychological Medicine Service, including using EPR applications, such as Appointment Book, HIM Tracking, HIM Chart Coding, Powerchart and PM Office, to manage patient pathways. To provide reception cover and act as the first point of contact for patients attending face to face appointments and meeting and greeting patients. Ensuring the waiting room area is kept clean and tidy. To manage an electronic diary room booking system. Dealing with incoming correspondence, opening and prioritising incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning items in a timely manner. To monitor the shared e-mail inbox, taking responsibility for forwarding emails, creating encounters and uploading referrals to EPR for triaging and forwarding to relevant consultant through the EPR Message Centre. To ensure appointments are booked into the appropriate clinic appointment slots in line with the Trusts Elective Access Policy and local Standard Operating Procedures in order to meet national RTT Standards, and following the appropriate escalation process to highlight problems to the Assistant Service Manager and / or the Operational Service Manager when in need of assistance. Use of the digital transcription system (Voice Recognition) to produce clinical correspondence to inform referrers, patients and other stakeholders of patient pathway progress. In doing so, produce high quality accurate correspondence which conforms to the Trust Key Performance Indicator of 7 working days from the point of clinical delivery/decision to being sent to the patient. Liaising with referrers to ensure effective pathway management and to maintain good working relationships with stakeholders. Become proficient in the use of Scan IT software to ensure letters, clinical reports, diagnostic test results and other notes are uploaded and filed correctly in patient records on EPR. Check in patients attending for their Psychological Medicine appointment, checking demographic information such as name and date of birth are correctly recorded in EPR and updating with changes and corrections. Check out patients from their appointment, following the instructions on the outcome form to ensure the correct RTT status code is recorded. Cache up clinics regularly to ensure revenue is accurately captured. Complete the e-clinic-prep process to ensure relevant documentation is present on EPR for patient appointments. Follow the HIM tracking procedure for the movement of all paper patient notes. Act upon queries from referrers, patients and other stakeholders in a timely manner. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems. Escalate any problems arising to Assistant Service Manager or Operational Service Manager in a timely manner so they can be dealt with quickly and efficiently. GENERAL Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and Trust procedures. Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. Answer all telephone calls in a timely manner and action appropriately. Maintain patient confidentiality at all times. Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours. Use the Trust IT systems to register patients, make appointments, produce end of treatment letters, ensure that details are correct and ensure check in / check out of outpatient appointments. To support and contribute to on-going and future service development projects supporting continuous improvement of the services we provide. Any other duties at the request of the Senior Administrator/Service Manager, which may be needed to fulfil the objectives of the post, which are appropriate to the grade. This job description should be regarded only as a guide to the duties required and is not intended to be definitive. It may be reviewed in the light of the changing circumstances following consultation with the post holder. The job description does not form part of the contract of employment. RISK MANAGEMENT: The management of risk is the responsibility of everyone and will be achieved within a progressive, honest and open environment. Staff will be provided with the necessary education, training and support to enable them to meet this responsibility. Staff should be familiar with the Major Incident Policy Fire Policy and should make themselves familiar with the local response plan and their role within that response. RESPONSIBILITIES FOR HEALTH & SAFETY The post holder is responsible for ensuring that all duties and responsibilities of this post are carried out in compliance with the Health & Safety at Work Act 1974, Statutory Regulations and Trust Policies and Procedures. This will be supported by the provision of training and specialist advice where required. INFECTION CONTROL Infection Control is everyones responsibility. All staff, both clinical and non-clinical, are required to adhere to the Trusts Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reducing the burden of Healthcare Associated Infections including MRSA. All staff employed by the OUHFT have the following key responsibilities: Staff must decontaminate their hands prior to and after direct patient contact or contact with the patients surroundings. Staff members have a duty to attend mandatory infection control training provided for them by the Trust. Staff members who develop an infection (other than common colds and illness) that may be transmittable to patients have a duty to contact Occupational Health. CHILDRENS RIGHTS The post holder will endeavour at all times to uphold the rights of children and young people in accordance with the UN Convention Rights of the Child. SAFEGUARDING CHILDREN AND VULNERABLE ADULTS The Trust is committed to safeguarding children and vulnerable adults throughout the organisation. As a member of the trust there is a duty to assist in protecting patients and their families from any form of harm when they are vulnerable. INFORMATION GOVERNANCE All staff must complete annual information governance training. If you have a Trust email account this can be completed on-line, otherwise you must attend a classroom session. For further details, go to the Information Governance intranet site. DATA QUALITY Data quality is a vital element of every member of staffs job role. The Oxford Radcliffe Hospitals recognises the importance of information in the provision of patient care and in reporting on its performance. Data quality is therefore crucial in ensuring complete, timely and accurate information is available in support of patient care, clinical governance, performance management, service planning, and financial and resource planning and performance. OXFORD UNIVERSITY HOSPITALS NHS TRUST PERSON SPECIFICATION defines the minimum criteria needed to carry out the job and the job cannot be done without theses. Desirable refers to criteria which successful applicants would be expected to acquire during their time in post. The desirable requirements are not taken into consideration in a job

An exciting opportunity has arisen for a motivated and proactive individual to become part of a busy but friendly team on Tarver Haemodialysis Ward. We provide an outpatient service for people with acute and Chronic Kidney failure in the form of Haemodialysis. We open Monday to Saturday from 07:00 until 19:30. We are closed on Sundays, Christmas day and New Year Day.

We are looking for a ward clerk to play a vital role in the smooth running of all administrative and clerical duties for the ward. Previous experience of computer literacy is a must and you will have good attention to detail and be highly organised. Previous NHS experience is desirable but not essential. The successful candidate will have excellent customer service skills as you will be the first point of contact in person or on the telephone for patients, relatives and visiting staff. You will be maintaining an organised up to date filing system, ensure all haemodialysis appointment are correct and ensure patient transport, weekly haemodialysis plan and changes are recorded in a timely manner. Other admin duties may include, managing post, photocopying and ordering stationary. As a new member of the team, you will be supported with the necessary training for the role.

The role lends itself to an individual with a great deal of initiative ,someone who enjoys a busy varied environment and someone who thrives on helping others.

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Mantain general data entry and keep an up to date record of day

Book Transport for the dialysis patients in Tarver Dialysis; Trouble shoot transport problems as required. To liaise with patients on a weekly basis for their transports needs and to remind them of the date and time of the procedures.

Reception and booking in of dialysis attendees, alerting the nursing team of the need for immediate attention for patients who appear unwell on arrival.

Answering phone, take messages, prioritise records and pass them on to the relevant people.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel

Mantain general data entry and keep an up to date record of day

Book Transport for the dialysis patients in Tarver Dialysis; Trouble shoot transport problems as required. To liaise with patients on a weekly basis for their transports needs and to remind them of the date and time of the procedures.

Reception and booking in of dialysis attendees, alerting the nursing team of the need for immediate attention for patients who appear unwell on arrival.

Answering phone, take messages, prioritise records and pass them on to the relevant people.





All staff employed by the OUH Trust have the following key responsibilities:

Staff must decontaminate their hands prior to and after direct patient contact or contact with the patient’s surroundings.

Staff members have a duty to attend mandatory infection control training provided for them by the Trust.

Staff members who develop an infection (other than common colds and illness) that may be transmittable to patients have a duty to contact Occupational Health


This advert closes on Wednesday 20 Mar 2024

Proud member of the Disability Confident employer scheme

Validation Officer

Ophthalmology-Surgical

37.5 hours- Band 4

**PREVIOUS APPLICANTS NEED NOT APPLY**

We are seeking to appoint a full time Validation Officer to join our friendly team within The Ophthalmoogy Directorate. The post will be based at OUH Cowley, Unipart House, Garsington Road, Cowley, OX4 2PG. There will be rare occasions that you may need to work from the John Radcliffe site.

The successful candidate will manage each patient’s pathway from referral to treatment in a timely and efficient manner. Providing accurate information on how long pathways are is essential. The role is to ensure that the information, at patient level, is accurately recorded before being reported to the Department of Health by validating the information held on our electronic systems.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated and keen to join our team then we would encourage you to apply.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.



The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.



Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.



Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values

Please see attached jod description.

If you would like further information or to arrange an informal visit to the department, please contact Molly Walls via e-mail:Molly.Walls@ouh.nhs.uk


This advert closes on Wednesday 27 Dec 2023

Proud member of the Disability Confident employer scheme

Please see attached jod description. If you would like further information or to arrange an informal visit to the department, please contact Molly Walls via e-mail: Molly.Walls@ouh.nhs.uk

Typing letters, assessments and other documents as required by clinical staff in a timely and accurate fashion, using templates, copy typing and some dictation. A focal point of contact for all users of the building and to liaise appropriately with the Oxford Health estates and facilities services and external contractors when required. Provide a polite, cheerful and well-informed reception at Complex Needs Service team bases in Oxford and Aylesbury. Arrange meetings for staff; this will include liaison with internal departments and external agencies, booking online and face to face meetings as required. Maintain existing spreadsheets and databases (both service specific and those provided by Oxford Health Trust) by keeping a range of clinical information up to date on our electronic patient record system (RiO) and a number of in-house systems. The post holder will be required to build on their personal experience and knowledge of the administration role and function of Complex Needs Service. Complex Needs Service work is of a sensitive nature and as such the postholder will be required to maintain confidentiality at all times. There are mandatory training requirements on starting working with Oxford Health NHS Foundation Trust. It is expected that other general duties will need to be completed as they arise and as they are requested by the staff team. The postholder will fulfil an effective, efficient and responsive role, under supervision of the Office Manager.

What's involved with this role:

Temporary Brokerage Support Officer/Admin – Social Care

Job Ref: Oxfordshire 5240889

Pay Rate: Up to £12.93 per hour PAYE depending on experience

Hours per week: 37 Monday – Friday, 8am to 5pm

Role Length: This opening assignment is for 1-2 months

City: Oxford, Oxfordshire

The postholder will support advice, sourcing and establishing person-centred, high-quality and cost-effect care and support packages for individuals. They will include day-to-day brokerage activities, including receiving referrals, identifying options, sourcing, negotiating and contracting arrangements. They will work flexibly on brokerage activities across the following life stages, based on needs and demand to source care and support packages.

Key Responsibilities:

Support brokerage activities to identify, source and establish effective care and support arrangements for children and adults, working with operational services, providers and service users.
Assist Brokerage Officers and Brokerage Managers in compiling and providing accurate and accessible information and advice for service users and their families in order to inform their care and support decisions.
Collect, maintain and analyse data on placement usage, availability, costs and market capacity to support insight and monitoring of placement options for the Brokerage function.
Support the sourcing of required care and support services to meet the needs and preferences of individuals, as requested by Brokerage Officers and Managers.
Provide administration, meeting co-ordination, document preparation and other activities required to enable timely, effective and compliant decision making for care and support arrangements.
Liaise with operational services and providers on options, progress and decisions on care and support arrangements, supporting Brokerage Officers and Managers to keep stakeholders informed.
Support a person-centred approach by creating and maintaining records of outcomes, needs and preferences to inform care and support packages.
Collect and maintain data for the Brokerage function on placements, performance, outcomes and costs. To undertake general administration activities required for the Brokerage function, including meeting co-ordination and document preparation.
Assist Brokerage Officers and Brokerage Managers in enabling, building and maintaining effective working relationships with individual suppliers and the wider market.
Support effective working relationships with operational services by providing relevant data, information and insight, so that care and support arrangements deliver outcomes, quality and value.
Comply and maintain good knowledge of legislation, government guidance and policies relevant to children and adults requiring care and support packages.



NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Qualifications:

A degree level or equivalent qualification or relevant professional experience commensurate with the role.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience working with vulnerable children or vulnerable adults.
Understanding of the purpose, activities and approaches of brokerage and sourcing care and support packages.
Ability to gather and analyse data on needs, services and performance using a range of sources to support effective brokerage.
Broad knowledge of the purpose, policies and key legislation in relation to adults and/or children’s services.
Ability to communicate effectively, build strong relationships and work flexibly with a wide range of stakeholders.
Ability to work under pressure in a complex, fast-paced and changing environment, prioritising effectively in order to deliver responsibilities.
Ability to work in a collaborative and constructive way with others as part of a team.
Broad commercial awareness with knowledge and understanding of supporting cost-effectiveness and value for money for services.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

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Job Ref: Oxfordshire 5240889


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.