Total 2 Construction / Property job vacancies in Ashford, TN23 1PJ

Property and Facilities Helpdesk Co-ordinator - Newcastle (Hybrid Working) - Permanent Opportunity

About the Role
Our client are looking for a Helpdesk Administrator to join their Property & Facilities team. This role is the first point of contact for all internal facilities matters related to the leased offices and stores they occupy. You will be responsible for overseeing the facilities helpdesk, including dealing with reactive property related issues, including logging and allocating work requests to contactors, ensuring they are dealt with effectively, and in a timely and professional manner. You will also assist with the delivery of the Planned Preventative Maintenance (PPM) contract.
The normal working week is Monday to Friday, 37.5 hrs per week. Your start and finish time are to be agreed with your line manager.

Role Responsibilities:
• To act as a central point of contact for property and facilities related matters pertaining to the leased properties we occupy
• Maintain the CAFM system and administer reactive requests from inception to completion
• Assign reactive work requests with a suitable Service Level Agreement to the most appropriate landlord, contractor or member of the facilities team
• Aim for a first-time fix approach based on H&S, business impact, maintaining building integrity impacts and manage customer expectations accordingly
• Seek and recommend appropriate contractors where existing supplies do not cover the task and maintain contractor records
• Proactively update open work orders, liaise with sites and manage works requests through to satisfactory resolution, updating CAFM and customers accordingly
• Raise quote requests and Purchase Orders
• Utilise our contractors own Elog books to establish status of reactive and ppm works
• Update statutory compliance trackers in conjunction with other members of team
• Co-ordinate booking in contractors to sites for all PPM and reactive works
• Recognise and escalate any issues as appropriate
• Undertake detailed administration responsibilities as required.

Skills and Experience Required:
• Ideally you will understand building related matters and have experience of operating within a facilities helpdesk role having the knowledge to interpret described faults and allocate jobs accordingly. Some knowledge of HVAC, electrical and other building systems in a commercial setting would be an advantage.
• Excellent customer service with a confident approach
• An eye for detail
• Able to build relationships
• Driven to understand the operational requirements of the buildings we occupy
• Able to work at a fast pace and under time critical scenarios
• Flexible approach to meet deadlines and urgent requests. Overtime may be required occasionally to meet the demands of the role
• Resilient to cope with these conflicting demands
• Demonstrated use of Excel and Word & experience in the use of a CAFM or other similar property database preferred

Property and Facilities Helpdesk Co-ordinator - Newcastle (Hybrid Working) - Permanent Opportunity

The Caretech Group provides care and education to both children and adults in both registered and supported living services to over 5000 service users in over 700 sites nationwide including Wales and Scotland. The care provided is across a number of Operating divisions, including Children’s, Children’s Education Services, Adult Care and day care provision and Specialist Services incorporating Mental Health Services, ABI and other specialist provision.

We are looking for a Capital works Surveyor with proven experience in managing capital investment projects within real estate or property management. This is a full-time position, which requires an experienced and forward thinking individual to join us to deliver an efficient and proactive property management service.

No two days will be the same in this role so enthusiasm, a can-do attitude and a genuine passion for always wanting to go the extra mile will be essential as you’ll take ownership of surveying our properties & delivering Capex works.

The role will require to cover the South and will be hybrid working in our Ashford office.

Candidate profile

• Highly organised and a great communicator, resilient with a flexible approach. A real team player, you should also be:
• Experienced in a similar Capital Works Surveyor Role is required with a background record of delivering projects and maintenance across complex estates
• Suitability qualified to degree level or equivalent professional qualification within a similar environment
• Demonstrable track record of building and construction process including planning, building control with a good working knowledge of other statutory compliance
• Ability to work independently, at pace and under pressure, exercising good initiative and judgement whilst also being comfortable working as part of a team on larger projects
• Experience of contracts, writing schedule of works and the tender process.
• An analytical mind, methodical approach and keen attention to detail and be proficient in excel
• Good prioritisation skills and the ability to meet deadlines
• A basic understanding Knowledge of AutoCad would be beneficial but not essential.
• The flexibility to travel across the location, staying overnight where needed
• This post will require national travel, therefore a car driver is essential.

Note: Successful candidates will need to meet the person specification in order to be offered this post. All candidates will be subject to an enhanced DBS check and reference checks. CareTech is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of all the Adults, Children and Young People that we support