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Job title: Estate Officer
Permanent, Full time Monday
- Friday – 37.5 hoursGreat Western Hospital, Wiltshire, SN3 6BB
Salary
- £40,000
- £50,000 depending on experience. Plus Serco benefits
The key purpose of the role is to Working closely with the site maintenance and project teams, the Estates Officer role will support a busy operational Estates Department in the collation and provision of mechanical, electrical, specialist services, life cycle and building fabric information to ensure the timely completion of audit material for the Department of Health, Centre of Best Practice (CoBP) programme
Main Accountabilities:
- All asset life cycle and service delivery information on site electronically and hard copy will be identified with each Estates Service Lead and the required compliance/asset information extracted and used to answer the CoBP audit question sets set by the Surveyor.
- Review with the Estates Service Lead the informal and formal audit findings (Relevant Reports), working with the Estates management team and the Technical Services Manager
- Production of timely and accurate rectification programmes for identified issues (Relevant Reports) with the operational team to satisfy the contract
- Maintain the information databases creating files and folders within the Estates Shared Drive as required to ensure an effective Health and Safety File is maintained
- Ensure that CAFM is utilised and maintained for the accurate recording and management of client (Appointer’s) information.
- Utilise the existing Shared Drive structure for the accurate recording and management of Estates information
- Support the site based operational and project teams as required to improve performance, compliance, reduce contract abatements and reputational damage.
- Support the site team to ensure the Site Estates Management Information Systems continue to produce ease of access, flexibility useability and longevity.
- Site attendance is required for the working week to ensure that support is on hand for the site teams and to ensure the required site and documentation familiarity is integrated and sustained.
- Support the work required to ensure that financial and commercial risks from any CoBP survey outcomes are appropriately mitigated through the use of the Site Estates Management Information Systems.
- Assist the site estates teams in any review of their risk registers as a result of the project outcomes.
- Work with the site Estates teams to ensure sufficient resource and focus is provided to the Documentation programme and management of outcomes through to resolution.
What you’ll need to do the role:
- Have a pro-active attitude, and a willingness to work with site teams
- Preferably have worked in a healthcare maintenance environment
- Understand how lifecycle works are managed and delivered
- Have experience of Computer Aided Facilities Management Systems and Helpdesk
- Be able to analyse, review technical information
- Be pragmatic and grounded, maintaining a sense of humour.
- Take great personal satisfaction in delivering as a team, and to feel personal accountability for failure.
- Significant attention to detail, structure, planning and delivery
- Tenacious completer finisher
- Knowledge of Healthcare Estates and Engineering systems
- Knowledge of Healthcare Estates Life Cycle
- An understanding of technical and building standards as applied to Building Services and it would be an advantage if there was an understanding of Healthcare Engineering
- Knowledge of PFI contracting arrangements and liabilities would be advantageous.
- Have demonstrable IT skills and the use of Microsoft Office, knowledge of CAFM and CMMS
- An ability to learn and understand the complexities of building an Estates Document management system in a complex Acute Healthcare setting
- Understand the importance of relationship management at all levels of technical healthcare delivery its organisation and working collaboratively with the various stakeholders
- Excellent analytical skills with ability to assimilate information quickly, and communicate key messages simply and effectively to the business to aid decision making
- Have the ability to write technical reports
- Understand the need to be commercially astute and financially aware.
What we offer
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.