Total 7 job vacancies by Cycas Hospitality UK Ltd

Salary: Up to £27560 + Service Charge*

All the perks you deserve:


Specific monetary incentive schemes for upselling from the day you start!
Opportunities to explore the world by giving Employee and Friends & Family discount rates across Hyatt Hotels & our growing Cycas Hospitality Hotels worldwide.
Free Meals on duty
Fun wellbeing days and employee engagement calendars
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
*Recruit a friend scheme - £350
Uniform Provided.
Workplace pension scheme.
Continuous Learning & Development opportunities with a personalised development plan


About Hyatt Place - London City East

The 280-room Hyatt Place London City East, managed by Cycas Hospitality, occupies a prime position in the bustling district of Aldgate on Whitechapel Road, close to brick lane and minutes from the heart of London’s Financial district. Our hotel is the first property under the Hyatt Place brand in Central London - we are now searching for a top receptionist.

How will you shine!

The Front Office Team is responsible for first impressions, this means everything for our guests, you will be the benchmark for customer care throughout their stay. Your genuine warmth will shine through, and you will be confident to answer any questions and happy to offer information about hotel services, facilities, and the local area. You will go that extra mile to make them stay that even more special. Your ultimate role is to make sure all our guests leave us happy.

What will you be doing?


Provide a great guest experience by enabling a smooth arrival and departure experience including rooming and delivering luggage.
Becoming a brand ambassador, embodying the ethos and culture values.
Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London.
Ensuring that all guests have the appropriate credit facilities established.
Handling all payment transactions and billing
Assisting guests during their stay and handling guest needs
Maximising revenue opportunities through up selling
Providing all required information about the Hotel, available services, and facilities.


What are we looking for?

We are looking for a fun and creative team player. Ideally you will have experience in a similar role, preferably in a 4* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.

With your intuition and dedication to people, you are always striving to deliver a great service for all guests, you will have a warm, people-oriented demeanour, a team-first attitude, Positive outlook and outgoing personality, flexibility, problem-solving skills and multi-tasking ability, the ability to stand, sit or walk for extended periods of time across a work shift.

INTERESTED: take your next steps, apply today, and start your journey with Cycas Hospitality and Hyatt Hotels (Conditions apply).

* T&Cs apply. * Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata basis. *Service charge terms and conditions apply.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom. ***

Receptionist/Guest Service Representative - Four Points by Sheraton, Edinburgh Haymarket.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Four Points by Sheraton is a multinational hotel brand, operated by Marriott International, that is all about catering to our business and independent traveller audience. Our goal is to deliver a great hospitality experience worth coming back for by providing the comfort and quality that travellers expect from us, while going that extra mile to make the guest experience memorable and meaningful.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

YOUR CORE PURPOSE WILL BE:


To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises.
To have a full working knowledge of the reward programme and its benefits – taking every opportunity to enrol new members.
Ensure that all charges are correctly posted to the guests bills following the standard procedures.
Deal with cash, cheque and credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately.
Ensure all messages received for guests are passed on accurately and as quickly as possible.
Operate the hotel switchboard and deal with all internal and external calls, according to procedure.
Deliver a guest experience that is unique and brings the brand to life.
Anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates guest satisfaction.
Ensure brand values are implemented in the hotel’s daily operations.
To actively support other departments and take action when assistance is needed.
Ensure that the whole of hotel operations run smoothly from the guest prospective.
To have a full understanding of all systems and programmes e.g. MARSHA, Opera, Marriott’s Bonvoy programme.
To display a pro-active and innovative approach to training
Some Duty Manager activities may be included


WHAT YOU SHOULD BRING:


Excellent customer service skills with the ability to understand and anticipate guest needs.
High level of product, service and location knowledge to enhance the guest experience.
Demonstrate a service attitude that exceeds expectations.
Candidates with a strong Front office background are preferred
A good working knowledge of Opera PMS, and MARSHA is desired
Previous work experience in hospitality is essential
Strong people skills with great Teamwork


WHAT WE OFFER:


Great team spirit according to our slogan ‘It’s not over until we get a smile’.
40 hours/week
EXCELLENT COMPANY BENEFITS:
Competitive salary and package
Exclusive employee discount for Marriott and Cycas hotels (e.g.- book a lavish £70/night stay in the Maldives or a fancy £65/night stay in Paris!)
Continuous paid training and development opportunities
Free healthcare plan, paid for by Cycas (and with options to upgrade)


Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Guest Service Representative - Staybridge Suites, Newcastle.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Staybridge Suites ensure every space features a sense of community, comfort and convenience. With a brand ethos of From Home-to-Home, guests feel like they are at home while on the road. Staybridge Suites operate with fewer colleagues than some of the other IHG brands, so staff need to be naturals when it comes to multi-tasking. Here, you need to be friendly, smart, welcoming and professional – focused on getting the basics right, each and every time.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

YOUR CORE PURPOSE WILL BE:


To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises.
To have a full working knowledge of the reward programme and its benefits – taking every opportunity to enrol new members.
Ensure that all charges are correctly posted to the guests’ bills following the standard procedures.
Deal with cash, cheque and credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately.



Ensure all messages received for guests are passed on accurately and as quickly as possible.
Operate the hotel switchboard and deal with all internal and external calls, according to procedure.
Deliver a guest experience that is unique and brings the brand to life.
Anticipate guest needs, act upon and follow up guest requests (by escalating to the necessary employee, if required) and deliver a level of service and responsiveness that generates guest satisfaction.
Ensure IHG values are implemented in hotel’s daily operations.
To actively support other departments and take action when assistance is needed.
Ensure that the whole of hotel operations run smoothly from the guest prospective.
To have a full understanding of all systems and programmes.
To display a pro-active and innovative approach to training.
Some Duty Manager activities may be included.


WHAT YOU SHOULD BRING:


Excellent customer service skills with the ability to understand and anticipate guest needs.
An ability to respond, and offer a suitable solution, to guest queries/complaints in an appropriate and respectful manner.
High level of product, service and location knowledge to enhance the guest experience.
Demonstrate a service attitude that exceeds expectations.
Candidates with a strong Front Office background are preferred.
A good working knowledge of systems is desired.
Previous work experience in hospitality is essential.
Strong people skills with great Teamwork.


WHAT WE OFFER:


Great team spirit according to our slogan ‘It’s not over until we get a smile’.
16 hour/week
EXCELLENT COMPANY BENEFITS:
Competitive salary and package
Exclusive employee discounted rate to IHG and Cycas hotels
Continuous paid training and development opportunities
Free healthcare plan


Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Are you looking for a job in central London (15 min walking from Big Ben)? Are you looking for a night job( 10:45 pm-07:15 am)? Are you looking for an amazing place to work? Are you looking to be part of a great team?

...and if you are a hardworking individual who is a friendly night owl, with a bubbly personality, great team member, who can offer not just a bed for the night for our guests, but an experience, then you are the right person we are looking for!

Duties include but are not limited to:

-greeting incoming guests, providing outstanding guest services, creating a safe and friendly environment for our guests;

-ensuring an efficient Front Desk experience for guests, including check in and check out;

- completing the shift procedures, night audit and other relevant reports in a timely manner;

- carrying out cleaning duties; seting-up the breakfast room and helping to prepare breakfast;

Night Receptionist / Front Office Crew Member

Award Winning , Moxy & Residence Inn Slough SL1 1GZ

We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver positively OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a friendly, spirited, outgoing new Night Receptionist for our fabulous Moxy and Residence Inn Slough!

We are the first dual branded property in Slough; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings!

#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.

What will I be doing?


Carry out the minimum of 2 security checks at regular intervals with special emphasis on security, fire and safety.
Check hotel guests in and out and assist with luggage when required.
Serve food and liquor to company standards.
Ensure all revenue is correctly charged and monies are securely kept.
To ensure the total cash takings balance with the Opera settlements report and the receipt sheet and to complete the banking according to the correct procedure.
Ensure a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
Actioning of early morning calls at the time specified and to the standards laid down.
The preparation of Room Service orders and service to the rooms when required.
Cleaning of areas as requested, removal of all trays from public areas, bedroom corridors as necessary.
Setting up meeting rooms as requested.
To attend all relevant training as and when required.
To show willingness to take on additional responsibilities when necessary.


What are we looking for?


Previous experience within a similar role within a hotel environment
Strong communicator and team management skills
Ability to work night shifts
Fluency in English


What do we offer in return?


A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
A workplace with over 220,000 colleagues worldwide!
A family of associates with a work hard, play hard mentality.
The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
Feed your wanderlust with discounts in over 7000 hotels!


Cycas Hospitality is a gift for any hospitality professional. Over the past 13 years we’ve created an innovative hotel management company.

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Are you looking for a job in central London (15 min walking from Big Ben)? Are you looking for a night job( 10:45 pm-07:15 am)? Are you looking for an amazing place to work? Are you looking to be part of a great team?

...and if you are a hardworking individual who is a friendly night owl, with a bubbly personality, great team member, who can offer not just a bed for the night for our guests, but an experience, then you are the right person we are looking for!

Duties include but are not limited to:

-greeting incoming guests, providing outstanding guest services, creating a safe and friendly environment for our guests;

-ensuring an efficient Front Desk experience for guests, including check in and check out;

- completing the shift procedures, night audit and other relevant reports in a timely manner;

- carrying out cleaning duties; seting-up the breakfast room and helping to prepare breakfast;

Salary: Up to £26,000 + Service Charge*

All the perks you deserve:


Specific monetary incentive schemes for upselling from the day you start!
Opportunities to explore the world by giving Employee and Friends & Family discount rates across Hyatt Hotels & our growing Cycas Hospitality Hotels worldwide.
Free Meals on duty
Fun wellbeing days and employee engagement calendars
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
*Recruit a friend scheme - £350
Uniform Provided.
Workplace pension scheme.
Continuous Learning & Development opportunities with a personalised development plan


About Hyatt Place - London City East

The 280-room Hyatt Place London City East, managed by Cycas Hospitality, occupies a prime position in the bustling district of Aldgate on Whitechapel Road, close to brick lane and minutes from the heart of London’s Financial district. Our hotel is the first property under the Hyatt Place brand in Central London - we are now searching for a top receptionist.

How will you shine!

The Front Office Team is responsible for first impressions, this means everything for our guests, you will be the benchmark for customer care throughout their stay. Your genuine warmth will shine through, and you will be confident to answer any questions and happy to offer information about hotel services, facilities, and the local area. You will go that extra mile to make them stay that even more special. Your ultimate role is to make sure all our guests leave us happy.

What will you be doing?


Provide a great guest experience by enabling a smooth arrival and departure experience including rooming and delivering luggage.
Becoming a brand ambassador, embodying the ethos and culture values.
Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London.
Ensuring that all guests have the appropriate credit facilities established.
Handling all payment transactions and billing
Assisting guests during their stay and handling guest needs
Maximising revenue opportunities through up selling
Providing all required information about the Hotel, available services, and facilities.


What are we looking for?

We are looking for a fun and creative team player. Ideally you will have experience in a similar role, preferably in a 4* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.

With your intuition and dedication to people, you are always striving to deliver a great service for all guests, you will have a warm, people-oriented demeanour, a team-first attitude, Positive outlook and outgoing personality, flexibility, problem-solving skills and multi-tasking ability, the ability to stand, sit or walk for extended periods of time across a work shift.

INTERESTED: take your next steps, apply today, and start your journey with Cycas Hospitality and Hyatt Hotels (Conditions apply).

* T&Cs apply. * Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata basis. *Service charge terms and conditions apply.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom. ***