Total 3 job vacancies by Nala Employment Pte. Ltd.

Customer Services Supervisor

Salary : $3,500

Working hour : 8am-5pm Mon-Fri, 8am-12pm (Alternate Sat, WFH)

Location : Toa Payoh

Job description:

* Lead, supervise, and mentor a team of customer service staff across multiple outlets.

* Prepare and manage work schedules and rosters to ensure adequate staffing at all times.

* Monitor staff performance, providing feedback, training, and coaching as necessary to maintain high service standards.

* Develop and implement customer service procedures to ensure efficient handling of customer inquiries and complaints.

* Maintain a high standard of service across all outlets to ensure customer satisfaction and loyalty.

* Conduct regular site visits to all outlets to ensure consistency in customer service and operational processes.

* Review outlet-specific customer feedback and work with teams on-site to improve service quality and address concerns.

* Ensure all outlets adhere to company policies, standards, and protocols for customer service and hygiene.

Requirements:

* Proven experience in a customer service management role, preferably within the retail or service industry.

* Strong leadership skills with the ability to manage and motivate a diverse team.

* Excellent organizational and multitasking abilities.

* Proficiency in creating and managing work schedules and rosters.

* Willingness to travel frequently for outlet visits and provide hands-on support.

* Outstanding communication and problem-solving skills.

Company Name: Nala Employment Pte Ltd | License No.: 16C8302
Contact Person: Soo Yee Hui
Regisration No.: R24120810

Our client specializes in e-waste recycling and IT asset services, offering comprehensive IT recycling solutions to organizations. We are seeking a dedicated and customer-oriented individual to join our team as a Client Representative Executive.

Job Description:

• Maintain timely and effective communication with clients.
• Manage daily orders, meet service level standards, and resolve service issues.
• Coordinate with logistics providers and subcontractors to support client programs.
• Prepare billing reports and settlements.

Requirements:

• Diploma or degree in Logistic is highly desirable or with Warehouse/Logistic working experience
• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Knowledge of e-waste recycling and IT asset management is a plus.

Other Information:

Working Hour: 8.30am-6pm (5 days, 1 Day Remote Working)

Location: Tai Seng

Salary: $2500 - $3500

We are seeking a dynamic and enthusiastic Service Crew Member. The ideal candidate will have a passion for the food and beverage industry, possess excellent communication skills, and be committed to providing high-quality service in a fast-paced environment.

• This role involves serving food and alcoholic beverages, including cocktails, and ensuring a memorable dining experience for our guests.
• Efficiently take and process orders, ensuring accuracy and promptness.
• Maintain cleanliness and readiness of tables, ensuring a welcoming environment for guests.
• Work collaboratively with the kitchen and bar staff to ensure seamless service delivery.
• Process payments and handle cash and card transactions with integrity.

Requirements:

• Experience in a similar role is preferred but not essential.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Knowledge of food and beverage service, including alcohol and cocktail serving.
• Willingness to work flexible hours, including nights and weekends.
• Only Singaporeans/PR may apply

Remarks:

Working Hour: 3pm/4pm to 1am/2am (5 Days)
Transport is claimable after 12am
Salary: $2200 - $2400 (Basic) + Incentive (Gross: $2600 - $3000)
Meal is provided.