Total 3 job vacancies by Service Care Solutions

Service Care Solutions are working alongside and innovative finance consultancy for Account Managers to join their team on a permanent basis.

Role: Account Manager.
Location: Northampton.
Salary: £28,000 to £30,000 per year (plus commission).
Contract: Permanent.

• Must have a background in client facing sales.
• Prior experience in Finance sector especially coming from a Finance Broker is highly desirable.
• The primary responsibilities of the role are to: Build and nurture client relationships through various channels like telesales social media trade events and networking.
• Offer finance solutions by presenting a range of products such as asset finance commercial loans invoice finance and property finance.
• Conduct effective analysis of financial requirements and relevant documentation.
• Develop a full understanding of your clients' requirements.
• Prepare proposal documents and compile persuasive applications.
• A high performing Account Manager will: Conduct background research on prospects prior to engaging.
• Maintain a high level of professionalism in all forms of communication.
• Continuously enhance knowledge and skills
• Remain vigilant against fraud and money laundering risks promptly reporting any concerns.
• Adhere to the principles of Treating Customers Fairly in all interactions.
• Support fellow Account Managers and contribute expertise and best practices to the wider team.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Kind regards,

Our client based in Northamptonshire is currently recruiting for a Chartered Rural Surveyors to join their team as soon as possible.

This is a full time, permanent role based in Towcester paying between £35,000 - £50,000 per year plus bonus.

The purpose of the role is to complete RICS home-buyers,building surveys and valuations.

Responsibilities:

• Advising landowners on maximising value of their land
• Providing tenancy advice
• Undertaking Property Valuations
• Assisting in sales and lettings of, development land and rural property
• Compensation claims, grants and subsides
• Identifying new business opportunities and promoting the brand throughout the region

Requirements:

• Be MRICS qualified
• have a practical understanding of property land business and agriculture
• be able to operate independently but also know when to refer to a senior colleague for advice the ambitious and want to actively develop personal client relationships
• Will be happy to be responsible for meeting targets and be capable of acting own initiative an ability to express yourself clearly in written and verbal communication
• a good understanding of standard IT packages-Word
• Excel et cetera IT
• have a driving licence and a vehicle with appropriate business insurance

If interested or have any questions, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

Job Title: Customer Service Advisor
Hours: 37
Type: Temp Ongoing
Location: Sollihull, B37
Start Date: ASAP
Work Pattern: Monday - Friday | 9am - 5pm

As a Customer Service Advisor in our Customer Contact Centre, you play a vital role in delivering professional and customer-focused services. Your responsibilities involve handling incoming calls and inquiries from residents, applicants, and external agencies, covering various frontline services such as housing, homelessness, rents, and repairs. You are committed to answering all contacts promptly and courteously, meeting agreed service standards. Your aim is to provide high-quality assistance, resolving customer inquiries at the first point of contact whenever possible. As a valued member of the Contact Centre team, you contribute to maintaining an excellent standard of service for all our customers and clients.

Key Duties and Responsibilities:

• Professionally handle calls, emails, voicemails, and texts within agreed timescales and service standards.
• Aim for First Contact Resolution by addressing all enquiries and transactions without referral whenever possible.
• Effectively manage peaks and troughs in workload associated with housing-related enquiries.
• Accurately input information into computer systems.
• Consistently deliver excellent customer service within specified targets.
• Challenge existing procedures to contribute to the development of better working practices and improve service delivery.
• Share knowledge and collaborate with the team to enhance personal and collective performance.
• Complete all outbound activities in alignment with team objectives.
• Operate within relevant company policies.
• Take responsibility for personal and team health and safety in accordance with the Health and Safety Policy.
• Identify and report hazards to the Line Manager and raise concerns about workplace health and safety.
• Be adaptable to any other duties reasonably required by the Team Manager or Customer Contact Manager.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Proud member of the Disability Confident employer scheme