Total 1 job vacancies by Staffline

Operations Technical Support

The role is a full time permanent role for 40 hours a week, working Monday and Friday roughly between 08:30am and 5pm and you would be based at the G4S Technology site in Tewkesbury.

Your Time at Work
You will be working as part of the Access & information Centre team. The role of the Technical Support team is to assist in the first line triage of technical queries and faults with officers equipment Resolving faults where possible and escalating further when necessary using the correct path of action.

What you will be doing
- First line fault resolution for PMR, BWC and other linked technical systems
- Super users of officer equipment and technical processes
- Preparation of Reports for Authority, Integrator and G4S Management
- Communication with members of the G4S business in all areas
- Assist with the training and support of new staff
- Prioritising own work whilst ensuring service level agreements are met

Our Perfect Worker
- Customer Service Excellence
- Excellent Communication skills
- Problem Solving
- Operational systems & technical competency
- Google Office software
- Work order management software
- Desktop IT skills Excel Functionality
- Enthusiasm & Drive
- Quality Awareness
- Analysing, Planning and Organising

Key Information and Benefits
- Pension scheme.
- 25 days holiday plus 8 bank holidays
- Life assurance scheme
- Perks at work scheme
- Further training and development
- Career progression

About Staffline
Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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