Total 3 business management project planning job vacancies in Customer Service category in Liverpool, L14 5NX

Your new company
I am currently working with a key professional services client who is looking for a reliable candidate to join their Records Management Team on a temporary basis for up to 6 weeks.

Your new role
The main purpose of your role is to support the Records Management Team who are responsible for the day to day management of files, both physical and electronic. You will prepare and record documents for scanning, answer queries and arrange the retrieval of files from archives. You will also be expected to arrange the creation of e-files, destroy files that have reached their retention period and any other duties that are required.

What you'll need to succeed
To be considered for this role, you will be immediately available and have experience within an administrative position, ideally having had exposure to record management or archiving. You will be a team player, have excellent attention to detail and be comfortable liaising with colleagues at all levels. Excellent IT skills are essential for you to be successful in this role and experience within a professional service environment is highly desirable.

What you'll get in return
This is a temporary position expected to last up to 6 weeks, based in Liverpool City Centre. Hourly rate of £12/hour plus holiday pay. A fantastic opportunity to work for a leading professional service organisation. Fully office based, hours of 8-4 are preferable but potential for 9-5.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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To be actively involved in providing a pharmacy medicines management service to Mersey Care NHS Foundation Trust. To ensure the provision of a comprehensive, confidential, accurate and timely secretarial and administrative service to the service manager and team members.
To assist the team in the delivery of strategic objectives incorporating establishment of systems and processes.

Shortlisting planned for: 17 July 2024

Interview planned for: 26 July 2024
1. Work with others in the medicines management administration team to develop and maintain appropriate administrative systems.
2. Provide high quality, confidential business support to the Associate Director of Medicines Management for Clinical Services.
3. Ensure the efficient coordination, prioritisation and achievement of short- and long-term goals related to the medicines management service.
4. Meet regularly with senior members of the medicines management team with regard to day-to-day operations and to ensure that paperwork is authorised in a timely manner.
5. Develop and maintain dashboards showing team performance against established key performance indicators.
6. Use own initiative to prioritise workload and escalate conflicting priorities to managers as appropriate.
7. Act as a key point of contact for senior members of the medicines management team.
8. Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, and referring to the relevant member of the medicines management team as necessary.
9. Receive and process all incoming mail and distribute to the relevant member of staff. Prioritise the mail ensuring all urgent issues are brought to the manager’s attention and take action as directed by the manager.
10. Ensure that all relevant staff are kept informed and updated on any issues/queries and seek clarification on what information requires immediate action.
11. Please refer to JD for more information

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

-Prepare papers and agendas for meetings as required. Attend and transcribe minutes and distribute accordingly. Set deadlines for typing/ checking the notes and gathering agenda items to ensure timely distribution of paperwork.
-Co-ordinate the arrangement of meetings, visits, assessments and appointments for team members, both internally and externally. Organise hospitality and/or overnight accommodation if required and make necessary transport arrangements.
-Develop and maintain comprehensive filing and electronic filing systems for information received.
-Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.
-Complete stock and non-stock requisitions, order goods services and/or equipment for the team and act as authorised signatory where appropriate.
-Maintenance of computerised and paper-based staff records including annual leave, sickness absence, time off in lieu, bank shifts, overtime and carers leave. Receive and process invoices, in line with departmental procedures and policies, keeping a record of invoices paid.

Please refer to JD for job description and main responsibilities.


This advert closes on Sunday 14 Jul 2024

The successful post holder will lead on a digital personalised care project. The highly skilled individual will develop an improvement plan with clear key performance indicators to demonstrate quality of personalised care interventions, monitor activity and improve data compliance across all four using a wide range of clinical systems such as the Somerset Cancer Registry (SCR) and My Care plan The highly skilled individual will develop a plan to improve the quality of data compliance for personalised care interventions across Trust and will work with the BI team to develop an interactive dashboard on all Personalised care interventions using a wide range of clinical systems such as the Somerset Cancer Registry (SCR) and My Care plan The post holder will be expected to work closely with Lead Cancer Nurses and the Cancer Workforce and Business Intelligence teams across the four organisations to support the implementation of local improvement plans for national data collection via the Cancer Outcomes Data Set Ensure the roll out of digital platforms for the delivery of holistic needs assessment and personalised care plans and end of treatment summaries Work with BI Teams to optimise digital interfacing with relevant clinical systems and develop an interactive dashboard for Personalised Care Interventions in collaboration with Cheshire and Merseyside Cancer Alliance Provide comprehensive project updates to relevant governance forums across organisations with sustainable reporting tools for ongoing performance monitoring The successful candidates must be willing to undertake frequent travel between various locations to carry out the duties of the post as required.