Total 1 business management project planning job vacancies in Customer Service category in bromley br6 8nd

Job Category :Social Care & Health Non-Qualified
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Salary: £15.43

Following the Care Act 2014 the CMA position will the opportunity to work in new ways with Adults, Older People and Carers in providing personalised services that offers greater choice control over their care and support needs.

SUMMARY OF RESPONSIBILITIES AND DUTIES:
• Undertake assessments of Adults and Carers needs in accordance with Care Act 2014, and London Borough of Bromley procedures.
• Calculate the indicative personal budget.
• Prepare individual support plans reflecting the assessment of needs of the Service User and their Carers including identifying unmet needs.
• Arrange for the provision of standard adaptive equipment and demonstrate the correct technique for use ensuring that the Service User and Carers are safe and independent as possible.
• Request minor adaptations to the Service User’s home in accordance with service procedures and check that these are suitable after installation and the Service User and Carer is as safe and independent as possible.
• To seek the advice and support of a qualified or registered worker e.g., Occupational Therapist or Care Manager, where a case is identified as needing their involvement or more input.
• Contribute to the development of users and carers choice and independence by effectively promoting Direct Payments/Personal budgets
• Work within the departments’ budgetary constraints to achieve best value by providing creative cost-effective services.
• Monitor and review support plans and the effectiveness of services provided for Adults and Carers.
• Provide support to qualified staff to assist with tasks identified as requiring practical and on-going input.
• To ensure all relevant parties involved with Adults and Carers are notified of changes and/or amendments to support plans.
• To maintain Adult and Carer records in accordance with the departmental policy and practice.


SKILLS & ABILITIES
Good Skills in assessment.
Able to demonstrate good verbal and written communication skills
Ability to prepare accurate reports and correspondences.
Ability to negotiate and work with a wide range of Care Providers, National Organisations, Local Authority staff, Community Groups and representatives of health services with a wide range of people.
Ability to develop and maintain positive and effective working relationships at all levels with a wide range of individuals and organisations that may have different and conflicting agendas.
Ability to listen and work with Adults and Carers to reflect their views rather than make plans on their behalf.
Effective organisational skills and set priorities.
Ability to think creatively and imaginatively to anticipate and solve problems within appropriate parameters.
Ability to understand and manage budgets.
Be able to cope with pressure.
Able to make appropriate decisions.
Ability to use information technology effectively.
Demonstrate appropriate understanding, knowledge and skills in valuing diversity
Ability to work independently
Ability to work flexibly
Ability to undertake home visits
Ability to work as part of a team




KNOWLEDGE
Demonstrate a sound working knowledge of Social Services legislation and practice.
2. Demonstrate a thorough knowledge and understanding of the Care Act 2014, the Mental Capacity Act 2005, and other relevant legislation
3. Ability to develop knowledge of local services and community resources.
4. Awareness and commitment to Equal Opportunities Policy
Demonstrate an understanding of the principles of safeguarding
Demonstrate an awareness of budgetary constraints.







EXPERIENCE
Able to demonstrate experience of having worked within Health and Social Care directly with Adults and Carers.
Working across a range of agencies and understanding their role.
Evidence of continued professional/personal development.



QUALIFICATIONS
A relevant social and health care qualification is preferable but not essential at BR8, i.e. NVQ.
The progression criteria for BR9 requires successful completion of a relevant qualification e.g NVQ3 or able to demonstrate appropriate skills and experience at that level..
Minimum standard of English GCSE Grade A -C or equivalent



SPECIAL REQUIREMENTS
Car Driver must be mobile and able to travel independently to various locations around the borough carrying equipment.
A satisfactory criminal record bureau disclosure is required.