Total 7 education training job vacancies in Customer Service category in liverpool merseyside l2 2qp

Heating Now Supplies Ltd in St Helens are recruiting for an Apprentice Customer Service Assistant/ The successful candidate will work towards completing a Level 2 Customer Service Practitioner apprenticeship over the duration of 17 months.

Job Details:
Working in a small team, duties will include:

• Answering the telephone to customers
• Serving customers trade/retail customers
• Booking in and booking stock
• Raising invoices to customers and suppliers using SAGE
• Dealing with customer queries under supervision
• Work shadowing manager to learn about the products and processes
• Taking deliveries
• Ordering stock items
• Meeting and greeting customers

Requirements:
• Computer literate
• Good communication skills
• Good listening skills
• Team player
• Pro-active

Hours of work:
Monday - Friday 08:00-17:00 (1 hour lunch) 40 hours per week

Proud member of the Disability Confident employer scheme

Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.


NO PREVIOUS EXPERIENCE REQUIRED – FULL TRAINING PROVIDED

If you have previous experience working in a call centre, then great. If not, the company will provide full training and support to ensure you start off on the right foot.


SALARY: £25,000 - £28,940 per annum + Bonus + Generous Benefits (see below)

LOCATION: Kirkby, Liverpool Merseyside, North West England (L33)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday-Friday 9am-5:30pm

Although the company has no immediate plans to change their working hours, they may at some point in the future return to the original shift pattern which is an alternating 2-week shift of Monday – Friday 8am - 4pm and 10am – 7pm and 1 Saturday every 4 weeks, 9am – 2pm


JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers.

Due to continued growth the company is looking to recruit 10 people, call centre or financial services experience is an advantage, and will also consider candidates from all types of backgrounds, whether that’s working as a Retail Assistant, Administrator, Office Assistant, Waiting Staff, or Shop Assistant just to name a few. The most important factor is you have a friendly, professional approach to your work and willing to learn how to do the job.

The company find people learn best in person and from hearing and watching others, so as the Customer Service Advisor / Contact Centre Agent you will start at their office in Kirkby, Liverpool, Merseyside. Once you’re up to speed there will be opportunities for a hybrid working pattern starting from 4 months service, split between working from home and the office for part of the week, which allows you to have a great work life balance.

On a day-to-day basis you will communicate with customers through incoming and outgoing telephone calls. You will aim to understand customers individual circumstances by asking questions to help you negotiate affordable repayments for outstanding arrears, ensuring that the customers best interests are met.

It's the people that make the company a truly exciting and inclusive place to work - a place where you can let your skills shine. The company has excellent career development paths so you can grow your earning potential and progress through the company.


BENEFITS

The company offer a range of programmes and benefits to help their people and their families stay healthy and happy, including:

• Cycle to Work and Electric Car Salary Sacrifice schemes
• Free on-site parking, bike storage and shower facilities
• Childcare Vouchers
• Dental and Health Cash Plan
• Company Pension Plan
• Life Assurance and Colleague Assistance Program

RETAIL DISCOUNTS

They also offer 100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more, including: Tesco, Ikea, ASOS, Nike, TK Maxx, BooHoo, JustEat, Deliveroo, B&M, Curry’s, Argos, Primark, Odeon, Pizza Express, Costa Coffee and many, many more…

HOLIDAYS

Holidays start at 21 days (rising to 25), plus 8 bank holidays


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12673

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Kirkby, Liverpool, Merseyside, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Ready to Turn Your Care Expertise into a New and Exciting Career?

Salary: from £27,000 + tax-free bonus | Location: Remote with travel across the North West area | Role: Adult Care Trainer

Are you a Care Manager looking for a fresh opportunity with flexibility and excellent benefits? As an Adult Care Trainer, you can enjoy a Monday-to-Friday role, say goodbye to weekend and evening shifts, and help develop the next generation of care professionals.

As an Adult Care Trainer, you'll balance working from home with regional travel, visiting settings to support and train apprentices. You’ll enjoy a regular Monday-to-Friday schedule, managing your own diary and choosing when to meet your apprentices in person.

What You’ll Do


Work with apprentices in care homes and online, sharing your knowledge and industry experience to train and develop the next generation of care professionals.
Tailor learning plans to meet the needs of each apprentice, ensuring they get the support they need to succeed.
Support apprentices’ development by teaching them the importance of English and maths in their care roles, helping them with functional skills as required.
Build relationships with employers and provide feedback on how their apprentices are progressing.
Mentor your learners through face-to-face visits, online sessions, and ongoing guidance, helping them achieve their qualifications and become confident in their roles.


About You

We’re looking for passionate care professionals who want to share their knowledge and experience to make a meaningful impact on the adult care industry. If you’ve held a leadership position in care and are ready for a new challenge, this role is ideal for you.

To succeed in this role, you’ll need:


Experience as a Care Manager, Registered Manager, or Deputy Care Manager.
A Level 5 qualification in Adult Care (or equivalent).
Strong technology skills and the ability to manage administrative tasks efficiently.
A valid driving licence and access to your own vehicle for travel within your region.
A willingness to work towards Level 2 (GCSE) qualifications in English and maths, support will be provided.


Perks & Benefits

We offer a starting salary from £27,000, with a comprehensive benefits package and full training to help you succeed as a Trainer. As an Ofsted-rated ‘Good’ training provider, we invest in your development and provide access to qualifications to ensure you become the best trainer you can be. Our benefits include:


Quarterly tax-free bonuses when company targets are met.
25 days of holiday plus bank holidays, and an extra day off for your birthday.
Holiday buy and sell scheme for up to five additional days.
Mileage reimbursement and travel expenses covered.
Healthcare cash plan, dental plan, employee assistance programs, and 24/7 GP access.
Access to personalised development plans and professional courses to help you grow.
Enhanced sick pay and life insurance for added peace of mind.


Why Choose Connect2Care?

At Connect2Care, we’re transforming lives through apprenticeships. As an award-winning training provider in the industry, we know the incredible impact apprenticeships have on individuals, businesses, and the economy. Join us in making a real difference.

We’re committed to creating an inclusive workplace, where everyone can bring their full self to work. If you need any adjustments or flexible arrangements, we’d love to discuss how we can support you. You can contact us at careers@hittraining.co.uk.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and this role requires an Enhanced DBS Check.

Proud member of the Disability Confident employer scheme

Ready to turn your care expertise into a rewarding career?

Salary: from £27,000 | Location: Remote to cover the North West area | Role: Adult Care Trainer

Pining for a regular working week whilst keeping your toes in the industry you love?

As an Adult Care Trainer, you can say goodbye to working weekends and evenings and pass your knowledge on to the next generation of care.



Your Role as an Adult Care Trainer:

As an Adult Care Trainer, you'll enjoy the flexibility of working from home and get to hit the road and visit different sites within your region to meet your learners face-to-face in their care homes.

Working Monday to Friday, a typical week will involve 2-3 days of travelling to see your apprentices. With the rest working from home; meeting apprentices online and completing administration.

What You'll Do:


Work with adult care apprentices in their care homes and online.
Use your industry knowledge to train the next generation of care.
Meet new apprentices and discuss their learning needs.
Explain how English and maths are important in care, to support your apprentices with their functional skills.
Visit employers and provide feedback on their apprentices’ skills.
Develop relationships with employers in your area.
Complete administrative and planning tasks, using Google Suite and internal platforms and systems.




About You

We’re seeking passionate care professionals, looking to share their knowledge and make a meaningful impact on the industry. To succeed in this role, you’ll need the following:


Demonstrable experience at Care Manager, Registered Manager, Deputy Care Manager level
A Level 5 qualification in Adult Care (or similar)
A good grasp of technology and administrative skills.
Have, or be willing to work towards, a Level 2 (GCSE) qualification in English and maths.
A valid Driving Licence and access to your own vehicle for travel within your region.




How We'll Support You

We offer a starting salary from £27,000, along with comprehensive benefits and training.

As an Ofsted-rated ‘good’ training provider, we prioritise the development of our employees. You’ll get access to qualifications to support you in becoming the best trainer you can be, alongside our benefits package:


25 days’ holiday plus bank holidays, with an extra day off for your birthday.
Tax-free bonuses when company targets are met.
A holiday buy and sell scheme for up to five extra days.
Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access.
Enhanced sick pay and life insurance.
Mileage reimbursement and travel expenses.
Access to various courses and personalised development plans.




Why Choose Connect2Care?

We’re dedicated to transforming lives through apprenticeships. As a leading training provider in the care industry, we see the life-changing power of apprenticeships. Not only for individuals but for businesses and the economy as a whole.

We’re proud to be a Disability Confident and a Living Wage employer and want all our people to shine and bring their whole selves to work. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email careers@hittraining.co.uk. If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.

Proud member of the Disability Confident employer scheme

Ready to turn your care expertise into a rewarding career?

Salary: from £27,000 | Location: Remote to cover the North West area | Role: Adult Care Trainer

Pining for a regular working week whilst keeping your toes in the industry you love?

As an Adult Care Trainer, you can say goodbye to working weekends and evenings and pass your knowledge on to the next generation of care.



Your Role as an Adult Care Trainer:

As an Adult Care Trainer, you'll enjoy the flexibility of working from home and get to hit the road and visit different sites within your region to meet your learners face-to-face in their care homes.

Working Monday to Friday, a typical week will involve 2-3 days of travelling to see your apprentices. With the rest working from home; meeting apprentices online and completing administration.

What You'll Do:


Work with adult care apprentices in their care homes and online.
Use your industry knowledge to train the next generation of care.
Meet new apprentices and discuss their learning needs.
Explain how English and maths are important in care, to support your apprentices with their functional skills.
Visit employers and provide feedback on their apprentices’ skills.
Develop relationships with employers in your area.
Complete administrative and planning tasks, using Google Suite and internal platforms and systems.




About You

We’re seeking passionate care professionals, looking to share their knowledge and make a meaningful impact on the industry. To succeed in this role, you’ll need the following:


Demonstrable experience at Care Manager, Registered Manager, Deputy Care Manager level
A Level 5 qualification in Adult Care (or similar)
A good grasp of technology and administrative skills.
Have, or be willing to work towards, a Level 2 (GCSE) qualification in English and maths.
A valid Driving Licence and access to your own vehicle for travel within your region.




How We'll Support You

We offer a starting salary from £27,000, along with comprehensive benefits and training.

As an Ofsted-rated ‘good’ training provider, we prioritise the development of our employees. You’ll get access to qualifications to support you in becoming the best trainer you can be, alongside our benefits package:


25 days’ holiday plus bank holidays, with an extra day off for your birthday.
Tax-free bonuses when company targets are met.
A holiday buy and sell scheme for up to five extra days.
Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access.
Enhanced sick pay and life insurance.
Mileage reimbursement and travel expenses.
Access to various courses and personalised development plans.




Why Choose Connect2Care?

We’re dedicated to transforming lives through apprenticeships. As a leading training provider in the care industry, we see the life-changing power of apprenticeships. Not only for individuals but for businesses and the economy as a whole.

We’re proud to be a Disability Confident and a Living Wage employer and want all our people to shine and bring their whole selves to work. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email careers@hittraining.co.uk. If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhanced DBS Check.

Proud member of the Disability Confident employer scheme

Support Worker- Drivers Only Manual drivers

Immediate Start | Days or Nights & Sleeps | From £11.60-£12.00per hour

Benefits: Full flexibility and opportunities for permanent employment.

Are you looking for a fulfilling role supporting those with complex needs?

We are looking for Support Workers to care for individuals in your local area. You will need to have at least 6 months experience working in a professional support environment. As a company we offer a great team environment and competitive pay rates. You will need to be friendly and approachable and support individuals to live the happiest and best life possible.

As a Support Worker, you will be helping vulnerable people to live the individual life they want to lead, ensuring they have choice and control over the planning and delivery of their support.

You must be a car driver with a UK licence

Your Role as a Support Worker:

· Helping people learn the skills they need to live the life they choose

· Personal care

· Support with shopping, housework including cleaning and laundry

· Supporting with medication

· Supporting and encouraging people to find opportunities in education, employment and leisure, and enable them to take part in these opportunities

Ready to turn your care expertise into a rewarding career?

Salary: from £27,000 | Location: Remote to cover the North West area | Role: Adult Care Trainer

Are you pining for a regular working week whilst keeping your toes in the industry you love?

As an Adult Care Trainer, you can say goodbye to working weekends and evenings and pass your knowledge on to the next generation of care.

Your Role as an Adult Care Trainer:

As an Adult Care Trainer, you'll enjoy the flexibility of working from home and get to hit the road and visit different sites within your region to meet your learners face-to-face in their care homes.

Working 8:30am to 5:30pm Monday to Friday, a typical week will involve 2-3 days of travelling to see your apprentices. With the rest working from home; meeting apprentices online and completing administration.

What You'll Do:


Work with adult care apprentices in their care homes and online.
Use your industry knowledge to train the next generation of care.
Meet new apprentices and discuss their learning needs.
Support your apprentices with their functional skills, explaining how English and maths are important in their role.
Visit employers and provide feedback on their apprentices’ skills.
Develop relationships with employers in your area.


About You

We’re looking for passionate care professionals, looking to share their knowledge and make a meaningful impact on the industry. To succeed in this role, you’ll need the following:


Demonstrable experience at Care Manager, Registered Manager, Deputy Care Manager level
A Level 3 qualification in Adult Care (or similar)
A good grasp of technology and administrative skills.
Have, or be willing to work towards, a Level 2 (GCSE) qualification in English and maths.
A valid Driving Licence and access to your own vehicle for travel within your region.


How We'll Support You

We offer a starting salary from £27,000, along with comprehensive benefits and training.

As an Ofsted-rated ‘good’ training provider, we prioritise the development of our employees. You’ll get access to qualifications to support you in becoming the best trainer you can be, alongside our benefits package:


25 days’ holiday plus bank holidays, with an extra day off for your birthday.
A holiday buy and sell scheme for up to five extra days.
Tax-free bonuses when company targets are met.
Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access.
Enhanced sick pay and life insurance.
Mileage reimbursement and travel expenses.
Access to various courses and personalised development plans.


Why Choose Connect2Care?

We’re dedicated to transforming lives through apprenticeships. As a leading training provider in the care industry, we see the transformative power of apprenticeships. Not only for individuals but for businesses and the economy as a whole.

We want all our people to shine and bring their whole selves to work, we’re proud to be a Disability Confident and a Living Wage employer. If you want to know more about the role, our ways of working, flexible arrangements or workplace adjustments please email careers@hittraining.co.uk. If you are invited to an interview, we will ask if you need any adjustments for you to best showcase your abilities.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, this role requires an Enhances DBS Check.

Proud member of the Disability Confident employer scheme