Total 246 engineering job vacancies in Customer Service category in Singapore

Responsibilities:

• Provide technical assistance to all relevant departments, dealers, sub-contractors and customers.
• Attended customer complaints and technical enquiries; provided prompt and effective resolution (both on site and through phone) to any product or service problem in accordance with pre-determined performance standard.
• Ensure all documentation (e.g., technical reports) is up-to-date and in order; ensure timely and accurate update in the Service information system for effective follow-up and decision making.
• Prepare periodic progress report and feedback (e.g., on product quality and market information) to management.
• Actively involved in the implementation of function strategies and initiatives for the achievement of department goals.
• Conduct morning verification of jobs carried out for all Service Partners.
• Manage Service Partners and upkeep the service & technical standards for all teams at jobsites.
• Be available and standby for after office hours activation through phones or to sites.
• Perform risk assessment to minimize risk at job site.
• Ensure jobs are carried out complying to safety guideline from authority.
• Perform any other duties assigned by the superior.

Pre-requisites

• Minimum five (5) years’ experience in repair, servicing, and installation of air-conditioner for NITEC holder in Building Services Technology (Airconditioning & Refrigeration or Mechanical & Electrical Services) OR Minimum two (2) years’ site experience in air-con related industry for Diploma holder in Mechanical Engineering
• Proven experience working as a Site Supervisor
• Good communication and written skills

Responsibilities

• Provide first level technical support to end-users on IT related issues.
• Perform hardware and software installations, configurations and updates.
• Create and manage user accounts.
• Report network interruptions and server outages.
• Monitor and maintain backup of critical IT systems.
• Maintain inventory of hardware and software assets.

Job Requirements

• Diploma or equivalent in IT or related fields.
• Able to work independently or in a team with good interpersonal skills.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

• Attend or lead a group of workers to job sites to carry out various activities including but not limited to:

1. RHVAC commissioning

2. Servicing

3. Troubleshooting

4. Installation of equipment/appliances

5. Coordination or Commercial meeting

6. Survey/inspection

• Resource and project planning
• Liaison with clients on project technicalities when required
• Write survey/inspection reports
• Write progress reports and close out reports for every assigned tasks
• Liaison with clients on project technicalities when required
• Assist Sales and Commercial Department on material & labour estimates for quotation purposes

QUALIFICATION

• Graduate of Mechanical Engineering or Refrigeration Engineering (Bachelor’s Degree)
• Minimum 2 year experience in RHVAC field
• Procient in Refrigeration Cycle and RHVAC troubleshooting
• Procient in written and oral English communication skill
• Procient in material take or and labour estimate for a given RHVAC project
• Good understanding on electrical circuit diagram and HVAC Controls (Electrical and PLC)
• Good grasp on technical writing
• Good leadership, coaching and analytical skills
• Able to work independently
• Team player
• Knowledge on Project Schedule Software or Autocad is an advantage
• Train Junior RHVAC Technicians
• Ensure compliance to Safety, Health and Environmental standards

We are located at 11A Tech Park Crescent Singapore 637842 (Tuas South).

Job Description

- To report to Head of the Department for daily job assignments.

- Carry out inspection, installation, testing, commissioning, servicing, maintenance and troubleshooting for the assigned jobs that include but not limited to:

· Electrical works

· PLC Controllers/Modules

· BMS/SCADA

· HMI

· A/C Works

- Provide internal & external trainings on electrical controls, electrical troubleshooting, PLC program writing & troubleshooting, control panel assembly and basic electrical theory.

- Produce Progress Tracking Report (PTR) for assigned jobs.

- Report and communicate with customers and Oceanmaster PIC the technical issues, status, progress and recommendations of the assigned job.

- Submit to Operations Administrator an accurate and duly signed & stamped Timesheets, Work Reports, Commissioning Checklists (if any) and Customer Satisfaction Survey Forms on every completion of assigned job.

- Produce Close-Out Report after completion of the assigned job.

- Comply with quality of work requirements of OceanMaster at all times.

- Comply with protection of environment and health & safety policies of OceanMaster at all times.

- Adhere to no wastage policy of OceanMaster in terms of materials and labour to assigned jobs at all times.

- All other duties assigned by the Managements as and when necessary.

Requirements

- Graduate of Electrical Engineering or Electronics Engineering (Bachelor’s Degree)

- Minimum 5 year experience in Marine Electrical field

- Minimum 3 year experience in Instrumentations and PLC handling and installation

- Proficient in Electrical, instrumentation and/or Electronics troubleshooting

- Proficient in written and oral English communication skill

- Proficient in material take off and labour estimate for a given Electrical project

- Proficient on electrical circuit diagram design

- Good knowledge on ladder logic programming

- Good grasp on technical writing

- Good leadership, coaching and analytical skills

- Able to work independently

- Team player

- Knowledge on Project Schedule Software or Autocad is an advantage

We are located at 11A Tech Park Crescent Singapore 637842 (Tuas South).

Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked,documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Intensive in house training will be provided to those without relevant working experience

Responsibilities:

• Manage service team performing installation, testing & commissioning and maintenance of critical power equipment such as Modular UPS, Lithium Battery, Generators, Switchgears.
• Coordinate installation, preventive and corrective maintenance schedules for all site visits.
• Overseas and control team of Critical Power Engineers/Technicians.
• Serve as the point of contact for the client.
• Support the sales team by serving as the technical subject matter expert on critical power equipment and solutions.
• Create and modify installation and maintenance operational procedures for equipment.
• Assist with any Business Development as needed.

Qualifications:

• Experience with Power equipment within a rail built environment (Uninterruptable Power Supply, Generators, Switchgears, Batteries, etc).
• Extensive knowledge major brands of UPS systems.
• Previous experience managing or leading a big UPS field service team especially in MRT projects.
• Requires excellent verbal, written communication skills & customer relation skills.
• Must be able to provide high level of quality customer service during/after testing & commissioning and after sales service period.
• Requires extensive knowledge of equipment manufacturer’s UPS specifications.
• Must be able to provide necessary pro-active aftersales recommendations to clients.
• Previous experience in the UPS (Modular/Static) experience with Electrical engineering background is a huge plus.

Requirements:

1)Minimum ITE Certificate with Merit in Engineering or Diploma/ Degree in Mechanical Engineering.

2)Minimum 3 years of relevant chiller experience.

3)Preferably Singaporean or SPR.

4)Able to guide and troubleshoot HVAC faults especially modular screw chillers, centrifugal chillers and absorption chillers.

5)Good communication skills both verbal and written as well as preparing service reports.

6)Has a good safety mindset and displays good WSH behaviour.

7)Short term working at overseas maybe required.

Job Responsibilities:

1)Schedule maintenance activities for chillers systems, keeping track of maintenance works with follow up actions for chillers.

2)Ensure all maintenance works are carried out according to prescribed checklist and schedule.

3)Responsible for testing & commissioning/ fine tuning of new chiller with minimal guidance, such as coordinate project execution at site, witness FAT and conduct SAT to ensure the chiller operating conditions according to target performance.

4)Ability to interpret as-built documents, schematic drawings, technical documents as well as analyze operating data from chillers and know how to identify and repair any issues that arise.

5)Responsible for on-site management of the chiller overhaul/ repair works and supervise subcontractor work; effectively control the service quality and progress.

6)Preparation of service report for each service assignment.

7)Assuage dissatisfied customers on service issues such as provide propmt and effective resolution to technical problems on chiller and recommend preventive measures.

8)Preparation of risk assessments prior and ensure safety procedures and conduct during service and repairs.

9)To ensure all works carried out safely and /or in accordance with safety procedures.

10)Any other tasks, when required by Department Manager.

You are assisting the in-house IT Engineer in managing and resolving the day-to-day IT requests from employees. These tasks may include, but are not limited to the responsibilities as follow:

Responsibilities:

· Installing and configuring computer hardware, software, systems, networks, printers and scanners.

· Maintain and monitor the list of e-mail address in the company.

· Create login credential and the access rights to the new employees and deactivate all the access when employees leave the company.

· Ensure the security of data, network access and backup systems are kept up to date.

· Providing technical support across the company, including repairing and replacing equipment when necessary.

· Manage and update IT infrastructure list for the whole company.

· Raise Purchase requisition by identifying and selecting the appropriate equipment that align with the requirements of management.

· Support overseas office user from remote connection.

· Any other ad-hoc duties as assigned by IT lead/Management.

Requirements:

· Only Singaporeans may apply

· Part-timers are welcome

· Diploma or Degree holder with 2-3 years of relevant working experience.

· Extensive knowledge of computer hardware systems

· Familiarity with general OS systems, Enterprise, programming languages, and Office software

· Knowledge of LAN and wireless networks

· Good communication skills

· Ability to troubleshoot complex software and hardware issues

· Knowledge of database and networking security systems

Responsibility:

-shall be competent and possesses the skill, knowledge and ability to manage customer relation issues and general project queries with the residents effectively;

-showing, explaining and demonstrating to residents the locations and purposes of the lift upgrading projects;

-dealing with requests and handling complaints of the residents with tact and patience; offering on-site suggestions of fall prevention measures, if necessary;

-arranging for lift upgrading works to be carried out outside flats timely; ensuring good rapport and maintaining positive relations with the residents;

-to attend and provide administrative assistance and logistic support in the construction working committee meetings

-minimum qualification of GCE "A" Level Certificate or Diploma with at least three years of public relations work experience. The PRO shall be capable of communicating effectively in English, one Chinese dialect and one other official language

Job Responsibilities:

• Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.
• Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support.
• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers in a position to understand service requirements.
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
• Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.
• Determines improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Complies with local legal requirements by studying existing and new legislation, and anticipating future legislation.
• To ensure the maintenance programs and rectification jobs are managed by a team of technical officers and technicians efficiently.
• To ensure all works carried out safely and/or in accordance with safety procedures.
• Any other tasks assigned by leader.

Qualification:

- Minimum Diploma in engineering.

- Able to guide and troubleshoot ACMV faults.

- Good communication skills both verbal and written.

- SG Class 3 Driving License preferred.

- Familiarity with office software and phone systems.

- Has a good safety mindset and displays good WSH behaviour.

- SG Class 3 Driving License preferred.

KEY RESPONSIBILITIES:

This position is responsible for testing, calibrating, and repairing electrical, mechanical, electro-mechanical and electronic measuring, recording and indicating instruments and equipment for conformance to established standards with acknowledge of service and maintenance of heat exchanger. (Training will be provided).

· Sets up standard and special purpose measurement equipment in customers' facilities.

· Calibrate instruments and equipment.

· Troubleshoot and repair faulty equipment.

· Installs new equipment in customers' facilities.

· Perform preventative maintenance on measurement instrument / equipment

· Prepare and issue risk assessment document to customers.

REQUIREMENT:

· A good NITEC or Diploma in Electrical & Electronics, Mechanical or Mechatronics; or equivalent combination of education and experience.

· A team player, meticulous and organized.

· Good inter-personal and communication skills.

· Possesses a valid class 3 driving license would be an advantage.

Location: Tuas (Company pick up available - West & North)

Salary: $2,000 - $2,500 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:15am – 4.30pm

Job Description:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testings
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Requirements

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Marine Engines or Generator Sets.
• Relevant experience in mechanical engineering industry

Interested applicants can email your CV to supreme.evelynnchua@gmail.com or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

Calling all Engineers: Tutor of Electronics, Mechatronics & Manufacturing Engineering Vacancy Hours: 37 hours per week
Salary: Up to £40,109 per annum (subject to experience and qualifications). Plus generous benefits. These include:
• 55 days annual leave per year (including bank holidays and efficiency closures)• Generous Occupational Pension Scheme • Financial support towards teacher training course fees if you do not have a recognised Level 5 teaching qualification (Cert Ed/PGCE) – worth up to £7,000 over two years
About the roleAre you working or teaching in the field of electrical/electronic engineering and advanced manufacturing? Would you be interested in a rewarding role which supports the development of our future engineering workforce. We are seeking to appoint a dynamic and enthusiastic individual who would relish the opportunity to share their knowledge, skills and industry experience to teach, support and develop our next generation of engineers.
This is a great opportunity to inspire our future engineers, teaching your specialist knowledge and skills across a range of vocational engineering & manufacturing programmes and apprenticeships at Level 3 & 4. The role be across programmes such as our HTQ HNC in Engineering pathways, HND, BTEC Advanced Manufacturing Engineering and our T Level Engineering Manufacturing Design and Development. The successful candidate would need electrical/electronic engineering & advanced manufacturing experience to deliver a range of topics such as Electronic Devices, Production & Manufacturing Systems, Programme Logic Controllers and Robotics, Electrical Power & Machines, and under pinning knowledge such as Electrical Electronic Principles.
About the personYou may be an experienced FE trainer/tutor, or a newly qualified tutor/teacher, however we would encourage applications from those working in manufacturing and/or engineering industry. Experience of leading projects/programmes would also be of benefit as there is potential within this role to lead our HE Engineering provision.
You should have a minimum of HND in a relevant Engineering discipline, or/and relevant industry standard qualifications and experience. You will ideally possess a recognised teaching qualification and assessor/IQA awards, or be willing to work towards these with funding support from the College. Recent experience within a manufacturing / engineering industry would be a significant advantage.
Candidates may offer skills and experiences suitable for a proportion of role or the total 37 hours per week.
About the CollegeA college with an excellent track record for quality, we're amongst the top performers in the region. We're one of the largest providers of A Level and vocational programmes for 16 to 19 year olds in the region. We also deliver a range of T Levels, Traineeships, Apprenticeships, degree level courses, working with over 1,000 employers, helping them to meet their current and future skills needs.
We are proud of our excellent achievement rates for students at all levels, as well as our outstanding student progression into higher-level study and employment.
York College is proud to be part of a consortium of colleges and employers developing the Yorkshire and Humber Institute of Technology (IoT), designed to increase higher level technical skills for employers.
With a vibrant working environment, excellent transport links to the city centre and surrounding area, plus on-site parking, you will find York College to be fulfilling and supportive place to work. As a member of College staff you will have full use of the College facilities including free gym membership at the Athletic Suite, our brand new state of the art gym. Please visit our website: www.yorkcollege.ac.uk
Want to know more? For an informal discussion about the role, please contact Lisa Wheeler, Head of Curriculum Engineering and Digital Technologies, on 07803 615613.
Important NoticesPlease see attached document for important notices.
Please note that we do not accept CV applications. If you are viewing this vacancy through any job board then please go to our website www.yorkcollege.ac.uk/job-vacancies and apply using our application form.
Most correspondence regarding vacancies will be sent via email, so please check your emails regularly for updates on your application. We would also advise to check your junk/spam folder as some emails may end up here depending on your mail provider settings.
Closing date: 9 October 2024 (9 am)Interview date: 23 October 2024
We are deeply committed to diversity and inclusion and wish to have a diverse workforce. We positively welcome applicants from all under-represented groups, including minority ethnic groups and those with disabilities. We are proud to be affiliated to the Black Leadership Group (BLG).
As an employer we are committed to promoting and protecting the physical and mental health and well-being of all our staff. York College has signed up to the ‘Mindful Employer’ charter for employers who are positive about mental health. We are also a certified Disability Confident Employer. Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions.
We welcome job applications from anyone who has the requisite skills, qualifications and experience. All applications are considered strictly on merit. Our aim is to appoint the best person for the job, regardless of race, gender, disability, sexual orientation, age or any other ‘protected’ characteristic. Please note also that we value the contribution of those who have served in the Armed Forces, and are signatories to the Armed Forces Covenant.