Total 3 information technology job vacancies in Customer Service category in manchester greater manchester m1 5bt

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country. We have a reputation for giving excellent support to our diverse student population. Staff are well supported within a culture of continuous professional development and are encouraged to take on new and more senior roles within the college. Facilities across our campuses in Isleworth and Feltham are state-of-the art with good public transport links and free staff parking. We are a values-based and highly inclusive college, serving a vibrant and diverse area, and making a positive contribution to wider social and economic agendas. We offer courses from pre-entry through to Higher Education, Apprenticeship and Traineeship programmes to meet the skills needs of our students aged 14 upwards. At West Thames College we are committed to safeguarding our students. The safety of students continues to be a primary focus. We practice safe staff recruitment and check the suitability of staff and volunteers that work with young students or vulnerable adults. Please note that it is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children. The purpose of the post is: to work as part of a team, providing a first class information service to staff, students and visitors, and to assist with the day to day running of the admissions and enrolment functions. This post requires you to work closely with College Staff including teaching and support staff, prospective, current and past students.

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country. We have a reputation for giving excellent support to our diverse student population. Staff are well supported within a culture of continuous professional development and are encouraged to take on new and more senior roles within the college. Facilities across our campuses in Isleworth and Feltham are state-of-the art with good public transport links and free staff parking. We are a values-based and highly inclusive college, serving a vibrant and diverse area, and making a positive contribution to wider social and economic agendas. We offer courses from pre-entry through to Higher Education, Apprenticeship and Traineeship programmes to meet the skills needs of our students aged 14 upwards. At West Thames College we are committed to safeguarding our students. The safety of students continues to be a primary focus. We practice safe staff recruitment and check the suitability of staff and volunteers that work with young students or vulnerable adults. Please note that it is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children. The purpose of the post is: to work as part of a team, providing a first class information service to staff, students and visitors, and to assist with the day to day running of the admissions and enrolment functions. This post requires you to work closely with College Staff including teaching and support staff, prospective, current and past students.

Capital City College Group is seeking a talented and proactive individual to join our team as a Helpdesk and MI Reporting Manager. Reporting directly to the Assistant Director of Building Operations, this role is crucial in re-implementing, re-mobilizing, and managing our Computer-Aided Facilities Management (CAFM) system.

Responsibilities:
Lead the re-implementation and continuous development of the CAFM system.
Establish a monthly steering group for ongoing user engagement.
Develop and provide comprehensive CAFM user training and support.
Manage the Helpdesk, ensuring efficient resolution of planned and reactive work orders.
Coordinate activities of in-house teams, suppliers, and contractors.
Develop and manage SLAs and KPIs for contractors, monitoring performance.
Collaborate with finance and procurement for effective financial management.
Ensure accuracy of data within the CAFM system and generate reports.
Conduct weekly audits to identify areas for improvement and enhance quality.Qualifications:
Proven experience in CAFM system management.
Strong leadership and communication skills.
Familiarity with financial management and procurement.
Knowledge of health and safety regulations.
Proficiency in AutoCAD is desirable.
This is an exciting opportunity to join the CCCE team who are passionate and dedicated to providing CCCG with the best possible service as they endeavour to provide their students with the best possible teaching and training to fulfil the futures best suited to them. We recognise how hard our people work towards ensuring our students are supported throughout all areas of their college experience, and thus we provide an excellent set of employee benefits.

We are committed to safeguarding and protection of young people and adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check.

Closing date: Sunday 7th January 2024

Interview date: TBC