Total 1 purchasing procurement inventory job vacancies in Customer Service category in hope valley

We are looking for a Customer Service officer to maintain highest level of customer satisfaction in the management of spare parts / tools / support service to the Customer Service Team.

Duration : Min 6 - 8 months contract

Working hours : 9am to 6pm (Monday to Friday)

Date to start : January 2025

Job Summary:

• Oracle Repair Administration: Support full repair administration flow
• Parts Allocation : Allocate parts for workshop repairs and handle order inquiries
• Inventory Control : Oversee spare parts and conditioning inventory, including analysis and
• replenishment
• Order Fulfilment : Ensure stakeholders’ spare parts and tools orders are fulfilled
• Recycling Program : Manage movement exchange and precious parts recycling
• Logistics/Shipment : Handle logistics and shipment for all stakeholders
• Quality Reporting : Report on OM quality defects and next service requirements

Requirements

• With 3 years of experience in a similar capacity
• Good computer skills in Microsoft Words, Excel. Knowledge in Salesforce, CEGID and Oracle will be an added advantage
• Trustworthy and ability to handle luxury items with care, accuracy & commitment
• Strong analytical mind, well-organized and an eye for detail
• Mature, independent and good initiative
• Effective communication to coordinate with stakeholders and support the CS department
• Able to work independently, meet tight deadlines, work under pressure with minimum supervision