Total 406 Others level Customer Service job vacancies in Cambridge, CB4 1PX

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Please refer to the attached job description and person specification for full details of responsibilities. 1. To undertake assessment of individuals and their families/carers accessing the service with complex health presentations, including those service users presenting with higher levels of risk. 2. To develop alongside the service user, their care plan. 3. To offer specialist professional assessment and advice where required. 4. To assess and manage on going risks as identified during the assessment, ensuring that this is done in collaboration with the service user and carers. 5. To regularly review risk factors and make changed to the management of them as necessary. 6. To work using assertive outreach approaches to engage the service user and their families. 7. To contribute to the maintenance and development of the Trust nursing strategy. 8. To ensure that clinical practice is evidence based and consistent with relevant NICE guidelines and Trust policies and procedures. 9. To provide supervision of junior staff and trainees where appropriate. 10. To act within the professional code of conduct at all times.

Radis Community Care are looking for Care Workers, based in MARCH and surrounding villages. Locations include March, Chatteris and Ramsey.

Shifts available: Mornings + Lunch, Tea + Bed, alternative weekends. (7AM - 3PM, 3PM - 10PM)

Due to the area of our clients, you will need to have a UK driving licence and access to a reliable vehicle.

At this present time, we are unable to consider Sponsorship for this role.

About the role

As a Community Care Worker, you will provide care to service users living independently in their own homes, that is flexible and responsive to their needs. This can include assisting them with daily living tasks, personal care and hygiene, light meal preparation and domestic tasks and medication.

Benefits for the Role

• Mileage Allowance for Cars & Bikes
• NEST Pension
• Free uniform and PPE
• Excellent career progression
• Fully structured support for all new starters available
• Out of Hours support
• Full training, working towards Care Certificate, Dementia, End of life and other training courses.
• In-depth online & Office based training
• Paid Shadowing in the field
• Refer a friend payment (Unlimited Payments ) Subject to conditions

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

INDCW

Care workers required to visit vulnerable people in their homes. Experienced in the role or willing to train for the right candidate.
We have Full time and part- part-time and nights and weekends available.
Full UK driving licence required mileage paid, good rates of pay You will have the opportunity to progress in your role with continued professional development programmes with the company
For a informal Discussion to find out more please call our friendly team.

As a Administration Officer your duties may include but are not limited to the following:

• Analyzes, evaluates, and manages accounting and control systems to maintain proper financial balances, distributes resources to all activities within planned limitations, and ensures that maximum benefits are obtained from resources.
• Provides advice and counsel on a range of administrative and operational management support issues (human resources and material needs, human resources availability, administrative support matters, etc.), policies, programs, objectives, and plans.
• Conducts personnel-related activities as requested to include preparation of personnel actions, position descriptions, award justifications, and other personnel related documents ensuring completeness, accuracy, and inclusion of supporting documentation.
• Responsible for overall organizational procurement activities.
• Ensure travel arrangements for program staff and cooperators are made in accordance with Federal Travel Regulations, Department and Service policy.

Starting at $72,553 Per Year (GS 11)

About the role

Availability Window Days From time To time Sun 09:00:00 19:00:00 Mon 09:00:00 19:00:00 Tue 09:00:00 19:00:00 Wed 18:00:00 22:00:00 Thu 18:00:00 22:00:00

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Please refer to the attached job description and person specification for full details of responsibilities Work with service users to facilitate access and engagement in a range of socially inclusive (including vocational) community-based activities. Develop an alliance based upon collaboration and mutual respect and within appropriate and transparent boundaries. Help users gain access to resources to include benefits and welfare rights, using internal and external expertise as required. Provide simple psychological interventions as required under the supervision of an appropriately qualified clinician. Attend and participate in wider team/care plan review meetings as appropriate. Develop good working relationships and work collaboratively with other organizations that are able to help individuals achieve their goals, including vocational and educational providers, training providers, voluntary agencies, accommodation and financial services. Participate in the on-going review of the STR workers role and contribute to the Trust-wide process.

Please refer to the attached job description and person specification for full details of responsibilities Make judgements on patients response to prescribed treatment/care plans, and report findings to a qualified professional in line with competency framework.. Overcome barriers to understanding, e.g. patients with hearing or cognitive impairment. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals. Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately. Work under guidance on specified tasks, taking direction from registered and non-registered staff as appropriate, with regular clinical support and supervision by a qualified practitioner. Promote patient independence and self-management To maintain appropriate and timely documentation of each patient contact

Care Co-Ordinators will: Work closely with practice and PCN healthcare roles, the PCC is to identify and work with a cohort of people to support their personalised care requirements, using any available decision support tools such as Patient Activation Measure (PAM), templates and software Meet patients, patient carers and family members to discuss their personalised care requirements, the services available to them and the help they want Visit patients, checking on the care that they have received and documenting it accordingly Work with the care team to evaluate interventions and identify where and when further ones will be required Help people to manage their needs by answering their queries and supporting them in making appointments Support people to access appropriate benefits where eligible as well as taking up employment and training Assist patients to be better prepared to have conversations on shared decision making and to improve awareness of shared decision making and related support tools Provide patients with high quality, easy to understand information to assist them in making choices about their care Support patients in understanding their level of knowledge, skills and confidence (known as activation level) when participating in their health and well-being using, where appropriate, the PAM Liaise with other PCCs in other practices across the region and share best practice Assist patients to access self-management education courses, peer support or interventions that support them in their health and well-being Where appropriate, to assist patients to access personal health budgets Provide coordination and navigation of patients, and where appropriate their carers, across health and social care services, where appropriate working hand in hand with social prescribing link workers (SPLW) Support in the delivery of enhanced services and other service requirements on behalf of the PCN Lead in the management of patient complaints and participate in the identification of any necessary learning brought about through clinical incidents and near-miss events Actively participate in the delivery of multi-disciplinary team (MDT) meetings within PCNs; responsible for preparatory admin, sending meeting invitations and taking notes of meetings. Undertake all mandatory training and induction programs Contribute to and embrace the spectrum of clinical governance Contribute to public health campaigns (e.g. flu clinics) through advice or direct care Liaise with professionals across Primary Care & Social Care and co-ordinate the PCN MDT meetings. Collate all a patients identified care and support needs and review the options to meet these needs and bring them into a single personalised care and support plan (PCSP) in line with best practice Promote Care Co-ordination, its role in self-management, addressing health inequalities and the wider determinants of health. Raise awareness within the PCN of shared decision making and decision support tools and supporting people in shared decision-making conversations. Engage with and support the new and evolving agendas and service requirements across the PCN, including our work with Care Homes residents and the need to proactively manage their care in an individualised way. Undertaking clinical observations to support the plans, as appropriate. Build relationships with staff in the GP practices, attending relevant MDT meetings, giving information and feedback on health coaching. Provide education and specialist expertise to fellow PCN staff, ensuring they are made aware of care co-ordination, health and well-being coaching and social prescribing services and support colleagues to improve their skills and understanding of personalised care, behavioural approaches, and ensuring consistency in the follow up of peoples goals where an MDT is involved. This job description and the above areas of responsibility are an indication of the role and could be subject to change.

As our Learning & Development Manager at Athena Care Homes, you will be responsible for delivering outstanding training to all team across our 7 care homes.

About Athena Care Homes:
Athena Care Homes is an award winning, family-owned business operating seven residential nursing homes in East Anglia where care and compassion runs through to our very core. There is a shared vision across all of our specialist care homes: we strive to provide happy, safe and comfortable care to every resident.

At Athena we celebrate everyone as an individual. Whether that’s delivering authentic care, supporting our team to make moments for our residents and their loved ones, or whether that’s learning and growing together.

About the role:
The Learning & Development Manager will be responsible for delivering comprehensive training programs to our care home staff in 7 locations across East Anglia. You will ensure that all staff are equipped with the necessary skills, knowledge, and confidence to provide outstanding care to our residents.

Salary:
Up to £45,000 per annum

Shift Pattern:
37.5 hours per week, Monday to Friday, 9am to 5pm.

Location:
This is a regional role and you will be working from any one of our 7 locations, and will be expected to travel to all locations in accordance with your role.

Key Duties & Responsibilities:

Supporting our internal trainers to deliver clinical and non-clinical training to the teams within our Care Homes.
Ensuring statutory and mandatory training levels meet compliance requirements at all times.
Collaborating with General Managers and Regional Team to ensure training needs are identified and delivered effectively.
Reporting to the Head of Learning & Development regarding training provided, striving for continuous improvement of the material and ensuring training meets up to date legislation.
Training, Skills & Experience Required:

Previous experience of delivering training, coaching and mentoring in a healthcare environment.
Good knowledge around care home regulations and best practices.
Excellent communication skills, and the ability to manage your own time whilst delivering training across multiple sites
Excellent IT skills, utilising training systems such as YourHippo and Microsoft Office packages.
What we can offer:

Fully comprehensive induction.
Competitive salary, plus enhancements on bank holidays.
28 days of holiday per year.
Free Blue Light Card & access to the Blue Light discount platform.
Annual recognition awards ceremony – The AFTAS.
Refer a friend scheme.
About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.

As a Team Leader at Langdon House Care Home, you will be responsible for leading, managing and supporting our care team who are passionate about delivering making moments for our residents and delivering high quality care.

About Langdon House Care Home:
Langdon House is an exceptional residential care home in Cambridge. At Langdon House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents. 

We’re based in a quiet nook in Chesterton on the north eastern side of Cambridge, three miles from the city centre. Our home offers fantastic 24-hour care to up to 51 residents.

About the role:
As a Team Leader, you’ll play a key part with care delivery in the home. Our Team Leader supports us to ensure the highest standards of care are achieved in all areas of the home.

One of our values is Celebrating Every Individual and we have fantastic Learning and Development options at Athena Care Homes to support your progression. Development from this role can take you onto CHAPS or nursing positions, and we offer fully funded apprenticeships to help you achieve an NVQ Level 3 in Health & Social Care. However, if the traditional qualifications aren't for you, or you have a specific interest, we have a variety of other options to support your career journey.

Salary:
Days - £13.63 per hour.
Nights - £15.30 per hour.

Shift Pattern:
44 hours per week, 12-hour shifts worked on a rota basis from Monday to Sunday.

Home Location:
20 Union Lane, Chesterton, Cambridge, CB4 1QB – 3 miles from the city centre.

Key Duties & Responsibilities:

To be central to our care. Providing leadership and direction to the care team whilst on duty.
Assist, motivate and inspire passion into our care team to deliver exceptional outcomes in care.
Manage supervision, appraisal and performance management of our care team. Celebrating every individual and helping our team to achieve their potential.
To carry out enhanced clinical care duties; clinical observations of blood pressure, pule, respiration rate, temperature and blood oxygenation level and monitor urine output.
Training, Skills & Experience Required:

A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
Experience in a similar senior care position.
You must hold an NVQ Level 3 in Health & Social Care.
Effective communication skills.
Proven track record for leading, empowering, supporting & motivating a team.
What we can offer:

Fully comprehensive induction.
Competitive salary, plus enhancements on bank holidays.
28 days of holiday per year.
Free Blue Light Card & access to the Blue Light discount platform.
Refer a friend scheme.
About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.

Location: Cambridge

Salary: £25,000 per annum (pro-rata)
Duration: 3 Months (with potential for permanent role)
Start Date: ASAP
Hours: Full-time, Monday - Thursday 8:00 AM - 4:45 PM, Friday 8:00 AM - 12:30 PM

About the Role

We are seeking a motivated and proactive Customer Service Administrator to join My North Cambridge dynamic team for an initial fixed-term position of three months. This role offers an exciting opportunity to contribute to their customer service operations while supporting various administrative tasks within the office.

Key Responsibilities

• Order Processing: Efficiently process customer orders and ensure accuracy in documentation.
• Interdepartmental Support: Act as a runner between departments, keeping files and dates updated.
• Email Management: Respond to customer inquiries and emails promptly and professionally.
• Administrative Duties: Assist with general office administration tasks as required.

Qualifications

• Previous experience in a customer service or administrative role is preferred.
• Knowledge of SAP is a significant advantage.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• A positive, confident attitude with a proactive approach to tasks.

Why Join My Client ?

This position not only offers competitive pay but also the chance to work in a supportive environment where your contributions are valued. While this is a temporary role, there may be potential for a permanent position in the future.If you are ready to take on this exciting challenge and make an impact within their team, we would love to hear from you!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Farm Lane, Fullham

4 nights per week

Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Registered General Nurse.

The Role


Providing outstanding leadership for care staff
Supporting residents with a range of complex needs and dependency levels
Provide clinical nursing to residents including medication management, infection prevention and control procedures, e.g. wound care, catheter management
Continuously strive towards ensuring clinical excellence within the home
Developing tailored care plans to delivering excellence across everything you do


Some of our benefits you’ll receive by joining the Care UK family


Paid Annual NMC Registration (T&Cs apply)
Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Wellbeing support


About You


An NMC Registered Nurse
Understands clinical assessment tools like Waterlow and MUST
Experienced in writing comprehensive care plans


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

As a Residential Unit Manager at Langdon House Care Home, you will be responsible for the day-to-day leadership and management on our residential community within the home.

About Langdon House Care Home:
Langdon House is an exceptional residential care home in Cambridge. At Langdon House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents. 

We’re based in a quiet nook in Chesterton on the north eastern side of Cambridge, three miles from the city centre. Our home offers fantastic 24-hour care to up to 51 residents.

About the role:
The role of Residential Unit Manager will involve completing clinical audits, safe management of medication and team member supervision. Across everything you do, you’ll be a role model for your team and someone our residents and their families can trust to provide a safe, reassuring and happy environment.

Salary:
£15.87 per hour.

Shift Pattern:
Various hours per week, 12-hour shifts worked on a rota basis from Monday to Sunday.

Home Location:
20 Union Lane, Chesterton, Cambridge, CB4 1QB – 3 miles from the city centre.

Key Duties & Responsibilities:

Take responsibility for pro-actively managing the unit.
Ensure timely completion of monthly audits: medication management, pressure ulcer prevention, diet and hydration and care planning.
Monitor the assessment, planning, implementation and evaluation of residents’ care through monthly audit of care plans using a planned approach, for example Resident of the Day.
Ensure planned supervision is carried out for all team members in line with company policy.
Training, Skills & Experience Required:

A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
Minimum of two years’ shift leadership and management experience.
Proven track record leading, empowering, supporting and motivating a clinical team.
What we can offer:

Fully comprehensive induction.
Competitive salary, plus enhancements on bank holidays.
28 days of holiday per year inclusive of bank holidays.
Free Blue Light Card & access to the Blue Light discount platform.
Refer a friend scheme.
About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.