Total 22 Others level Customer Service job vacancies in Denmead, PO7 6XP

Job Advert
Calling all compassionate and dedicated individuals! Mencap is seeking passionate Support Workers to join our incredible team in Waterlooville.
As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. You will be working with a diverse group of people, each with their own unique abilities and needs.
From assisting with daily activities to providing emotional support, you’ll play a vital role in their life.
Prior experience of supporting individuals with epilepsy would be desirable for this role.
At our Waterlooville service we can teach our support workers all the skills you need to learn by supporting you through our unique induction programme. You will learn skills that you will be able to use for the rest of your life.
The service is a large spacious house with a lovely garden. We support 3 individuals in all aspects of their lives. The role of a support worker can be dynamic, supporting people out and about, BBQs in our garden, eating out, shopping and visiting family. The role is also domestic, health and safety around the house, cleaning, laundry, gardening; everything we all do to run a smooth household. The role is very personal, support in the bathroom/shower and getting dressed, support to style someone’s hair, support with eating and drinking, health needs and medication.
No two days are ever the same, at times they may be challenging, exciting and ridiculously rewarding. Some days will be slower, not so exciting and a bit repetitive. Overall, you will find that being a support worker is an brilliant role and you will be part of a team that really does make a difference to people's lives.
What we're looking for:

- A genuine passion for supporting others.
- Excellent communication skills and the ability to build meaningful relationships.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A positive and empathetic attitude towards individuals with learning disabilities.

Shift times:
All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life!

- 4 Nights on, 4 Nights off rota
- 36 hours


*All roles are subject to an enhanced DBS check and suitable references.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
JOB ID: 32837

Benefits
Why join Mencap?

- 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
- Ongoing training and development opportunities to enhance your skills.
- A supportive and inclusive work environment where your contributions are valued.

*Please note that terms and conditions apply based on your contract.

About Mencap
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities.
If you're ready to embark on a rewarding career that truly makes a difference, apply now!

Proud member of the Disability Confident employer scheme

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Support in navigating the health system by being the initial point of contact and connecting with the right teams within the Primary Care Network with aim of improving and supporting continuity of care Be the initial point of contact for patients accessing the practice ensuring all patients are greeted / responded in a friendly, welcoming and empathic manner Respond to all contact, queries, and requests from patients/visitors either via face to face, telephone, or online, in a timely, courteous, and professional manner. Ensure confidentiality is always upheld and information provided to the patient is within the scope your responsibility and is as advised by the clinician Support with access to appointments by assisting patients with the submission of digital triage assessment forms to obtain appointments or guidance on appropriate healthcare services to support patients needs When appropriate signpost patients to other services and self-help in accordance with the protocols and policies. Seeking guidance when required Advise patients of the triage outcome of their initial enquiry; communicate this to the patient in the manner they would like to receive it Communicate clearly, sensitively and effectively with patients, carers, family members and other professionals, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating Accurately and efficiently process/record data on IT systems in line with practice protocols and policies Action daily checklists/procedures including ensuring the security of the building by following all opening and closing procedures Maintain knowledge of private services offered and take payments for these Complete Practice urgent/routine tasks, and own tasks delegated via IT Systems Read and action Outlook emails/MS Teams communications daily including weekly briefs and daily updates Promote and assist patients to use the Surgery Pod in waiting rooms to accurately record patients health readings Support the smooth running of appointments, ensuring timely communication of patient arrivals, monitoring clinics not running to time and informing patients and facilitating the cancellation and rearrangement of appointments Demonstrate awareness and basic understanding of safeguarding policy and how to report concerns Report any building, maintenance, IT or equipment issues to the relevant parties Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Support in navigating the health system by being the initial point of contact and connecting with the right teams within the Primary Care Network with aim of improving and supporting continuity of care Be the initial point of contact for patients accessing the practice ensuring all patients are greeted / responded in a friendly, welcoming and empathic manner Respond to all contact, queries, and requests from patients/visitors either via face to face, telephone, or online, in a timely, courteous, and professional manner. Ensure confidentiality is always upheld and information provided to the patient is within the scope your responsibility and is as advised by the clinician Support with access to appointments by assisting patients with the submission of digital triage assessment forms to obtain appointments or guidance on appropriate healthcare services to support patients needs When appropriate signpost patients to other services and self-help in accordance with the protocols and policies. Seeking guidance when required Advise patients of the triage outcome of their initial enquiry; communicate this to the patient in the manner they would like to receive it Communicate clearly, sensitively and effectively with patients, carers, family members and other professionals, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating Accurately and efficiently process/record data on IT systems in line with practice protocols and policies Action daily checklists/procedures including ensuring the security of the building by following all opening and closing procedures Maintain knowledge of private services offered and take payments for these Complete Practice urgent/routine tasks, and own tasks delegated via IT Systems Read and action Outlook emails/MS Teams communications daily including weekly briefs and daily updates Promote and assist patients to use the Surgery Pod in waiting rooms to accurately record patients health readings Support the smooth running of appointments, ensuring timely communication of patient arrivals, monitoring clinics not running to time and informing patients and facilitating the cancellation and rearrangement of appointments Demonstrate awareness and basic understanding of safeguarding policy and how to report concerns Report any building, maintenance, IT or equipment issues to the relevant parties Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures

ABOUT THE ROLE As a Residential Senior Carer at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You will be responsible for leading a team of care staff, which will include training, supervisions and delegating duties on shift. You will also support with the administering and ordering of medication, reviewing and updating resident care plans and risk assessment, and liaising with GP's, district nursing teams and resident family members. Like everyone here, as a Residential Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU The successful candidate will have NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Residential Senior Care Assistant. You will have previous experience in a residential care setting along with proven team leadership skills and the ability to make appropriate decisions to support the needs and wellbeing of our Residents. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioners, Care Community Leads or on to nursing pathways. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Bank Kitchen Assistant is so important. Providing cover for any planned or unplanned absences, you'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents and enhance their hospitality experience. ABOUT YOUWhen you join us as a Bank Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach, and flexible when it comes to your work patterns. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take catering seriously and even run a fiercely-contested annual Barchester Hospitality Awards. If you do well in this role it could lead to a permanent one. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Are you a qualified chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a bank Second Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Barchester is one of the UKs leading healthcare providers, with over 224 homes and hospitals across the country. We are consistently reinvesting and growing, with several more new build homes due open and join the Barchester family. Barchester can offer long term career growth and opportunities for ambitious chefs who pride themselves on working at the highest of standards. We are also the only healthcare provider in the UK to be accredited as one of the best companies to work. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in helping lead and inspire a team A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Good understanding of HACCP NEED TO DO Manage the kitchen in the Head Chef's absence Assist the Head Chef in menu development Work fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standardsHelp create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control To assist in leading and motivating a team REWARDS PACKAGE Work life balance - working days with alternate weekends Free learning and development A range of holiday, retail and leisure discounts Opportunity to showcase your talent at the annual Barchester Hospitality Awards Unlimited access to our Refer a Friend bonus scheme If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebre life, Barchester is the place to be

ABOUT THE ROLEAs a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Bank Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOUYou'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLE As a Residential Senior Carer at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You will be responsible for leading a team of care staff, which will include training, supervisions and delegating duties on shift. You will also support with the administering and ordering of medication, reviewing and updating resident care plans and risk assessment, and liaising with GP's, district nursing teams and resident family members. Like everyone here, as a Residential Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU The successful candidate will have NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Residential Senior Care Assistant. You will have previous experience in a residential care setting along with proven team leadership skills and the ability to make appropriate decisions to support the needs and wellbeing of our Residents. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioners, Care Community Leads or on to nursing pathways. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Location: Cosham

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Support in navigating the health system by being the initial point of contact and connecting with the right teams within the Primary Care Network with aim of improving and supporting continuity of care Be the initial point of contact for patients accessing the practice ensuring all patients are greeted / responded in a friendly, welcoming and empathic manner Respond to all contact, queries, and requests from patients/visitors either via face to face, telephone, or online, in a timely, courteous, and professional manner. Ensure confidentiality is always upheld and information provided to the patient is within the scope your responsibility and is as advised by the clinician Support with access to appointments by assisting patients with the submission of digital triage assessment forms to obtain appointments or guidance on appropriate healthcare services to support patients needs When appropriate signpost patients to other services and self-help in accordance with the protocols and policies. Seeking guidance when required Advise patients of the triage outcome of their initial enquiry; communicate this to the patient in the manner they would like to receive it Communicate clearly, sensitively and effectively with patients, carers, family members and other professionals, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating Accurately and efficiently process/record data on IT systems in line with practice protocols and policies Action daily checklists/procedures including ensuring the security of the building by following all opening and closing procedures Maintain knowledge of private services offered and take payments for these Complete Practice urgent/routine tasks, and own tasks delegated via IT Systems Read and action Outlook emails/MS Teams communications daily including weekly briefs and daily updates Promote and assist patients to use the Surgery Pod in waiting rooms to accurately record patients health readings Support the smooth running of appointments, ensuring timely communication of patient arrivals, monitoring clinics not running to time and informing patients and facilitating the cancellation and rearrangement of appointments Demonstrate awareness and basic understanding of safeguarding policy and how to report concerns Report any building, maintenance, IT or equipment issues to the relevant parties Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Support in navigating the health system by being the initial point of contact and connecting with the right teams within the Primary Care Network with aim of improving and supporting continuity of care Be the initial point of contact for patients accessing the practice ensuring all patients are greeted / responded in a friendly, welcoming and empathic manner Respond to all contact, queries, and requests from patients/visitors either via face to face, telephone, or online, in a timely, courteous, and professional manner. Ensure confidentiality is always upheld and information provided to the patient is within the scope your responsibility and is as advised by the clinician Support with access to appointments by assisting patients with the submission of digital triage assessment forms to obtain appointments or guidance on appropriate healthcare services to support patients needs When appropriate signpost patients to other services and self-help in accordance with the protocols and policies. Seeking guidance when required Advise patients of the triage outcome of their initial enquiry; communicate this to the patient in the manner they would like to receive it Communicate clearly, sensitively and effectively with patients, carers, family members and other professionals, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating Accurately and efficiently process/record data on IT systems in line with practice protocols and policies Action daily checklists/procedures including ensuring the security of the building by following all opening and closing procedures Maintain knowledge of private services offered and take payments for these Complete Practice urgent/routine tasks, and own tasks delegated via IT Systems Read and action Outlook emails/MS Teams communications daily including weekly briefs and daily updates Promote and assist patients to use the Surgery Pod in waiting rooms to accurately record patients health readings Support the smooth running of appointments, ensuring timely communication of patient arrivals, monitoring clinics not running to time and informing patients and facilitating the cancellation and rearrangement of appointments Demonstrate awareness and basic understanding of safeguarding policy and how to report concerns Report any building, maintenance, IT or equipment issues to the relevant parties Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures

Key Areas of Responsibility / Key Accountabilities In conjunction with the Living Well Manager - offer a 5 day a week service, from Monday to Friday To support the growing need for those who may look to Rowans Hospice Charity for help and support before they reach the final stages of their life To support a facility where there are opportunities to inform, support, care and re-able people, their families and friends, who are affected by the diagnosis of a life shortening or incurable illness or indeed to those who are approaching the end of their natural life span. To support an environment that provides companionship for both the patient and carer. To maintain the health and well-being of the local community and as far as this may be possible To liaise with members of the Clinical Team and Voluntary Support as directed by the staff/senior staff nurse or Manager /Deputy Manager of LWC To promote a therapeutic environment utilising the skills of therapist/artists working within the setting and taking an active part in special projects i.e. Work/Mindfulness To report to the staff/senior staff nurse or Manager /Deputy Manager of LWC any relevant information on the condition of specific patients, their care or treatment. To report to the staff/senior staff nurse or Manager /Deputy Manager of LWC, Director of Clinical Services any matter affecting the smooth running of the unit. To report any complaints/safe guarding concerns from patients, their relatives, or others acting on their behalf to the Deputy Manager/ LWC Manager / Director of Clinical Services To ensure knowledge about patients/carers is maintained in the strictest confidence, and is not divulged, except to professionals where it would materially assist with the programme of care or protection of the individual (See Staff Handbook Confidentiality / Data Protection Act).GDRP To demonstrate a consistent level of courtesy and consideration to patients, their relatives and visitors. To promote a high quality of care by adhering to set standards. Support the trained nurse with the procedure for opening and closing the centre. To report all enquiries/conversations with patients/relatives and visitors to the staff/senior staff nurse or Manager /Deputy Manager of LWC To record and pass on all messages received by telephone to the appropriate person staff/senior staff nurse or Manager /Deputy Manager of LWC To establish and maintain effective communication and working relationships with multi-disciplinary teams within the Hospice and in the community. To communicate effectively with patients, carers and the bereaved to establish and maintain trusting relationships. To offer emotional support to patients and/or carers recognising own limitations To contribute to bereavement care offered to families by reporting any concerns related to risk assessment to the staff/senior staff nurse or Manager /Deputy Manager of LWC