Total 60 Others level Customer Service job vacancies in Tewesbury, GL20 5QN

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: TewkesburyHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

ABOUT THE ROLEAs a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first-class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOUThe wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands-on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Registered Nurse (RGN/RMN) at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN/RMN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Bank Registered Nurse (RGN/RMN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

Join Our Team as an experienced Programme Support Planner ️

Contract: Fixed term contract for 12 months

Hours: Full time

Location(s): Tewkesbury

We are seeking a Programme Support Planner to join our team and play a vital role in delivering a cost-effective, customer-focused maintenance service within our Planned Programme Delivery teams. In this role, you will be responsible for scheduling engineers' diaries to ensure they can complete the maximum number of jobs in a working day, maximising productivity while keeping our customers informed every step of the way.

You will be a key player in managing the delivery of planned, cyclical, and reactive maintenance services, ensuring everything runs smoothly and efficiently. From coordinating schedules to communicating with customers, you will be the central point of contact for ensuring that our services are delivered on time, within budget, and with the highest level of customer satisfaction.

We are looking for someone with previous experience in a coordinator or planner role, preferably in a similar environment. You should have strong IT skills, with the ability to use scheduling software and other tools to manage the daily operations of our maintenance teams. Excellent communication skills are essential, as you will need to liaise with both engineers and customers to ensure everyone is informed about what’s happening and when.

In addition to your technical abilities, you should have a strong background in customer service. We pride ourselves on delivering a high-quality service, and we are looking for someone who can maintain and enhance our reputation by putting the customer at the heart of everything we do.

This is a great opportunity for someone who is organised, detail-oriented, and thrives in a fast-paced environment. If you are passionate about planning, have the skills to optimise schedules, and are committed to delivering outstanding service, we would love to hear from you.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Join us for a full-time adventure in our 'roaming' position. Based in Tewkesbury, you'll enjoy a flexible week split between workspaces and home, offering the perfect balance.

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Benefits of belonging at Bromford

Joining Bromford isn't just about a job; it's about a community that values you. Here's a glimpse of the benefits you'll enjoy:

27 days annual leave, plus bank holidays and the option to buy or sell up to 5 days leave each year

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

A Performance Related Pay scheme based on organisational and individual performance

️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

As a certified Great Place To Work, we value your well-being and offer a comprehensive benefits package. Apply now, and let's make Bromford the next exciting chapter in your career!

Swift action required! The closing date for applications is just around the corner on 7th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.

Care Home Administrator

Hours: 40 hours per week - 18 months fixed term contract

Salary: £30,121.60 per annum + fantastic benefits

Location: Tewkesbury, GL20 6HP

*This is a temporary position of 18 months*

Our client is looking for an experienced and dedicated Administrator to join their team and play a pivotal role within the home’s management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our client's Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
• Payroll preparation for home based staff
• Provide advice and guidance to employees on queries using the HR tools and resources available
• Ensure that all personal files are stored securely
• Attend meetings and produce accurate notes and minutes where required
• Ensure all rotas are complete
• Manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and the ability to prioritise
• Proficient user of Microsoft- specifically Word, Excel and Outlook
• CIPD qualification would be beneficial

REWARDS AND BENEFITS

• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
• Confidential and free access to counselling and legal services
• Tax code review service, where we will check that you are on the right code and paying the right level of tax
• Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, our client is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Click to Apply!

Job Reference: CTNPO5264

SLEEP INS AVAILABLE IN THIS LOCATION PAYING £55 PER NIGHT OVER AND ABOVE THE HOURLY PAYRATE

Work with Walsingham and make a real difference to people's lives

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

o As a valued member of our team, each Female Healthcare Assistant is there to help deliver the quality-of-life people with disabilities deserve. By doing so, the support worker will be supporting our service users to reach their full potential.
o You will help to ensure that Walsingham Support's care is of high quality and person-centred. As a Female Healthcare Assistant you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle.
o As a Female Healthcare Assistant, it is your duty to ensure a high quality and well maintained environment for those we support.
o Each Healthcare Assistant is expected to work from a care plan, providing help with day to day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities.


WE REALLY CARE ABOUT OUR STAFF AND OFFER A WIDE RANGE OF BENEFITS TO EACH FEMALE HEALTHCARE ASSISTANT:

o Favourable working hours, including part-time roles and bank positions.
o 28 days annual leave, rising up to 38 days depending on length of service.
o Double pay if you work on bank holidays.
o Pension scheme contributions.
o Life assurance equal to three times your salary.
o Bereavement helpline.
o Walsingham Rewards Scheme with extensive discounts on everyday items.
o Exceptional training and continuing professional development opportunities.
o Long service awards.
o Eyecare vouchers.
o Outstanding work bonus payments.
o Recommend a friend bonus of £250.


This is a wonderfully varied role where you will build genuine relationships with the people you care for. You do not need prior experience to join as a Female Healthcare Assistant with Walsingham Support. We provide all the training required! Read on to find out more

WHY WORK FOR US

Working for Walsingham Support is a fulfilling and rewarding experience for several reasons. Here are some potential benefits of working for the charity:

o SENSE OF PURPOSE: Knowing that your efforts contribute to improving the lives of others, especially those in need, can be highly fulfilling.
o MAKING A DIFFERENCE: Working for Walsingham allows you to actively contribute to positive change and make a tangible impact on the lives of individuals and communities.
o PERSONAL GROWTH: Working for Walsingham can provide numerous opportunities for personal and professional development.
o EMOTIONAL REWARDS: While the work can be emotionally challenging at times, many find the emotional rewards of helping others to be deeply satisfying. Witnessing positive changes in the lives of those the charity serves can be a powerful motivator.
o ALIGNMENT WITH PERSONAL VALUES: If you are passionate about a social care or social issues, working for Walsingham Support will align with your values and allow you to actively contribute to addressing that issue.


Work with Walsingham and make a real difference to people's lives

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, brain injuries and other complex needs. We're different because we pride ourselves on putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

At Walsingham Support, our staff teams are the linchpin of our organisation and they are passionate about our ambition. We work in an equal and diverse society in which people with disabilities are citizens in their own right. We support them so that they can reach their own potential. By working with Walsingham Support, you'll be supporting disabled people live their lives to the full.

OUR VISION:

o Walsingham Support will grow to become a leader in the social care sector to meet the evolving needs of people we support and the higher expectations they have around how they live.
o We will reinforce the voices of all those with learning disabilities, autistic people and other complex needs to challenge the status quo, disrupt perceived limitations and influence sector wide change.


OUR MISSION:

o We see the person not the limitations. We work alongside adults with complex needs to fulfil their life aspirations. We employ and develop exceptional people. We are agile, continuously learning as we respond to evolving needs.


OUR VALUES:

o PEOPLE FOCUSED: Whether it is staff or the people we support, we strive for people to live their best lives.
o ONE TEAM: Achieving meaningful outcomes by coming together to create a friendly, proactive and inclusive culture.
o SAY IT AS IT IS: Every voice is heard and respected, we encourage open and transparent communication.
o AMBITIOUS: Determined to be the best in everything we do.


When we hire new people, we look for team players who take pride in what they do and adopt a can-do attitude. Each and every member of the team plays a vital role in making a huge difference to individual lives by helping them to reach their full potential. In return, well help you to exceed your career ambitions, aims and aspirations.

Job Title: IT Support Specialist
Location: Tewkesbury, Gloucestershire
Compensation: £38,300 + Benefits
Role Type: Full time / Permanent
Role ID: SF59120

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a IT Support Specialist at our Ashchurch, Gloucestershire site.

The role
As a IT Support Specialist you'll have a role that's out of the ordinary. You will help enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our customers.

Day-to-day, you'll provide first and second line support for bespoke and niche systems, including incident management, system commissioning, technical advice and asset and system management.

Main responsibilities

• Responding to helpdesk queries
• Troubleshooting Basic Issues
• Guiding users
• Performing System Maintenance
• Testing and Deployment

This role is full time, 37 hours per week and is based on site at our Ashchurch, Gloucestershire site.

Essential experience of the IT Support Specialist

• Linux administration
• Virtualisation management (VMWare)
• Windows Administration
• Proven Experience working in 1st and 2nd line Support

We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance
The successful candidate must be a sole UK national who is able to achieve and maintain Developed Vetting (DV) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

What we offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

Babcock International
For over a century, Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 07/11/2024

Proud member of the Disability Confident employer scheme

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: TewkesburyHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

Location: Cheltenham

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

ABOUT THE ROLEAs an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.