Total 2,142 Others level Customer Service job vacancies in WA - Remote - Port Hedland Region

Roles:

• Attending customers’ enquiry to meet customer satisfaction.
• Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department.

Responsibilities:

• Received enquiry from customer. Check with Shipper and Liner on the charges, prepare quotation and email to customer;
• Open job in Smart Freight System after customer confirmed the quotation;
• Coordinate and check rate with Liner / Owner or Agent;
• Booking of Canvas and plan Vessel for Barge & Conventional;
• Update tonnage to the ship owner;
• Update shipping schedule with other liner and do booking to the liner once customer confirmed the booking date and prepare booking confirmation;
• Follow up with shipper on the Invoice, Delivery Order and Packing List;
• Check cargo and D/O with Jetty or Warehouse;
• To arrange transport with Transporter for delivery;
• Coordinate and assist on the Insurance and Fumigation on behalf of customers;
• Responsible to inform customers on the Estimate Time Arrival (ETA) and Estimate Time Departure (ETD);
• Update and follow up shipment with destination agent and customer for shipment (Port to Door);
• Follow up the door shipment on behalf of customer until reach the destination;
• Prepare Monthly Objective Report and submit to Assistant Manager for checking;
• Perform any other jobs as assign by superior / management when required from time to time.

Qualifications:

• Possess at least Higher Secondary/STPM or Diploma in related field.
• Minimum 2 years of working customer service/documentations/operations experiences in forwarding/shipping environment;
• Multitasking with effective communications and time management skills;
• Excellent reporting skills;
• Good personality and positive working attitudes, responsible, self-discipline and dedicate to work.

Perks & Benefits

• Additional leave and holidays
• Paid time-off
• Earned wage access (EWA)
• General outpatient benefits extent to spouse and children
• Dental/optical care reimbursement
• Group health and surgery insurance
• Performance incentives
• Casual dress code
• Regular team activities
• Personal development opportunities
• Paid training and development

Roles

The key roles of the Customer Service Assistant – Logistics are:

- Attending customers’ enquiries, to meet customer satisfaction.

- Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department.

Responsibilities

The Customer Service Assistant – Logistics is overall responsible on the customer enquiries and booking confirmations, with the defined scope for Titimas Logistics Sdn. Bhd.

- To assist Marketing Team in preparing the quotation for new customers and continue building up business relationship with them for future business;

- Checking rates from supplier (Carrier – freight LCL, FCL Conventional, RORO. Air freight / Warehousing / Transport etc);

- Required to prepare quotation within the same day after received confirmation from CEO;

- Follow up with customers after quotation have been send out in order to secure the shipment;

- Closely monitor and follow up shipment status until job complete to avoid any problem arise;

- To check with the related Government Agency for any Import / Export permit requirement for any new item / commodity

• Preparing MITI cost analysis
• Renewal of MTIB license

- Update Carrier Own Container (COC) rate list and distribute to other team members on monthly basis;

- Prepare Costing Sheet and updating quotation in Smart Freight System for each shipment;

- Check cash term invoice before sending to Accounts Department;

- Follow up payment from Customers;

- Monitor the movement stock at JASA KITA WAREHOUSE, coordinate with Import Team on the stock in and out at warehouse and check the Invoice billing from vendor;

- Perform any other jobs as assign by superior / management when required from time to time.

Qualitifications

• Possess at least Higher, Secondary, SPM / STPM or Diploma in related field.
• Minimum 2 years of working customer service/documentations/operations experiences in forwarding.
• Solid knowledge of FCL and LCL shipping documents, customs clearance, and local transportation. Airfreight experience is a plus.
• Efficient multitasking with good communications and time management skills.'
• Recent graduates in relevant fields are encouraged to apply.

Perks & Benefits:

• Additional leave and holidays
• Paid time-off
• Earned wage access (EWA)
• General outpatient benefits extent to spouse and children
• Dental/optical care reimbursement
• Group health and surgery insurance
• Performance incentives
• Casual dress code
• Regular team activities
• Personal development opportunities
• Paid training and development

角色

客戶服務主管 - 物流的主要角色是：

- 處理客戶的詢問，以滿足客戶的滿意度。

- 協助系統實施，強化系統/工作流程，以提高部門運作效率。

職責

客戶服務主管 - 物流全面負責客戶查詢和預訂確認，並在 Titimas Logistics Sdn. Bhd. 的規定範圍內負責。有限公司。

- 協助行銷團隊為新客戶準備報價，並繼續與他們建立業務關係以開展未來的業務；

- 檢查供應商的費率（承運人 – 貨運拼箱、整箱常規、滾裝船。空運/倉儲/運輸等）；

- 需要在收到CEO確認後的當天準備報價；

- 報價發出後與客戶跟進，以確保發貨；

- 密切監控和跟進貨運狀態直至工作完成，以避免任何問題；

- 向相關政府機構核實任何新物品/商品的進出口許可證要求

• 準備 MITI 成本分析
• MTIB執照更新

- 每月更新承運人自有貨櫃（COC）費率清單並分發給其他團隊成員；

- 為每批貨物準備成本會計表並在智慧貨運系統中更新報價；

- 在發送給會計部門之前檢查現金定期發票；

- 追蹤客戶付款情況；

- 監控JASA KITA倉庫的庫存變動，與進口團隊協調倉庫的庫存進出，並檢查供應商的發票；

- 不時需要時，執行上級/管理階層指派的任何其他工作。

資質

• 至少擁有相關領域的高級、中學、SPM / STPM 或文憑。
• 至少 2 年貨運方面的客戶服務/文件/操作經驗。
• 對整箱和拼箱運輸文件、清關和當地運輸有紮實的了解。有空運經驗者優先。
• 高效率的多工處理能力，良好的溝通與時間管理能力。
• 較強的報告能力。

津貼和福利

• 額外休假和假期
• 有薪休假
• 工資獲取 (EWA)
• 一般門診福利適用於配偶和子女
• 牙科/眼科護理報銷
• 團體健康和手術保險
• 績效激勵
• 休閒著裝要求
• 定期團隊活動
• 個人發展機會
• 有薪培訓和發展

You will be responsible for:

• Manages the day-to-day operations of one of the National Maintenance Control Centers (MCC's).
• Supervises the specialists and administrative personnel assigned to the MCC. 
• Works closely with the Central Office Vehicle Management Division and the Purchasing Division in Washington DC.
• Works independently with the National and/or Regional Training Coordinators to develop an annual training plan to keep MCC specialists updated on maintenance technology. 
• Solicits for specialized training sources for the training, and/or makes presentations on necessary technical subjects.

The incumbent serves as a consultant and advisor in all phases of budget and related financial management matters. Provides leadership to managers of budget programs in budget formulation and execution. Formulates and executes broad financial plans and policies affecting the authorization and use of funds.

Prepares, recommends, and justifies the allocation of funds based on analysis of the budget presentation, legislative directives, workload analyses, annual work plans, field estimates and reports, and financial studies and investigations to achieve a sound financial management program in the National Park Service (NPS) and to ensure equitable and correlated distribution of funds.

Directs the preparation of fund allocation charts, tables, and summaries, together with detailed instructions as to authorizations, limitations, and guidelines relating to the use of funds to expeditiously accomplish allotment advice actions.

Park Information:

Natchez Trace Parkway (NATR) Information: The Natchez Trace Parkway is a tribute to the ancient travel route called the Natchez Trace, which has a rich history as one of North America's oldest transportation paths. This modern Parkway spans a remarkable 444 miles, requiring over 10 hours to journey from one end to the other. It spans across three states, encompassing 25 counties and 20 communities, with a combined residential population of nearly two million people. Additionally, there are over 3,000 commercial and private landowners residing alongside the Parkway boundary.

The completion of the modern Parkway occurred in 2005, establishing it as one of the largest units within the national park system, covering a vast geographic range. The Parkway corridor extends over five degrees of latitude and boasts an impressive 52,000 acres of breathtaking scenic beauty. Within this expanse, visitors can immerse themselves in a diverse array of traditional southern landscapes, including forests, wetlands, prairies, rivers, pastures, and croplands. These natural wonders are accompanied by rich cultural and historic resources, creating an immersive experience for all who traverse its path.

Recognizing its immense value, the Natchez Trace Parkway was rightfully designated as a National Scenic Byway and All-American Road in 1996. This prestigious acknowledgment is a testament to the Parkway's significant historic, cultural, natural, and scenic qualities. In 2014 alone, the Parkway welcomed nearly 6 million visitors, solidifying its position as the eighth most visited National Park Service place in the entire nation.

The Headquarters of the Natchez Trace Parkway, a scenic and historic roadway that stretches from Mississippi to Tennessee, is located in Tupelo. The main visitor center provides a wealth of information for those interested in learning about the parkway's significance and exploring the surrounding attractions. For additional details, we invite you to explore our website at www.nps.gov/natr.