Total 22 Internship level Customer Service job vacancies in NSW - Sydney - Northern Sydney & Central Coast

F&B Intern Jobs Description

1.Project coordination: Liaise with sales team, operations team, customers & suppliers for catering events

2. Assist in invoicing of customers and payment to vendors

3. Inventory Management: Procurement of daily supplies for kitchen use

4. Assist supervisor in planning and executing marketing activities & collaterals

5. Contribute to social media & website management 

6. Prepare regular sales reports for café and catering businesses

7. Any other duties that may be assigned by supervisor

Sales Admin Intern

• Following up on sales enquiries and order fulfilments
• Prepare quotations for customers interested in our various products, eg, greeting cards, hampers, floral gifts,  corporate gifts etc.
• Procurement of various items required required by the department
• Arranging of logistic support eg: delivery, mailing, courier, etc
• To work alongside with our beneficiaries when required and liaise with production team
• Training on the job will be provided

Job Requirements:

• Proficient in MS Office
• Excellent interpersonal, oral and written communication skills
• Able to work independently and in teams
• Have the patience and passion to work with disabilities and the needy and disadvantaged

Job Title: Intern - Community Engagement

We are hiring a Community Engagement Intern to deliver day-to-day duties and responsibilities for Bizlink Centre.

Reporting Department: Community Engagement

Reporting Address: 512 Chai Chee Lane, #01-09, Singapore 469028

Working Hours:

• Monday – Friday: 8.30am to 5.30pm
• Allowance is provided for overtime after working hours.

Job Description:

• Develop marketing and communication packages to attract and retain companies’ support of Bizlink’s employment cause for the disadvantaged and disabled sustainably.
• Conduct detailed response analysis and formulate targeted sponsorship giving outcome.
• Prepare presentation materials, statistical reports for internal and external stakeholders’ communications, press releases and speeches, newsletter as well as Web or social media presence to increase outreach, engagement and impact outcome.
• Organise and manage event activities.  Liaise with various stakeholders to achieve event outcome.
• Other ad hoc assignment as assigned.

Job Requirements:

• Proficient in MS Office Applications
• Excellent interpersonal, oral and written communication skills, with good presentation skills
• Able to work independently and in teams
• Have the patience and passion to work with disabilities and the needy and disadvantaged

We are looking for an Intern who is keen to work and learn in the ticketing/event industry.

• You are the face of the company and the first point of contact for the customer.
• Monitor staff attendance and ensure Call Centre Service Levels are achieved.
• Handle and follow up on open and escalated cases in a timely manner.
• Answering multiple hotlines (including ticketing, helpdesk, corporate booking) and outbound calls for cancelled/ postponed shows.
• Deliver an enjoyable and smooth experience for our customers via customer emails and social media enquiries.
• Handle escalated customer complaints.
• Provide feedback to further enhance existing processes to improve the customer experience.
• Other ad-hoc duties assigned by your reporting supervisors.
• Answering helpdesk calls from agents and staff.
• Manage brochure and ticket stock replenishment from agents.
• Troubleshoot and conduct authorised agent’s printer maintenance.
• Ticket fulfilment duties (ticket printing, delivery arrangement, follow ups on bounced mails).
• Set up and perform venue ticket sales and collections.
• Perform the role of supervisor to ensure smooth operations at venue sales.
• Daily reconciliation of ticket sales.

Requirement:

• A team player, task-oriented and possess good communication skills and customer service skills.
• Independent while building relationships with colleagues and customers.
• Be adaptable, able to be mould to an ever-changing environment.
• Positive, possess a “Can Do” attitude and cheerful personality.
• Proficient in Microsoft Office
• Able to perform rotating shift schedules including weekends and public holidays.
• Have interest in supporting physical events eg, Football game, Singapore Garden Festival and etc.

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge, and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a DT Select Customer Success Undergraduate Intern on our DT Select Customer Success Team in Singapore.

Our customers expect excellence from both our products and services. The DT Select Customer Success Team provides a seamless experience by serving as a single point of contact for service acquisition and execution.

Innovative projects that deliver groundbreaking results do not run themselves. Project and Program Management within Strategy and Operations ensure projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects — ensuring cross-functional teams work collaboratively and effectively.

Effective communication will be key. You’ll collaborate with the DT Select Customer Success Team, engage with the broader Customer Success organization, and liaise with stakeholders across Dell Technologies.

Join us in delivering outstanding customer experiences and contributing to our continued success as a DT Select Customer Success Undergraduate Intern on our DT Select Customer Success Team in Singapore.

You will

• Break down ambiguous problems into manageable components, thinking through optimal solutions.
• Manage projects from initiation through delivery, using a variety of technologies in the support of project/program plans, milestones, and deliverables, identifying and escalating issues for resolution.
• Coordinate cross-functional teams through meetings and progress measurement, influencing others to achieve results.
• Develop and deliver presentations and communications to senior management and key stakeholders.
• Synthesize quantitative and qualitative data to actionable, data-driven recommendations and process improvements.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Working knowledge of Microsoft Office products
• Demonstrated attentiveness to quality, productivity, and attention to detail.
• Proficiency in synthesizing data, analytical thinking, and developing and delivering insightful presentations with data-driven recommendations.
• Expertise in cross-functional collaboration, communication, project management, and prioritization of initiatives.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.