Total 25 Internship level Customer Service job vacancies in SGP - Singapore - Singapore (50 Tuas West Dr)

Posted: 15/11/


13/12/

Job Type: Permanent - Full Time

Location: Armidale, NSW

Job Category: Customer Service


About the business
Timberline is a fast growing company that manufactures bathroom furniture such as vanities and shaving cabinets. We are an Aussie manufacturer that specialises in manufacturing of custom cabinets with quick lead times. In fact, with all our standard optional configurations we have over 9.5 billion different product combinations our clients can choose from. 
If our Company Mission & Values listed below resonate with you, then we would love to hear from you. 
Mission:
Be a role model in our field of expertise, provide for the local community, elevate our employees and create lasting relationships in a hardworking, family spirit of the highest ethics.
Values:
             We're a  Team 

... Click here to view more detail / apply for Internal Sales & Customer Care Team Member

We are looking for a talented trainer to join our team and participate in the delivery of training across the Voyage Care Group utilising various methods of delivery. You will be responsible for ensuring all employees are trained in line with legislation, contractual agreements, Policy and Procedure and individual need.

As a trainer you should be able to work within a team and on your own initiative delivering training and developing bespoke training packages in line with the needs of the business and the people we support.

Responsibilities of the role:

1. To support the Learning and Development Team by working as a member of the team in developing and fulfilling training strategies for the company to support its business objectives.

2. To actively participate in the development, planning and delivery of induction programmes, mandatory, value based and specialism training (including Specialist Behavioral Support Service, new development and acquisition inductions) throughout the company in various locations, utilising different methods of delivery to ensure the appropriate level of training to meet the company objectives.

3. To liaise with both internal and external SME’s to ensure existing content is kept up to date with current legislation, standards and company policy.

4. To actively participate in the delivery of training provision and development opportunities for all staff across the company, ensuring the most effective use of resources and appropriateness of delivery.

5. To work with the Senior Training Team ensuring training programmes are in place, available corporately and locally to meet individual and service need requirements that are reviewed in line with current practice and trends.

6. To maintain accurate course attendance and training records using the systems available within the business.

7. To evaluate effectiveness of learning materials and update these accordingly.

8. To contribute to all aspects of training and assessment throughout the organisation to ensure a fully qualified workforce, compliant with the National Minimum Standards, Regulatory Requirements and Policy & Procedure.

9. To provide operations with advice, support and guidance regarding training and assist with the development of new services and newly recruited staff throughout the organisation.

10. To support the Learning and Development Team with the development of innovative, flexible and appropriate initiatives to meet the company’s training needs.

What we're looking for:

Essential:

Good general level of education including English and Maths to GCSE standard

Level 3 Award in Education & Training, PTLLS, Cert Ed, or equivalent

2 years experience in a training role

Developed and delivered training for employees at various levels

Evaluation and assessment of training

Different training and assessment methods (including remote and classroom delivery)

Knowledge of learning disabilities, autism, brain injury rehabilitation and mental health

Good working knowledge of regulatory requirements, legislation, policies, procedures and business processes

Desirable:

Relevant Health and Social Care qualification / current knowledge

Relevant management/professional qualification

Training requirements associated with the Care Standards/Act

National Minimum Standards

Providing care for vulnerable people in a variety of living situations.

Benefits of joining the Voyage Care family:

In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including:

• Hybrid working
• Wagestream
• DoctorLine - free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation.
• Eye care vouchers
• Refer a friend scheme
• Enhanced retirement leave
• Competitive salary
• 23 days annual leave plus bank holidays and an additional day for your birthday
• An additional day off in recognition of long service
• Blue Light Card Retail discount benefit scheme
• V-Assure, a free 24 hour, confidential and independent help line
• Life assurance
• Pension

If you’re interested in finding out more about this opportunity, please apply directly for your application to be considered by our hiring team.

Calling all truly AWESOME people!  

  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

  

Role and Responsibilities   

The selected candidate(s) will be a key member of a small team working at the company’s flagship operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The position will be working closely with the CEO and the Executive Director and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent which will access increasing levels of responsibility as the company grows into an international brand. 
 

• Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week   

• Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting 

  

The candidate will:  

• Gain experience in daily operations of a business 

• Gain experience and confidence in presenting and communicating with customers 

• Gain experience in what a Singapore brand must consider in efforts to expand internationally 

• Gain experience in working with and communicating with multiple stakeholders in an organization 

• Strong written and verbal communication skills 

• A can-do attitude 

• Interest in football is a BIG PLUS  

• Hospitality experience a PLUS  
   

To apply, please send resume to recruitment@strangersoccer.com

Principal Internal Auditor
Local Authority Yorkshire
Leeds based
Monday to Friday 09:00 - 17:00 (Full Time) Flexibility with start and finish times
Hybrid Working - 3 from home, 2 from the office
Permanent Contract
£48,069 per annum

Job Purpose

• Take the strategic lead for development and delivery of a range of internal audit work, including management of a team, for a specified area of responsibility in line with Public Sector Internal Audit Standards.
• Identify improvements in internal control, governance, risk management and operational effectiveness and efficiency, liaising and dealing with all levels of employees across the organisation to agree the changes necessary to drive that continuous improvement.
• Provide a source of expert advice/consultancy, including attendance at relevant boards, on a wide range of internal control, corporate governance and risk management arrangements. Principal Internal Design, implement and maintain the systems required for delivering the objectives of your function to support the Combined Authority in achieving its vision.
• Take a pro-active corporate role in the management of your function including participating in delivering your directorate's objectives.
• Demonstrate commitment to corporate processes and ensure these are delivered at all times.
• Be a visible and enthusiastic manager, encouraging partnership working across the organisation.
• Influence, develop and motivate your team, taking a positive approach to their development.

You will be able to demonstrate:

• CCAB or CMIIA qualified
• Practical experience of successfully performing in a similar role.
• Comprehensive knowledge and understanding of audit techniques, practices, procedures and statutory regulations and their application.
• Comprehensive knowledge of relevant legislation and policies associated with controls, risk management and governance processes in local government.
• Comprehensive knowledge and understanding of systems of internal control, risk management and governance processes across public sector services

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

Help customers with technical operating issues by carrying out troubleshooting and field service requests submitted through the International Marine Service Desk. The International Service Engineers for Water, Wind & Fuel Systems will provide technical support for the Alfa Laval Boiler System.

Job Description

Follow to all safety procedures and promptly report any unsafe practices or incidents.

• Perform planned service, commissioning, and troubleshooting for Alfa Laval systems on board vessels, including Ballast Water Treatment (PureBallast), High-Speed Separators (HSS), Fuel Conditioning Modules (FCM), Freshwater Generators (FWG), and other equipment.
• Prepare for service jobs by following the Standard Operating Procedures (SOP) to ensure efficient execution.
• Travel domestically and internationally to service jobs on board vessels, with the potential to sail with the vessel if required.
• Execute maintenance, repair, advanced troubleshooting, commissioning or other related services onboard.
• Communicate effectively with customers in English to ensure clear understanding and satisfaction.
• Document all work performed, and conclusions drawn while on board, and ensure that service reports are signed by the customer.
• Identify potential improvements, including sales leads, and provide advice to customers, passing relevant information to the organization.
• Contribute to the development and improvement of Standard Operating Procedures (SOPs).
• Provide formal training to peers and customers, assist in developing of training material and content.
• Proactively seek central support through ServiceNow or direct networking contacts and share findings with the team to keep colleagues informed.
• Be available to respond to emergency service requests, providing timely technical support to minimize vessel downtime.

Main Competencies

Decisiveness & Execution

• Be solution driven and focus on achieving results and ensure that key objectives are met.
• Take responsibility for actions with a ‘can-do’ attitude.
• Influence events actively and make tough decisions when required.
• Identify urgent decisions and make decisions under pressure.
• Take calculated risks on the basis of adequate information and analysis.

Customer focus

• Put the customers first and be eager to please them in line with company standards.
• Go out of the way to ensure that individual customer needs are met.

What You Know

• High school diploma or higher, bachelor’s degree or similar in Marine Engineering a plus.
• 5+ years field service experience on board vessels familiarity with industry regulations and standards, as well as marine mechanical and electrical systems.
• Fluent in English, both verbal and written.
• Good cross-cultural communication skills.
• Experience from working in an international context and across borders with colleagues and customers from other cultures.
• Good reporting skills. (using MS Word and Excel)
• Experience of working in CRM systems and planning tools.
• Understanding of marine separators, ballast treatment systems with electrical, mechanical and automation knowledge.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Intern Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is excited to offer a Customer Relationship Management internship opportunity. The successful intern will collaborate closely with Porsche’s Marketing and Sales teams, gaining valuable hands-on experience in the day-to-day operations of CRM.

• Collaborate daily with the sales team to monitor Customer Satisfaction scores, track unattended leads, and ensure data accuracy.
• Address and troubleshoot all CRM inquiries in coordination with the Customer Interaction Centre team.
• Prepare customer databases for various initiatives, including birthday cards, Chinese New Year red packets, and Christmas EDM activations.
• Conduct database cleansing activities to meet the Data Quality Index KPI.
• Maintain data integrity by contacting customers to obtain any missing information.
• Update customer profiles and assist the sales team with reallocating sales consultants as necessary.
• Support the implementation of new reconsents and assist with any reconsent campaigns.
• Support the sales team in every car registration process, ensuring that delivery gift items are adequately stocked and provide a selection of gift options.
• Support the ordering of delivery gift items, including raising purchase requests, managing goods receipt, and ensuring timely delivery.
• Update the database with the latest customer data for all Qualtrics survey submissions.
• Assist in marketing projects and track the effectiveness of campaigns.
• Prepare relevant reports for management, including showroom traffic, lead funnels, sales conversions, test drive, and etc

• Undergraduate in Business Administration, Customer Relations, Marketing or any other relevant studies
• Past internship experience preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office
• Open-minded, organised, analytical and quality oriented, able to work independently
• Team oriented working attitude and intercultural understanding

Internship Duration: ASAP
Internship Type: Full-time / Part-time

22nd August,
ABOUT THE HOST COMPANY:  

Our Host Company believes in investing in fresh talent and nurturing them for growth and career success.
ABOUT POSITION :


Were looking for an IT Assistant Intern.
Our host company offers meaningful work experience, strong supervision, supportive work environment, and is planning to offer permanent employment for the suitable candidate.
ABOUT YOU:
You must:


be studying a relevant degree qualification or a recent graduate/skilled migrant.
have excellent communication skills, both written and spoken.
have the necessary technical and soft skills to perform the job.
be committed to a career in your field of study.
be able to work at least 3 days per week.
   
LEARNING OUTCOMES:
You could be provided work experience in the following areas:


Install and configure computer systems,

... Click here to view more detail / apply for L1 Support Analyst ? Power Pages/Power Portals Intern.

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

We are looking for an Internal Sales Person to join our Gloucester branch (G;2):

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.


- Great Salary + Performance based Bonus Scheme
- Contracted to 40 hours per week
- Monday to Friday – shifts between 07:00 – 17:00
- 33 days annual leave (including bank holidays) + Birthday day off
- Comprehensive health & wellbeing support programme , long service awards & key milestones
- Benefits: Enhanced family leave benefits , Agile working, Training academy , Buy and Sell annual leave , Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores.

As an Internal Sales Person, you will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.

You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients. You will need to understand individual client requirements, build rapport & grow your client portfolio.

We are looking for sales minded people, who enjoy talking to clients, love to use probing questions to understand the full picture, and are organised to ensure weekly/monthly & bi/monthly touch points are scheduled in.

You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.

Internal Sales Person – Experience & Attributes:

- Experience of working in a highly competitive or Target driven customer focused role (B2B, B2C, retail/hospitality)
- Electrical Product Knowledge is advantageous
- A flexible approach and an ability to work under pressure
- An ability to recognise sales opportunities


PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Account manager, Internal sales person, Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter, B2B, B2C, BD.

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Proud member of the Disability Confident employer scheme

22nd August,
ABOUT THE HOST COMPANY:  

Our Host Company believes in investing in fresh talent and nurturing them for growth and career success.
ABOUT POSITION :


Were looking for an IT Assistant Intern.
Our host company offers meaningful work experience, strong supervision, supportive work environment, and is planning to offer permanent employment for the suitable candidate.
ABOUT YOU:
You must:


be studying a relevant degree qualification or a recent graduate/skilled migrant.
have excellent communication skills, both written and spoken.
have the necessary technical and soft skills to perform the job.
be committed to a career in your field of study.
be able to work at least 3 days per week.
   
LEARNING OUTCOMES:
You could be provided work experience in the following areas:


Install and configure computer systems,

... Click here to view more detail / apply for L1 Support Analyst ? Power Pages/Power Portals Intern.

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

About the job

In your role as an intern in the Sales and Supply Support team, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the store and Supply and Availability, Service Office matrix.

Your assignment

• You will assist in the stock inventory process to secure highest stock accuracy level.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Carry out qualitative and timely administration of parameters in the system to prevent unnecessary orders to manage healthy range frame.
• Check and follow up on order creation to achieve healthy stock structure and capacity.
• You will shadow the Sales and Supply support specialist to learn about our role in the Commercial team.

Your profile

• You can perform routine tasks.
• You have an eye for detail and analytical.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You are proficient in MS Office / Excel.
• You can commit to work on public holidays and weekends.

A Laku6 internship is unlike any other. Our interns are quick on their feet, resourceful, adaptable and learn a heck lot in a short amount of time. If you're looking to make an impact and get your hands dirty with a myriad of opportunities, this is the adventure for you.

As a D2C Business Development Intern, you'll get the chance to develop practical work experience in a tech company and get involved in exciting projects that have direct impact to our business.

During this 6 months internship you will have the opportunities:

• To learn and support plan, execution, and pivot growth experiments on online re-commerce business especially in direct to customer sales strategies
• Be responsible for the daily updates of business performances tracker
• Measure and analyze performances of business funnel and other tracker to help business team to have a full view on business performance
• Working closely with Product team to assist on going or future product development needed based on each business units needs and learnings
• Working with the different teams from product, marketing, customer support, legal, finance sales and operation

We Are TransUnion:

TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.Day to Day You’ll Be:
Work as part of our International Delivery Support team to drive the implementation of standardized and optimal solutions to common challenges, helping our Regional Delivery teams to deliver our products and data to our customers in a scalable and efficient way.

Work directly with our solutions, market verticals, product and Global Technology teams to understand our product matrix and landscape.

Interact with Global Delivery peers to understand voice of the customer and voice of the user; provide feedback to our internal partners to ensure alignment.

You will work closely with other business partners in the matrix to consult on operational readiness for new products and complex solutions.

You will contribute to the establishment of internal business metrics to be able to support recommendations internally and to our partners.

Work with your leader to establish goals, team plan and ways of working for supporting our International Regions, including defining stakeholders, establishment of meeting cadence, and prioritization of projects.

You will contribute to the delivery of multiple global projects, collaborate with cross-functional teams.

Support the monthly analysis and reporting of product and operational metrics.

Contribute to a culture of operational excellence through engaging as a team player across Delivery Operations and sharing insights with your team and peers.


Essential Skills & Experience:
Proven ability to solution complex ideas directly with product development and technology teams.

Experience in supporting functions for existing and new client deliveries end to end – from initial scoping and quoting through implementation and post-production support.

Strong business analysis aptitude together with an ability to understand technical and analytical concepts and articulate their value in layman’s terms.

Ability to assess and understand local Regional architectural landscape across a number of product platforms and the ability to expand that understanding across more Regions to support identification of common challenges and common solutions.

Ability to foster enterprise relationships directly and successfully navigate a matrix organization.

An understanding of the credit risk life cycle, its products and regulatory constraints.

Ability to problem solve; work with little formal guidelines and direction; recommend decisions using the appropriate level of information; provide appropriate guidance to others; balance external and internal requirements.

Expert knowledge of software development lifecycle principles and quality assurance.

Ability to tell a story or present a problem with facts, data, and provide solutions options.

What’s In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

26 days’ annual leave + bank holidays (increasing with service)

Global paid wellness days off + a bonus day off to celebrate your birthday

A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan

Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools

Access to our diversity forums and communities so you can get involved in causes close to your heart


TransUnion – a place to grow:
If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together

Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com

Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

 #LI-Hybrid

Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/

• Assist F&F team by receiving and handling inquiries from prospect and customers.
• Manage the relationship of existing accounts by proactively anticipating and responding to their needs.
• Maintain and manage quotations and rate validities through the quotation system.
• Ensure a fast response to quotation requests and advise the customer on transport options (operations, contingencies, insurances, customs, routing, review routing provided by MO, carry out quotation, set validity, include terms and conditions) .
• Maintaining buying rates and negotiate with procurement to meet customers’ expectation.
• Follow-up with customers on quotations to ensure feedback and a high success rate.
• Handle rate requests from network and requests from regional.
• Support sales in establishing SOPs as per customer's needs and ensure transfer to customer operation support.
• Act as the bridge to operations and provide feedback for continuous improvement of services. – needs to be reviewed.
• Handle resolution of customer complaints through further investigation with concerned parties – needs to be reviewed.

• Fresh graduate/undergraduate students in marketing/any major from recognized university or relevant qualification.
• Excellent communication & negotiation skills.
• Good interpersonal skills & teamwork.
• Customer Focus, customers interest first and provides impeccable service at all times.
• Motivated self-starter with good organization skills and ability to multi-tasking.
• Good understanding of product knowledge (Logistics, Supply Chain, Freight and Forwarding, Incoterms, etc.)
• Proficient Microsoft Office (Outlook, Excel, Power Point).