Total 9 Senior Executive level Customer Service job vacancies in CB2 1BY

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment. This vacancy will close at midnight on 10th October 2024 Interviews are due to be held on 24th October 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Cambridge Accommodation Services is based in central Cambridge and supports tenants with learning disabilities in a respite, residential and supported living setting. The role of Senior Support Worker is to lead a staff team of Support Workers to support and empower adults with a learning disability to enhance the quality of their life, maximise their potential and to continue to promote and develop independence skills within their home, the community, or within a supported unit or whilst accessing respite. You will line manage a team of Support Workers providing support, training andsupervision. For more information on the role please contactTeo - Teofilia.Florea@cambridgeshire.gov.uk. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Our benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes What will you be doing? You will report to the Registered Manager to ensure the service meets the CQCrequirements.You will ensure that information within the Service is accurate and up to date andreviewed to meet requirements. This may include care plans, medication management and recording, health action plans,hospital passports, risk assessments, safeguarding, and accident and incident reports. You will also undertake audits andquality assurance checks. Our Senior Support Workers take responsibility for more complex health needs and liaise with health professionals, attend meetings and appointments with professionals when required. It is expected that you will be able to work within Mental Capacity legislation andDeprivation of Liberty Safeguards and have the ability to apply legislation within your area of responsibility. Managing staff resources to ensure the service has adequate staff cover to agreed levelswill also be required. This post is for 30 hours per week, requires you to work various shifts(between 07:00 22:00) and to work every other weekend and sleep-insas well as selected Bank Holidays as part of arota for which additional enhancements are paid. The starting pay for the posts is £13.69 per hour (£20.53 Saturday hours- £23.96 Sundayhours). You will be completing a comprehensive training program and benefit from excellentcareer development opportunities as well as being part of a supportive team committedto delivering an excellent service for adults with disabilities. About you You will need to have a proficient level of written and spoken English for the purposes of case recording and will hold a Level 3 qualification in Health and Social Care or related subject. As a Senior Support Worker, you will need to have excellent verbal and writtencommunication skills as well as having proficient IT skills. You will be able to demonstrate commitment to equality, diversity and inclusionprinciples and anti-discriminatory practice and also show an understanding of the principles of a supported living/ respite Provision. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.If you dont meet every single requirement in the job role but think this could be you, please dont be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions. Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch. Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. https://www.cambridgeshire.gov.uk/council/jobs-and-careers Skills:As a Senior Support Worker, you will need to have excellent verbal and writtencommunication skills as well as having proficient IT skills. You will be able to demonstrate commitment to equality, diversity and inclusionprinciples and anti-discriminatory practice and also show an understanding of the principles of a supported living/ respite Provision.Qualifications: Level 3 qualification in Health and Social Care or relatedKeywords:support worker

Cambridge Accommodation Services is based in central Cambridge and supports tenants

with learning disabilities in a respite, residential and supported living setting.

The role of Senior Support Worker is to lead a staff team of Support Workers to support

and empower adults with a learning disability to enhance the quality of their life,

maximise their potential and to continue to promote and develop independence skills within

their home, the community, or within a supported unit or whilst accessing respite.

You will line manage a team of Support Workers providing support, training and supervision.

For more information on the role please contact Teo - Teofilia.Florea@cambridgeshire.gov.uk.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

What will you be doing?

You will report to the Registered Manager to ensure the service meets the CQC requirements. You will ensure that information within the Service is accurate and up to date and reviewed to meet requirements. This may include care plans, medication management and recording, health action plans, hospital passports, risk assessments, safeguarding, and accident and incident reports. You will also undertake audits and quality assurance checks.

Our Senior Support Workers take responsibility for more complex health needs and liaise with health professionals, attend meetings and appointments with professionals when required. It is expected that you will be able to work within Mental Capacity legislation and Deprivation of Liberty Safeguards and have the ability to apply legislation within your area of responsibility.

Managing staff resources to ensure the service has adequate staff cover to agreed levels will also be required.

This post is for 30 hours per week, requires you to work various shifts (between 07:00 – 22:00) and to work every other weekend and sleep-ins as well as selected Bank Holidays as part of a rota for which additional enhancements are paid.

The starting pay for the posts is £13.69 per hour (£20.53 Saturday hours- £23.96 Sunday hours).

You will be completing a comprehensive training program and benefit from excellent career development opportunities as well as being part of a supportive team committed to delivering an excellent service for adults with disabilities.

About you

You will need to have a proficient level of written and spoken English for the purposes of

case recording and will hold a Level 3 qualification in Health and Social Care or related

subject.

As a Senior Support Worker, you will need to have excellent verbal and written communication skills as well as having proficient IT skills.

You will be able to demonstrate commitment to equality, diversity and inclusion principles and anti-discriminatory practice and also show an understanding of the principles of a supported living/ respite Provision.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Skills:

As a Senior Support Worker, you will need to have excellent verbal and written communication skills as well as having proficient IT skills.

You will be able to demonstrate commitment to equality, diversity and inclusion principles and anti-discriminatory practice and also show an understanding of the principles of a supported living/ respite Provision.

Qualifications:


Level 3 qualification in Health and Social Care or related

Keywords:

support worker

Proud member of the Disability Confident employer scheme

Senior Internal Auditor

Location: Cambridge

Contract: Temporary (7-month initial contract)

Rate: £27 Per Hour Umbrella / £24.30 (PAYE Inc) / £21.68 (PAYE Exc)

Start date: ASAP

*Hybrid Working*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions are recruiting on behalf of a Local Authority in Cambridge for a Senior Internal Auditor. This role is pivotal in supporting the Head of Shared Internal Audit in delivering a comprehensive audit function across key areas, including contracting, information governance, ICT, project management, and corporate governance. The successful candidate will play a crucial role in evaluating and reporting on the effectiveness of internal controls, ensuring the efficient and secure use of resources, and providing valuable advice to the Local Authority and its partners.

Main responsibilities

• Perform risk-based audits and reviews of key financial systems as outlined in the annual Audit Plan.
• Prepare reports on control effectiveness, and compliance, and propose actions to address any weaknesses or non-compliance.
• Offer guidance on various organisational activities, including projects, procurement, and system procedures.
• Lead special investigations, including whistleblowing reviews, as required.
• Supervise peer reviews and stay updated on audit techniques and technological advancements.

Candidate Requirements

• Part-qualified or fully qualified CCAB or MIIA.
• Proven experience in internal auditing, with a solid understanding of risk-based auditing practices.
• Excellent ability to communicate, interpret data, and produce clear, concise reports.
• Competence in Microsoft Office and other essential IT skills.
• A professional attitude, with the ability to work independently, adapt to changing demands, and a commitment to continuous learning and development.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Please refer to the attached job description and person specification for full details of responsibilities The Return to Practice Nurse will be undertaking a training programme within Cambridgeshire and Peterborough NHS Foundation Trust and Anglia Ruskin University. A placement within an agreed clinical area will be undertaken as part of the course. A minimum of 150 hours will be spent in clinical practice. The Return to Practice Nurse will assist in the overall implementation and evaluation of care as part of the multi-disciplinary team. The Return to Practice Nurse is expected to plan, implement, deliver, and maintain high standards of care. The Return to Practice Nurse will be skilled in taking appropriate action(s) to achieve the planned outcome. The Return to Practice Nurse is expected to work under supervision across a 24-hour service within an agreed clinical environment. The Return to Practice Nurse will be expected to practice in accordance with Trust policies, guidelines, standards, and statutory requirements and operate within defined competency boundaries. It is required that Return to Practice Nurses will commit to undertake the formal education of the course and successfully complete all components of the training programme within the contract period.

Within OH Physiotherapy, we receive staff self-referrals that lead to physiotherapy treatments, workshops, Display screen equipment assessments (DSE), Work environment assessments and supporting staff with sign posting into other services. You will be strongly supported in learning new skills and gaining additional training to support your personal development for the post. You will have proven knowledge and skills in the management of musculoskeletal therapy and be expected to participate in service development, student training and staff appraisal, as well as manage a caseload of patients. You will also participate on our Orthopaedic weekend rota. There may be the opportunity to rotate within the Outpatients MSK Team. Please do contact us to discuss the opportunities available. Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. The advert will close at midnight on 5 May 2024. Interviews are due to be held on 21 May 2024. Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. This vacancy will close at midnight on 10th December 2023 Interviews are due to be held on 20th or 21st December 2023 Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered. We welcome applications from the Armed Forces.