Total 73 Senior Executive level Customer Service job vacancies in burton on trent staffordshire de14 1lx

Senior Support Worker Stafford - £12.45 ph (35 hours per week)

Typical Shifts are: Monday - Sunday 7am-2pm, 2pm-9pm, 9pm-7am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our supported living service in Stafford. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should hold a full UK driving license, have previous experience as a Senior Support Worker as well as experience working with individuals with autism, learning disabilities, challenging behaviour and complex needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

My client, an established and leading manufacturer of components and assemblies for aerospace, petrochemical and general industrial markets, are currently looking to recruit a Senior Proposals Engineer to join their Commercial / Sales Team. We would also be interested in speaking to individuals with experience within an Engineering Purchasing environment looking to move into a more Sales / Proposals based environment.

Key Responsibilities:

• Prepare estimates from client's enquiry packages for review and pricing by the Proposals Manager.
• Review client specifications.
• Prepare quotations.
• Liaise with manufacturing departments in the process of preparing bid documents.
• Liaise between departments and suppliers.
• Prepare responses to post bid correspondence.
• Prepare documents for subsequent PO handover to Contracts Department.
• Review and analyse client requests for proposals (RFPs) and specifications to determine project requirements.
• Collaborate with engineering, sales, project management, and other internal teams to gather necessary information for proposal development.
• Develop detailed and accurate technical and commercial proposals, including scope of work, cost estimates, schedules, and project plans.
• Ensure compliance with company policies, client requirements, and industry standards in all proposals.
• Prepare and present proposal documents and presentations to clients, as required.
• Maintain up-to-date knowledge of industry trends, competitive landscape, and technical advancements.
• Coordinate with subcontractors and suppliers to obtain necessary quotations and technical data.
• Conduct risk assessments and develop mitigation strategies for proposal submissions.
• Manage multiple proposal projects simultaneously, ensuring timely completion and submission.
• Support post-submission activities, including client clarifications, negotiations, and contract finalisations.
• Review Proposals from Proposals Engineers to ensure it conforms with the requirements.
• Mentor and guide junior proposal engineers and other team members.
• Promote a collaborative and high-performance culture within the proposals team.

Candidate Requirements:

• Previous experience working in estimating and/or sales, ideally within an industrial engineering and/or manufacturing sector
• The ability to read and interpret engineering drawings
• Have a good understanding of Welds, Fabrication and Stainless Alloys
• Previous fabrication / welding experience would be highly desirable
• Strong organisation skills with the ability to communicate clearly and effectively across all levels of business, both internally and externally

Job Title: Senior ICT Support Officer
Salary: £16.26 P/H PAYE (Inclusive of Holiday Pay) | £18.70 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Staffordshire, ST16
Start Date: ASAP
Work Pattern: Monday - Friday | 09:00am - 17:30pm | Some flexibility required

We are seeking a proactive and technically skilled Senior ICT Support Officer to join our client's ICT Applications Management team. This role is essential in providing 2nd and 3rd line ICT support across multiple domains, ensuring our digital applications are highly available, secure, and meet business needs in a rapidly evolving digital landscape.

Key Duties and Responsibilities:

• Advanced Technical Support: Provide 2nd and 3rd line support to maintain end-user computing, network technologies, database administration, and ICT applications.
• Continuous Improvement: Assist in developing and improving ICT solutions and operational procedures to align with the ICT Strategy.
• Collaboration: Coordinate with internal ICT project teams and virtual task groups to enhance ICT services.
• Service Monitoring: Monitor applications and communicate service changes, ensuring minimal disruption.
• Supplier Liaison: Work with suppliers and third parties to achieve service levels and resolve issues quickly.
• Technical Change Management: Oversee technical changes, such as M365 feature adoption, to boost investment maximization and customer satisfaction.
• Platform Customization: Configure applications and collaboration platforms for bespoke customer requirements while maintaining security standards.
• Disaster Recovery: Contribute to disaster recovery planning, ensuring the client can recover from catastrophic ICT events.
• Documentation and Asset Management: Maintain detailed records of ICT inventories, asset registers, and configurations.

Qualifications and Experience:

• Technical Skills: Proven skills in M365 (SharePoint, Teams, OneDrive, Power Suite) and extensive experience in technical support environments (Network & Security, Database Administration, Application Management).
• Infrastructure Knowledge: Strong understanding of ICT architecture, networks, and disaster recovery/security processes.
• Problem Solving and Automation: Ability to identify operational issues and configure automation tools.
• Customer Management: Demonstrated skills in customer care and relationship management

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Senior Care Assistant (Days) based at Claybourne, Stoke

Available Hours:

Permanent- Full Time - 39 hours per week.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

For more information about the role please review the attached job description.

Pension, 28 days holiday (inc. bank holidays), Life Assurance, Discount Scheme, free uniform and DBS provided

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Cycle2Work salary sacrifice scheme.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Children's Residential Home - Senior Support Worker Opportunity

*** No sponsorship ***

We are looking for senior residential support workers to join a growing, highly valued team in a residential childrens home setting.

Are you passionate and enthusiastic about making a difference in the lives of children and young people? Do you have experience within Residential Child Care? and ready to grow personally in your career, then we may have the perfect opportunity for you.

NVQ Level 3 Children’s residential Or NVQ Level 4 Children, Young People & Family Practitioner is essential

We are on the lookout for a dedicated and enthusiastic individual to join a team within a EBD Children’s Residential Home in the Burton on Trent area.

You will provide care for children and young people in modern homes to ensure there is a comfortable environment in which to thrive and live fulfilled and enriched lives.

As a Senior Residential Support Worker, you will oversee the daily operations of the Residential Children's Home. You will provide guidance and support to the care team, ensuring adherence to policies and procedures, and act as a point of contact for external agencies and stakeholders. Previous experience in a leadership role within a residential care setting is required.

Along with the care team, you will play a vital role in the day-to-day care and support of the children and young people. You will provide a nurturing and stable environment, ensuring their safety and well-being. Your responsibilities will include providing emotional support, assisting with daily activities, promoting positive behaviour, and coordinating with other professionals involved in the child's care.

As a Senior Residential Care Practitioner your responsibilities will include:

Working and supporting children and young people to create positive outcomes and promote independence
Supporting the ethos, values and ethics of the organisation
Supporting the daily running of the home and Senior Management decisions
Leading teams
Conducting Supervisions
Shift planning
Delegation
Supporting team development
Accountability of decision making when on shift
Direct practical interactions with children and young people including play, activities, cooking, personal care, engaging with the wider community, supporting educational and health needs
General house duties and maintenance
Completing health and safety checks
Budgeting
Advocacy
Behaviour management
Working to a high standard in line with OFSTED inspection framework requirements, Children’s Homes Regulations and the Quality Care Standards
Engage in planning, creating, updating and implementing care plans
Creating, updating and adhering to individual risk assessments
Keyworking
Working in partnership with other agencies
Report writing and attending reviews as required

Additional information

It is a requirement for this role to have an NVQ level 3 Diploma or equivalent In Children and Young People / Children’s Residential or a Level 4 Children, Young people & Families Practitioner Diploma.

The successful applicant Senior Support Worker will need to possess the following skills and attributes:

NVQ Level 3 Children’s residential Or NVQ Level 4 Children, Young People & Family Practitioner (essential)
Experience in a children's home setting (essential)
Supervisory experience
Passion to help nurture young people
Be able to work shift patterns including sleep ins
Full, UK driving licence (essential)

For more information on this or any other roles available through RB Social Care, give us a call and we'll be happy to help!

Children's Residential Home - Senior Support Worker Opportunity

*** No sponsorship ***

We are looking for senior residential support workers to join a growing, highly valued team in a residential childrens home setting.

Are you passionate and enthusiastic about making a difference in the lives of children and young people? Do you have experience within Residential Child Care? and ready to grow personally in your career, then we may have the perfect opportunity for you.

NVQ Level 3 Children’s residential Or NVQ Level 4 Children, Young People & Family Practitioner is essential

We are on the lookout for a dedicated and enthusiastic individual to join a team within a EBD Children’s Residential Home in the Burton on Trent area.

You will provide care for children and young people in modern homes to ensure there is a comfortable environment in which to thrive and live fulfilled and enriched lives.

As a Senior Residential Support Worker, you will oversee the daily operations of the Residential Children's Home. You will provide guidance and support to the care team, ensuring adherence to policies and procedures, and act as a point of contact for external agencies and stakeholders. Previous experience in a leadership role within a residential care setting is required.

Along with the care team, you will play a vital role in the day-to-day care and support of the children and young people. You will provide a nurturing and stable environment, ensuring their safety and well-being. Your responsibilities will include providing emotional support, assisting with daily activities, promoting positive behaviour, and coordinating with other professionals involved in the child's care.

As a Senior Residential Care Practitioner your responsibilities will include:

Working and supporting children and young people to create positive outcomes and promote independence
Supporting the ethos, values and ethics of the organisation
Supporting the daily running of the home and Senior Management decisions
Leading teams
Conducting Supervisions
Shift planning
Delegation
Supporting team development
Accountability of decision making when on shift
Direct practical interactions with children and young people including play, activities, cooking, personal care, engaging with the wider community, supporting educational and health needs
General house duties and maintenance
Completing health and safety checks
Budgeting
Advocacy
Behaviour management
Working to a high standard in line with OFSTED inspection framework requirements, Children’s Homes Regulations and the Quality Care Standards
Engage in planning, creating, updating and implementing care plans
Creating, updating and adhering to individual risk assessments
Keyworking
Working in partnership with other agencies
Report writing and attending reviews as required

Additional information

It is a requirement for this role to have an NVQ level 3 Diploma or equivalent In Children and Young People / Children’s Residential or a Level 4 Children, Young people & Families Practitioner Diploma.

The successful applicant Senior Support Worker will need to possess the following skills and attributes:

NVQ Level 3 Children’s residential Or NVQ Level 4 Children, Young People & Family Practitioner (essential)
Experience in a children's home setting (essential)
Supervisory experience
Passion to help nurture young people
Be able to work shift patterns including sleep ins
Full, UK driving licence (essential)

For more information on this or any other roles available through RB Social Care, give us a call and we'll be happy to help!

The post holder is the senior full-time member of the STW EPRR Team for delivery of EPRR and Business Continuity at a strategic level across the system. They will lead internal and system level planning and response arrangements on behalf of the ICB as well as leading the ICB EPRR Training and Exercising Programme.

They will be accountable to the ICB Head of Clinical Operations & EPRR, and responsible for ensuring that the ICB complies with all relevant national standards in the NHS England EPRR Framework, and locally defined requirements.

The post holder will ensure the ICB are fulfilling the requirements under the Civil Contingencies Act (2004) as a Category 1 responder, which are organisations recognised as being the core of emergency response and are subject to the full set of civil protection duties. These include risk assessment of emergencies, to have in place emergency plans and business continuity management arrangements and a requirement to share information and cooperate with other agencies.

They will represent the ICB in a professional manner at the Local Health Resilience Partnership and lead the system participation in work streams, training and exercises. As the Senior EPRR Lead, the post holder will support the Accountable Emergency Officer, ensuring effective system wide engagement with a range of key stakeholders.



· As a senior member of the EPRR Team, the post holder will ensure the ICB is working towards full compliance as a Category 1 Responder under the Civil Contingencies Act 2004.

· Support the Head of Clinical Operations & EPRR with the annual assurance process across STW with check and challenge, evidence gathering and facilitation of Peer Reviews.

· Represent the ICB at Local Health Resilience Partnership and Local Resilience Forums, leading relevant multi-agency projects and workstreams at a strategic level.

· Contribute as a core member of the Local Health Resilience Partnership.

· Chair Shropshire Telford & Wrekin Local Health Resilience Partnership Practitioner sub-groups (i.e. risk, training and exercising).

· Lead system level planning and response arrangements to specific risks (i.e. energy resilience, evacuation and shelter, cyber).

· Support Managers across the ICB to embed EPRR arrangements at an operational level, as a Subject Matter Expert.

· Responsible for contingency plans being accurate, tested and validated.

· Lead the on-call mechanism on behalf of the ICB, ensuring Tactical and Strategic cover 24/7, 365 days a year.

· Represent the ICB at multi-agency exercises as a Subject Matter Expert.

· Lead the Training and Exercising Programme for the ICB, reporting quarterly assurance to the Board.

· Undertake training needs analysis annually.



NHS STW was established on 1 July 2022 as part of the Shropshire, Telford and Wrekin Integrated Care System (ICS) and is responsible for the strategic planning, commissioning, and monitoring of health and care services from a range of providers, to support our local population. These include GP and primary care services, hospital care, community healthcare and mental health services. We also have a duty to monitor these services to ensure they provide a high level of care and are value for money. We are clinically led and work closely with the 51 GP practices across the county.

In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment. Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance. With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest.

NHS STW currently have an agile working policy, with a combination of working from home and office-based work. The role will require a minimum of 40% of the working week to be spent in the office at Wellington Civic Offices.

Key Working Relationships

The post holder will need to build and maintain constructive working relationships with internal and external stakeholders, including but not limited to:
• Internal ICB staff including managers, colleagues, and senior management as appropriate.

· National and regional colleagues at NHS England

· ICS partners, including portfolio leads, Local Authorities and Provider and Place Collaboratives
• Non-NHS organisations

· Members of the public and service users as appropriate

· Matrix work across all other teams to address interdependencies and ensure alignment of mutual objectives.

· External consultancy, as required.



Key Duties & Responsibilities

· As a senior member of the EPRR Team, the post holder will ensure the ICB is working towards full compliance as a Category 1 Responder under the Civil Contingencies Act 2004.



· Support the Head of Clinical Operations & EPRR with the annual assurance process across STW with check and challenge, evidence gathering and facilitation of Peer Reviews.



· Represent the ICB at Local Health Resilience Partnership and Local Resilience Forums, leading relevant multi-agency projects and workstreams at a strategic level.



· Contribute as a core member of the Local Health Resilience Partnership.

· Chair Shropshire Telford & Wrekin Local Health Resilience Partnership Practitioner sub-groups (i.e. risk, training and exercising).



· Lead system level planning and response arrangements to specific risks (i.e. energy resilience, evacuation and shelter, cyber).



· Support Managers across the ICB to embed EPRR arrangements at an operational level, as a Subject Matter Expert.



· Responsible for contingency plans being accurate, tested and validated.



· Lead the on-call mechanism on behalf of the ICB, ensuring Tactical and Strategic cover 24/7, 365 days a year.



· Represent the ICB at multi-agency exercises as a Subject Matter Expert.



· Lead the Training and Exercising Programme for the ICB, reporting quarterly assurance to the Board.



· Undertake training needs analysis annually.



· Develop and deliver exercises, both internally and externally, representing the ICB in a professional manner.



· Lead the Continuous Professional Development Portfolio workstream on behalf of the ICB.



· Responsible for the business continuity management system across the ICB.



· Lead internal Business Continuity Audits on behalf of the ICB, reporting findings to the Board.



· Facilitate structured debriefs for incidents and exercises across STW, and produce debrief reports which capture lessons identified, notable practice and recommendations.



· Responsible for ensuring all lessons identified from exercises, training and incidents are centrally recorded and reported on monthly.



· Analyse, evaluate and summarise highly complex data to a multi-

d disciplinary audience.

·

Provide incident response support as a Tactical Advisor within the Incident Coordination Centre.



· Review national, regional, and local risk register to highlight any risk that could affect the ICB or system.



· Proactively identify and manage key emerging or increasing risks for the ICB and system wide.



· Manage the EPRR Risk Register and provide quarterly assurance to the Board.



· Provide leadership and line management to the EPRR Duty Managers and EPRR Administrator.



· Deputise for the Head of Clinical Operations and EPRR as required in their absence.



· Undertake personal development training to enhance skills/expertise and keep up to date with national guidance and best practice.



· Research and develop programmes to contribute to the advancement of emergency planning and a health context, and act as a source of expertise and professional point of contact on Emergency Planning and Business Continuity for the whole organisation



· Develop and contribute to professional relationships within the organisation, with commissioners and NHS funded organisations and multi-agency partners that facilitate the continual development of EPRR arrangements e.g. Local Resilience Forums, Local Health Resilience Partnerships and sub-groups.



Operational Responsibility

· The post is responsible for providing professional expertise to the outcome of the business processes for the Department or Directorate.

· The post holder will define current processes, facilitate discussions and advise colleagues as to how best practice might be adopted in the definition of future processes, document those processes as they are agreed and oversee their delivery.

Financial and Physical Resources Responsibility

· Budget holder for department/service



Human Resources Responsibility

· Line manager for single function, department / several multiple departments

Information ManagementResponsibility

· Responsible for the operation of one or more information systems for department/service, major job responsible

Planning and Organisation Responsibility


• Formulate long term strategic plans, involving uncertainly, which may impact on the whole of the organisation.



Policy and Service Development Responsibility


• Responsible for policy implementation and development for a directorate or equivalent
• Leads the development of policies and procedures for a major area of activity, ensures compliance with the corporate policies



Research and Development Responsibility



· Undertakes surveys as necessary to own work.



Freedom to Act



· Works within general policies, need to establish interpretation/required to interpret overall health service policy and strategy.



Analytical and Judgemental Responsibility


• Highly complex facts or situations requiring analysis, interpretation, comparison of a range of options.

· Analyses a range of very complex situations which require deciding on the way forward where no precedent exists or options conflict.

Communication Responsibility


• Provide and receive highly complex, sensitive or contentious information; barriers to understanding; present complex, sensitive or contentious information to large groups.

· Provides and receives highly complex, sensitive or contentious information with significant barriers to acceptance in a hostile, antagonistic or highly emotive atmosphere.


This advert closes on Tuesday 29 Oct 2024

Senior Support Worker – Burton-on-Trent - £12.57 ph

Typical Shifts are: Monday to Sunday - 07:30 – 14:30, 14:30 – 21:30, 07:30 – 21.30 and 10:00 – 17:00 (all shift times required)

Join Voyage Care and Feel Valued, we reward your dedication with:
• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Burton-on-Trent. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Support Worker Burton-on-Trent - £12.57 ph

Typical Shifts are: Monday to Sunday - 07:30 14:30, 14:30 21:30, 07:30 21.30 and 10:00 17:00 (all shift times required)

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Burton-on-Trent. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We have a fantastic, brand new role for a Senior Peripatetic Care Assistant to join our teams across three of our care homes. This role is for an experienced Senior Care Assistant to work flexibly across the homes, supporting the teams where they need you most. By joining our Bank team you will be able to accept shifts to suit you, whether you choose to work days, nights or both! You will be working between Ross Court Care Home, Elgar Court Care Home and Tewkesbury Fields Care Home so you will ideally need to be able to drive and have your own transport. ABOUT THE ROLEAs a Bank Peripatetic Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Children's Residential Home - Senior Support Worker Opportunity

*** No sponsorship ***

We are looking for senior residential support workers to join a growing, highly valued team in a residential childrens home setting.

Are you passionate and enthusiastic about making a difference in the lives of children and young people? Do you have experience within Residential Child Care? and ready to grow personally in your career, then we may have the perfect opportunity for you.

NVQ Level 3 Children’s residential Or NVQ Level 4 Children, Young People & Family Practitioner is essential

We are on the lookout for a dedicated and enthusiastic individual to join a team within a EBD Children’s Residential Home in the Burton on Trent area.

You will provide care for children and young people in modern homes to ensure there is a comfortable environment in which to thrive and live fulfilled and enriched lives.

As a Senior Residential Support Worker, you will oversee the daily operations of the Residential Children's Home. You will provide guidance and support to the care team, ensuring adherence to policies and procedures, and act as a point of contact for external agencies and stakeholders. Previous experience in a leadership role within a residential care setting is required.

Along with the care team, you will play a vital role in the day-to-day care and support of the children and young people. You will provide a nurturing and stable environment, ensuring their safety and well-being. Your responsibilities will include providing emotional support, assisting with daily activities, promoting positive behaviour, and coordinating with other professionals involved in the child's care.

As a Senior Residential Care Practitioner your responsibilities will include:

Working and supporting children and young people to create positive outcomes and promote independence
Supporting the ethos, values and ethics of the organisation
Supporting the daily running of the home and Senior Management decisions
Leading teams
Conducting Supervisions
Shift planning
Delegation
Supporting team development
Accountability of decision making when on shift
Direct practical interactions with children and young people including play, activities, cooking, personal care, engaging with the wider community, supporting educational and health needs
General house duties and maintenance
Completing health and safety checks
Budgeting
Advocacy
Behaviour management
Working to a high standard in line with OFSTED inspection framework requirements, Children’s Homes Regulations and the Quality Care Standards
Engage in planning, creating, updating and implementing care plans
Creating, updating and adhering to individual risk assessments
Keyworking
Working in partnership with other agencies
Report writing and attending reviews as required

Additional information

It is a requirement for this role to have an NVQ level 3 Diploma or equivalent In Children and Young People / Children’s Residential or a Level 4 Children, Young people & Families Practitioner Diploma.

The successful applicant Senior Support Worker will need to possess the following skills and attributes:

NVQ Level 3 Children’s residential Or NVQ Level 4 Children, Young People & Family Practitioner (essential)
Experience in a children's home setting (essential)
Supervisory experience
Passion to help nurture young people
Be able to work shift patterns including sleep ins
Full, UK driving licence (essential)

For more information on this or any other roles available through RB Social Care, give us a call and we'll be happy to help!

For further information relating to this position then please see the attached job description and specification

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Senior Residential Support Worker
Location: Compass Children's Homes
Salary: £31,305.60 - £34,259.20 (Inc. sleep-ins)

Are you passionate about making a positive, lasting difference in children's lives? Do you have the skills to lead a team? Are you ready to step into a role with clear pathways into management? If your answer is "yes", then a Senior Residential Support Worker role with Compass Children's Homes is perfect for you!

Why Choose Compass?

At Compass, we are deeply committed to providing the highest quality care for children and young people. We are looking for dedicated individuals with a passion for supporting vulnerable children to join our outstanding teams.

What We Offer:

• Competitive salary: £31,305.60 - £34,259.20 per annum (inclusive of sleep-ins at £50 per sleep-in).
• Clear career progression: We offer "Passport to Manage" training and support towards gaining your Level 5 qualification, helping you grow into a management role.
• Flexible work-life balance: Enjoy flexible working patterns that fit around your lifestyle.
• Referral bonuses: Earn up to £3,250 by recommending a foster carer or up to £1,000 for a full-time staff referral.
• Performance rewards: Receive £100 for achieving a 'Good' Ofsted outcome and £200 for achieving an 'Outstanding' outcome.
• Long service awards: Receive up to £600 for long service milestones (2, 5, and 10 years) and up to £500 for outstanding practice.
• Health and wellbeing support: Access our MediCash scheme, receive cashback for medical treatments, and enter the REACH Awards for a chance to win up to £150 in vouchers monthly.

Key Responsibilities:

As a Senior Residential Support Worker, you will:

• Make a meaningful difference in the lives of children and young people, using your life skills and experience to help them thrive.
• Provide guidance and support to residential workers, leading shifts and ensuring the highest standards of care and supervision.
• Oversee placement plans, ensure policies and procedures are followed, manage rotas, and support children's education.
• Build positive, trusting relationships with children and young people while ensuring their safety and welfare at all times.

What You Need:

• NVQ Level 3 Diploma in Children and Young People's Workforce (mandatory).
• At least 2 years of experience in residential childcare, working alongside young people.
• Leadership skills and a passion for supporting both staff and children.
• A valid driving licence and age 22 or older (as required by children's home regulations).
• Commitment to undergo a robust recruitment process, including enhanced DBS checks and adherence to a strict code of conduct.

Join Us and Make a Real Difference!

If you're ready to embark on a rewarding career where you can truly impact children's lives, we'd love to hear from you. Apply now to become a Senior Residential Support Worker at Compass Children's Homes.

Compass is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that a diverse team strengthens our ability to provide exceptional care for our children and young people.

Apply today and be part of something extraordinary!