As a Wildlife Refuge Manager your duties will include but are not limited to the following:

• Plans, manage, evaluate and carries out the biological program at the assigned refuge. Oversees, reviews, and approves conservation projects; prepares proposals for development projects (to include timeframes and costs) and submits proposals for review/approval during annual budget cycle.
• Remains abreast of current and everchanging natural resources laws, rules and regulations that affect the National Wildlife Refuge System.
• Develops long-range plans, annual work plans, budgets and work schedules. Implements short, medium, and long-range operation plans based on existing or approved plans, and coordinates work schedules for equipment and resources with other Refuges/WMDs within the Complex.
• Supervises a small team of professional, technical, analytical, administrative support staff, and blue collar workers (permanent and seasonal staff), setting a team attitude of adhering to high professional standards and completion of accurate, high quality work. Overall direct supervisory responsibilities include, but are not limited to, planning work to be accomplished by subordinates, setting and adjusting short-term priorities, and preparing schedules for completion of work; assigning work to subordinates; evaluating work performance of subordinates; providing advisory, counsel, or instruction to employees on a variety of matters; interviews candidates for positions in the unit.

The NM functions as a role model, educator, practitioner, and supervisor providing leadership to the team. They influence care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.

Major duties include, but are not limited to:

• Engages in professional organizations to enhance leadership and career growth.
• Adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels.
• Equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes.
• Cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
• Ensures compliance with accreditation and regulatory standards.
• Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution.
• Promote an inclusive workplace valuing diversity to achieve the organizations vision and mission.
• Maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).
• Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team.
• Partners with others to effect change and produce optimal outcomes. Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations. Responsible for the documented outcomes at the program or service level. Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility.

WHAT IS THE LBI - LARGE BUSINESS AND INTERNATIONAL DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Large Business and International Director Treaty and Trans Pric Ops Advance Pricing and Mutual Agreement

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

1. Supervises the day-to-day operations of a team of mediators. Manages the recruitment of diverse qualified applicants and selection in accordance with FMCS and federal hiring protocols as well as incumbent training, professional development, performance planning, and appraisals. Administers time and attendance reporting, including leave approval and associated coverage of cases.

2. Actively models and promotes a respectful and collaborative professional work environment with a focus on effective communication and team-building. Fosters a climate of mutual respect, high morale, and integrity. Identifies and builds effective mediator teams for a wide variety of cases, projects, and assignments, including significant, large, complex, or high-profile disputes.

3. Directly provides and/or arranges for mediator professional development to ensure they have the skills and resources necessary to deliver the highest quality public service. Broadly oversees the day-to-day service provision of mediators to ensure quality, integrity, and responsiveness in client engagements. Uses observation, client feedback, and regular outreach to ensure a high degree of satisfaction with all FMCS activities, products, and lines of service.

4. Models effective coordination and teaming across the entirety of Field Operations including each of its sub-offices and administrative personnel to improve agency operations and service provision. Communicates effectively with FMCS employees and routinely encourages teaming at all levels to staff and support client-facing work assignments.

5. Competently assesses the skill, professional judgement, decision-making, and adherence to values of mediators under their supervision to identify, develop, and provide constructive feedback, including coaching, on all aspects of their performance. Provides resources, counseling and advice, professional development, and general support to mediators for all critical elements of their position, including high-quality service delivery across all FMCS activities.

6. Monitors and regularly balances the workload of mediators to ensure quality service delivery. Incorporates client expectations and needs, mediator expertise, experience, and developmental needs to assist with case assignments and other staffing decisions.

7. Reviews requests for FMCS services from mediators, clients, and the Office of Client Services to make effective and efficient case assignments. Monitors an administrative system for tracking cases and reporting activities. Adjusts assignments to provide equitable workload distribution to mediators. Regularly reviews work in progress and reports significant developments to the Associate DDFO Regional, as well as the DDFO.

8. Offers feedback to other managers or the Field Administration Manager, for performance appraisals. Works closely with the Field Administration Manager and Administrative Specialist to ensure that all operations are carried out consistently.

9. Evaluates mediator performance, issues performance awards, and pursues improvement or disciplinary action, as appropriate. Works with mediators to establish goals, conduct performance reviews, assess training needs, and develop individual development plans for continuing education, skills and training improvement, and remedial support. Takes appropriate and timely action to correct conduct and/or performance issues.

10. Makes recommendations to the Associate DDFO Regional regarding changes or adjustments to policies with the goal of improving operations and/or service provision.

11. Collaborates with the Associate DDFO Regional to develop and execute a responsible and efficient budget. Maintains responsibility for ensuring that decisions, practices, and operating procedures do not raise concerns regarding fraud, waste, or abuse of government resources. Implements sound financial and resources management and controls.

12. Regularly reports to the Associate DDFO Regional regarding plans and goals, current activities, challenges, and results achieved. Overviews any anticipated operational, performance, or other issues and provides suggestions for addressing such issues.

13. Identifies emerging trends in local and regional labor-management relations and workplaces, ongoing negotiations, government, and/or public policy, and briefs FMCS senior leadership with recommendations. Remains apprised of upcoming cases and potentially significant negotiations with at least one full year of lead time. Provides direct FMCS service, including the mediation of complex, significant, or high-profile labor-management disputes, as necessary. Works to meet the needs of clients in the assigned administrative region, and beyond, when directed.

14. Serves as the local management representative of FMCS to employees, clients, and the regional labor-management community. Represents the DDFO and/or Director at conferences, meetings, or ceremonial occasions in the absence of their participation.

This position is located at the Fort Yuma Service Unit, Winterhaven, California. The primary purpose of the position is to develop, implement and maintain a Compliance and Integrity program to prevent and detect violations and other misconduct, and to promote ethical conduct and a commitment to compliance with the law. The position provides support to health care management officials and/or coordinating health care operations. The incumbent reports to Deputy Quality Management Director.

• Coordinates and monitors activities of the Fort Yuma Service Unit's global healthcare compliance and integrity program. Provides guidance on incorporating compliance-related activities into the operations of the Service Unit.
• Assists with reviewing, updating, and formulating Service Unit policies and procedures regarding compliance-relate activities to ensure consistency among the various divisions. Is responsible for promoting extensive working relationships within and across the service unit lines and for planning, coordinating and implementing compliance functions.
• Assists with plans related to Quality Assurance (QA) and Risk Management (RM) programs. Performance of duties involves establishing criteria, assessing program effectiveness, investigating or analyzing a variety of conditions, problems, or questions, which affect a wide range of activities and stimulating responsive action toward the achievement of quality care.
• Conducts investigations of alleged violations of Healthcare law, standards of conduct, or any other system policies and procedures. Assists department supervisors to investigate problems, determine action, and prepare analysis and performance improvement plans.
• Collaborates with the compliance committee (or equivalent) to effectively incorporate the compliance program in the service unit committee organizational reporting structure. This requirement will also consist of appropriate information and reporting system so that the Service Unit Executive Committee may exercise timely and informed judgments concerning the Service Unit's compliance with the law.

Major Duties:

• Clinical liaison and resource for Purchase referred care for clarifying provider referrals/orders; assisting with one care coordination of ordering complex durable medical equipment and care managing unsourced patient/ referrals.
• Facilities communications with clinical staff ,and partners with the clinical care teams to ensure referrals are appropriately and timely; Team leader for Outpatient Case management and Purchase referral data base, ensures tracking process of referrals are appropriate and meet patient centered medical home guidelines.
• Co- manages patient care needs with outside agency case managers and/or social workers of hospitalized patients who use Purchase referred care as their primary care network.
• Manages and triages case management consult requests for al ambulatory clinics. Attends Purchase referred care team meetings and medical home strategic planning groups to provide updates regarding process improvements.

Major Duties:

• Clinical liaison and resource for Purchase referred care for clarifying provider referrals/orders; assisting with one care coordination of ordering complex durable medical equipment and care managing unsourced patient/ referrals.
• Facilities communications with clinical staff ,and partners with the clinical care teams to ensure referrals are appropriately and timely; Team leader for Outpatient Case management and Purchase referral data base, ensures tracking process of referrals are appropriate and meet patient centered medical home guidelines.
• Co- manages patient care needs with outside agency case managers and/or social workers of hospitalized patients who use Purchase referred care as their primary care network.
• Manages and triages case management consult requests for al ambulatory clinics. Attends Purchase referred care team meetings and medical home strategic planning groups to provide updates regarding process improvements.

WHAT IS THE HQ-HEADQUARTERSDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Direct File, Customer Support Remote Operation 1A

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Department Manager you will:

• Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates.
• Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate program implementation and effectiveness.
• Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.
• Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.
• Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
• Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).
• Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
• Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.

Enterprise Customer Success Manager, CES – REMOTE

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

We are looking for a Enterprise Customer Success Manager to focus on our CES Brands. Customer Experience Solutions is a business unit, under the EverCommerce parent company, that helps service businesses in North America manage their online reputation, generate business, and deliver an exceptional customer experience. Our members represent the “best of the best” in the home improvement and service industry. We are looking for talented, energetic, and motivated people to join our team to build an extraordinary company.

The Enterprise Customer Success Manager will be responsible for caring for and supporting our VIP customers across our CES brands, acting as their main point of contact and ensuring all expectations and performance metrics are being achieved. From working with C-Suite executives down to coordinating initiatives with administrative teams, the ECSM will facilitate a multitude of initiatives for our top customers whether it be project management, product implementation and training, or strategic executive planning. Relationships will be created and maintained via email communications, inbound/outbound telephone calls, training sessions, and ongoing business reviews.

Responsibilities:

• Oversight of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises
• Proactive outreach to your portfolio of customers by phone and email
• Perform recurring executive business reviews to maintain expectations, drive growth, and deliver results
• Lead web conference training sessions for customers and their teams
• Identify opportunities to increase revenue with existing customer base
• Contribute to the improvement of our Enterprise CS workflows and efficiencies 
• Collaborate with sales, our member communication team, production and other functions, ensuring cohesive communications to our top customers and that deadlines are being met
• Meet or exceed quotas around revenue retention, revenue expansion, and renewals.
• Travel to partnership events and on-sight kickoffs as necessary

Skills and Experience needed for success in this role:

• 5 years or more of relevant CS or sales experience at a SaaS company including work with renewals, upsells, and revenue retention
• 2 years or more of relevant CS or sales experience working with enterprise-level customers 
• Experience in print and/or digital marketing is a plus
• Experience working with large franchisors will set you apart
• Commitment to providing “wow” customer experiences, building on (and improving upon) our very high recommendation rate 
• Superb telephone etiquette and eloquent prose skills
• Project management experience is preferred
• Experience with Hubspot is preferred
• Proficiency with Office 365 and Salesforce is required
• Web-savvy, comfortable with social media tools and all things web-related 
• Outstanding organizational skills, with strong follow-through on tasks 
• High energy, positive attitude
• A serious interest in learning, and sharing those learnings with others for the betterment of the organization

Where: This is a remote position, with office options in Oakland, Denver, and Atlanta. The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• Continued investment in your professional development through Udemy
• 401k or RRSP with company match
• Annual wellness stipend
• Flexible and generous paid time off
• Employee Stock Purchase Program

Compensation:

EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $110,000-$120,000 and eligible for an additional $20,000 in variable compensation. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

• Proactively manage all aspects of assigned accounts.
• Use disciplined account planning to maintain client relationships, enhance customer satisfaction, and increase account penetration.
• Responsible for handling customer complaints by investigating problems and providing solutions.
• Resolve client issues in a timely and thorough manner; escalate issues to management as appropriate.
• Develop a comprehensive understanding of our solutions and how they overcome customer challenges.
• Proactively identify account risks and drive churn reduction.
• Work with cross functional teams to develop strategies and materials to increase the quality and efficiency of support to customers.
• Drive strategic add-on and renewal business to Enterprise customers.
• Develop a long-lasting trusted advisor relationship with assigned accounts.
• Assess level of service and help the customer gain greater value from the Azuga solution.
• Maximize revenue growth into Enterprise accounts. Participate in cross sell and up sell opportunities. Use consultative sales skills to identify customer opportunities that lead to a value-driven solution.
• Prepare accurate forecasts and document activities in the CRM tool.

Specific Job Skills

• Customer centric orientation with experience in managing multiple accounts.
• Demonstrated background in sales and negotiations. 
• Skilled at establishing solid, long-lasting relationships.
• Effective communication with the ability to communicate at all levels.
• Strong conflict management and objection handling skills.
• Ability to work within a fast-paced corporate culture.
• Ability to multitask, prioritize and manage time effectively to meet strict timelines.
• Ability to use independent judgment to handle customer issues efficiently.
• Active listening and presentation skills.

Job Scope

Regular communication with Enterprise level customers to help build and maintain strong working relationships. Operate independently with minimal supervision and may have to use a high degree of creativity to accommodate customer needs. Fulfill the needs of customers by providing services through phone calls, email, virtual and face to face meetings. Contacts sometimes contain confidential/sensitive information and discretion is a must.

Education and Experience

Minimum 2 years of business to business account management and sales experience; preferably information technology experience.

Salesforce experience preferred.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Position Overview

This is a Senior Product Management role reporting to the Sr. Director of Data Product Management in the Enterprise Systems & Experience (ESE) which is Autodesk's Information Technology (IT) organization. The Data Products & Insights Product Domain's mission is to enable and empower key Autodesk functions such as Marketing, Customer Success, Finance, Sales, People & People experiences through actionable insights, automation, self-service, and scalable data capabilities.

Autodesk is seeking a Senior Product Manager w to join us with deep experience in enterprise Customer Success data, insights, and data platforms to join the newly formed Data Products & Insights Product Management Group within ESE. The successful candidate will partner with the lead of our Enterprise Data Hub (EDH) to manage, develop, and evolve our Customer Success data products and insights.

Responsibilities

• You will drive the vision and strategy for the Customer Success Data, Insights, & Analytics product group within the Data Products & Insights Domain in furthering company goals and objectives

• Develop deep domain expertise, including deep customer needs and deep insights into high impact opportunities

• Oversee delivery of roadmap commitments in partnership with Eng with Product Management accountable for landing business impact as the "CEO of product capability set"

• You will partner closely with the Customer Success Product Domain, Sales, Sales Strategy, COO Finance, Marketing, Sales Ops, Sales Enablement, and Sales Product domain to inform strategy and vision

• Define and publish rolling 12-month roadmaps for the Customer Success Data and Insights product group aligned to our goals, prioritizing the most important problems that will drive the biggest impact for Autodesk

• Define OKRs including the measurement methodology, baseline, and targets by quarter, supported by a high confidence roadmap to land the committed business impact

• Ensure understanding and strategic partnership through regular interlocks, 1:1s and stakeholder management best practices

Minimum Qualifications

• 8+ years of experience in Product Management

• 8+ years of experience driving strategy, vision, and implementation of enterprise customer success data and insights, partnering with enterprise architects, engineering, and multiple stakeholders (business, legal, compliance)

• 7+ years of experience with product instrumentation, product instrumentation tools and technologies (e.g., Google Analytics) and product telemetry data

• You have excellent spoken and written communication skills with an ability to state things simply and you persuasively for a variety of audiences - internal, external, business, and technical

• Exceptional planning, facilitation, dependency management, risk management & analysis skills

• BS Degree in Computer Science, IT, Engineering, Mathematics or equivalent

Preferred Qualifications

• MS Degree in Computer Science, IT, Engineering, Mathematics or equivalent

• Experience working with geographically diverse teams and remote employees a plus

• Technical fluency; understanding and discussing architectural concepts, schedule tradeoffs, and new opportunities with technical team members

• You take risks and can make quick decisions

• You can take vague requirements, clarify, and drive them to execution

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

We are seeking a Sr. Product Owner to lead the development of a new Employee Dashboard/Portal suite that will consolidate key employee tools and content by audience to streamline the workday and improve employee satisfaction.   

This position requires expertise in user research, user interaction, and portals or dashboards.  The Sr. Product Owner will lead a small team of product managers and analysts and collaborate with Business Process, IT, and User Experience teams to deliver the highest business value, while also being the voice of the end user and understanding technical feasibility.  This role will focus on gathering business requirements by leading user experience analysis; consulting on design; and work closely with Stakeholders, Operational Design teams, and the IT implementation team on delivering the vision.  The ideal candidate will have a Bachelor’s Degree in Digital Design, Interaction Design, Information Architecture,  Computer Science, Design and Strategy, or other relevant degree, as well as > 4 years of experience with dashboards, internal intranets, customer portals, and/or Microsoft employee experience tools.

Responsibilities

Define and deliver a product vision that meets enterprise goals and core user needs and that is flexible enough to evolve over time with the company

• Be the primary Product Owner / subject matter expert for this product
• Understand user workflows, needs, and point points
• Understand stakeholder goals
• Understand regulatory requirements
• Own user research, requirements collection, prioritization processes, governance processes, and design standards development
• Own the product vision; Stay up to date on design thinking and product strategy
• Be the product champion and keep stakeholders, user representatives, and delivery teams within the program informed and aligned on product features; drive cross-functional collaboration across multiple programs and teams

Here is what you can expect when you join our Village:
• A "Community first, Company second" culture based on Core Values that really matter.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure around the world.

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits