Total 4 Manager level Customer Service job vacancies in Stockton, TS19 0EA

What you'll be doing

Service Centre Manager

Location: Stockton (TS18)
Salary: £52,000 plus £5,500 car allowance + Performance Related Bonus

Benefits include:

Private Health Care
Wellbeing Programme
Learning and Development Opportunities
Up to 25% discount off very.co.uk

As Service Centre Manager, you'll make it all happen. At Yodel, we're on an exciting journey to make even more lives better through our business and in this high profile leadership role you'll help shape our direction. You'll drive ways to improve our performance, develop our people and implement fresh new ideas that keep us at the top of our game.

At the helm of a huge service centre, you'll inspire from the top - whilst nurturing the family feel and open culture we're so proud of. As Service Centre Manager, you'll set standards, take ownership of P&L, control budgets, monitor resources and take action to make sure we're always bang on target.

What you need to show us

We're looking for someone with experience in a similarly senior role (in an environment involving KPI monitoring and employed and self-employed teams) as well as the ability to think on your feet.

To be a Service Centre Manager, you'll ideally be a CPC Holder (Transport Management) with a thorough knowledge of H&S policies and experience of dealing with disciplinary procedures. Although it's not essential an IOSH certificate would definitely be an advantage.

Why work for us

This is an ideal challenge for someone looking to take the reins of a high tech, high pressure operation. But, there's a softer side too. This is why we want a people person who can recruit, train, develop, manage and motivate a large team through a time of change. It'll be incredibly fast paced. And incredibly rewarding too.

We also offer a dynamic and stimulating working environment. There's nowhere quite like our service centres, they're bustling hives of activity where we sort, scan and load the millions of parcels we deliver to customers in every corner of the country, every single week.

We'll make sure you feel valued too. In return for your influence and flexibility around our 24-hour operation, we offer generous benefits including an excellent pension, 33 days' annual leave, and up to 25% discount at Very.co.uk. Plus, a car allowance and private health care. So, if you've the passion, pace and potential to get the most out of everyone, we'll support you to be the best too. Find out more and apply now.

Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills.

If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss.

Plan and organise complex activities including participation in community development and capacity building programmes in partnership with the community and voluntary agencies as appropriate. Comply with HDFT and local Safeguarding Children Partnership policies and procedures. Engage as required with safeguarding partners, promoting integrated safeguarding practice. Support the Service Manager in ensuring user feedback and involvement of children, parents and carers supports the development of services and quality assurance. Promote the needs of children, young people, their families and local communities in the development of community child health services. Actively participate in the Directorate's strong clinical governance framework. Assist and support the Service Manager in the profiling and on-going monitoring of caseloads and workloads, using and interpreting quality data, revising as required the allocation of resource to areas of greatest need. Support and ensuring the highest standards of record keeping are maintained throughout the teams. Deputise for the service manager as required. Manage any team absence within the service by working in collaboration with HR to ensure effective and appropriate use of the sickness and absence policy. Ensure compliance with NMC and Trust requirements for continuing professional development and maintaining competency. Please see Job Description and Personal Specification attached for further information.

Registered Manager
Good rated residential home with a leading charity
Erdington, Birmingham
Salary c. £32000 D.O.E

Are you a passionate leader ready to make a real difference? We`re seeking a dedicated Registered Manager to lead a fantastic team at a small residential home for adults with sensory impairments, learning, and physical disabilities.

**Top-Rated Facility:** Join a dynamic environment where quality care is the top priority. Your home in Erdington boasts a stellar reputation for providing exceptional support and a nurturing atmosphere.

**Rewarding Work:** Make a meaningful impact every day. As the Registered Manager, you`ll have the opportunity to empower residents, support staff, and foster a warm, inclusive community.

**Charitable Mission:** Join forces with a respected charity dedicated to enhancing the lives of those in need. Be part of an organisation committed to creating positive change and championing equality for all.

**Key Responsibilities:**
- Lead and inspire a dedicated team of care professionals
- Ensure the delivery of person-centred care tailored to individual needs
- Maintain compliance with regulatory standards and uphold best practices
- Foster a supportive and inclusive environment for residents and staff alike
- Collaborate with stakeholders to drive continuous improvement and innovation

**Ideal Candidate:**
- Registered Manager with relevant experience in social care settings
- Strong leadership skills with a compassionate, person-centred approach
- Knowledgeable about sensory impairments, learning, and physical disabilities
- Excellent communication, organisational, and problem-solving abilities
- Committed to upholding the values and mission of our charity
- Level 5 in leadership and management or equivalent OR committed to securing this qualification within a set time frame once in employment.

**Perks and Benefits:**
- Competitive salary and generous benefits package
- Ongoing training and professional development opportunities
- Supportive team culture and a fulfilling work environment
- The chance to be part of a positive, forward-thinking organisation making a real difference in people`s lives

Ready to take the next step in your career and join a dynamic team dedicated to making a difference? Click Apply now!

Registered Manager
Good rated residential home with a leading charity
Erdington, Birmingham
Salary c. £32000 D.O.E

Are you a passionate leader ready to make a real difference? We're seeking a dedicated Registered Manager to lead a fantastic team at a small residential home for adults with sensory impairments, learning, and physical disabilities.

**Top-Rated Facility:** Join a dynamic environment where quality care is the top priority. Your home in Erdington boasts a stellar reputation for providing exceptional support and a nurturing atmosphere.

‍‍‍ **Rewarding Work:** Make a meaningful impact every day. As the Registered Manager, you'll have the opportunity to empower residents, support staff, and foster a warm, inclusive community.

️ **Charitable Mission:** Join forces with a respected charity dedicated to enhancing the lives of those in need. Be part of an organisation committed to creating positive change and championing equality for all.

**Key Responsibilities:**

- Lead and inspire a dedicated team of care professionals

- Ensure the delivery of person-centred care tailored to individual needs

- Maintain compliance with regulatory standards and uphold best practices

- Foster a supportive and inclusive environment for residents and staff alike

- Collaborate with stakeholders to drive continuous improvement and innovation

**Ideal Candidate:**

- Registered Manager with relevant experience in social care settings

- Strong leadership skills with a compassionate, person-centred approach

- Knowledgeable about sensory impairments, learning, and physical disabilities

- Excellent communication, organisational, and problem-solving abilities

- Committed to upholding the values and mission of our charity

- Level 5 in leadership and management or equivalent OR committed to securing this qualification within a set time-frame once in employment.

**Perks and Benefits:**

- Competitive salary and generous benefits package

- Ongoing training and professional development opportunities

- Supportive team culture and a fulfilling work environment

- The chance to be part of a positive, forward-thinking organisation making a real difference in people's lives

Ready to take the next step in your career and join a dynamic team dedicated to making a difference? Click Apply now!