Total 2 Manager level Customer Service job vacancies in Stokesley, TS9 5QT

Please see attached Job Description. The post holder is also responsible for the day to day management of staff and allocation of tasks related to the NEP Cloud Service Delivery provision, which involves; The delivery of improved customer relationships and overall effective and competitive service. The service development, implementation and evaluation of communications and ad-hoc projects across the client base. Ensuring full compliance of NEP Governance. Leading the Service Delivery team to deliver quality improvement. Establishing and maintaining cooperative relationships with representatives of the NEP Consortium Organisations and NEP Partners.The analysis of risks and opportunities. Development and regular review of policies and procedures whilst maintaining adherence. Actively undertaking and monitoring service delivery and performance reporting in line with NEP Governance.

An amazing new job opportunity has arisen for a Deputy Care Home Manager to work in an exceptional care home based in the Leamington Spa, Warwickshire area. You will be working for one of UK’s leading health care providers

This is a residential and dementia care home in a high quality setting that is homely throughout. This allows residents to live a happy life and genuinely retain their independence

**To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care**

As the Deputy Care Home Manager your key duties include:
• Ensuring that high standards of care are delivered to meet the needs of the individual resident, whilst monitoring and maintaining these standards
• Assisting with the management of the homes staffing, financial and material resources, including involvement in staff recruitment and selection
• Taking responsibility for the running of the Home in the absence of the Acting Home Manager
• Leading and facilitating in staff and residents’ meetings, staff training and development activities

The following skills and experience would be preferred and beneficial for the role:
• Strong team management experience
• Relevant experience of working and supervising staff within a care home
• Excellent communication and administration skills
• An ability to prioritise and cope with a busy and varied workload is essential
• Must have an excellent understanding of the needs of older people with dementia

The successful Deputy Care Home Manager will receive an excellent salary of £34,235 per annum. This exciting position is a permanent full time role working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Free learning and development
• Free DBS
• Paid breaks
• 28 days paid holiday (pro-rata, including Bank Holidays)
• Opportunities to undertake RQF level qualifications with an endorsed Skills for Care Provider
• Recognition of career milestones
• Company pension scheme
• On-going wellbeing support
• Death in Service benefit
• Length of Service Awards
• Voluntary Lifestyle Benefits
• Employee Assistance Programme

Reference ID: 5559
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk