Total 40 Manager level Customer Service job vacancies in Telford, Shropshire, TF3 4NB

Job Opportunity: Service Manager in South Shropshire

Salary: c. £30000

Benefits including:

• High quality training

• Enhanced annual leave allowance
• Health and wellbeing benefits
• Contributory Pension scheme
• Development opportunities
• High Street Discounts

Essential Requirements:

• Valid UK manual driving licence and own vehicle.
• Level 3/4 qualification, with a willingness to work towards Management Level 5.
• Experience in Positive Behaviour Support and the care sector.
• Supervisory or management experience.
• Experience working with individuals with learning disabilities and autism.
• Strong communication skills.
• Proficient in IT and systems.

We are seeking a dedicated Service Manager to lead and manage services for adults with learning disabilities in South Shropshire. This is a fantastic opportunity to support individuals in shared living environments and small care settings. As a Service Manager, you will work with established services to help our supported individuals reach their full potential.

Key Responsibilities:

• Oversee the daily management of services, ensuring high-quality support that promotes independence.
• Encourage participation in creative community and leisure activities.
• Inspire the team to think creatively, offering a diverse range of events and support.

About You:

• Significant experience in the adult care sector.
• Confident, with strong IT and system skills.
• Excellent communicator, able to engage with people at all levels.
• Knowledgeable in person-centred and positive behaviour support.
• Team-oriented, with the ability to solve issues effectively.

Click apply now to truly make a difference to the lives of the people you support and to join a leading, forward thinking provider.

Your new company
Hays are working with an-award winning, renowned Retail business in Telford who are looking to recruit a Customer Services Manager on a permanent basis. This is an exciting and dynamic role in which there is a lot of scope for growth within the business. You will work collaboratively, engaging with stakeholders, colleagues, and customers.
Your new role
As a Customer Services Manager, your role will involve:


Lead the Customer Services Team.

• To recommend and deliver the implementation of new processes/projects to support business growth and continuous improvement.
• To monitor and optimise Customer Services team performance to reach a good level of business success.
• Influence the broader business on the importance of customer experience and report back to the Procurement teams on items that are problematic.
• Build an environment of continuous service improvement and learning through utilising the feedback of changing customer requirements and required service improvements.
• Dealing with external companies that we partner with to deliver on key business goals.
• Working with the Customer Service Team Leader, you will coach and develop the skills of our Customer Service Advisors.

What you'll need to succeed

• Proven ability to motivate and manage colleagues, demonstrating influencing and persuasive skills, gaining buy-in from stakeholders.
• Demonstrable strong coaching and development skills.
• Proven ability to deliver on key projects.
• Proven ability to manage relationships across multiple stakeholders and oversee complex large-scale projects across cross-functional teams.

What you'll get in return

• A chance to build and grow a department in a rapidly expanding/award-winning company.
• Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service.
• Your birthday is off, so you always enjoy your birthday!
• We'll pay for your Marketing/management and other external training courses.
• Awards and Recognition Schemes; delivering above and beyond never goes unnoticed.
• Free Onsite Parking.
• Complimentary tea, coffee, chilled water and soft drinks.
• Free Eye Tests.
• Cycle2Work Scheme.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

"Kaleidoscope Child Care - Creating ever-changing patterns of play and learning
through discovery, adventure, awe and wonder, laughter and friendships."

We are looking to recruit a wonderful, caring, nurturing Deputy Manager / Under 3's co-ordinator for our lovely nursery. The successful applicant will be responsible for the care and well-being of the babies and 2's in our under 3's room, supporting four other practitioners working within the room. This role also involves providing support to the Nursery Manager and covering in her absence. To support this role you would be offered training in Advanced Safeguarding, Health and Safety, Leadership and Management and Exemplary Practice training for babies and two year olds

We are looking for an experienced level 3 child care practitioner who has received training in a baby room within a day nursery and who has a minimum of 2 years post qualifying experience working with under 2's. Great team work and positivity are required to help the team provide a wonderful place to work and play.

This is an opportunity for caring practitioners who want to find a new role where they can make a difference to the development of babies and terrific two's in nursery. You would be working with colleagues to provide families with re-assurance and a lovely caring environment where our under 3's can flourish. If you understand this amazing stage of development and would love to share your knowledge with a new team, we would love to hear from you.

A full and relevant level 3 child care qualification, paediatric first aid and safeguarding training are required.

All posts are subject to an enhanced DBS, employment and reference checks.

About The Role
In your role as Head of Service at HC-One, you’ll value one thing above all. Kindness. It carries across every aspect of our Dementia, Nursing, Residential and Specialist Care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.
As Head of Service that will mean helping to prepare and serve nutritious, healthy meals that our residents will love. Assisting and preparing the cakes for the morning tea trolley and the lunch time dessert/cakes. You’ll demonstrate the highest standards in cleanliness, food safety and hygiene. And, whether you’re maintaining food supplies and fridge/freezer temperatures, showing new starters how to use the equipment or scrubbing that last bit of spilled food from inside the oven, you’ll always have resident well-being in mind above anything else.
HC-One are looking for someone with kitchen experience. You must be aware of The Food Safety Act 1990, The Health and Safety at Work Act 1974, RIDDOR and COSHH regulations. Great record keeping and organisational skills will be essential, as will the ability to follow recipes. And, whenever you communicate with a Resident or co-worker, you’ll be truly considerate and kind.
Well, after all, it’s just in your nature.

Subject to experience and qualifications.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as Head of Service we will invest in you and you will enjoy additional support and benefits including:
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

-

- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

''

Job Opportunity: Service Manager in South Shropshire

Salary: c. £30000

Benefits including:

• High quality training

• Enhanced annual leave allowance
• Health and wellbeing benefits
• Contributory Pension scheme
• Development opportunities
• High Street Discounts

Essential Requirements:

• Valid UK manual driving licence and own vehicle.
• Level 3/4 qualification, with a willingness to work towards Management Level 5.
• Experience in Positive Behaviour Support and the care sector.
• Supervisory or management experience.
• Experience working with individuals with learning disabilities and autism.
• Strong communication skills.
• Proficient in IT and systems.

We are seeking a dedicated Service Manager to lead and manage services for adults with learning disabilities in South Shropshire. This is a fantastic opportunity to support individuals in shared living environments and small care settings. As a Service Manager, you will work with established services to help our supported individuals reach their full potential.

Key Responsibilities:

• Oversee the daily management of services, ensuring high-quality support that promotes independence.
• Encourage participation in creative community and leisure activities.
• Inspire the team to think creatively, offering a diverse range of events and support.

About You:

• Significant experience in the adult care sector.
• Confident, with strong IT and system skills.
• Excellent communicator, able to engage with people at all levels.
• Knowledgeable in person-centred and positive behaviour support.
• Team-oriented, with the ability to solve issues effectively.

Click apply now to truly make a difference to the lives of the people you support and to join a leading, forward thinking provider.

Supported Living Manager Oswestry
Leading Provider
Full time, permanent role
Salary: C. £30000

Are you passionate about making a difference in people`s lives? We have an exciting opportunity for a Supported Living Manager to join our team in Oswestry!

Your new company is a dedicated provider of supported living services, committed to empowering individuals to live independently. Your service in Oswestry supports adults with Learning Disabilities, Challenging Behaviour, Mental Health, and Autism.

Role Overview: As a Supported Living Manager, you will oversee the day-to-day operations of an established and homely supported living service. Your responsibilities will include:

Team Leadership: Inspire and lead a team of support workers, ensuring high-quality care and support for your residents.

Service Management: Efficiently manage resources, budgets, and service delivery while maintaining excellent quality standards.

Person-centred Approach: Foster positive relationships with residents, promoting their independence, well-being, and personal growth.

Compliance: Ensure compliance with regulations, policies, and best practices in health and social care.

Requirements:

" Experience within a team leader, deputy or service manager role for community care or supported living services.

" Experience supporting adults with learning disabilities

" Minimum of level 3 in health and social care with commitment to securing the level 5

" Excellent leadership and communication skills.

" Passion for improving lives and creating a supportive environment.

What We Offer:

" Competitive salary c. £30000 based on experience.

" Opportunities for professional development and training.

" A supportive and collaborative work environment.

" Health and wellbeing benefits

" Continued progression and development

How to Apply: If you`re ready to make a meaningful impact, apply now!

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

Lead, manage, and inspire a team of Customer Service Representatives to achieve key operational objectives and deliver exceptional service. As a Team Leader, you'll oversee customer service delivery, manage team performance, and foster talent development to meet business and client goals. This role is ideal for a motivated leader with a passion for driving team success and delivering exceptional customer service.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits

What you'll be doing

• Queue Management: Ensure all work is cleared to zero every day and/or call centre customer queues managed to agreed standards & service levels. Allocate and manage team members across required work/customer queues switching between queues as necessary.
• Performance Monitoring: Use MI data to track team performance, system compliance, and take corrective actions as needed
• Resource Planning: Plan and allocate team capacity for optimal utilisation, including training for versatility and improving customer outcomes
• People Management: Lead, coach, and motivate team members, set and monitor performance targets, and conduct daily briefings
• Issue Escalation: Inform Customer Services Manager of any threats to production or work completion, and escalate unresolved issues promptly to avoid failures
• Performance Metrics: Track and report on key performance indicators, including quality, productivity, compliance, and employee engagement

What we're looking for

• Proven experience in excellent team management is crucial, with a strong ability to lead, motivate, and develop a high-performing team
• Ability to manage effectively in a fast-paced environment, adapting quickly to changing demands and priorities
• Proven ability to plan, organise, and manage tasks efficiently, including delivering results both individually and through teams
• Capable of analysing issues, generating solutions, and making data-backed decisions
• Previous Financial Services experience (desirable, not essential as training is provided)

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Job Description

Nursery Manager

Salary: Up to £38,000

We are seeking a dedicated and passionate Nursery Manager to oversee the day-to-day operations of our client's nursery. The successful candidate will be responsible for ensuring the highest standards of care and education are maintained, creating a safe and nurturing environment for young children.

The Nursery offers day care for children from 3 months up to school age. There is a focus on learning through exploration and fun, teaching the child self-confidence and independence. There is a safe, completely enclosed outdoor play area for the children to enjoy and explore.

Qualifications

• Proven experience in a leadership role within a nursery or early childhood education setting
• Level 3 Early Years qualification or above
• Strong understanding of safeguarding procedures and child protection protocols
• Exceptional communication and interpersonal skills, with the ability to engage effectively with staff, parents, and children
• Commitment to promoting diversity, equality, and inclusion
• Proficient in administrative tasks and budget management
• A thorough understanding of EYFS (Early Years Foundation Stage) framework and its implementation

Benefits:

• Meals included while on shift
• Internal training academy
• Enhanced maternity and paternity leave
• Staff rewards and incentives
• Team events - be appreciated for your hard work
• Wellbeing support
• Discounted childcare
• Have your birthday off

Responsibilities

• Develop and implement nursery policies and procedures
• Supervise and support nursery staff, providing mentorship and guidance as needed
• Manage the nursery budget and ensure financial sustainability
• Oversee the admissions process and maintain strong relationships with parents
• Monitor and maintain compliance with regulatory standards
• Foster a culture of inclusivity and diversity within the nursery environment
• Collaborate with external agencies and organizations to enhance the nursery's offerings
• Continuously seek opportunities for professional development and improvement within the nursery

Reference: WILL78943/MW

INDCHI

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

Lead, manage, and inspire a team of Customer Service Representatives to achieve key operational objectives and deliver exceptional service. As a Team Leader, you'll oversee customer service delivery, manage team performance, and foster talent development to meet business and client goals. This role is ideal for a motivated leader with a passion for driving team success and delivering exceptional customer service.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits

What you'll be doing

• Queue Management: Ensure all work is cleared to zero every day and/or call centre customer queues managed to agreed standards & service levels. Allocate and manage team members across required work/customer queues switching between queues as necessary.
• Performance Monitoring: Use MI data to track team performance, system compliance, and take corrective actions as needed
• Resource Planning: Plan and allocate team capacity for optimal utilisation, including training for versatility and improving customer outcomes
• People Management: Lead, coach, and motivate team members, set and monitor performance targets, and conduct daily briefings
• Issue Escalation: Inform Customer Services Manager of any threats to production or work completion, and escalate unresolved issues promptly to avoid failures
• Performance Metrics: Track and report on key performance indicators, including quality, productivity, compliance, and employee engagement

What we're looking for

• Proven experience in excellent team management is crucial, with a strong ability to lead, motivate, and develop a high-performing team
• Ability to manage effectively in a fast-paced environment, adapting quickly to changing demands and priorities
• Proven ability to plan, organise, and manage tasks efficiently, including delivering results both individually and through teams
• Capable of analysing issues, generating solutions, and making data-backed decisions
• Previous Financial Services experience (desirable, not essential as training is provided)

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support.

Deputy Care Home Manager - Hermitage House in Thrapston, Northamptonshire, Part of The Country Court Family
Hours: 37.5 Hours per week, working weekends on rota (Shift Times 8am-8pm)
Hermitage House Care Home is located in Thrapston & is a 67 bedded luxury care home and promotes a lifestyle for residents that offers a luxurious environment with exceptional personalised care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,300+ employees and over 35 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.
t.

Company Description

About Us:
At Home Instead, we’re not just a care provider—we’re a close-knit, passionate team dedicated to delivering exceptional, person-centred care. Our mission is to enrich the lives of older adults, helping them live independently and with dignity in the comfort of their own homes. We believe in doing things differently genuinely caring for both our clients and our people, and we’re growing quickly because of it.

Job Description

Join Our Team as a Registered Care Manager!

Are you ready to elevate your career and make a genuine difference? We’re searching for a passionate, compassionate, and visionary leader to step into the role of Registered Care Manager for our South Telford office based at Weston Park, Shifnal, TF11 8LE. This is more than just a job—it’s an incredible opportunity to change lives, drive growth, and leave a lasting impact in the world of care.

At Home Instead, we believe in empowering our people to thrive. As our South Office Registered Care Manager, you’ll lead an exceptional team and be at the heart of our mission, shaping the future of our services and making a true impact. This is your chance to bring your passion, creativity, and expertise to a role where every day offers the opportunity to make a meaningful difference.

Why This Opportunity Stands Out:

Lead with Heart: Motivate and guide a dedicated team committed to providing exceptional care.
Grow with Us: Play a vital role in expanding our services and taking them to new levels.
Empower Change: Drive forward innovative initiatives that improve the lives of the people we serve.
Make Your Mark: Build something remarkable as you shape the future of care.
If you’re ready for an exciting, empowering challenge and want to be a key part of a compassionate, growing business, we’d love to connect with you.

Join us, and together, we can make a real difference!

Qualifications

What We’re Looking For:

Experience in a care management or leadership role within the health and social care sector.
Strong business acumen with the ability to grow and develop services.
Excellent communication, leadership, and organisational skills.
A compassionate, client-focused approach, with a deep understanding of person-centred care.
Registered Manager's qualification or willingness to work towards it.
A genuine passion for making a difference in the lives of others.
Additional information

How to Apply:
If you're ready to lead with passion, grow a business with heart, and make a real difference in people’s lives, we’d love to hear from you!

Click to apply or call our Recruiter Vicky on 01952 581112 for an informal chat.

Please note that this role is UK based and a right to work in the UK will need to be established as part of the recruitment process.

Your new company
Hays are working with a well-established business in Telford who are looking to appoint a Customer Production Team Leader on a permanent basis.
Your new role
This is an exciting and varied role in which duties will include:

• Managing and leading a team during assigned shift to ensure excellent customer service.
• Supervise production and preparation processes.
• Ensure compliance with Health & Safety regulations.
• Coordinate with the Operations Manager and Plant Manager to expedite orders and minimize customer wait times.
• Train, mentor, and motivate staff members to enhance performance and productivity.
• Collaborate with the management team to meet sales targets and operational goals.

What you'll need to succeed

• Can do attitude towards work
• Strong Work Ethic
• Strong Leadership qualities.
• Attention to Detail.
• Counterbalance Forklift Licence (In Date with Paper Certificate or Photo card) (advantageous)
• Knowledge of Galvanizing process (advantageous)
• Excellent verbal and written Communication Skills.
• Ability to work by yourself or in a team.
• Ability to use own initiative.
• Excellent Timekeeping.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Acorn Education are hiring a Register Manager in Shropshire.

Role: Registered Manager

Salary: £58,000.00 - £63,000.00 per annum dependant on experience/qualifications

Hours: 40 Hours per week; Monday to Friday, 9.00am - 5.00pm

Occasionally may need to work outside of this, to suit the needs of the service

Location: Telford, Shropshire

Contract: Fixed Term - Dates TBC

Essential: A Full UK Driving Licence and the Right to Work in the UK

Join our dedicated team at Barnfield Lodge and make a positive impact on young lives! We are seeking a passionate and experienced Registered Manager to play a key role in our young people’s residential accommodation. If you have a strong background in childcare, leadership skills, and a commitment to creating a nurturing environment, we want to hear from you!

What We're Looking For

Mandatory: Level 3 Diploma in Residential Childcare or NVQ equivalent
Level 5 Diploma - Leadership and Management Children’s and Young People
Full UK Driving Licence and access to own vehicle required
Extensive experience of working in a residential setting
High level of working knowledge of relevant legislation such as Children’s Act and Quality Care Standards
Experience of leading and motivating teams
Ability to effectively train individuals and groups
Why Join Us?

Make a meaningful difference in the lives of young people
Collaborative and supportive work environment
Opportunities for professional development
The Location

Acorn Education, part of Outcomes First Group, are recruiting a Registered Manager to join our team in the Telford region.

Barnfield Lodge focuses on individuals enjoying and achieving and covers all areas to develop and reflect their creative, intellectual, physical and social interests. We are located at the foothills of The Wrekin, overlooking the market town of Wellington, Telford, in the County of Shropshire.

The accommodation is a 5-minute walk to the nearest shop and recreational park, and a further 5 minutes’ walk into the centre of the town; which has numerous shops and cafes. There are an abundance of clubs and activities on our doorstep. A 10-minute drive will see you at Telford Town Centre, with its modern shopping centre, large town park, 2 Cinema’s, Bowling Alley, and Ice Rink. Slightly further afield are Shrewsbury, Wolverhampton and Stafford, which offer all of the above and more.

And that’s not all, we place the outcomes of our young people in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

How to Apply
1. Click Apply and follow the on-screen instructions
2. Visit our website at www.outcomesfirstgroup.co.uk/jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job!

Acorn Education is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service fee.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

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