Total 12 Manager level Customer Service job vacancies in Worcester, WR5 1JR

Role: Teaching Assistant & Extended Care Manager
Hours: Monday to Friday 12:00 pm - 6:15 pm = 33.25 hours (inclusive of paid comfort break)
Start date: ASAPTeaching Assistant - 12:00pm-3:00pm - Monday to Friday (15 hours)
Payscale C3-5 - Actual Salary £9,910.00 - £10,193.00 (subject to experience)
Extended Care Manager - 3:00-6:15 pm - Monday to Friday (18.25 hours)
Payscale E9-15 - Actual Salary £13,126.00 - £14,318.00 (subject to experience) (with an additional 2 paid hours per week to undertake administration; these can be worked flexibly and off site)The Headteacher and Governing Body are looking to appoint a Teaching Assistant and Level 3 Extended Care Manager from Autumn 2024 to join our team of dedicated staff. This is an exciting opportunity to become part of our supportive and friendly staff team, all committed to the success and well-being of our pupils and school community. Apply now and make a lasting impact on young lives! An ideal role for a candidate who seeks to support children within and beyond the school curriculum. Join our thriving and popular after school club - The Green House, catering to children aged 3-11 years. Our club is well-equipped with extensive resources, including Chromebooks for educational activities, a large playing field for outdoor fun, and a dedicated building designed to create a safe and engaging environment. We offer high quality professional development tailored to your individual needs, ensuring you grow and succeed in your role. Visits are warmly welcomed to attend for a tour of the school with an opportunity to ask questions. The closing date for this post is Wednesday 4th December 2024 at 12 noon. Interviews will be held on Friday 6th December 2024. Please note that we reserve the right to close this advert early for the right candidate.Please note that as this post will commence part way through the academic year (1 September to 31 August) this salary will be adjusted to reflect the number of contracted days for the remainder of the academic year. Green Lane Primary School is committed to safeguarding and promoting the welfare of children; we expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

Role: Outdoor Learning Assistant & Extended Care Manager
Hours: Monday to Friday 11:45am - 6:15 pm = 34.5 hours (inclusive of paid comfort break)
Start date: ASAP
Outdoor Learning Assistant - 11:45am-3:00pm - Monday to Friday (16.25 hours)
Payscale D5-9- Actual Salary £10,465.00 - £11,111.00 (subject to experience)
Extended Care Manager - 3:00-6:15pm - Monday to Friday (18.25 hours)
Payscale E9-15 - Actual Salary £ £12,478.00 - £13,670.00 (subject to experience)
(with an additional 2 paid hours per week to undertake administration; these can be worked flexibly and off site)
The Headteacher and Governing Body are looking to appoint an Outdoor Learning Assistant and Level 3 Extended Care Manager from Autumn 2024 to join our team of dedicated staff. This is an exciting opportunity to become part of our supportive and friendly staff team, all committed to the success and well-being of our pupils and school community. Apply now and make a lasting impact on young lives! An ideal role for a candidate who seeks to support children beyond the school curriculum. Support pupils in developing themselves during our highly popular Forest School sessions. Working alongside an experienced Forest School Leader. Training and support to achieve the relevant Forest School qualifications provided if required. Join our thriving and popular after school club - The Green House, catering to children aged 3-11 years. Our club is well-equipped with extensive resources, including Chromebooks for educational activities, a large playing field for outdoor fun, and a dedicated building designed to create a safe and engaging environment. We offer high quality professional development tailored to your individual needs, ensuring you grow and succeed in your role. The closing date for this post is Monday 11th November 2024 at 12 noon. Interviews will be held on Wednesday 13th November 2024. Please note that we reserve the right to close this advert early for the right candidate.
Green Lane Primary School is committed to safeguarding and promoting the welfare of children; we expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Unit Manager.

The Role


Leading and supervising a unit with a passion for delivering excellent care through your team
Delegating workload in a collaborative, supportive and informative approach
Ensure residents medical, physical, and emotional needs are met whilst championing their safety and dignity
Oversee admissions of new residents
Carrying out physical/psychological risk assessments and developing personalised care plans
Working closely with the leadership team to develop services
Administering medication
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care
Ability to enhance effective working relationships, building trust amongst staff and residents.
Be well-organised and IT literate
Above all, you have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Hours: 35 hours per week



Are you looking for a management role that recognises your care experience with rewarding opportunities?

Do you want to progress your career but not lose contact with the residents you are working to support?

Would you like to work with an organisation that is leading the way in professionalising the care industry by investing in its employees?

If you found yourself repeating ‘yes’ then it’s time to get your CV to hand as we have the perfect opportunity that will enable you to make a direct difference to residents’ lives whilst still progressing into management. We have a vacancy for an Assistant Care Manager at one of our wonderful Extra Care schemes – and you could be just the candidate.



About Extra Care

In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. As an Assistant Care Manager with Housing 21, you will provide high quality and compliant care to our residents and help to manage the team who are based on site 24/7. You will work with the same residents and colleagues every day enabling you to build strong relationships with everyone.



Is it for me?

First-hand experience in the care industry is essential. You will need to understand CQC (Care Quality Commission) regulations, organise employee rotas and develop care plans in line with people’s needs and preferences. But equally as important is a positive attitude and ability to work well with others; at Housing 21 we don’t just administer care, we genuinely care.



About the role

No two residents or days will ever be the same and although our care packages are tailored to individual needs, we pride ourselves on offering the same great service to everyone.

As a friendly yet organised manager, your main responsibilities will include:

Carrying out assessments of new or existing residents, ensuring all allocated residents have a comprehensive care plan in place
Being responsible for the management and performance of care employees by providing induction, line management, supervision and support to a defined number of Care Workers
Supporting the Management Team with all aspects of team management including but not limited to: recruitment, employee induction, training and disciplinary procedures and sickness absence
Contributing to the service’s quality assurance system by way of auditing, conducting observations and responding to residents’ feedback
Preparing rotas in line with commissioned care hours
Acting as the responsible person for the safe running of the care service in the absence of the Registered Manager


Closing date for applications 30 June.

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

Job Description

Nursery Room Leader (Level 3)

Hourly Rate: £12.50 - £13.70

Hours Per Week: 40

Shifts Times: 07:30 - 18:00

Here at Willing Care, an exciting opportunity has arisen for a Nursery Room Leader to join one of our client's growing Nursery team, the ideal candidate will be dedicated and will be able to contribute to the development of the service and the children. If this sounds like you, then apply today!

We have a devoted team of recruitment consultants who specialise in matching up our talented candidates with clients, who are passionate about providing high quality care, support, and schooling. Willing Care Recruitment is committed to having a diverse and inclusive work force.

To be considered for the role of Nursery Room Leader (Level 3) you will have:

• A minimum of a Level 3 childcare related qualification
• GCSE or equivalent English and Mathematics Grade C or above (if Childcare Qualification achieved after September 2014)
• Excellent knowledge of EYFS and OFSTED frameworks
• Good time management and organisational skills

About the Nursery:

The nursery has four bright spacious base rooms, each specifically designed for a particular age group and are all well-equipped to a high standard with stimulating educational resources and community play furniture. The nursery area is planned to emulate the child's home environment and as the children progress through the nursery, the balance moves gently but increasingly towards that of a classroom situation in preparation for school.

Benefits for a Nursery Room Leader (Level 3):

• Generous childcare discount
• Annual pay review
• Paid annual leave increasing with length of service
• Inhouse and external training and support
• Wellbeing support
• Free uniform
• Paid DBS check
• Free snacks and drinks
• Awards and recognition

The role of a Nursery Room Leader (Level 3) within the Nursery involves:

• Always Providing high quality care
• Acting as a Key person to several children and maintaining regular contact with parents
• Ensuring that the Room is compliant with internal and external policies and regulations.
• Planning daily activities, in line with EYFS curriculum
• Carrying out supervisions and evaluations
• Maintaining accurate records and ensuring they are filed accordingly.
• Acting as a mentor and providing leadership to junior members of staff
• Ensuring that the Room and Nursery has good staffing levels and arrange cover when needed.

We are seeking a Nursery Room Leader (Level 3) who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL79386/DN

INDCHI

Job Description

Nursery Manager

Salary: £39,000

Full Time Hours

Shift Times: 07:30 - 18:00

Here at Willing Care, an exciting opportunity has arisen for a Nursery Manager to join one of our client's growing Nursery team, the ideal candidate will be dedicated and will be able to contribute to the development of the service and the children. If this sounds like you, then apply today!

We have a devoted team of recruitment consultants who specialise in matching up our talented candidates with clients, who are passionate about providing high quality care, support, and schooling. Willing Care Recruitment is committed to having a diverse and inclusive work force.

To be considered for the role of Nursery Manager you will have:

• Level 3 (or above) childcare qualification
• Good knowledge of the EYFS
• Previous leadership experience (Senior Room Leader, Deputy Manager)
• Ability to motivate, inspire and lead a small team
• Friendly, approachable, and positive attitude

About the Nursery:

The nursery has four bright spacious base rooms, each specifically designed for a particular age group and are all well-equipped to a high standard with stimulating educational resources and community play furniture. The nursery area is planned to emulate the child's home environment and as the children progress through the nursery, the balance moves gently but increasingly towards that of a classroom situation in preparation for school.

Benefits for a Nursery Manager:

• Bonus scheme
• Childcare discount
• Annual pay review
• Paid annual leave, increasing with service
• Continuous training and progression opportunities
• Wellbeing support
• Social events
• Staff awards

The role of a Nursery Manager within the Nursery involves:

• Managing budgets, marketing, occupancy levels and KPI's.
• Preparing for Ofsted inspections.
• Assisting in the recruitment of nursery staff, manage inductions, supervisions, and appraisals.
• Leading the team and support in EYFS planning and looking at reflective practice.
• Managing staff rotas and staff meetings.
• Ensuring children's observations, assessment and development records are maintained.
• Having lead responsibility of Safeguarding and Health & Safety, ensuring all staff follow policy and procedures.
• Working in partnership with parents forming caring and trusting relationships.
• Liaising with the Local Authorities and other professionals associated with the nursery.

We are seeking a Nursery Manager who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL73985/DN

INDCHI

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job Purpose: To ensure a high standard of midwifery care at all times through the effective management of staff and resources within the Continuity teams. To provide Midwifery leadership and act as a resource to other team members. To ensure effective communication with the multidisciplinary team/ outside agencies to ensure a seamless care pathway for families is maintained. To be the identified lead professional for low risk women and coordinate the care for high risk women. To ensure continuous risk assessment processes are in place and reviewed at every contact. To champion normality, promote and facilitate home birth service within the team. To keep up to date and act consistently within quality standards and guidelines within own clinical area and associated areas in accordance with Trust guidance. Be up to date with NICE guidance and National Directives. To continuously monitor and evaluate the quality of work against quality standards in own area and take effective action to address this. To demonstrate strong, clinical leadership in stressful and challenging situations. To promote a positive approach to new challenges and to adopt creative ways of working. To act as an advocate for women, to liaise with all members of the multi-disciplinary team to co-ordinate all aspects of care in the best interests of the woman and her family. To ensure effective training and educational programmes are available by working collaboratively with appropriate personnel to meet the training and educational needs of midwives in the clinical area. Key Duties: Professional/Clinical Leadership Able to initiate new ideas and practices /approaches to direct clinical care of mother and baby that will require change management skills. Able to search literature using critical thinking and provide a report and action plan related to findings. Accept personal responsibility and accountability for your infection prevention and control practice. Ensure that you are familiar with, and comply with, all relevant policies. Ensure that you receive mandatory updates in infection control. Develop practice in the assessment of health and wellbeing needs. Develop practice in addressing individuals health and wellbeing needs. Promote peoples equality, diversity and rights. Establish and maintain communication with individuals and groups about difficult or complex matters, overcoming any problems in communication. Lead work teams in the development of knowledge, ideas and work practice. Organise own time as an autonomous midwifery practitioner. Responsible for ensuring midwives practice is evidence based and is developed in line with best practice. Control resources related to staffing, expenses and supplies. Clinical Governance Promote best practice in health, safety and security. Contribute to quality improvement. To facilitate research based practice within their team and ensure appropriate implementation. To ensure that Midwifery procedures are implemented and maintained in accordance with the Policies of the Worcestershire Acute Hospitals NHS Trust. To ensure good standards of practice within the Maternity service through effective quality assurance measures such as clinical audit programmes. To ensure all staff are conversant and comply with Trust Policies and regulations, and attend compulsory lectures as instructed. Monitor and evaluate national and local Key Performance Indicators in relation to community midwifery. Management To ensure that a duty rota for staff within the team will provide effective and well balanced cover to meet the needs of the service, including 24 hour on call cover for home births and emergencies. To liaise with other teams and departments within the directorate to place workload and skill mix as effectively as possible. To inform and discuss with Matron/Director of Midwifery /Directorate Manager any problems regarding midwifery management. Allocate, co-ordinate, monitor and assess the work of teams and individuals. To manage allocated budget effectively to remain within financial constraints. To ensure effective two-way communication with all disciplines so that patients receive optimum care. Plan, obtain and deploy physical and/or financial resources. To provide information for and participate in studies to determine workloads, patient dependency and quality assurance in relation to infant feeding. To maintain accurate records relating to all aspects of role. Contribute to the development of services. To monitor the safe and effective use of all equipment and the economic use of supplies, ordering replacement equipment together with maintenance of that equipment. Staff Development To develop the role of community midwifery, undertake training and assessment to extend clinical skills as appropriate. To ensure all staff reach their full potential by enabling them to develop professional, clinical, managerial and communication skills, which will be identified through the use of PDR. To plan and participate in the teaching programmes of learners in accordance with their objectives, working closely with the University. To identify areas for development of skills in accordance with the NMC guidelines. Develop knowledge and practice in an area of work. Professional To maintain a professional attitude at all times, developing the role of the Midwife in the best interest of the patient and professional in accordance with the NMC Code. To promote a positive attitude for the profession and the Trust within which you are working. To be aware of personal and professional development. To attend courses and conferences as appropriate to the service and individual development. To be conversant and comply with Trust Policies and regulations, and attend compulsory lectures as instructed. Participate in research projects where appropriate, reporting findings within a multi-disciplinary framework. Implement research where appropriate. Personnel To participate in the selection, interviewing and induction of new members of staff. To be involved in manpower requirements in line with identified service developments. To monitor staff performance and organise staff appraisals. To be responsible for the maintenance of day to day discipline within the team and to initiate when necessary the disciplinary procedure. To counsel staff in relation to professional and personal matters. To make Matron/ Head of Midwifery/ Directorate Manager aware of all hazards/unsafe practices and ensure all accidents/untoward incidents are reported in accordance with the laid down procedures.

DESCRIPTION/RESPONSIBILITIES:
Deputy Clinic Manager

Are you committed to delivering patient-orientated, high quality care? Do you have the expertise to provide specialised nursing guidance and advice? Can you work with others to maintain performance?

In a modern, well-equipped environment with a multi-disciplinary approach to care, you will provide the operational management to ensure that the service is patient-led and performing well. You will allocate resources effectively, oversee the training and development of staff and play a part in delivering care plans for individual patients. By promoting a culture of innovation and a passion for care, you will ensure that your clinic meets the needs of every patient.

Your skill set will be a 1st or 2nd level nurse registered with the NMC with either formal renal nursing qualification or substantial Haemodialysis experience. Additionally, you will also have experience of managing others, counselling patients and understanding the role of the Care Quality Commission.

Making a difference to patient’s lives is why we’re here. As a world leader in renal care, Fresenius offers dedicated, patient centred environments where quality care and the latest technology provide a supportive, modern patient experience.

As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Worcester Dialysis Unit operates 20 haemodialysis stations, serving up to 100 patients, in partnership with Queen Elizabeth University Hospital Birmingham (QEUHB) using only the latest equipment. Nursing is planned at a ratio 1:4 patients, and you will be supported by HCA’s on each shift.

This is a full time role of 37.5 hours a week. Current days are working various shifts Monday, Wednesday, Friday 7.00am to 11.30pm and Tuesday, Thursday, Saturday 7.00am to 6.30pm.

Who is Fresenius Medical Care?

We are the leading provider of dialysis services to the NHS, operating 52 partnership dialysis units that together provide regular dialysis treatment to over 3,800 NHS patients in the UK. We are part of a global company treating over 344,000 patients worldwide across over 4,000 clinics.

We also operate 44 production sites on all continents to provide dialysis products such as dialysis machines, dialysers and related disposables. 1 in every 2 of all dialysis machines used around the globe are manufactured by Fresenius Medical Care and we are the 3rd largest medical devices company in the world.

For more information please visit Fresenius Medical Care’s provider website, www.nephrocare.co.uk.

We are a growing and ambitious company who invests in talent and creates an environment where you can grow too. Come on our journey with us, see your skills develop and be rewarded for the exceptional care you give!

Deputy Clinic Manager posts will be subject to an enhanced DBS Disclosure

Fresenius Medical Care is an equal opportunities employer

Job Description

To provide efficient and effective secretarial and administrative support for the Children & Families and Criminal Justice Social Work service.

Responsibilities

• Provide comprehensive secretarial and administrative support for the Children & Families and Criminal Justice Social Work service.
• Undertake tasks and processes to support the work of the Children & Families and Criminal Justice Social Work service.
• Manage and support administrative and clerical staff.
• Provide confidential secretarial and administrative support to the Criminal Justice Service Team.
• Participate in the Council’s employee review and development programme.

The Individual

• Significant experience in secretarial and administrative work including supervision of staff, figure work, data entry, word processing, composing letters/reports, minute taking, record keeping and filing
• Experience of working in a busy office environment using relevant technology and equipment e.g. photocopier, email, Intra/Internet
• HNC (business, administration or management subjects) or equivalent *
• 4 SQA National 5 grades or equivalent at level 3 or above including English and Maths/Arithmetic *
• Recognised qualification for word processing, e.g. ECDL or equivalent *
• Recognised qualification for spreadsheets, eg ECDL or equivalent *
• Ability to provide support and supervision to colleagues
• High level of accuracy in work
• Ability to prioritise own workload
• Ability to use initiative in day to day tasks
• Ability to participate as a team member
• Effective written and oral communication skills
• Ability to deliver a high level of customer care
• Effective organisational and time management skills
• Self-confident and self-motivated
• Ability to listen and accurately minute details of Children & Families social work client meetings – the content of which may be difficult
• Possession of excellent analytical, evaluative, creative and decision making skills
• Appreciation and acceptance of, and commitment to the importance of confidentiality
• Significant experience of operating software applications including Word, Excel and PowerPoint
• Ability to demonstrate good literacy and numeracy skills
• Ability to identify and suggest improvements
• Flexible and adaptable
• You may need to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car*
• Understanding of and ability to demonstrate key inter-personal skills on the telephone, by email and face to face
• Willingness to accept direction/delegation
• Ability to develop effective working relationships
• Ability to work in an open plan/shared office
• Flexibility to meet the needs and demands of the service
• Ability to work in different offices depending on the needs of the service
• Ability to work under pressure whilst meeting deadlines
• Capacity to deal with some emotionally difficult and sensitive situations

Closing Date: 22nd March 2024
Starting Salary: £29142.10
£15.46 per hour
36.25 hours per week

For further information contact Kate Rennie, Team Manager, email Kate.Rennie@moray.gov.uk

Proud member of the Disability Confident employer scheme

Radis Community Care have an opportunity for a Senior Care Assistant/ Team Leader to join our team based in Meadow Court Extra Care scheme in Worcester WR5

About the role

As a Team Leader you will provide support to our extra care complex, providing specialised support to individuals. Radis recognise each person as an individual and provide a unique service which is tailored to their specific needs and provide a consistent approach throughout their life.

You will be the first point of contact for the package, providing supervisions / meetings and support to the Care Workers. The role will require you to schedule / allocate work to the Care Workers ensuring personal care and all care tasks are client specific. You will also support with medication, personal care tasks and offer support within the community.

You will also be required participate in the on-call rota and provide cover for care and Radis’ housing related support duties when emergency cover is required.

Benefits include, Free uniform, Blue Light Discount Card, Training and Support

Skills and Qualifications required for the role

Previous experience as a Team Leader will be advantageous but not essential. The successful candidate will have an NVQ Level 2 in Health and Social Care working towards Level 3. You will have good written and verbal commination skills and have a willingness to learn in line with clients needs and expectations.

This role requires you to undergo an enhanced DBS check. A driving licence with access to a vehicle will also be advantageous as some travel may be required for the role.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term

INDTL

Proud member of the Disability Confident employer scheme