Total 2 Manager level Customer Service job vacancies in co3 8aj

Community Support Leader ( Care Manager) - Colchester, Essex

Location: Colchester, Essex

Contract: Permanent

Hours: Full-time - 39 hours a week,

Salary: £34,930.28 per annum & excellent benefits

Exciting Opportunity: Full-Time Community Support Leader in Colchester, Essex

Are you passionate about leading and inspiring teams to make a real difference in the lives of others? Do you want to be part of an organization that empowers individuals with learning disabilities to lead fulfilling lives? If so, we are looking for you!

About the Role:

We are seeking a dedicated and experienced community-supportive living Leader (Care Manager) to join our committed team. In this pivotal role, you will manage a team delivering complex support to adults with learning disabilities within a community-based supported living environment.

As a Community Support Leader, you will work closely with your Operational Manager to oversee multiple teams, ensuring that the highest standards of care are met.

You will be responsible for maintaining compliance with Care Quality Commission (CQC) regulations, promoting best practices, and mentoring your team to do the same. Your leadership will be crucial in helping us meet the needs of those we support while staying true to our organisational vision.

Who We’re Looking For: -Community Support Leader ( Care Manager) - Colchester, Essex

• Experience: Proven experience in the supported living industry, particularly in supporting individuals with learning disabilities.
• Leadership: Strong background in managing, supervising, or coordinating teams in a supported living setting.
• Knowledge: In-depth understanding of Care Quality Commission (CQC) regulations and other relevant compliance standards.
• Skills: Excellent written and verbal communication skills, along with strong problem-solving abilities and budget management experience.
• Attributes: Caring, confident, articulate, and professional, with a keen interest in learning and a desire to embrace our values while having fun in the process.

What We Offer: -Community Support Leader ( Care Manager) - Colchester, Essex

• Annualised Hours: Guaranteed monthly salary for full and part-time roles, with opportunities for overtime.
• Flexible Working: Enjoy flexible working hours that support a healthy work-life balance.
• Immediate Start: Immediate interviews and quick start dates (subject to pre-employment checks).
• Generous Leave: 33 days of annual leave, including bank holidays (pro rata).
• Support and Development: Access to an employee support line, free nationally accredited training, and opportunities for career progression.
• Benefits: Contributory pension scheme, free DBS check, a refer-a-friend bonus of up to £300, Cycle to Work Scheme, well-being initiatives, and access to thousands of retail discounts, including a discounted Health Cash Plan.
• Employee Voice: An Employee Council that represents your views on work-related matters.

Ready to Make a Difference? If you’re ready to take on a rewarding role where you can lead by example and make a meaningful impact, we’d love to hear from you. Join us at Thera and help us continue to empower individuals with learning disabilities to lead fulfilling lives.

Apply today and be part of something truly special!

**Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.**

Why Thera? At Thera, we are unique in that our organization is led by people with learning disabilities. Our vision is to demonstrate that individuals with learning disabilities can be leaders in society. We are looking for someone who shares our passion and vision.

Care Team Leader - Nights

Hours of work: 36 hours per week, alternative weekends

Rate of Pay: £13.00 per hour

At Runwood Homes, we are proud of our reputation as a leading care home operator, providing compassionate, person-centred care to older people, including those living with dementia.

It takes a truly special person, with inspirational passion and a kind nature to make a real difference to the lives of others. Our skilled and motivated teams are truly dedicated in every aspect of their important and highly valued roles to ensure that an excellent residential care service is continuously provided.

Every team member understands that our residents are individuals with their own rich life histories and interesting stories to tell, and by joining us, you will have the wonderful opportunity to give your time and attention to them.

As a Care Team Leader with Runwood Homes, professionalism, teamed with kindness and compassion, will be at the core of everything you do. Your role will entail planning and implementing the kind of care that will give our residents a real sense of security, dignity, and independence.

You will get to know our residents and their families – helping to ensure that truly personalised care is delivered.

Leading a team of Care Assistants, you will have a really, positive influence on the team and be responsible for maintaining the highest standards of care. One of your key responsibilities will be to maintain accurate records and build strong relationships with effective communication with your fellow colleagues.

Your role as a Care Team Leader will also see you assist the Home Manager and Deputy Manager too. You will be involved in providing essential physical and mental care as part of Runwood’s whole-team approach to wellbeing, as well as administering medication and carrying out medication audits.

Ideally, you will have an NVQ Level 3 Diploma in Health & Social Care, a background in person-centred care planning and knowledge of caring for people with dementia. You will also have a background in leading a team to deliver care. What is essential is a brilliant, positive energy and natural ability to get along with others. You will know what good record keeping looks like and be able to manage your time effectively. Furthermore, whenever you communicate with others, whether it be a resident or co-worker, you will be truly considerate and kind.


Experience / Qualification:

Experience preferred though not essential as full training will be provided.
NVQ Level 3 in Health & Social Care preferred or a willingness to achieve this.
Benefits:

Comprehensive induction and ongoing paid training to develop your career
Quality training to enhance your skills
Access to regular covid-19 testing
Quality PPE provided
High IPC and sanitisation standards
Welfare support
Buddy scheme – to help you settle in
Free uniform
28 days annual leave
Pension scheme
Fast track career options
​All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.



You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.