Total 192 Customer Service job vacancies in 004324 Fort Pierce

The ACOS Specialty Care is responsible for maintaining professional, technical, and administrative knowledge, competencies, and skill to deliver effective, timely and high-quality medical care to patients at the MTVAHCS. This position will supervise the other physician and mid-level providers in the Specialty Care Service as well as work as a provider in his/her specialty. This position also requires overall supervisory responsibility for the inpatient Hospitalists, Cardiopulmonary section, infectious disease, oncology, the MODs, Path & Lab service, and Radiology Service.
Administrative:
- Demonstrates ability to appoint and/or build interdisciplinary team members with complimentary skills for maximum team effort/success.

-Supervises and evaluates the performance of Physicians, Advanced Practice Registered Nurses, Physician assistants, and any administrative staff who are assigned to the Specialty Care Service. Coaches staff in team building. Contributes to staff growth and development of effective teams and individuals in the team.

- Ensure physician staffing requirements for 24/7, 365 coverage of the Specialty Care Service are met. Responsible to coordinate and supervise the Medical Officer of the Day (MOD) group and ensure that weekend/holiday coverage is scheduled appropriately.

- Ensures that providers possess the necessary skills appropriate to patient care in an inpatient/acute care unit. Ensures that all providers maintain continuing education and certifications, including Advanced Cardiac Life Support and Basic Cardiac Life Support.

- Responsible for completion of Ongoing Professional Practice Evaluations (OPPE), Focused Professional Practice Evaluations (FPPE) for initial hires and providers needing focused evaluation for cause, performance/proficiency evaluations and pay for performance evaluations for all staff under the ACOS Specialty Care Service's direct supervision.

- Develops and implements appropriate policies, procedures, plans, and professional standards that guide and support Specialty Care Service operations.

- Responsible for the assessment of service line needs and takes the lead in the development of resource (staff, space, equipment) requests for the Specialty Care Service. Serves as the responsible official for Specialty Care Service Equipment Inventory List (EIL), participates in completion of annual survey of inventory, and report of survey for any damaged, end of life cycle, or missing equipment.

- Oversight of Performance Improvement/Quality Assurance/Utilization Review and evaluation to ensure that the four dimensions of care are continuously evaluated and improved: Access. Quality of Care, Customer Service/Patient Satisfaction, and Utilization Management/Efficiency of Care. Research problems that impact the quality-of-care delivery. Ensure the ethical and competent practice of the Specialty Care Service.

- Serves on important interdisciplinary boards and committees as appointed by the Chief of Staff.

- Supports all existing safety and infection control practices relevant to this position. Contributes to and keeps abreast of new safety and ergonomic practices as they are developed.

Clinical:
- Serves as a practicing Physician within his/her specialty according to approved clinical privileges at MTVAHCS.
- Maintains current Advanced Cardiac Life Support (ACLS) certification.
- Serves as an integral member of interdisciplinary and hospital committees as appointed by Chief of Staff.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive (Sign-on Bonus): Authorized
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
Work Schedule: Monday - Friday 08:00 a.m. - 4:30 p.m.

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

• Participate with the District Manager and Deputy District Managers in the formulation of operational policies, procedures and programs including long-range goals and priorities for program activities within the assigned area.
• On an ongoing basis, determine the adequacy and accessibility of resources and information to enable subordinates to function together as part of a cohesive food safety team.
• Adjust work activities and schedules based on changing priorities.
• Oversee and coordinate review, implementation, and ongoing assessment of inspection and enforcement activities at meat, poultry, and egg products establishments in a defined geographic area.
• Identify public health or food safety issues, and direct activities of front line personnel to conduct inquiries or assessments, document findings, and take or recommend appropriate action.
• Supervise and coordinate the work activities of individuals or cross-functional teams of FSIS Food Inspectors, Consumer Safety Inspectors, Veterinary Medical Officers, and Consumer Safety Officers in an assigned area.
• Manage the workforce, conduct performance reviews, develop and mentor your team members, and address employee and labor relations issues.
• Provide leadership to employees relative to long and short-term tasks, duties and responsibilities.
• Utilize Agency information systems, reports, and analytical tools to oversee plant's compliance with HACCP and other regulatory requirements, and to ensure that inspection resources are appropriately focused on food safety priorities.
• Ensure proper implementation and maintenance of Agency sampling initiatives within your assigned area of responsibility.
• You will also review and render decisions on plant management appeals of in-plant level decisions and actions.

• Perform and/or provide guidance on such matter as fiscal administration using the automated Corps of Engineers Financial Management Systems (CEFMS) system, training, correspondence, timekeeping, mail management, and record management.
• Deliver a variety of administrative and support type duty in such area as administration, travel, training, files and correspondence management, fiscal administration, personnel administration.
• Serve as a liaison between the Section and the Finance Office assuring all CEFMS data is processed correctly and in a timely manner.
• Serve as an administrative focal point for the Branch.
• Conduct a physical property inventory periodically and prepares applicable reports and documents on such items as necessary.
• May initiate training requests/actions.
• Receive visitors and callers to the Branch involving inquiries concerning a variety of substantive administrative and/or technical issues.

• As the Army Community Service Multi-Functional Manager/Division Chief develops and implements a myriad of service delivery models designed to maximize Soldier, Retiree, Family, Survivor and Civilian adaptability, promote-self-reliance and Readiness.
• Establish program plans considering the mission of the installation, troop strength, local needs, budget, staff and facilities.
• Monitor resources allocated to the Army Community Service program and services to ensure the effective use.
• As the subject matter expertise serve as the initial point of contact for all Army Community Services.
• Serve as a Unit Service Coordinator providing services to designated military units.

• Development and assignment of goals, objectives and policies for subordinate supervisors and organizations.
• Ensures the organization has supervisory coverage at all times and that workload is balanced among appropriate organizations.
• Manage overall IT employee performance management to include DPMAP; prepares, advises, and process IT Awards, recognition, and hiring incentives.
• Serves as the principal lead for DeCAIT administrative processes, keeping the Executive Director IT/Chief Information Officer (CIO) abreast of IT administrative program mandates, compliance, progress, and obstacles.
• Leads the directorate responsible for managing budget execution and contributes to all major IT submissions to the DeCA Chief Information Officer (CIO) and Department of Defense Office of the Chief Management Officer (OCMO) including year of planning and execution and future years defense program (FYDP) planning.

WHAT IS THE COMMUNICATIONS AND LIAISON ( C&L) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Communications and Liaison, Stakeholder Liaison

The following are the duties of this position at the full working level.

• Meets with managers and executives within the Service to define the overall goals and objectives of the project.
• Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
• Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
• Establishes a system to review, control, and report on project status.
• Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.

• Provides general and specific resource management oversight of all AIT foreign military sales (FMS) / security cooperation (SC) / security Assistance (SA) cases to ensure effective program implementation and consistency with existing policies.
• Assesses resource requirements for individual cases and coordinates with organizations to maintain consistent, accurate financial data to ensure all cases are funded appropriately per their letters of offer and acceptance or other documentation.
• Establishes program financial goals and objectives, develops resource estimates, and monitors resource allocations for the organization from DASA and FMS/SC/SA cases.
• Ensures program objectives, planning, and execution include consideration and coordination with all stakeholders as appropriate.
• Plans and develops AIT financial management information systems, tools, and reports to provide transparency and access to all AIT financial data by PL AIT and all AIT staff as appropriate.
• Conducts financial analysis, forecasting, and modeling to interpret and present AIT financial data clearly to support program management.
• Briefs AIT status of funds to PL AIT and staff on a regular basis.
• Develops and presents convincing oral presentations to all levels of government and Partner Nation officials as appropriate.
• Analyzes, coordinates, and recommends proposals and revisions to PL AIT and all staff as well as PEO C3T, DASA and other senior stakeholders.

• Serves as a fully trained member of a firefighting crew engaged in the protection of life and property.
• Responds to aircraft, fire, rescue, brush, forest, vehicle and structural fires, hazardous material spills and releases and accomplishes containment and decontamination; confined space/heavy technical rescue.
• Conducts fire prevention inspections.
• Provides basic and intermediate life support treatment to patients within the pre-hospital environment, performing such duties as patient assessment and intervention.
• Performs CPR and advanced airways techniques.
• Performs maintenance tasks on firefighting and EMS apparatus, equipment and facilities.

• Research a variety of legal documents to make recommendations to attorneys.
• Summarize comparative legal data to examine and evaluate deficiencies.
• Keep abreast of legislative developments, judicial decisions, and/or opinions to addresses policy concerns.
• Provide technical oversight, consultation, advisory and assistance to subordinate paralegals.
• Ensure paralegal, administrative, and support staff are trained and certified in accordance with professional legal standards.

• Responsible for overall management and direction of the Directorate, Morale Welfare and Recreation (DMWR) Support Division at a large garrison.
• Directs, develops, and administers plans and procedures; and implements regulations to ensure functions are carried out in accordance with governing laws, policies, regulations, and professional standards of service.
• Directs and develops finance and accounting operations through various services to include receipt of, distribution of, and accounting for NAF.
• Reviews and evaluates progress of program plans to determine whether overall objectives are being accomplished economically with reference to budget and manpower.
• Establishes and maintains internal control and audit procedures to ensure that personnel and funds are used in accordance with governing regulations.
• Serves as the garrison focal point for DMWR Support Management policies and practices.

• Performs screenings to include: visual acuity, confrontation fields, extra-ocular muscle movements, pupillary reaction, interpupillary distance measurements, and manual and automated lens neutralization.
• The employee reviews the chart for pertinent health information, and obtains ocular information from outside agencies that have provided services.
• Prepares the patient, swabbing the area clean before and after a patient encounter, removing eye shields, prosthetics, pressure patches, contact lenses, preparing the room and instruments for the procedure, assists with positioning the patient's head or holding the eyelids apart.
• Provides orientation and training for other employees and interns and maintains supply of patient education materials.
• Meets and greets patients, directs patient flow, schedules appointments, answers telephone, takes messages, transfers telephone calls, responds to patient inquiries, assists patients with referrals, assists with medication requests, pre-op and post-op information, and questions regarding clinic policies and procedures.
• Maintains clinic supplies and pharmaceutical orders using inventory checklists. Cleans equipment after patient use in compliance with infection control policies and procedures.

• Performs screenings to include: visual acuity, confrontation fields, extra-ocular muscle movements, pupillary reaction, interpupillary distance measurements, and manual and automated lens neutralization.
• The employee reviews the chart for pertinent health information, and obtains ocular information from outside agencies that have provided services.
• Prepares the patient, swabbing the area clean before and after a patient encounter, removing eye shields, prosthetics, pressure patches, contact lenses, preparing the room and instruments for the procedure, assists with positioning the patient's head or holding the eyelids apart.
• Provides orientation and training for other employees and interns and maintains supply of patient education materials.
• Meets and greets patients, directs patient flow, schedules appointments, answers telephone, takes messages, transfers telephone calls, responds to patient inquiries, assists patients with referrals, assists with medication requests, pre-op and post-op information, and questions regarding clinic policies and procedures.
• Maintains clinic supplies and pharmaceutical orders using inventory checklists. Cleans equipment after patient use in compliance with infection control policies and procedures.

With ever-accelerating technological advances and growing system complexity, a diverse and inclusive professional workforce of Systems Engineers builds, integrates, and optimizes complex systems and services. World-class technical professionals solve challenging systems engineering problems with unprecedented speed and scale utilizing innovative solutions. Systems engineers perform trade studies to generate and translate conceptual designs into technical specifications, participate in the evaluation of prototype hardware systems and software solutions, and integrate into the current architecture. Backgrounds such as Cybersecurity, SIGINT, hybrid-cloud, machine learning (ML), artificial intelligence (AI), integrated network architecture, information technology infrastructure and hybrid-communications all have a place in the spectrum of implementations ranging from commercial/government off-the-shelf solutions to the development of new and unique technologies.

MID-CAREER SYSTEMS ENGINEERS

Mid-career systems engineers have experience leading systems engineering efforts, and are ready to apply, or expand that knowledge in the Intelligence Community. These engineers have experience in specific lifecycle phases, as well as an understanding of the full lifecycle. They develop their expertise, grow their breadth of knowledge, and mentor the next generation of systems engineers. Mid-career systems engineers come from a wide variety of experiences such as Cybersecurity, SIGINT, communications, and systems of systems or networking infrastructure. These professionals are adept at communicating with technical teams, and making recommendations to senior leadership that drive mission initiatives.

SENIOR SYSTEMS ENGINEERS

Seasoned professionals drive the Agency's largest and most challenging technical projects to ensure success. These engineers participate in technical decision-making, or function in an advisory role. Working in collaborative teams, these professionals define and manage technical requirements throughout product lifecycle; identify and manage technical program risk; evaluate the architectural design for efficiency improvements; capture, analyze and recommend updates to the enterprise and mission architectures to ensure resiliency; design and enforce configuration management and interoperability standards; and define, manage and perform testing and evaluation. Senior Systems Engineers mentor other systems engineers in their tradecraft, which lays the foundation for future successes.

• You will recognize, develop, and present evidence to reconstruct events, sequences, time elements, relationships, responsibilities, legal liabilities, and conflicts of interest.
• You will support and/or conduct investigations in a manner meeting legal and procedural requirements.
• You will handle evidence in accordance with the rules of investigative procedures, laws, and precedent court decisions including constitutional rights for search and seizure.
• You will utilize pertinent statutes, regulations, policies, and guidelines, including the Code of Federal Regulations and the Uniform Code of Military Justice for investigations.
• You will interview witnesses, victims, and suspects pertaining to sexual harassment investigations.
• You will provide support to Special Agents in crime and death scene examinations (i.e., identifying, processing, documenting, and preserving physical evidence).
• You will serve as a Field Office liaison and collaborating with various jurisdictions, including local, Federal, and foreign areas of operation to facilitate the exchange and flow of information.

• Resolves a variety of technical problems emanating from Windows operating systems.
• Receives phone calls, walk-ins, or computer-generated service requests from personnel.
• Creates, modifies, and deletes approved users in SharePoint user groups using Active Directory profiles to confirm status.
• Provides support to users in developing MS Team pages that connect to SharePoint.
• Works closely with end users to identify and resolve problems as they relate to the use of software.
• Disseminate newly developed information to staff and assists in both formal and informal end-user training on a variety of automation.