Total 210 Customer Service job vacancies in Aberdeen, Aberdeen, AB25 2ZN

• Serves as the technical expert and advisor to JPEO-CBRND senior leaders on matters relating to information management requirements, systems, and policy.
• Defines the organization's overall IT architecture and software requirements.
• Responsible for Knowledge Management activities, storage, and structure for the Command.
• Serves as the organizational technical authority on information systems management and implementation as well as the primary conduit to the Regional Network Enterprise Center.
• Represents the organization at various boards, conferences, and meetings with higher headquarters on matters dealing with the implementation of planned IT architectural changes and advances.
• Formulates, justifies, and executes the organization’s Information Technology (IT) budget.
• Performs the full range of administrative and technical supervisory duties.
• Oversees the development of Risk Management Framework (RMF) and associated cybersecurity requirements ensuring compliance with DoD and Army policies and guidance.

• Applies computer engineering/science principles to implement comprehensive system designs that integrate hardware, software, communication systems, and networks.
• Formulates, justifies, and executes the organization’s Information Technology (IT) budget.
• Performs the full range of administrative and technical supervisory duties.
• Responsible for defining overall Information Technology (IT) architecture and Software requirements.
• Provides direct support for IT related acquisition programs and collaborates with stakeholders to establish enterprise continuity of operations programs, strategies, and mission assurance.
• Advises and oversees the execution of digital literacy campaigns for the workforce.
• Maintains expert knowledge in IT, software and cyber policies, standards, and industry best practices.
• Directs the implementation or modification of information management systems to conform to changing operational, cybersecurity, and logistical concepts.

• Provides overall direction and guidance for the development and implementation of a comprehensive product support strategy for the materiel system throughout the system life cycle.
• Develops the product support strategy and life cycle sustainment plan (LCSP) for assigned projects in accordance with Army acquisition policies and procedures.
• Conducts appropriate cost analyses to validate the product support strategy, including cost-benefit analyses as outlined in Office of Management and Budget Circular A-94.
• Establishes priorities for the product support management, design interface, sustaining engineering, supply support, technical data, training and training support, and funding resources necessary to accomplish the product support mission.
• Reviews project operations on a continuous basis through application of administrative controls, review of completed work, and results obtained to assure maximum efficiency, economy, and effectiveness of the operations.
• Oversees cost estimating, planning, programming, budgeting, program integration, interoperability, product support integrators and product support providers, and oversight of the product support function.
• Directs development of life cycle product support documentation for assigned project and supports the PEO, Program Manager, or Product Manager with defending the system at DA and OSD/OMB Budget Hearings, and if required, at DoD milestone reviews.
• Develops the required economic analysis to support any system decision paper. Prepares, briefs, and defends systems decision papers or other decision documents at each milestone or IPR in the life cycle of the project.
• Embodies the results and conclusions of the development and implementing of the designated product support system.

• Performs administrative services in the following areas: security and pre-employment suitability, Homeland Security Presidential Directive (HSPD) requirements, and Personal Identity Verification (PIV) care access controls.
• Makes preliminary pre-employment or eligibility determinations on applicants for position for which applying. Reviews arrest reports and disposition of cases.
• Performs such tasks as evaluating the sensitivity determination for each position, as described by management based on need-to-know principles.
• Maintains a database that accurately reflects timely submission of forms to include fingerprints, reports and satisfactory National Background Investigation Services Electronic Application (eAPP) submission.

• Serves as Branch Chief of the financial management and budget execution functional area in the Business Management Division.
• Establishes program goals and objectives, develops resource estimates, and determines resource allocations for an ever-changing organization.
• Ensures program objectives, planning, and execution include consideration and coordination with similar Department of the Army (DA) programs.
• Develops and presents convincing oral/written presentations to all levels of government and industry management.
• Analyzes, coordinates, and recommends proposals and revisions to DoD, other/joint service, DA or industry initiatives and policies for assigned programs.
• Performs the full range of administrative and technical supervisory duties.

Join Our Team as a Junior Business Systems SupportAnalyst

Location: Aberdeen

AboutThe Client

As part of theirContinued growth. Our Client is seekinga driven and focused individual to join our IT team as a Junior BusinessSystems Support Analyst. This role is based at our Head Office in Aberdeen,with the opportunity to support our global divisions worldwide.

RoleOverview

In this role,you will primarily provide 1st line support for the business systems usedwithin our Head Office. You will also be part of the group IT Team, supportingall divisions. The emphasis will be on our main business ERP system, MicrosoftDynamics GP, and its supporting applications. Experience with this system or asimilar application is preferred. Technical knowledge of Microsoft applicationsand suites such as MS365, MS Server 2016/2022, and MS Windows 10/11 Pro wouldbe an advantage.

KeyResponsibilities

• Provide first line support to all users, requiring excellent people skills and strong troubleshooting abilities.
• Document user requirements accurately to liaise effectively with 2nd line support and 3rd party suppliers for application issues or bespoke customization.
• Manage installation and upgrades of applications.
• Provide end user training.
• Work independently as well as part of a team.
• Maintain a flexible approach to working hours to support our remote office locations and the demands of the business.

KeySkills and Experience

• Good level of experience with Windows 10/11 Operating Systems and understanding of application infrastructure.
• Proficient in all MS365 Entra and Microsoft Office applications, specifically Microsoft Excel.
• Some experience in report writing and design.
• Experience in end user support using a helpdesk system and communicating resolutions in a timely manner.

WhyJoin Us?

• Be part of a dynamic and growing company.
• Work in a supportive and collaborative environment.
• Gain experience in a global IT team with diverse responsibilities.

If you arepassionate about IT support and eager to grow your career, we would love tohear from you! Send a copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Team Member
Location: 204 Union Street, Aberdeen, AB10 1QS
Pay: £12.00 per hour
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: varied shifts including late evenings (store closing) and weekends, to be discussed at interview



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.


We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.



As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

• Drive company vehicles safely and in compliance with UK laws, prioritizing the safety of yourself and others on the road
• Interact with customers during equipment deliveries and collections, addressing any queries and ensuring a positive and professional experience.
• Perform thorough cleaning and testing of returned equipment,
• Use of digital tools such as our M42 system to streamline operations and track deliveries
• Utilize route planning software to optimize delivery routes, minimize travel time, and maximize efficiency
• Accurately complete all necessary processes related to deliveries, collections, and technical handovers
• Undertake any mandatory and other training required to do the job role

• Hold a Category B and E driving license, with a strong emphasis on safe and responsible driving
• Ability to engage effectively with customers, providing clear and concise information during technical handovers.
• Ability to prioritise customer satisfaction by addressing customer inquiries, ensuring their understanding of equipment usage, and building positive relationships.
• Possess basic numeracy, IT, and literacy skills to fulfil administrative requirements.
• Familiarity with the local area to optimise routes and provide relevant information to customers.
• Display flexibility in adapting to varying job responsibilities and contribute to the overall success of the team and business.

• 25 days annual leave + bank holidays
• Company Pension
• Life Assurance cover
• Save As You Earn Scheme
• Cycle to work scheme
• Free Tool Hire
• Recommend a Friend Scheme
• Learning & Development Opportunities
• Cycle to Work Scheme
• Long Service Recognition
• My Vp Discounts – discounts and rewards on thousands of well-known brands
• EE Mobile Contract Discount
• Discounted Gym Membership
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline – free joining

Proud member of the Disability Confident employer scheme

A role that keeps everyone smiling.

As a Receptionist at Sodexo in Woodbank Hotel, Aberdeen, you will provide a warm welcome and make that all-important first impression. You will use world-class customer service and superb communication skills to connect visitors and customers with their host and onward services. This is your chance to show your 5-star customer engagement skills and make a meaningful impact with a great team. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Greet visitors and customers entering the building
• Connect visitors and customers with the appropriate party while following all visitor management processes
• Ensure delivery of 5-star customer service
• Support with inductions, workplace support, hospitality, and meeting room connectivity
• Be flexible and support the team with any projects or tasks they require

What you bring:

• Excellent team ethos and superb communication skills
• Ability to prioritise tasks and remain calm under pressure
• Computer literacy – MS office packages
• Previous experience in a similar role is a bonus, but a can-do attitude and complete customer focus will tick the box
• Champion of health & safety practices
• Desire to grow and progress your career if you are interested

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! One business. Multiple opportunities.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

A role you can feel good about.

• 37.5 hours per week
• Any 5 days out of 7
• £12.40 per hour
• Good transport links
• Use of onsite facilities

​Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Aberdeen, AB159PN

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.