Total 5 Customer Service job vacancies in Aberdeenshire, AB16 5GB

Live-in carer
Up to £140 per day*

We’re looking for live in care assistants to join our wonderful team in Scotland. At The Good Care Group Scotland we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care in Scotland.

Why we think there’s nowhere better:
- We offer a choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- We won the End of Life and Palliative Care Practice award by Scottish Care in 2023
- Free PVG for Scotland and free DBS if working in the north of England
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training (with hotel accommodation and contributions to your travel included)
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- ‘Excellent’ rated Care Inspectorate team supporting you, 24/7, 365 days a year

What does a live-in carer do?
As a live-in care assistant in Scotland, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an Enhanced DBS and PVG check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Support Worker – Full Time (Complex Services)

£12.00 per hour

Driver required with a full UK licence

Shifts will be 7.30am to 10.30pm, 8am to 5pm and 8am to 9pm (5 days out of 7). We also work a weekend on and weekend off pattern.

The role

Real Life Options is a registered charity currently going through a period of growth, and we are continuing to search for permanent contracted Support Workers who really want to make an impact on the lives of the people we support.

We deliver creative, dynamic and person-centred services providing a range of individualised support. For this role you would be required to support one young man in supported living. As a Support Worker you will help promote and maintain independence and assist with daily living tasks which may include: domestic tasks, assisting with mail, bills, and maintaining tenancy. You will also be prompting and providing personal care. There is medication support which is a very important part of this role and the successful applicant would be expected to undertake annual competencies/training as required.

The young man is non-verbal and uses pictures to aid in his communication with staff, experience of this would be highly desirable, however full training will be provided.

There can be challenging behaviour involved, any candidate that applied should have previous experience with challenging behaviour and how to manage this, such as de-escalation training and/or experience with Positive Behaviour Support Plans. There will be extensive challenging behaviour training in place for successful candidates. The service is staffed at a 3:1 ratio so there are always 3 staff on at any one time.

The young gentleman has a very active social life and attends many activities in the local community such as swimming, bowling and attending clubs. The ability to swim is desirable in order to support him in the pool. You will also be required to support to respond to, and attend medical appointments. A Driver is required as you will be driving the young man’s car for activities

An Enhanced Adult PVG is required for this role.

Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives
Mileage paid at a flat rate of £0.35p per mile for the first 10,000 miles per year


We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring – Inclusive

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

.

Proud member of the Disability Confident employer scheme

Support Worker - Inverurie

Full time and Part time hours available- £12.00 per hour

Drivers Preferred- Please note that due to the location of service drivers are preferred for this role due to there being limited public transport and routes none being available during shift times.

Ideal for anyone living local to Inverurie or neighbouring towns such as; Westhill, Huntley & Insch.

There are many different shifts available however the most common are: 7.30am-3pm, 3pm-10pm and 12pm-9pm. Our service also requires sleepover shifts- these are paid hourly.

The Role:

Start your career with Real Life Options knowing that you’re making a difference by promoting independence and creating more opportunities for people with learning disabilities and autism.

We have a strong emphasis on centred care so it is important you promote the individual's goals, choices and independence. At our Inverurie service we support individuals with day to day living tasks including: medication, meal preparation, personal care and domestic assistance. A crucial part of the role will be supporting with social activities such as attending parties, bingo and dances.

It would be advantageous if you have previous experience of supporting with adults with challenging behaviour, although this is not essential, as full training will be provided. You must have good communication skills, be able to use your own initiative and be aware of care standards and SSSC requirements. The successful applicant should also have an upbeat and warm personality to match the energy of our service.

As the service needs can be very variable due to supporting many individuals with differing needs, any successful applicant would need to have a level of flexibility around working hours.

An enhanced PVG is required for this role.

Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme
Mileage paid at 35p per mile flat rate up to 10,000 mile per year


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives


Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know

Proud member of the Disability Confident employer scheme

Are you an experienced Health & Social care professional who's on the look out for a fresh new challenge? You could be just who we’re looking for!

Our amazing #TeamAberdeenshire are on the lookout for a new Service Lead to join them on a full-time, permanent basis. This role will involve overseeing our housing support services in Stonehaven and Portlethen.

The Role

You'll become part of a supportive and dedicated management team providing coaching and mentoring to our teams.

Reporting to our Branch Leader, you will lead your services, ensuring the delivery of high quality support and be committed to the continuous improvement of them. You will also work in partnership with our current Service Leads and Lead Practitioners within the branch to ensure consistency and sharing of good practice.

Please see the role profile attached to our advert for more specific information about the role and responsibilities.

About you

It would be great if you already have your SCQF level 9 and PDA in management, however this isn't a deal-breaker for the right candidate. We are committed to the development of our colleagues and will invest in you by funding your qualifications through our Training Academy to meet SSSC requirements! We'll even fund your SSSC registration fees too.

What we need you to bring: -

Previous experience of managing people
Experience of running an effective support service in the Health & Social Care sector
A passion for delivering excellent person-centred care and support
A caring and professional attitude
Great communication skills; both written and verbal
A positive attitude to problem solving
The ability to work on your own initiative
The ability to work collaboratively as a helpful, positive member of a team
Confidence in the use of computers
Excellent language and numeracy skills
Planning, organising and time management skills
The ability to respond flexibly to emerging and changing circumstances

About Us

Cornerstone is one of Scotland's largest charities with over 40 years' experience providing care and support for adults and children with various support needs across Scotland. We employ over 1,900 people across Scotland and are fully committed to delivering high quality care and support.

Our Strategic Aims

To become an expert provider of services to people with learning disabilities, Autism and complex care needs
To be the best employer in social care in Scotland
To achieve stability and sustainability which supports future development

Shift patterns

Shift patterns will usually be worked Monday-Friday, however there may be occasions where we will need you to flexible to work evenings and weekends due to the needs of our services. On call duties will also form part of your role on a rotational basis.

Sound interesting? What are you waiting for? Apply today, we can't wait to hear from you!


Successful candidates will be required to join the Protection of Vulnerable Groups Scheme and have a commitment to working towards a relevant SVQ in Social Services and Healthcare with the support from our Training Academy.


Please note - If you have spent more than 12 months out with the UK (excluding France, Germany. Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, Romania or Spain) within the last 10 years while over the age of 18, you will be asked to provide a criminal record certificate from the relevant government/police authority as part of our pre-employment checks.

Have any questions? If you'd like to find out more, please contact Aidan Severino on 07773001537

Cornerstone welcomes applications from all sections of the community and actively seeks to increase the diversity of our workforce.

Proud member of the Disability Confident employer scheme

Job Description

Responsible for the provision of short term flexible support, at both staffing and operational level, to catering units in specific areas, ensuring that units operate in line with Aberdeenshire Council policies and procedures.

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Working pattern is 7.30 am - 2 pm Monday to Friday, during term time.

Aberdeenshire Council currently applies a Living Wage Supplement to all Council employees earning less than £12.00 per hour.

This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check.  Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

This post has a minimum requirement of one reference which must be your current or most recent employer.

Informal enquiries to Linda Smith, 07795013338

Requirements

For more information about living and working in Aberdeenshire, please click here

Please feel free to read our guidance on Requesting Reasonable Adjustments at Interview (cloud.microsoft) and how to request Alternate Formats and Communication Support (cloud.microsoft)

A Privacy Notice giving you information on the data we hold on you, what we do with that data, who we share your data with and your rights under GDPR is available here. Alternatively, we can send a copy if you ask us to by emailing askhr@aberdeenshire.gov.uk

Proud member of the Disability Confident employer scheme