Total 417 Customer Service job vacancies in Abingdon, Oxfordshire, OX14 3DB

Job Description

Nursery Manager

Salary: £40,000

40 hours per week

We are in search of a proficient Nursery Manager to take charge of the daily functions of our client's nursery. The ideal candidate will oversee a team of dedicated staff members and ensure a secure, nurturing, and inclusive environment for children. The nursery caters to the needs of children aged 3 months to 5 years and is equipped with an enclosed outdoor play area, engaging activities, and convenient access to the local river and green spaces for enriching trips.

Qualifications

• Level 3 in Early Years or above
• Proven managerial or supervisory experience in a nursery setting
• Strong leadership, communication, and interpersonal skills
• Knowledge of regulatory requirements and best practices in early childhood education
• Dedication to diversity, equality, and inclusion in nursery operations
• Preferred First Aid and CPR certification
• Proficiency in relevant software and technology for nursery management

Benefits:

• Generous annual leave
• Team events
• Discounted childcare
• Pension scheme
• Continuous training and progression

Responsibilities

• Supervising and supporting nursery staff, including teachers, assistants, and administrative personnel
• Cultivating a positive and inclusive environment for children, parents, and staff
• Monitoring the curriculum to achieve educational and developmental objectives
• Ensuring the safety and well-being of all children in the nursery
• Handling budgeting, staffing, and administrative tasks
• Collaborating with parents and families to ensure high-quality care and open communication
• Staying updated on best practices in early childhood education and regulatory requirements

Reference: WILL79517/DB

INDCHI

Job Description

We are seeking a dedicated and passionate Level 2/3 Nursery Practitioner to join our client's team. The ideal candidate will have a strong foundation in early years development and a nurturing approach to childcare. This role offers the opportunity to make a meaningful impact on the lives of the children in our care and contribute to their growth and development.

Position: Customer Service Advisor
Location: Abingdon (OX14)
Salary: £23,000 – £26,000 per annum
Hours: 37.5 hours worked over a 5 day week (shifts between the hours of 08:00 – 20:00 Monday – Friday) and 3 weekend dates in every 7/8 weekends (10:00 to 17:00)
Experience: Customer Service, Customer Experience, Customer Care, Inbound Calls, Call Centre, B2C, Technical

The Opportunity

Thompson & Terry Recruitment are working alongside a well-known and nationally respected UK client, who are looking to recruit an enthusiastic and passionate Customer Service Advisor to join their evolving and rapidly expanding Abingdon based team.

As Customer Service Advisor, you will be responsible for managing a high volume of inbound calls and emails from customers. The calls tend to be very varied therefore the successful candidate must be able to absorb information, and confidently go above and beyond to offer customer service excellence to resolve the customers query.

Our client’s product is technical and ever evolving therefore the successful Customer Service Advisor needs to be comfortable to learn to become an expert in order to be able to offer basic technical support to customers over the phone.

This Customer Service Advisor job is very well suited to candidates looking for a route into an office environment who are keen to progress within the company long-term.

The Company

Thompson & Terry Recruitment are working with a well-known and nationally respected UK brand, who are looking to recruit an outstanding Customer Service Advisor to join their large and modern offices based in Abingdon.

Our client are rapidly expanding and are looking to enhance their reach, whilst ensuring that their customer service team is at the centre and the forefront of what they offer. The business completely live by a set of strong core values around really going above and beyond to achieve excellence so it is vital the successful candidate completely buys into this.

In exchange of your hard work, our client rewards their staff with flexible working conditions, social events and awards alongside their professional benefits; strong bonus scheme, 25 days holiday (+bank holidays) and a generous contributory pension scheme.

Requirements:

Experience of offering customer service excellence
A strong desire to build and absorb outstanding technical product knowledge
Excellent telephone manner and communication at all levels
Excellent verbal and written communication skills
Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk), are an Abingdon based recruitment agency specialising in placing candidates into jobs in Oxford and across Oxfordshire.

We typically source candidates into Office Administration Jobs, Sales Jobs and Marketing Jobs. No terminology used in this advert is intended to discriminate on the grounds of any of the protected characteristics. 

PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.

Service / Engineering Coordinator

Due to additional customer demand, a manufacturer of specialist equipment based in Witney require a Service/Engineering Coordinator.

The company have an experienced team covering the UK and a customer base throughout the UK, Europe and Africa.

You will be part of a small but skilled team, who focus on product quality and quality of service to their customers.

You will be responsible for the provision and delivery of equipment to customer sites, plus the coordination and supply of skilled service and commissioning engineers.

Duties also include the booking of customer and supplier visits, providing quotations to customers and prospective customers, assessing and collating reports, along with elements of materials, stock control and purchasing.

Good communication skills are key, along with an engineering or technical aptitude.

Previous materials control, parts experience or customer service experience is highly desirable.

Hands-on technicians or engineers with a desire to move into a more administrative or organisational role, would also be suitable for this position.

A Driver's License is required for occasional assistance with the delivery of parts or components.

This position is both varied and interesting and will provide someone with a great opportunity to develop a broad range of skills, in an engineering/technical environment.

Interested, please contact Graeme at Vibe Recruit on 07971 309403 or apply online today!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Job Description

Senior Nursery Room Leader (Level 3)

Salary: Up to £30,000

Hours Per Week: 40

Here at Willing Care, an exciting opportunity has arisen for a Senior Nursery Room Leader to join one of our client's growing Nursery team, the ideal candidate will be dedicated and will be able to contribute to the development of the service and the children. If this sounds like you, then apply today!

We have a devoted team of recruitment consultants who specialise in matching up our talented candidates with clients, who are passionate about providing high quality care, support and schooling. Willing Care Recruitment is committed to having a diverse and inclusive work force.

To be considered for the role of Senior Nursery Room Leader you will have:

• A minimum of a Level 3 childcare related qualification
• GCSE or equivalent English and Mathematics Grade C or above (if Childcare Qualification achieved after September 2014)
• Excellent knowledge of EYFS and OFSTED frameworks
• Good time management and organisational skills

About the Nursery:

Our client provides a warm and happy environment where children are the top priority. The purpose-built nursery has been designed so children can lots of time outside and learn through play.

The role of a Senior Nursery Room Leader within the Nursery involves:

• Providing high quality care at all times
• Acting as a Key person to a number of children and maintaining regular contact with parents
• Ensuring that the Room is compliant with internal and external policies and regulations
• Planning daily activities, in line with EYFS curriculum
• Carrying out supervisions and evaluations
• Maintaining accurate records and ensuring they are filed accordingly
• Acting as a mentor and providing leadership to junior members of staff
• Deputising for the Nursery Manager and Deputy Nursery Manager when needed
• Ensuring that the Room and Nursery has good staffing levels and arrange cover when needed

We are seeking a Senior Nursery Room Leader who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL78581/MW

INDCHI

Senior Care Assistant (Days) based at The Homestead, Carterton

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Permanent - Full Time/Part Time/Various hours available

(0 - 44)

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

To apply, please email or visit our website mha.org.uk

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

At The Homestead, we provide residential and residential dementia care for our 68 residents, in homely, en suite accommodation

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Job Description

Nursery Practitioner - Level 2

Salary: £24,000 - £25,000

Full-Time Hours

We are on the lookout for an enthusiastic and dedicated Level 2 Nursery Practitioner to join our client's vibrant team. As a Nursery Practitioner, you will be at the forefront of providing top-notch care and education for young children in a lively nursery environment.

Qualifications

• Level 2 in Early Years
• Previous experience in a nursery or early years setting
• Passion for working with young children and aiding them in reaching their full potential
• Profound understanding of child development and early years education
• Exceptional communication and collaboration abilities

Responsibilities

• Establish a secure, diverse, and supportive environment for young children to discover and grow
• Devise and execute appropriate activities to ignite the children's physical, cognitive, and social development
• Work closely with colleagues and parents to ensure each child's specific needs are catered to
• Maintain precise records of children's advancements and progress
• Maintain impeccable standards of health, safety, and cleanliness within the nursery space

Reference: WILL79694/EC

INDCHI

Job Description

Nursery Practitioner - Level 3

Salary: £25,000 - £27,000

Full-Time Hours

We are on the lookout for an enthusiastic and dedicated Level 3 Nursery Practitioner to join our client's vibrant team. As a Nursery Practitioner, you will be at the forefront of providing top-notch care and education for young children in a lively nursery environment.

Qualifications

• Level 3 in Early Years OR above
• Previous experience in a nursery or early years setting
• Passion for working with young children and aiding them in reaching their full potential
• Profound understanding of child development and early years education
• Exceptional communication and collaboration abilities

Responsibilities

• Establish a secure, diverse, and supportive environment for young children to discover and grow
• Devise and execute appropriate activities to ignite the children's physical, cognitive, and social development
• Work closely with colleagues and parents to ensure each child's specific needs are catered to
• Maintain precise records of children's advancements and progress
• Maintain impeccable standards of health, safety, and cleanliness within the nursery space

Reference: WILL79692/EC

INDCHI

Band 6 Community Psychiatric Nurse
North & West Oxon AMHT - Banbury
The Elms Centre, Oxford Road, Banbury, Oxfordshire, OX16 9AL
Monday to Sunday (09:00-17:00 or 13:00-21:00)
Ltd: £27ph Weekdays, £31ph Saturdays and Nights, £35ph Sundays + £250 Sign up bonus
PAYE Equivalent: £24.29ph Weekdays, £27.81ph Saturdays and Nights, £31.32ph Sundays

Job Purpose

The post holder will work within the Adult Mental Health Team, providing mental health treatment in the community for patients with mental needs identified within Cluster 4-17 Supporting patients to work towards their own recovery. The post holder will act as CPA Care Co-ordinator for a case load of patients. The post holder will also provide home treatment for patients experiencing a mental health crisis.

Key Responsibilities

To work independently as part of a multi-disciplinary team to, assess, plan, and implement patient specific programmes of care/ interventions under the Care Programme Approach, contributing to the continuous assessment of patients.
Speciality lead in Day hospital regarding clients with personality disorder; supporting junior members of staff in managing clients with complex needs; supporting the development of skills.
To undertake mental health assessments using your professional knowledge, skills, and evidence-based practice.
To function effectively across a variety of environments (e.g., wards, department, homes etc.) involving changing and demanding conditions.
To use a comprehensive range of verbal and non-verbal communication tools to communicate effectively with patients, their careers and families and colleagues, GP's, and external agencies such as the police; social services; voluntary sectors supporting those with mental health issues. This may include people who may have difficulties with understanding or communication.
To work in partnership with patients to agree goals and treatment proposals, gaining valid informed consent.
To have a working knowledge and understanding of the relevant legal frameworks: Mental Health Act, Mental Capacity Act, NHS and Community Care Act, National Assistance Act and fulfil the statutory duties of the NHS and the local authorities.
To work in partnership with patients to assess their progress against mutually agreed goals, amending care plan as appropriate.
To plan, develop, create group programmes, and deliver a range of therapeutic interventions in line with professional requirements (appendix 1) and in accordance with the job specification.
To demonstrate good skills in being responsible for own time management and the prioritisation of a caseload.
Develop comprehensive contingency/safety plans in the event of a crisis with patients, families, and carers.
To manage patient discharge in a safe and timely manner, ensuring liaison with primary care colleagues and community-based resources and agencies such as MIND Restore, Turning Point, police, social services etc. where appropriate: To ensure that family and carers are where appropriate advised of the patients discharge arrangements: with timely completion of documentation.
To participate in clinical/professional and managerial supervision. Provide supervision to voluntary staff and students.
To manage and contain stressful and emotional situations in an empathetic manner supporting patients and their families and colleagues, seeking advice where appropriate.

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If anything is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208963

An opportunity has arisen at a busy volume franchised car dealership for a SERVICE ADVISOR in the OXFORD area.

£32,000 OTE UNCAPPED PLUS A VERY HIGH BASIC, GREAT BENEFITS

Previous experience in this role is essential and you will require good confident communication skills both face to face and on the telephone. You will have exceptional organisational skills and have extensive experience of customer interaction . You will meet and greet service customers and identify their service requirements along with any other opportunities for upsell, ensuring all details are communicated through to the workshop, in a concise manner. You will possess an outgoing and confident personality and be able to work under pressure and to tight deadlines.

Class Act Teaching Services are currently working with an FE College in Abingdon who are have multiple Learning Support Assistant vacancies. The positions are permanent and have an immediate start; there is some flexibility in terms of hours and days and the option is available for both full time and part time Learning Support Assistant positions.

Under the former Ofsted ratings for schools, this College was rated 'Good'. They take pride in being able to offer an inclusive learning environment for students to build their confidence and prepare them to take their next steps after college.

Learning Support Assistant Role:

• Able to provide 1 to 1, small group and small group support
• Work effectively with other members of staff in the classroom and throughout the school
• Ability to support students and encourage their progression
• Willingness to comply with the schools’ policies and implement effectively

Learning Support Assistant Requirements:

• Recent experience working with children in any setting with SEND
• Good communication and ability to work well in a team
• A relevant Level 2 or 3 qualification is desirable

Why Class Act Teaching Services?
With a rich history spanning over two decades, our teacher recruitment agency proudly serves North London, East London, Hertfordshire, Norfolk, Suffolk, Cambridgeshire, Oxfordshire, Cornwall, and Devon. We foster exclusive relationships with schools and academies in these regions. Our dedicated team, stationed in branches across Barnet, Enfield, Havering, Norwich, Cambridge, Abingdon, and Plymouth, is committed to supporting and nurturing teachers. Explore rewarding opportunities with our trusted education recruitment services.

Class Act Teaching Services are an agency listed as an approved supplier on the Crown Commercial Service and are proud to be REC audited. This ensures we are carrying out comprehensive checks in line with the REC Code of Professional Practice and are fully committed to safeguarding and promoting the welfare of children and young people. Upon registration, candidates will be subject to a variety of checks including an enhanced DBS check, full references including your most recent employer, and verification of eligibility to work in the UK.

Weekly pay is processed through PAYE. We offer high street, travel, gym membership and many other exclusive discounts, along with physical and emotional well-being services as standard with our pay portal.

Recommend a friend and receive up to £200 of Amazon vouchers – If you know anyone who is looking for temporary, permanent or supply work then get in touch with us today!

About the Role

About the Role

To help those we care for to live the most rewarding, engaging and fulfilling lifestyle that they are able to whilst meeting their needs in terms of the Mind, Body and Soul.

To support the planning, creation and delivery of a welcoming and inviting home-based Lifestyle Programme aimed at encouraging residents to participate and engage in a wide-ranging variety of activities. Offered as part of our groupwide More… Programme, the focus is on ensuring that resident interests and needs are met consistently and creatively whilst adapting to varying levels of physical and mental ability.

About You:

We provide full training, so we’d also love to hear from you whatever your background, it is just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

Knowledge / Experience:

An understanding of the role social interaction plays in the general wellbeing of people.

Ability to assist in the delivery of lifestyle sessions both on a group and individual basis.

Ability to assist in the development of strong community links and the delivery of successful events.

Ability to be adaptive and flexible to cover a range of responsibilities at short notice.

Ability to assist in consistent delivery and implementation of new concepts and ideas.

Demonstration of the potential to develop through the attainment of Lifestyle / Activities training and qualifications.

In return, we offer a fantastic range of rewards and benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About Us:

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply Now

If you’re ready to start your journey as a Lifestyle Coordinator with Maria Mallaband Care Group please don’t delay and apply today!

Abingdon Court Care Home

Abingdon Court is a purpose-built care home offering nursing and dementia care.

A professional team has furnished the home to a high standard, providing elegance and comfort. The 'home from home' feel at Abingdon Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Residents rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Abingdon Court a real community whether it be at meal times or when enjoying activities.

There are no fixed visiting hours so friends and family can come and see residents at any time. The dining experience at Abingdon Court boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents.

Activities and day trips are an integral part of the residents well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies. The minibus is used frequently to take residents on day trips near and a little further from the home.

The trips are very popular and recently, days out to Millets Farm, Notcutts Garden Centre, Cotswold Wildlife Park and Gardens and Dorchester Abbey have been greatly enjoyed.

Respite care at Abingdon Court is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

Proud member of the Disability Confident employer scheme

Here at The Richmond Fellowship Scotland we are currently looking to recruit Bank Support Practitioners for our Todhill services in Stevenston, where we support individuals with a variety of different needs such as ongoing Mental Health issues, Autism, Learning Disabilities and Dementia.
With a Bank post you are able to pick and choose your own shifts, ideally we are looking for individuals who are able to pick up shifts in the evenings or at the weekends.
We are currently only able to accept applications from candidates who have a valid drivers licence. Access to your own car is not necessary however.
This campus has recently undergone a multi-million pound development to provide 21 brand new homes for the people we support and these houses have been designed to respond to the needs and preferences of the people who will live in them as well as to fit in with the surrounding natural environment. With this development we feel that we have unlocked the full potential of Todhill`s beautiful 105 acre rural site which includes a Day Centre Service offering a range of vocational and fun activities including horticulture, arts and crafts and animal husbandry.You will be part of a committed team, supporting individuals with Autism and associated complex learning disabilities. All of the people supported need full support with all aspects of their life which includes either full support with personal care or prompting with personal care, support with cooking or prompting to cook meals, general household tasks, shopping and attending appointments. Some people have complex communication needs and we use different communication tools to meet the individuals` needs. Some of the individuals can get anxious and display challenging behaviour this always tends to be when the person is trying to communicate something.No care experience is necessary for these positions, but we are also seeking people who have previously worked in this type of service and who are looking to develop their career with an organisation committed to achieving outcomes for the people we support and for our staff. People with skills in supporting those with autism and learning disabilities or knowledge of borderline personality disorders will find this a great service to be part of.
Key Benefits:

TRFS rewards scheme (cash-back and discounts at various retailers)
Refer a Friend scheme- £150 bonus!
TRFS currently has a Gold Investors in People award.
TRFS is accredited as a Living Wage employer by the Living Wage foundation.
Employee Forum - the employee forum allows all to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer.

All successful applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG.
Having a conviction will not necessarily debar you from working in this sector.
All new staff members will be required to register with the SSSC within 6 months of their start date.
We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees.We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us
Closing Date: 08/10/2024 (We reserve the right to close this vacancy at any time)

An established manufacturing mechanical company in Kidlington are looking for a Customer Logistics Supply Manager assuring a stable supply of the highest quality components and materials provided at competitive prices.
This strategy has three key elements: Quality, Cost and Delivery and works directly with a global supply base to ensure customers receive only the highest quality approved materials and components.
Cost: By consolidating requirements, utilising innovative supply chains and storage solutions the Material Management Division ensures that best price solutions are constantly offered to our customers.
Delivery: Consolidation from our major suppliers helps to assure an uninterrupted supply of components and materials - with priority of supply, cross inventory availability and efficiencies in order, receipt, storage and dispatch processes.
Description/Overall purpose of the Job

• To coordinate the operation of a product area within the Material Management Division as specified by the Segment Manager.
• To support the Segment Manager, supporting Senior Management in the implementation of Company Policy and Procedure.
• To identify and develop new opportunities in conjunction with suppliers and customers.
• To achieve maximum results and gross profit while also considering quality and delivery performance
• To contribute towards the out of hours support

Main responsibilities

• To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives.
• To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer.
• Develop and maintain a teamwork approach to working with colleagues.
• Demonstrate appropriate Commercial awareness in all business activities ensuring that the commercial position is adequately safeguarded at all times.
• Recognise potential new business opportunities and highlight such potential opportunities to Senior Management.
• Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines.
• Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally.
• To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base.
• To ensure that customers are fully aware of any supply issues which may compromise production.
• To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession.
• To be capable of providing temporary holiday cover for various product areas or platforms.
• Enhancing customer satisfaction through active contribution.
• To be able to perform on-call duties out of regular office hours, covering both office and warehouse functions and annual training.

Knowledge and Skills

• Capable of effectively communicating ideas and information to a diverse range of internal and external audiences, utilising both written and verbal communication methods.

• Customer-centric mindset, ensuring the customer's viewpoint remains the highest.

• Able to organise time and resources effectively to achieve goals and objectives.
• Proficient in analytical and problem-solving skills.
• Ability to work independently and handle multiple tasks.
• Proficient in both Microsoft Office and Google Workspace, with a proven track record and comprehensive understanding of their functionalities and features.
• Experience with SAP systems.
• Positive, self-motivated, enthusiastic and flexible.
• Proficiency in handling stress and approaching challenges with a positive mindset.
• Compliance with procurement, competition law and legislative requirements
• Familiarity with regulations for logistics staff (not limited to awareness of suspected unapproved parts, applicable quality systems, bonded warehouse.
• Understanding contracts with all constraints.
• Autonomy synthesis and coordination skills.
• Enhanced knowledge on the UK Customs and export regulations, familiarity with shipping hazardous goods.

• It would be advantage if you can speak French or German
• Due to the nature of this position, you will need to pass a DBS & SC Check

• You must meet any/all requirements of Export Compliance Regulations.
• Eligibility to work in the United Kingdom & have a full UK Driving License

On top of your competitive base salary, you will have access to the following benefits:-

• Private Medical Insurance (Bupa) - single cover for employees paid by the company
• Pension: Employees are auto-enrolled into the Airbus Group UK Retirement Fund. Initially, client contributes 6%, employee 4% basic
• Share Incentive Plan and ESOP. Annual share schemes at company discretion.
• Success Share, Discretionary Group bonus scheme (conditions apply)
• Bikes to Work (up to £3,000) (employee purchase scheme)
• Technology (employee purchase scheme)
• Mydrive (employee car purchase scheme)
• Den-Plan (employee purchase scheme)
• Health-care Cash Scheme
• Personal Accident Insurance (employee purchase scheme)
• Health Assessments
• Travel Insurance
• Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)

At Sodexo, we're not just about food services; we're about creating exceptional experiences for every client we serve. We are seeking a strategic, dynamic Account Support Manager to steer our operations across multiple prestigious sites in the Home Counties and occasionally beyond. This role is a fantastic opportunity for those with a proven track record in contract catering and multisite management, looking to step into a role that prepares you for future leadership as an Account Manager.

You will act as a senior representative, providing stellar support to Account Managers and ensuring operational excellence across the Southern Independent Schools Division. With a focus on developing long-term, profitable client relationships, you will be at the forefront of negotiating contracts and driving new business opportunities.

This is more than just a job; it's a career path laden with opportunities to showcase your ability to influence and lead in high-stakes environments. Ideal candidates will have robust experience managing multi site /multi service units or large stand alone contracts and should be comfortable interacting with senior management, embodying confidence and gravitas during high-level discussions.

This role will cover Home counties (Berks, Bucks, Hertfordshire, Essex, Kent, Surrey- also Oxfordshire and Hampshire predominantly)

This role Offers:

• A competitive package including a company car, reflecting the seniority and importance of the role.
• A mostly Monday to Friday schedule, with the flexibility needed to cover sociable hours at boarding school functions.
• A supportive environment where you can grow your skills and advance your career through hands-on leadership and strategic project management.

If you're looking for a role where your expertise will be valued and where you can genuinely make a difference, then we want to hear from you!

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
What you’ll do:

• Provide and add support to the services to the agreed specification and to the agreed performance, qualitative and financial targets.
• Provide and add support in managing a team to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each site across the portfolio of business
• Nurture client relationships in order to stabilize & develop them for long term partnerships
• Recruit, induct and develop talented employees within the business portfolio and to manage poor performance.
• Identify opportunities for organic growth and new business.

For a full list of responsibilities please view the attached job description

What you bring:

• Track record of success in a similar role in a multi-site (3rd party) business.
• Proven experienced of developing profitable relationships for multi-site contracts
• Experienced in leading company initiatives and change management processes
• Ability to identifying and selling new business
• Strong communication and negotiation skill
• Excellent client relationship management
• Experience of working in a standards/compliance environment
  

Desirable

• Relevant qualification and training
• Broad commercial experience and business acumen and knowledge of external industry developments

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.